This place is HORRIBLE. I made an appointment for my mother and I to get pedicures and a manicure with dip. I got there and it was 92 degrees out and they had no AC. As soon as I walked in they asked me if I wanted to reschedule due to the AC being out. They stated it had been out for a few days and would be fixed tomorrow. I was on a time crunch because I am going on vacation tomorrow and I asked why they would not have told me that when I made my appointment 2 hours prior. The pedicure was not good at all. I paid for an upgraded service to get a longer foot rub and the massage part lasted about 3 min. They were done with the entire pedicure in under 40min. I then moved on to get a manicure with Dip from a man name TV. He was very negative about my nails even though they were in excellent condition and I had not had them done in 6 months so I could strengthen them. He did a HORRIFIC JOB. I look like I have marshmallows on my fingers. I now have to go somewhere else and have them fixed when I get to my vacation destination. I WOULD NEVER GO BACK TO THIS PLACE. I will post a picture of what my nails look like before and after. I would not even give them one star but it won't give me that option. read more

Deluxe Spa & Nails - This is what they did to them. The Dip is so thick I am afraid I am going to g to snag it and rip a nail off. - Day Spas Near Me - Asheville, North Carolina

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Excellent customer service, welcoming staff, and kid-friendly. Right next to a lake with a delightful hike.

Just visiting Asheville and came in for a gel mani and a regular pedi. Great soothing atmosphere, clean, and nice decor! The foot massage was super relaxing, and the nail techs were careful and accommodating. Definitely would recommend to anyone who happens to be around the area! read more

Deluxe Spa & Nails - gel manicure, regular pedicure - Day Spas Near Me - Asheville, North Carolina

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TV male did a good job with pedicure but was very dismissive and rude cold. I gave him my money and he couldn't even say thank you or look at me. such contempt! why? Never going back. read more

I go to Ariana every time and she's just so kind and perfect and just so great at shaping and matches the color to your skin so perfectly you guys gave me the perfect fall Burgundy read more

Deluxe Spa & Nails - Day Spas Near Me - Asheville, North Carolina

I have been going to Deluxe for about a year now. I love going there. I go for dip/sns on my nails and pedicures as well. My go to pedicure is the vegan because I love the hot wax. TV and Lynn are my favorites for doing my hands. They're both so sweet and do a great job. I appreciate how accommodating they are for appointments as well. I definitely recommend checking them out! read more

Deluxe Spa & Nails - I usually do an almond shape but I was trying to keep them a little bit short this time. Still very happy with the results! - Day Spas Near Me - Asheville, North Carolina

I love getting my nails done here! Everyone is so nice and the ambiance is calm and inviting. I've had gel nails, full sets, pedicures, and dip nails; all were high quality and beautiful ! read more

What a relaxing clean and great atmosphere. TV has done my nails for a few years now and I would never go to anyone else. Never a disappointment! I have so many pictures I hope it is okay to post!! read more

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Lily did my gel manicure! Excellent service. Lily was friendly and was very good at her job. Love the hand massage and hot towels! A terrific experience. Delux Nails was recommended by a stylist at another salon. read more

I was in town last weekend and went in for acrylics. The young man was rude from the minute I walked in the door. He appeared very rushed and I seemed to be a bother to him. Throughout the whole mani he huffed, sighed and rolled his eyes whenever I asked a question. Would NOT recommend. It was honestly awful. read more

I am very pleased with how my dip manicure turned out! I have been coming to this salon for 2 years and I am never disappointed. Wanted to try something new yesterday and it didn't come out quite right so TV made sure to take the time to start all over. I always feel like they take the time to take care of my nails and nail beds and don't cut corners ever. Everyone has a sense of humor, I built rapport with them very quickly. The salon has many loyal customers which speaks volumes of their quality of work. And I was gifted a Christmas present from them which was totally unexpected and so sweet! Thank you for continuing to provide great service, especially during a challenging year. read more

