If I could give JetBlue a 0 I would. I flight from SF to NYC continued to be delayed. We ended up missing our connecting flight. The customer service person told us they can rebook our flight the following day and JetBlue will pay for a hotel. She said we can wait for the voucher or submit the receipts and get reimbursed. By this time we didn't want to wait in the airport for 2-3 hours so we chose the later. We got home and they gave us the runaround, then said they will not compensate us. The customer service person even told us where to stay and they would give us $12 a day for food. We all joked about what you can buy for $12. Boy was this a scam!! I will never fly them again. read more

A week ago it was my first experience using Jet Blue airlines. I have to say at first I was a little nervous aboit what to expect because I do not hear about many reviews with this aircraft so I felt like I didn't have much to go off of. However, while boarding the plane and during my flight I was extremely impressed. This was by far the best flight I had ever experienced. In the past, airline seats were too small, little space, or the accomdating snacks were subpar to those who paid so much for their tickets. However, on this aircraft I was glad to see not only were the seats accomodating to everyone but they were leather lined and also had a head rest that adjusted according to your comfort. Thought of the confort of everyone during the transition of the flight and the recling position offering enough room for everyone. Had excellent and clean aircraft as well as windows to look out of. Not to mention organized aircraft safety instructions. Demonstrating proper use of each step for instruction. And also an assorted snack tray with a variety of options to accomdate each passenger. I couldnt be more pleased with the expectations of a long flight. read more

JetBlue - Window view (airplane mode) - Airlines Near Me - Sacramento, California

0 stars! still to this day I have a bad taste in my mouth. We missed our connecting flight. and the only flight they had at that time was to hang out for four hours, or the next day. They were not accommodating and didn't offer my family and I nothing! Not even on a different airline. We ended up driving the 5 hours! I contacted JetBlue via email customer service and they never responded first experience with JB ... Epic fail! read more

This review is just for the JetBlue service at the airport, not for JetBlue the airline. For example, even though Fly-Fi was not available on my flight, that is not an issue with the staff here, and comments about things like that are better for a review of the company overall using their corporate HQ address of Long Island City, NY, or an after-flight survey. My flight into Sacramento using JetBlue went well. Baggage retrieval was quick and Uber/Lyft pickup is not inconvenient from the terminal. Checking in wasn't quite as good. We could not print our baggage claim tickets or boarding passes from the kiosks. Also, JetBlue only seems to have red-eye flights to the east coast from here, so their staffing here (JetBlue and Alaska Airlines only) is very limited until around 2 hours before boarding time. Though in our particular case, they did start allowing check-ins about 45 minutes sooner than that. The staff were friendly and helpful, so that was a big plus. read more

The best thing about this airline is free wi-fi. What I didn't like was paying for a higher fare to be able to bring a carry on. I also wished they provided headphones for their seat back screens. At least I was able to charge my phone. read more

I was skeptical about flying with Jet Blue due to all the horrible reviews but took a chance and was glad I did. My boyfriend and I had an amazing first experience with them. We flew from Sac to Boston, Boston to NY, then back to Sac. There was no issues during our trip. We especially loved the extra foot room their planes have compared to other airlines. They also have screens in their headrests for on board entertainment which is another plus. The one thing that was pretty crazy was that if your check in luggage is over 50 lbs. even by one pound, there is an $150 fee. Other than that, we had a smooth experience with Jet Blue and would fly with them again. read more

So this is the second time my flights delayed on JetBlue I fly from Sacramento to New York redeye. They delayed me from 11 to one to two. They got us on the plane they got us to the end of the runway and then they said sorry they ran out of time the pilot can't fly, they brought us back unloaded us had us collect our luggage and now we've been standing online for two hours. Waiting to get a voucher for Hotel and an Uber. I truly find this to be extremely crazy and exhausting. I feel JetBlue needs to be accountable and if they knew that the pilot time was running out to be on his shift they should've had a back up already, this is very unprofessional. read more

If I could give zero stars I would. JetBlue cancelled our nonstop flight and switched us to a non direct flight. To talk to an agent on the phone will cost you $25. You are left to chat/text with agents to resolve your issues. The wait time is 30 min plus to get a hold of someone who abruptly ends the chat when she thinks it's resolved - not the customer. Traveling with JetBlue is nothing but a hassle and I won't ever use them again in the future. read more

One of the best services on air travel is free wifi, TV, and snacks. They are very attentive to your needs. My flight that had a connection was easy, and they did complimentary luggage when flight was packed, awesome experience. They could have more comfortable seats for travels of 6 hrs. or longer read more

