Hate to add this bad review because until this last repair we were pleased with Delux Auto. We had Mr. Ed put in a NEW motor in our Ford F150. We paid just under 10k for it. He told us that he was going to give us " the whole enchilada" he stated that he was putting his best man on the job. Once complete and after being driven several miles, low coolant light came on w aux fan. Were told the engine had to burp. We almost burnt out the motor because we didn't know they did not burp it... they left us to do it without even telling us...next a few weeks later, it was taken in to Ford for an oil pressure light sensor on. Mr Ed's best man tightened the oil filter so tight he made a hole in the filter which was dripping out the oil that he put in it. And the oil pressure sensor light had to be replaced. I continue to have problems.We had to replace the radiator hose and a leaky reservoir. And during all this time, the aux fan stays on and is super loud even if truck is cold. A few months later, we could hear a ticking from the passenger side, which increased loudness over a period of a week. Once it was inspected, it was found that there was an exhaust leak from the exhaust manifold gasket to the head. And last but not least.. a few minths later, the truck is misfiring and actually turning off on us. Turns out, spark plugs and coils were never changed out. They use the same spark plugs and coils from the old engine and put it in the new engine. I'm sure this will avoid any warranty that ford would have given us. If you use this place just know it's hit or miss. read more

What you will get at Deluxe Auto Service: good and fast work some of the time. What you won't get at Deluxe Auto Service: any sort of customer service. I was raving about Deluxe Auto Service after they saved me on fixing my Lincoln. Nobody would do a repair with a used part and Deluxe stepped in and did the repair. They forgot to communicate that it would be $200 more than they quoted me, but I was happy to get the job done so didn't think much of it. Fast forward a few months and I've brought them several of my vehicles as I own a fleet, all for various things. They did great suspension work on my Chrysler Town & Country minivan using parts I ordered from Amazon. They did fix the electrical components that prevented my Chevrolet Captiva trunk from opening, albiet at a cost I thought was higher than expected, a theme that started repeating itself here. The problems really started when I brought in one of my vehicles and they backed another one of my vehicles into it causing body damage to both vehicles. They were apologetic that day, but on future jobs they kept bringing up how it cost them money to fix these vehicles. I didn't file an insurance claim and ignored that the vehicles were not 100% returned to their original condition following their accident, but yet they felt justified in overcharging me and underdelivering on their work. I bought them a Chrysler 200 with a specific issue and they charged me a reasonable $200 for the fix, and as I drove off the lot the exact same issue was there. I showed their mechanic right away and he heard the issue, but after leaving the vehicle with them they never figured it out and never fixed anything, and yet somehow I paid $200 for who knows what repair that wasn't done. The end of the line when I came in with a Hyundai Accent with some engine trouble. I paid the $100 diagnosis to be told it needed new catalytic converter, which I approved the job. They suppsoedly put in a new catalytic converter and then told me well no, that wasn't the issue, and the car needs a whole new motor. I told them to just put it back and I'll come pick it up along with the initial diagnosis. When I came in to pick it up, they insisted on charging me $400 total for the diagnosis plus labor on a job that was mis-diagnosed. I asked for their full diagnosis and all I was given was a handwritten piece of paper saying "car need catalytic converter" and then "Customer was advised they needed new engine." That is NOT a diagnosis. I requested a more formal write-up of the diagnosis for insurance puposes and was told I'd have one the next day. The next day I followed up via phone and was told it would come by the NEXT day. Today was the next day and when I called, they denied they ever told me anything would come and that they "don't have time to email a diagnosis." From being blamed for their accident to having cars misdiagnosed and paying for phantom repairs to being told they don't have time to deliver the service they charged me for, I can no longer recommend Deluxe Auto Service. read more