Deluxe Spa & Nails - Dip manicure - Day Spas Near Me - Asheville, North Carolina

They got me in pretty quickly, the lady that did my nails was very nice & patient. What I mean by her being patient is I was having trouble picking out what color I wanted for my nails & she waited until I picked out the perfect color! Even though all of this, in pretty sure she missed a step, (filing my cuticles down, and making them smooth). My cuticles looked pretty good before but they are now rough looking but I'm sure I can just file them when I get home? Overall I would recommend! read more

Deluxe Spa & Nails - My nails - Day Spas Near Me - Asheville, North Carolina

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I went there because they had an opening and had a great experience! It was calm and quiet and clean. the staff was friendly and did a great job. I highly recommend and will go back read more

I'm shocked at how rude the staff is. I watched their interactions with other customers while I was waiting and I felt bad at how rude they were being to them. The guy sat me down at the table and I asked him a question about sns. He seemed bothered that I asked a question. He then proceeded to to say " just tell me what you want" I just got up and left. It was very strange and unnecessary. read more

Get the Premium Deluxe pedicure- worth the cost! Service was great. Location is a few minutes from Grove Park Inn and this was a great way to spend some free time during my work trip. read more

Absolutely the BEST place I've ever had my nails done!!! I got my first set of nails in 1982 and I've had acrylics often on my whole life and TV Has never ever once scraped my skin made a mistake and I have been following him around Asheville for five years until finally the family got their own shop at Deluxe Nails--It is worth the effort to get an appointment with Amazing- worth the effort to try this spot read more

Horrible customer service. They are not interested in doing your nails unless they can charge you $50 for everything. Came in for a polish change on a full set I just got and no one wanted to do it. Then I waited 30 mins and the guy says I need to pay $50 for gel polish change when regular is only $20. Then he refused to do my nails and said I need to go somewhere else with that "mess". So now my nails are mess, because I dont want to spend $50. Its a rip off. read more

TV does my nails for the past 6 months. He's the best, I enjoy each nail appointment I have. He's a pro, kind, and jovial with his clients. Definitely recommend this salon, I will continue being a client for as long as he's there. Reading some of these reviews makes me sad, and I feel that some of these clients have been unreasonable or had poor attitudes. read more

Today was my first time going here. Got a gel mani. The tech did not greet me and was very rough handling my hands. He did not ask what shape I would like. Rude demeanor. Will not be going back. read more

Excellent service, they really keep the appointments!!! I am happy that it's an "A" graded salon by the NC State Board of Cosmetic Art Examiners. The cleanliness is outstanding, every tool is sterilized and neat. The new owners are very friendly and keep everything immaculate. I get free WiFi, and wine!!! Two big screen tv's and lovely music. It's a real pleasure to come here. It is also quite convenient that there is plenty of space to park and very close to the salon. Five stars salon read more

Really upset at these people I have been using all summer. Went for gel mani and regular pedicure. When I sat down man asked me what type of pedicure I wanted. I told him regular and wanted gel on my nails. He ended up putting gel on my noise without my knowledge. When I checked out the bill was $84. Without tip. When I questioned it the manager came over and told me there was nothing he could do. Who would put gel on their toes.?? Insane. Now when I go to some one else they will have to remove it. Also, told man not to cut my cuticles which he did. Never going back there. Watch out what polish they use if you dare to go. read more