Service has been declining over last several years. Usually takes 45 minutes just to check a bag with them at SMF now (using the automatic kiosk, and the bag drop line takes 45 minutes). Worse, in December 2022 we flew to NYC on the JetBlue redeye out of SMF. We paid hundreds extra for 'even more legroom' seats but were not issued those seats due to an error on their side. Agent at the desk said to call customer service later for a refund. We have tried to sort out a refund for the last 18 months and have made no ground so JetBlue has essentially stolen our money and stonewalled us on a refund. Because of this Spirit air is looking more attractive to me than flying on JetBlue again. read more

The JetBlue terminal in Sacramento is very nice. I flew JetBlue at the end of January 2013 and got a bite to eat at one of the restaurants in the terminal. It has a nice, large silver horn art piece near the seating area. What is nice about JetBlue, in contrast to Southwest, is that the prices are better much of the time. You can pick your seat ahead of time instead of the first come, first seated policy of Southwest. You can still check-in online and bring one free check-in luggage, which is always nice. Our flight left just about on-time (maybe 10 to 15 minutes after scheduled time) and landed only a little after our scheduled landing time. The people who work at JetBlue provide great service and if they flew to more destinations that I fly to, I would use them more often. It's nice that they have DirecTV for every passenger (Southwest has nothing, not even free wifi). Please see my pictures. That's about it! Xie Xie! read more

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Love this airline. Great routes, Direct tv on board and good snacks. Fly it every chance I get. read more

This airport's JetBlue location is interesting because they have pretty limited hours at the check in. We came early for checking into our red eye to JFK and had to wait about 2 hours for anyone to show up to the check in desk. read more

I have been flying Jet Blue for a few years. I have always enjoyed my flights. It is very rare for my experience to be enhanced. (I have flown before and know what to expect). As I boarded the plane and took my seat, I observed the leader of the flight attendant crew (my assumption). She was directing people to ensure an on time departure. Helping people who clearly do not travel, and doing it gracefully. I could tell and everyone else could tell by her demeanor, that she was in charge. The truth is that she makes everyone feel at ease because of this. Michell K, (flight 277 from FLL - SFO) You make everyone feel safe. Flying is scary for people. Your strong outgoing energy puts people at ease. I was able to speak with you for a few minutes later in the flight. After I engaged with you, to thank you for how your personally made me feel.... You asked me questions about my day and where I was headed and why.. it was so natural to you. I could see how genuine you are a mile away. I wanted to write this thank you. It's not much but it's something. I hope you are recognized for your leadership, kindness, protection, communication, professionalism, and outgoingness.. You are the reason that I love to fly Jet Blue and I will keep flying Jet Blue. BIG THANK YOU! You made my flight and experience exceptional. You raised the bar after it was already hight CM read more

I've been flying JetBlue ((almost) every month for the last two years. Second flight in a row, not quite a month apart flights were delayed 5x. I appreciate Jet Blue for thinking of our safety when inclement weather hits, however 5x for one flight? Today, I'm sitting on one of their planes with a barking dog and the worst urine smelling bathroom I've ever smelled on an aircraft. What is happening to the air industry today? There is NO WAY this airplane was cleaned prior to us boarding. I mentioned it the flight crew and they agreed with me (!), except one steward who said, "I cleaned this plane and the bathroom". I asked him to step into the front bathroom and smell the urine that is clearly on the floor. His response was, "We'll just close it off and make everyone use the bathroom in the back of the plane". Wow...just wow. On a more positive note, a gentleman left his wallet and keys at security. At first the crew told him there wasn't anything they could do. When this older man was going to deplane, they changed their opinion and requested someone from security bring the wallet and keys to him on the plane. To see the relief on this older gentleman's face was nice to see especially being Thanksgiving read more

Jet blue 2312 flight number, the head flight attendant was very rude to everybody her name is had to flyp lol attendant Yemel, she made little kids cry because they were trying to go to the bathroom, for half of the flight they shut off one bathroom for no reason and the whole plane had to use only one bathroom, she was lashing out at people for stupidest reasons I truly believe this person is not happy with her job and I think she should definitely be fired, when we walked off the plane everybody was very mad at her and said they will be calling JetBlue to complain. read more

