I'm a pretty demanding customer. I ask a lot of questions, I want to understand what's being done…read moreand why, and I don't just write checks without knowing what I'm paying for. I have one of the largest pools in Eastridge Hills (31K gallons)...just moved in a year ago so things were a bit tricky. Emilio handled all of it like a pro. He's the REAL DEAL (I.dont.leave.reviews.!). He came out to assess our pool/spa system, explained clearly why the existing control board wasn't compatible with our equipment, and walked me through the options WITHOUT upselling me. We went with the AquaLink upgrade! System works beautifully. Everything's connected to the app, equipment is programmed, and he demonstrated it all before collecting a single dollar. Honest, knowledgeable, patient with a lot of questions, and genuinely good at his craft. If you've got a pool or spa in the area, don't overthink it -- call Emilio. -- Dave B., Fairfield CA - Eastridge Hills

I had a leak that needed to be fixed. Emilio responded quickly and luckily had availability and…read morecame out the following day. We exchanged a few messages, he was able to diagnose the issue via pictures and his price was excellent. He fixed the issue and was able to get the equipment running in time for a graduation party we had planned for the weekend. I'll definitely be calling him for future work and would recommend him to anyone needing help with their pool!

Okay so I owe this company a review because they really came through for fixing my parents pool…read more The owner Luke was so kind to us. When I put in a request for quoted work around the area I got a lot of responses. But what stood out from Clean Wave Pools is that they didn't sugar coat anything or beat around the bush. They were upfront with us on what it would take to get the pool from green to crystal clear. It always helps when a company quotes you something close to what the work may come out to. When I first spoke to their receptionist/scheduler she was so nice and understanding. I explained how this company my parents had been using kept giving them different solutions to fix the green pool. Spent well over $1000 to have the pool look the same. I got fed up. So many companies take advantage of the elderly so I ended up getting quotes from yelp. Luke spoke to me and set up a time and day to check it out and give a quote for free. I loved that he was true to his word and helped my parents out. Every visit they sent myself and my parents an email of the breakdown of work that was done. We ended up using this company because of how professional they were. They knew what they were talking about. Well within 3 weeks the pool went from green to crystal clear. Luke even explained the speed or the pump was incorrect which the company Aqualink installed the unit and told my parents they needed to upgrade it. Screw that, my tech savvy self connected to the unit and got it back up and running and updated the speed to the pump as suggested by Luke. My parents are so happy they can use their pool again. Thank you so much Luke and company for all your hard, dedicated work.

They are currently working on cleaning out our pool! I appreciate their responsiveness to getting…read morethe work done promptly.

They have been terrific. They send us pictures after they have been there and are very reliable…read more Highly recommend them, been a customer for 5 years now

I am very happy with the this 5 star pool service. They are competent in the science of…read moremaintaining pool chemicals and In addition they maintain the equipment! Recently they saw the pool sweep was malfunctioning. They provided a loaner while it was being repaired. When they see something that needs to be repaired they communicate and they are on it! They are responsible, reliable and responsive! ...The 3 R's. They are also courteous, friendly, and take great pride in their work. I highly recommend this business!

The manager is knowledgeable and clearly wants to help. My only feedback is that conversations can…read moresometimes feel more like being questioned than helped. As a customer, I'd rather focus on the test results and recommendations than have to justify everything I've done. There have also been times when information presented as fact didn't appear to be entirely accurate. A little more listening and a little less challenging would go a long way. Customers are more likely to return when they feel heard rather than corrected.

I bought a pool pump 10 years ago and Leslie's installed it. Now there is an issue with. The…read morestore that sold me the pump could not push me out faster saying I had to call the technician line. Update: It just further shows how horrible their customer service is when I point out the terrible service on their technician line and their response is to call the technician line for assistance. //sigh// Is anyone awake there?! I called the technician line and spoke with someone who was terrible. She could not find any information even with my address, phone number, and email address. She told me I had to call Pentair. Well, that won't work because the warranty has expired. I called back and asked that a technician be sent to determine what is wrong and make the repair. The earliest appointment they could make was 4 weeks away! Really, just to determine what the issue is?! How long after that to schedule a repair?! Funny, though. He seemed to have my email address and phone number. Horrible customer service.

We had our pool built by Premier Pool & Spa in Vacaville and the overall experience has been…read moreexcellent. Starting with Jordan who helped us with the design and listened to everything we wanted within our budget. The build quality speaks for itself, but what also sets them apart is what happens after the project is done. Jason has been consistently professional, responsive, and reliable. Anytime we've had a question or needed support, he's quick to respond and makes sure things get handled. That level of follow-through gives us a lot of confidence that we're taken care of long-term. He represents the company extremely well and sets a high standard for customer service. If you're considering a pool project, I'd absolutely recommend Premier Pool & Spa Vacaville.

We had a pool remodel completed by Premier Pool & Spa. The quality of the work is fantastic! They…read morehave a local showroom with samples of available materials that makes it easy to make your choices of color and materials. Their work has been top quality and completed ahead of an already aggressive schedule. Thank you Premier Pool & Spa for an amazing transformation of our pool!

Still using this company for my pool service. Jamie is always prompt and very professional. His…read morecost is very reasonable and I would recommend him to anyone who wants great service!

Pacifica Pool Service is highly reliable and has done an amazing job in caring for our pool. The…read morebest condition it's ever been. Highly recommend!

Always on time and spa has been perfect ever since we signed up! Priced right, but again and most…read moreimportantly, extremely reliable.

For the last 2 years Mr. Felix has been servicing our pool and has helped with solving many…read moreproblems from finding a better sweeper to solving the mysterious leak to maintaining the filters. He is a very kind and thoughtful gentleman. The pool always looks beautiful after his visit!

Ryan and Mark work fantastic to work with. We put in a brand new 14x37 pool and it is the first…read morepool we've ever done. They were efficient from start to finish, getting in done surprisingly fast even with a few last minute changes at the end from us. Communication was clear throughout and expectations were exceeded. I give my highest recommendation and only wish every business relationship I had was as good as the one with Chambers.

Just finished our new pool using Chambers Pools. It was a great experience!…read more Ryan and his team walked us through every step and decision and completed the project ahead of our timeline! The thing l loved the most is they are "hands on" showing up on the job to direct the subs, answer questions and make sure the quality level is high. after installing pools at previous homes, with other companies, i would never use anyone but these guys! thumbs up! Dave