TL;DR save yourself the heartache and torture and go to Walmart. Picking our colors out... like ya do. The lady (Jenny) immediately tells us that we can't pick from the wall but must use the nail swatches. Fine. Except she then proceeded to tell us that we must do this because we aren't smart enough to know how to read/count and put the bottles back in the right location. It was about this time that my friend and I notice there isn't any music playing and the TVs were black (awkward!) Miss Jenny then giggled to herself and told us (the potential paying customers) that we must hurry up. We were literally 2 out of 3 customers in the place. Excuse me?! Am I hurrying so that you can get back to sitting on your ass and watching the blank TV? We decided to stay (basically because we hate ourselves) and sat down for the mutilation process. The tools were not in peel packs (there wasn't even a visible sterilizer anywhere...) YUCK! The same girl, Jenny started going to town trimming my cuticles. Cool. Until she sliced my finger wide open. Then pours this green shit all over my hand. I wanted to know wtf was just poured on me, grab the bottle to see for myself that I have been poisoned and that's when the snippy comes out AGAIN. she grabbed my hand and tells me she needs my hands still and in front of her. My friend also had been cut as well and her nails were not done all the way down to the cuticle. This is pretty annoying considering she's just going to have to have them filled in a week to correct this. read more

Deluxe Spa & Nails - Bloody nails - Day Spas Near Me - Asheville, North Carolina

TV is awesome! I moved here from Raleigh and needed to find a new nail tech. he doesn't disappoint!

Wonderful experience. Staff was excellent. Clean environment. I will definitely be back!!!

Just moved to Asheville and tried this place out on the recommendation of a friend. Very impressed! I got SNS done and my nails look incredible. The customer service was also great. Overall awesome experience! read more

I called ahead to make an appointment. I was walking up and another lady was sprinted to make it inside in front of me. I walked in right behind her, to find they had already seated her immediately. Now, I'm not sure if- she too had an appointment. But, she just flew in there in a haste. I was really hoping I didn't have to wait too long, since I did call ahead. A man asked me in a negative tone, "Aren't you going to pick out a color?" I replied, that I brought my own. He sort of rolled his eyes. He then ushered me to the chair for a pedicure. He started to run the water. I sat in the chair and started to put my feet in. And, then he yelled at me to not put my feet in yet, it wasn't ready....I was kind of in shock. I'm like, where else am I supposed to dangle my feet? That's how it's normally done, you put your feet it, while they get it ready. I just kind of looked at him very puzzled after he was so rude to me. I stepped out of the water, grabbed my stuff & said very sternly, " Ok, I will go somewhere else, You are not very nice!" In front of everyone & walked out. He was so rude. I called back later to complain, to find out that he was the Manager. He was the one that was so rude. Wow, well, he should not only- not be the Manager. He should not be working there or in the business for that matter. I have never been treated so disrespectfully. Disappointed in the lack of respect and Customer Service...I used to like this place, but never again. I will spread the word-no doubt. read more

Lynn's crew does a wonderful job!! If you need nails, waxing, or your toes done they're the people to see! The salon is new and she has more pedi chairs than most salons. They are located by the library just before Beaver Lake. Their prices are comparable to the other salons in town and she also has gel nail supplies! There aren't many other salons around that have them! read more

Deluxe Spa & Nails - Day Spas Near Me - Asheville, North Carolina

Very nice people they took their time and they have soda and water and wine no other nail place does that and I like the atmosphere.

Will never go there again. My husband bought me a $40 gift certificate that they refused to honor since they are new owners. I called Cici Nails for my pedicure and very thankful I did. Excellent customer service and a terrific deluxe pedicure! read more

Love Lily she has been doing my nails and pedicures for over 2 years. . She is very good and always does a great job on my nails and pedicure. read more

My experience at the salon was very poor. First of all, the staff seemed very unhappy and showed very little expression towards any of their customers. They all seem like they were dreading being there. First of all, I had the older man that did my pedicure. He did the first part and his wife did the second half. He never looked up or smiled once the entire time. The other woman took over completing my pedicure halfway through. She also seemed incredibly unhappy and then did my manicure. She was so rough during my manicure, it was horrible. While filing my nails she hit my cuticle numerous times and it literally caused me to jump out of my chair. She then acted put off that I had pulled my hand away when she hit my cuticle. Additionally, the dip nails I got we're very poorly done. Dip nails need to match the shape of your natural nail. If the powder is put on thick, it needs to be drilled down with a diamond head attachment to reduce the thickness of the powder around the edges of the nail. Overall a very expensive, very expensive, and unpleasant experience at the salon. I definitely will not return. read more