This was my first time taking Jet blue I had booked a trip from SMF to JFK in which my friend would pick me up and we would drive to Connecticut - where they live. The flight to JFK was a red-eye 10:31(PST) flight and landing 6:30 (EST) I slept the whole flight which was nice I put on some music- all the seats have TV's on the back of the seat in front of you which allows you to watch a variety of movies as well as listen to satellite radio and track your flight if you care to do so. If you have the flight rewards then if you do your amazon shopping while connected to their wifi you get free airline points. #SCORE! the crew had a great sense of humor and the flight was smooth and we even landed 30 minutes early. The way back to SMF was a different adventure. The crew was incredibly proud to be from NYC which was awesome. the ride was bumpy due to weather but otherwise smooth. The TV's aboard the plane ride back were not working. The pilot did a system restart on all the TV's twice with no such luck- some of them worked the rest did not. As a result I logged into free WiFi and watched Netflix from my phone. They later got on the PA system and stated that they were going to give all the passengers a $50 voucher for the inconvenience. I spoke later with a representative on the app whom said it would be credited to my account after the flight manifest was cleared. read more

There are opportunities to be found during moments of adversity that can help to reassure people that they are being taken care of and that things will be alright. This happened to be one of those opportunities where JetBlue could've risen above an ensuing fracas and been a beacon of calm and resilience. Through no fault on the airlines itself (Mother Nature had decided to make both Oakland and SF impossible to land in), we found ourselves in Sacramento (100 miles from our destination). You have to understand we had just been through a harrowing flight, desperately needed to get home, and demanded to know how JetBlue was gonna be able to do that . . . and for the most part, the customer service folks here in Sacto did. There was Bren who saw our group (consisting of two sets of parents at their wits end and two delirious kids), understood we wanted to all stay together, and therefore created a travel voucher that would do that. Next there was Kim who was equally helpful. As she was busily coordinating with a taxi company to get folks to SFO, she was still able to find the time to try and find a minivan to transport all of us. But sadly there was Sandy. She was possibly the worst person to deal with in this situation. She seemed adamant about not having us stay together, even after Bren and Kim had already made the arrangements. I mean she didn't even pretend to accommodate our wishes. The thing is when asked why she was being so obstructive, all she could say was, that's what they told me to do. Really?!? I'm not sure exactly what JetBlue told her, but if it was to stick her head as far up her ass as possible, mission accomplished. Have you seen Inside Out? She reminds me of Sadness . . . but super surly . . . and way too confrontational . . . and useless . . . and not cute . . . or redeeming . . . and sucking ass. read more

If considering Jet Blue, it's better you don't... SITREP Took a trip on JetBlue Airways to Vegas because I won a ticket in a work raffle. Less than desirable experience. I probably would have also been better off buying a return flight on Southwest back to SMF instead of taking the return leg back on JetBlue, but actually the trip TO Vegas was the issue. SETUP I love hitting Viva Las Vegas every year so I can participate in the Rockabilly Band and Swing Dance conventions. Usually I fly on Southwest, but as mentioned above, I had a free Jet Blue roundtrip to use. First, we were delayed 4 hours and so I consequently missed what my friends already there said was an "AWESOME meet & greet social mixer" at the Orleans Hotel while I was talking to them while still at SMF. And second, upon arrival, I found out my suitcase got misdirected to L.A., and so my luggage (containing my favorite dance shoes and dance shirt) were not available at the airport until almost noon the next day. AND I had to go get them (incurring extra costs AND missing another event) since they would not deliver them to my hotel. So to hear today that the Department of Transportation has issued new regulations against airlines that mistreat their customers is something that I APPLAUD LOUDLY! See link below: http://news.travel.aol.com/2011/04/20/dot-unveils-new-protection-rules-on-airline-fees-delays/?icid=maing-grid7|main5|dl1|sec1_lnk2|57270 THE LOWDOWN JetBlue customer service is not only inferior to Southwest, it's just abysmal period. [I have to give them TWO stars because at least nobody DIED. But I left instructions to the executor of my will to put ONE star if this had been a posthumous review.] ;^) read more

Completely unhappy with service today waited over 11/2 hours for some one to come to the desk to check my baggage