Fui a componer un liqueo de aceite y cuando salió de Ahy mi camioneta salió con luces prendidas en el tablero luces del catalizador pues rompiéron unos cables del motor y solo los pegaron con tape mi camioneta es reciente y no creo que venga así de la agencia regrese a decir lo que estaba pasando pues ya había pagado 2000 dólares y supongo tenia algo de garantía por el trabajo y se portaron de lo peor nunca vuelvo a venir a este lugar no lo recomiendo read more

Deluxe Auto Service - Auto Repair Near Me - Austin, Texas

I work right next to these guys and I really should have gone to them sooner. Previously I went to a different shop and was horribly disappointed, but these guys rock! It was super convenient to drop my car off for an oil change and it was done quicker than I thought it would be. Thanks guys!!! read more

David- Been going to Deluxe Auto for years. They are always nice and explain to me what repairs or maintenance is needed. When I need my truck serviced I trust Deluxe Auto. read more

I came in to get a nail out of my tire, and the guy working on my car was nice but he told me that it would cost $10 while the lady inside charged me $15. She scammed me, when I could have gotten a nail out of my tire for free at Discount Tires. It was my mistake for not calling ahead and asking, but I won't be coming here again. It does not require much to get a nail taken out of a tire. read more

My car broke down in Austin after only being on the road from San Antonio. Mind you my trip was to St. Louis, Missouri so I had a long way to go and I found this shop by looking up mechanics near me on Google. I showed up with concerns of not knowing whether I'd be able to drive up to St. Louis for my winter break from school mid day Friday but deluxe auto shop was so sure to get me back on road that same night that they even stayed opened past their closing hours. They even topped me off on all fluid I didn't even know I was low on and checked absolutely everything even 3 hours after they closed to make sure I would make it to my family in St. Louis, Missouri. These people are family oriented and have the customers best interest. They have a heart the size of Texas and I promise you they're the most genuine and sincere business you'll come across. Thank you for getting me home Deluxe Auto Service! read more

I've been taking my vehicles there for 15+ years. They have always spoken to me honestly and professionally. They've always done great work at reasonable prices. read more

Best place to go!!!, quick and easy service and always gets the job done right ! And super affordable prices

I can't emphasize enough how great this place is! If anyone needs auto work done I would suggest this place every time. I recently had my headlight busted on my car. After calling all around the area to get quotes/time estimates, I was not too impressed...until I called Deluxe Auto Service. Ed was so friendly and ended up giving me an extremely fair price and said that he could have it finished in 2-3 hours (every other place said I would have to leave it for hours or overnight). All interactions were quick, friendly, and very professional. They also did a great work with replacing car part! read more

We have been using Deluxe auto for over 5yrs now, We've taken (6?) different vehicles there for service since we started with them. When my wife and I first moved to Austin we were struggling financially and getting cars fixed can be expensive. My wife had a 94' Ford Taurus Wagon. This car was old (18yrs), rusted(severely), and basically dying. Eddy didn't give us guilt about having to work on this old car and he almost always has/had our vehicle running the next day. Now we have a small business and I have (3) work trucks that I depend on, and we trust Eddy to keep our fleet rollling!!! Integrity, skilled staff and a business/family that I'm glad to support. Thanks for being there for us, Edward read more

Amazing! Called and asked if Deluxe had availability for an oil change before an upcoming trip. Not only did they get me in immediately, service was fast and friendly. Will definitely be returning for follow-up service needs! read more

I recommend this shop with love in my heart! My roommate and I have both been taking our vehicles here for 2 years for oil changes and repairs. Today, my battery died completely. I could not get it to the shop without towing it, so they came to me. I happen to live about 500 yards away, but this is the kind of service you can't get anymore. I trust everything that Ed, the owner, tells me, and he has never overcharged me. I'd drive from far away to use these guys, but luckily I don't have to. read more

these guys are awesome!!! they took the time to figure out what the horrible noise was coming from my front end, at 6:00pm. the fixed it the following day for a great price. they are a new business and are willing to put forth the extra effort to make a good name for themselves. i highly recomend them. read more