Nothing special here. At best, my technician was able to cut and file a toenail in a straight line. No more effort given to deliver a good pedi. My heels are still rough and the pumice scrub she used looked like it had been a slave to a thousand feet. (Well past its prime.) Overall I felt the pedi was a lazy job and effortless. It seems that's par for the course for these type of nail salons. Their run of mill pedi was $27. read more

I loved the manicure I got. It was amazing. Clean and quick. However, there was one lady in there who yelled at me and kept telling me to hurry up to give a color and to hurry up while using the bathroom! The nerve! I would have given a 5 star review but the fact that I paid all that $$$ for someone to yell at my sister and I multiple times was completely unacceptable. But honestly, I should just shut up and take the yelling because the manicure and pedicure was so amazing. read more

Very pleased with this nail salon. It is a clean salon and very pretty. The technicians are friendly and skilled. I felt like I got good advice, and they went the extra mile to get and keep my business. Other nail salons just seemed to want to get me in and out. Replaced my acrylics with gels. Night and day. read more

Please know that i had an appointment with this establishment...i waited forever. And all they had was 3 clients before me already recieving service..i waited as well forever after they decided to place my feet in water in those wonderful massage chairs. ..the male attendee was careless and told me to put my feet in scalding water..i flinched and asked him if he could lower the heat level ...i could not put my feet in the water untill he added cold water. I was there for the Special they had for the Grand Opening...but was convinced in perfect english to go for the Deluxe and above that treatment. As i waited the offer of water, wine , etc was passed around..in English. I and they lady who also had made the trip there for the special were never offered. Why will i not return to this place or any other place of service where for 2 hours rudeness , unmannered display of mimics , laughs ,loudness were constant..some right in your face while they worked on you...some while they look right at you. I am trilingual..i speak English, Spanish and French..it is rude to burst in rants of another language while i take american money..in an English spoken country..ESPECIALLY..if i speak ENGLISH...Shame on these displays of rudeness on the part of these people who open doors for business...like i said they knew enough English to sell anything they wanted you to bump up the service and price . I have traveled..and i will not be returning to more of this display of uncivil unmannered rudeness....there are so many nail spas in town...this place was not worth the headache...by the way i asked one of them how long have you been in this country..15 yrs...and do you speak english ..YES.. The language of this country is English..the money i paid them with is American....with english writings....i wonder if i would have left there paying with money from Canada...how grand it would have been. One day an educated well verse in languages will enter that establishment ..and give them a surprise they well deserve...Enjoy your services there..i will not return for more of all that. read more

This place honestly doesn't even deserve one star. The nail technicians are sweet but have no idea what they are doing-the service is terrible, had to wait a very long time, wouldn't stay with me during my pedicure, dug at my toenails and couldn't even walk on one of my feet the next day it hurt so bad. You name it-they messed it up. DO NOT GO HERE SAVE YOUR FEET read more

Lynn Tran, the proprietor is excellent at both spa pedicures and gel nails. She's so good that I only need to redo once a month if I don't mind the nails being somewhat grown out (depends upon color). Really great skills an dservice. read more

I was looking for a new nail place on my side of town and tried Deluxe Spa and Nails today. It is located next to the library up the street from Beaver Lake. I was pleasantly surprised to get one of the best pedicures I have had in awhile. Tina did a great job! Also, the place was very clean. It did not have that feeling like some nail salons that have the Wal Mart atmosphere. Quiet, clean and relaxing. I'll be a repeat customer if my experiences continue to be like my visit today. read more

Very disappointing. I don't get many manicures and this didn't encourage me to do it again any time soon. My cuticles were cut so much that they are still bleeding and painful. The woman who did my mani/pedi was totally distracted because they are short-staffed. I think you get what you pay for here. read more