The service from this company is absolutely absurd. The flight crew was decent but the staff on the ground and the customer service does little to serve. Long story short, I had a series of delays that eventually lead to a cancellation and I was assured by the counter representative that JetBlue would compensate me up to $250 for my hotel room lights, and for my Uber and for my rental car. I asked several times for confirmation that this is a policy that they will cover and he assured me that everything will be fine and I can at least get some reimbursement so I make the efforts to get home four days earlier than JetBlue was going to try to get me home due to my re-ticket and I fly to San Francisco after stayed in a hotel in Boston Rent-A-Car pay for the fuel all the necessary things to get home only to find an email as soon as I get home the next morning that says he will not be compensated for any reimbursements or credit. Now I don't mind that information but what I don't enjoy is being told one thing and making decisions based off being told that thing only to find out it was incorrect, I've reached out to JetBlue several times trying to at least see if they would honor their promises and/or at least throw a bowl my way free drinks or meal in the next flight but all they do is say it's not in our bill of rights. Sorry I can't help you. I miss the days of actual customer service. read more

Don't fly Jet Blue. We had to cancel because we had Covid. A few months later (I was deathly ill with the virus,vaccinated and all) I reached out to see if I could get a refund in our trip because they had no flights leaving or flights porting into the destinations we were trying to fly out/into. I went through their list. I have been confined within my walls that anywhere would have sufficed. They told me "to bad, so sad" you have until September to use your credits". I can't use them. This is not a company I stand behind. I will continue to use United, American Airlines and Southwest.... Jet Blue gets two stars because at least I got partial of my refund, even though it was a credit. read more

This airline does not even deserve one star. We flew from Sacramento international to Jacksonville. A group of 4 of us. When we got to Jacksonville only 3 of the 4 bags got delivered. I received an email showing only 3 bags tagged from Sacramento. Trying to get a hold of Sacramento and talk to a live person is a nightmare. After 5 days bag was never found, and Jetblue refused to communicate with us in regards to how they could rectify this. There are to many choices then to choose Jetblue. read more

Flew Jet Blue to Cancun round trip . Accompanied by 91 year old mother. From departure at SMF to arrival in Cun the staff far exceeded our expectations. They were so caring, thoughtful and gracious with my Mom. We experienced the same level of excellent service on our trip home. Because of the ease of traveling my Mom wants to go again. Only flying Jet Blue from now on. Thank you so much! read more

Flight wasn't fueled prior take off. When it was time to take off all of sudden we had to get fuel, then they realized some issue with computers. (I guess not checked before) Two hours later finally got to flying. Then got delayed more because we arrived later than our scheduled time. Would definitely not recommend this airline. No thanks. Fly with something else. read more

I want to fly nonstop from Sacramento to New York and that's why I'm stuck with JetBlue...yikes. Delays: JetBlue is specialized in multiple delays...and I'm not talking about 30-45 minutes...their delays are typically 2-3 hours each time. Despite that, JetBlue would send emails asking customers to still show up at the originally scheduled time. No consideration for people's time! Customer Service: the gate crew at Sacramento airport is marginal at best...when my flight is delayed by 2 hours 35 minutes, I don't need to hear you lecturing some people over the intercom about the size of their bags. Flight attendants are okay, they get their job done without leaving any impression, good or bad. Cleanliness of the cabin: oh boy, it is dirty! Now, I usually fly Hawaiian Airlines, Southwest, and Jet Blue and Jet Blue is the dirtiest. read more

I have to go ahead and give Jet Blue 5 stars b/c they seriously have the best prices and friendliest service in the airline industry. I have been in the travel industry since the 90s and remember when this airline first came into existence. They were exceptional back then b/c of their customer service and that has not changed. I love that the airline offers low fares and lets you select your seat before hand for a few dollars, unlike Southwest who makes you stand in line and scramble to get a seat. They also give you FREE wi-fi onbard! FREE!!! I don't even get traveling on Singapore Premium Economy Class!!! And the little snacks are always good too - the chocolate chip cookies or those blue chips are my faves. I am so happy Jet Blue flies from SMF. I will always choose them over Southwest when flying hoppers to So Cal. The SMF LGB flight is awesome. I pay half the price each way I would pay to take SW into SNA or on a major airline into horrible LAX. Highly recommend, especially for short/quick flights. read more

This should be a great experience ...newer plans . Nice staff...tv at every seat . All good stuff unless you actually have to be somewhere on time . My flight last week was just canceled ...no help , no explanation , just sorry for the inconvenience . I was stuck 400 miles from home in the late evening . I vowed to use another carrier . I needed to get to an important meeting yesterday and JetBlue had the earliest flight out of Long Beach so I decided to give them another chance. My 8am flight didn't leave until 12:15 pm . 4 hour delay ...Ugh . But it was foggy . However I noted the early Southwest flight out of Long Beach left on time . Hum . Time to return to Long Beach ... the auto messages start rolling in ... my 6 pm flight is now scheduled for 9:30 pm . So if you need to be somewhere on time ... try Southwest .... or any other carrier . read more