Deluxe Auto Service - owner/operator - Auto Repair Near Me - Austin, Texas

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I have never EVER had such GREAT service with an auto service place. I was in desperate need of an oil change, and usually I stop off at the nearest chain. I always walk out feeling like I've been ripped off, so I tend to dread these experiences. But as soon as I walked into Deluxe, I was greeted with friendly service, speedy car care, and a fair price. More so the owner is willing to work with any budget you may have, even payments if you need. He was a lovely person, and has won my business for as long as I live in Austin read more

I went to the Honda dealership for a (free) safety recall repair, which also included a free inspection. They tried to sell me on $1500 of work, which you expect in these circumstances, all of which was extremely overpriced and about 1/3 of which later turned out to be unnecessary. I was also not satisfied with the estimate I received from Kwik Kar, as I felt they were trying to squeeze in as many labor hours as possible, and at a high hourly rate (25% higher than Deluxe). Well, I had none of these problems at Deluxe Auto Service! The owner and employees were friendly and helpful in explaining anything I didn't understand. They found cheaper ways to take care of my old car (example: rotors only needed to be resurfaced, not replaced) and pointed out the unnecessary upcharges on my other quotes. They let me bring in a couple of parts that I bought online to save a little bit of money (and use the cabin air filter of my choice), which I appreciated. The charges for other parts needed were far less than expected (a "timing belt kit" that was $190 at Kwik Kar was now $60 in essential parts). They even went the extra mile and cleaned the fogged-up inside of my headlights at no charge. I was impressed with their ability to constantly keep me updated on the status of my car, as so many places are too busy/don't care and never call you to tell you your car is ready. I'm SO pleased. It also doesn't hurt that I can walk home from here. A+++++! P.S. They don't take AmEx. read more

I can count on this place from monthly oil changes to installing a new muffler the service is very good the people very polite and they speak both english and spanish, they are very good at what they do and i highly recommend you come here! read more

I have gone to these guys now for like 4 or 5 years and have nothing negative to say. Before them I would struggle to find someone who I could trust and would not overcharge me, no more. It is great peace of mind to know if something happens I can count on them. read more

Stay away from this place. I took my vehicle in because my air conditioner wasn't blowing very cold air but it was tolerable. We are taking a trip next weekend and figured the temp it was blowing was not up to par with so many people in the car at 100 degrees outside. Then, $130 later it only blows hot air. It's miserable. This was the mechanics attempt at convincing me to spend $600 on replacing my hose. $600 this gringo don't have. And if I did he would not get my business. Now I'm $130 poorer and have no air conditioning what-so-ever. read more

I went today bc of Ellie B's Review and I agree. Ed is fair, honest, fast, nice, and humble. He fixed a hole in m tailpipe in under an hour for $120. The amount he quoted on the spot when I drove in. This fix required cutting and welding a new section instead of replacing a muffler and various other sections. I highly recommend Ed and Deluxe. He's an honest man trying to make a living at something he loves to do. read more

Really fast oil change and Ed is super friendly! I'll definitely go back!

I've had multiple services done here from simple oil changes, tire repairs, and electrical work, as well as complete brake replacement and entire Ac replacement. Ed the owner is always friendly, fair priced and honest. He will always show you the problem in the car and explain the issue to you so you know hee isn't trying to pull the wool over your eyes like so many other places do. I fully recommend Deluxe Auto and have referred many of my friend to him. read more

Ed, Junior and all the folks at Deluxe Auto are outstanding! Ed listened to my list of the cars symptoms, the problems are intermittent, the hardest to find and fix on a '97 Jeep G.C.Laredo. Ed and Jr. are both knowledgeable and helpful answering all my questions. They worked on it, replacing things they found that were broken for a very reasonable amount of money, i got it back and drove it for a while but some problems returned. Ed said to bring it back. He has bent over backwards to make certain the problems are fixed. Their customer service is INCREDIBLE! I recommend them to anyone, they are my guys from now on. Talk to these guys first, you'll be glad you did.. read more