Wife and I had a 40 day vacation planned, due the virus out break, our cruise and hotels were cancelled, we were scheduled to fly on four different airlines one of which was JetBlue, We had to cancel everything, everything went smooth until the last item, cancelling my jet blue flight, I cancelled on line, they put my money in a time bank, two days and over a hour on hold I finally spoke with 3 different people stating I could not have a refund and the virus isn't there fault. I asked for some compassion because we are retired and on a fixed income but it fell on death ears, again I mention these are unusual circumstances and times and for some compassion but again they said no it's not their fault. I'm just out, so all I can do is warn everyone I can about Jetblue, choose another airline, they don't care about you just their bottom line! read more

Famous for their terra chips but we did not get any. While loading the plane I saw a basket of chips in the over head compartment (maybe it's there for a reason?). But when we were ready for snacks we only had two options even though five were listed on the pamphlet. Other than the snacks missing, so were the smiles and pleasant services. Two of the three flight attends did not share any smiles or greetings. This is probably the most disappointing trips I've had in a really long time (flight 365 from sac to Long Beach May 24 2018) We did however appreciated the email alerting us of the flight delay and speediness of boarding us. read more

I cannot commend, as well as recommend, JetBlue for its impeccable service enough. If you are looking for an incredible traveling experience, I am here to send you on over to JetBlue. While flying with JetBlue from Sacramento to New York and then back again, I was given free WiFi, numerous selections of television shows and films, while being offered endless amounts of snacks. For example, on my way home from New York, I was given 3 bags of Cheez-Its and 2 bags of pretzels, as well as bottles of Diet Cokes, compared to some airlines that just pour you one cup. In addition to this, the staff is truly dedicated to their customers. I was moved from a middle seat to a window seat on my red eye flight by a kind flight attendant who wanted to advance my traveling experience. Not only this, but since the environment was positive, I made a few friends while traveling. I am most definitely going to be flying with JetBlue in the future and hope those reading this will consider to do so as well! Thank you. read more

So often reviews come out negitive but here's a positive. So I have to say great flight for the money. I flew sac to JFK no delays the flight took off both directions with no issues . For the cost I felt like I got a great deal. The security lines worked well I used the chat function on ap to choose seats the people who helped me even on the chat function shockingly knew what they were doing lol. You have earned a new costumer thanks for a great trip. read more

This is my favorite airline for flights to SoCal. The staff are the most professional and nicest, the snacks and drinks are the best quality, clean planes, free on-board wifi! During beverage service, they offer WHOLE DRINKS, not cheap cup pours like some airlines. For example, if you ask for a ginger ale, they give you a cup of ice and an entire can of soda to self pour, how awesome!! They usually offer two snacks (sweet and savory) - don't be shy to ask for seconds! Look for the $39 one-way deals - I've travelled to Long Beach for less than $80 before... cheaper than driving! read more

Terrible service. SMF to CUNMonica was our flight attendant. I was the last person in the plane and I asked Monica if I could sit in an open seat near the front and she yelled at me like a drill Sargent "You must sit in your assigned seat". Yelled it for everyone to here. I have changed my seats plenty of times on planes. If she didn't want me to do it at that time she could have explained that in a nicer quieter tone. She also gave multiple threats on the overhead to anyone who didn't wear their mask. The person next to me even said something about her rudeness. She was scolding us like we were children. It was ridiculous. The monitors were all broken. We were told we would get a $15 refund. Lol! Why bother? No entertainment for a 5 hour flight and you give us only $15. We were late to take off. Late to land. Stuck in the plane after landing forever!! I was suppose to land at 4:40. It's now 6:30 and I'm still waiting for my bag. read more

Worst airline that I ever filed. Less delays..lol Horrible customer service. I am sticking with Southwest from now on read more

I'm gonna start this review by bitching, ironically. I hate listening people bitch about their travel experience. I hate listening to assholes tell me about how long they waited in line at security, how some frisky security guard touched their penis, oh man, there was a fat person sitting next to me, I had to sit and drink cocktails at a beautiful bar while my magic plane that flies in the sky so I can get somewhere insanely quickly was a whole 30 minutes delayed. Ugh, it's such a pain being able to get places really fast and having to deal with people trying to keep me safe at security. Life is so hard. Let's keep shit in perspective here. These people who bitch about traveling all the time need to maybe fucking read up on the TRAIL OF TEARS. Poor Indians. Anyways, I love JetBlue. I am not afraid to admit that I am a huge fan of their airline and will always, always book with them. There are a few very simple reasons why: 1. They're super cheap. Seriously, JetBlue is insanely affordable. And, as someone who is dirt poor and sleeping on my parent's futon, this appeals to me. I am in what one may call a "long distance relationship" with a boy who lives in L.A. I live in Sacramento. My car sucks. So, usually, I'm able to find a round trip ticket through JetBlue from Sacramento to Long Beach for about a 100 bucks. 100 bucks! Like, I spend that at over priced bars sometimes when I have no one regulating my drinking. 2. They have TVs on the backs of the seats. Now, this may seems like an arbitrary reason. Especially since I hate being constantly advertised to ESPECIALLY when I paid already to be there (i.e., seeing commercials before a movie. WHAT THE FUCK. I just paid like a million dollars to see Ryan Gosling be suave and now I have to sit through soft drink commercials. Fucking assholes.). So, yeah, the JetBlue TVs advertise JetBlue, you have to sit through, like, maybe five minutes or so of them telling you how great they are and, honestly, I don't really mind because I know when it's done I can watch an episode of Intervention and then arrive at my destination. And really, not to sound like a pretentious snob, but I NEVER watch TV, and spending a little while with Hoarders or CNN on a super short flight makes the time FLY by (get it?). 3. JetBlue points. I have never been one for "promotions" but JetBlue points are actually beneficial for the average traveler and not business dudes who fly to Paris every other week. I signed up for the program, I've flown with them make five times, and after one more round trip I have a free one way ticket to anywhere. Fucking cool. 4. The one time my flight was delayed through them, they gave me 25 bucks towards my next flight. Now, again, I am not a bitcher of travel. I generally just put my headphones on and go with the flow. Does it suck that my flight was delayed for like 45 minutes? Sure, but I didn't really care. And the fact that they gave me a 25 dollar credit towards my next flight was nice and unexpected. Southwest never gave me shit and they were ALWAYS delayed. 5. The have exits in both the front and the back of the planes. This just seems like common sense to me, and how not all planes do this is beyond me. I imagine its because people don't want to walk down stairs and into the airport and would rather go through those entirely more dangerous tunnels. Two exits makes boarding and exiting the place a super fast, totally efficient process. Really, the JetBlue people just don't seem stupid. They seem smart. I have heard snobby assholes talk about JetBlue like they're "dirty" or "low class" or something. You know what's dirty? The Long Beach Airport. JetBlue is a fucking five star spa compared to that shit. Besides, who cares? JetBlue only makes short flights, I think I can suffer through forgoing the first class treatment for an hour of my charmed life. I will always fly JetBlue. I am a fan. I want to have sex with their customer service skills and innovative ideas. read more

I just recently flew on JetBlue for the first time. The whole process was really easy. 1. Bought tickets online for $39. 2. Checked-in online 24 hours prior. 3. Showed up for flight. 4. Flight left on time. 5. Flight arrived on time. I cannot imagine a smoother experience. Everyone I interacted with was courteous and helpful. I had a decaf Dunkin Donuts coffee on flight, and was offered a selection of cookies or pop corners (I asked for both!). They also have free cable television and XM radio, which is a nice plus. read more

Flight delayed three hours but glad they emailed me way earlier during the day so I didn't have to wait at the airport ! Busy season flying home to Long Beach for winter break. Attendants seem pleasant and seats are spacious. Plus prince of bel air is on so it's good read more

I have never seen such an unprofessional website that while you're booking your flight it goes up $50 by the time that you start till the time that you are done. I called there so called customer service and tried to to book a flight on the phone but they want to charge you $25 to do that. The representative said that she would stay on the phone with us to make sure we got locked in on that price but then the price still changed and they didn't stick to their word. I understand that certain seats are sold at certain prices but when they tell you that you're going to get locked in at a price and you don't get locked in that price that is B.S. I will never do business with JetBlue again! read more

From Sacramento to LA: Pretty good. Roomy seats and floors. They are pretty nice. Three seats on each side. I didn't feel stuck. I only had a hour flight anyways :) SERVICE: Really nice. I just had a problem with whenever they had to talk to us, they hushed the TV and I was watching THE VOICE! :P I missed one of the girl's voice. Ugh. Nice people. They gave me extra snacks and water (bottles!!! hygienic!) TV: They have TV shows - cable too. YES! read more