The new manager does not have any customer service skills. He makes you feel very uncomfortable…read morewhen you come in and always tries to make your day harder for no reason. Always play my bill, always on time and always respectful to everyone. The way he approached this seem targeted and not very friendly

A couple things that Crunch has over Planet Fitness, no lunk alarm and slightly better selection of…read moremachines, though strangely lacking a trunk twister. Otherwise, a high school atmosphere reeking of marijuana and machismo. Hothead trainer, working out off the clock, yelling at me that I was wrong and he works there (BFD) after I got into a verbal altercation with his buddy throwing a juice tantrum while trying to hog multiple machines (and he wasn't even using the machine I was going to use). Paid for an extra month because they didn't properly process my termination request sent by mail (certified with signature confirmation) as per the required terms in my written contract, after sending multiple verification requests through the website as well as the manager's direct email. No response. If you call the customer service number, you get a recorded message to use the website. When I informed the manager in person that a copy of my request was sent to my CC company, he got flustered and cussed at me, blaming the previous manager. Nor is it in an ideal location. Another storefront a couple doors down was shot at earlier this year and police are always dealing with derelicts in the vicinity of the parking lot. Sketchy crowd in a sketchy neighborhood.

Limited, Older equipment, The air mist they use is unbearable! Burns your nose it's so heavy…read more Terrible

Terrible Manager (Scott), very rude and terrible customer service. The gym is small and all…read moreequipment is old!!! Never going back!!!! Don't recommend! And when you cancel they make you wait 45 days to close the account and charge you even if you not going.

Very disappointed with this gym and how completely unprofessional this gym is. The trainer is a…read morejoke and when I went to cancel they charged me extra payments. This gym gives crossfit a bad name. Do your self a favor and look elsewhere. If it was up to me I would give them no stars.

Great gym and classes! Alex is super energetic and helps us get through the workouts. I haven't…read morestuck to a gym like this in a while. It's fun, every workout is different keeps you on your toes. I love it and will definitely keep going, let's not forget how affordable it is too!

Spoke with Alex to come check out the gym. He told me to stop by later on in the day. I then texted…read morehim to which I received no response then called, no response. I decided to still show up, and someone told me that he was supposedly sick so he left home. He couldn't simply send me a text? Anyways, I texted him to reschedule to which I received no response, even though I saw he read my messages. Very UNPROFESSIONAL!

I've spent the last 7 years training martial arts in some form. I started with Jiu Jitsu…read more(Japanese-style) and then moved onto muay thai, from one of the premiere MMA/Muay thai gyms in Boston, where I trained for 6 years or so until I recently moved and it's just too far away. I've also used groupons for a few other studios in Boston and on the North Shore - focusing mostly on muay thai and boxing. So I've seen a number of different approaches and formats over the years. North Shore Muay Thai Academy is great because the focus is almost entirely on Muay Thai (they just added some MMA classes). There are different types of muay thai classes every day - no competition with other martial arts like BJJ. I really like that as I have limited time and have always chosen to focus on muay thai (I just love to box) - so it's been harder at other places b/c I was much more limited in classes I could attend. With NSMTA, there are options every day, which is really nice. As far as the classes go, they are divided into technique classes, bag work (cardio and technique), and sparring with pad work. I really like the variety. I'm used to basically either a teaching class or conditioning class. So if I don't feel like sparring on that day, I just go earlier and do a good conditioning bag workout. As far as the atmosphere goes, it's cool. I've been going now for a few months (usually 2-3 times a week) and really like the ppl. It's a good group of guys, everyone is nice, no one is a jerk - which is really nice. Ppl are very respectful and looking to learn and have fun - no one is trying to break noses or anything. I've been places where I didn't really like the other ppl and it's just so much more fun when you like the guys you're working with. Kru Mark is a good teacher (explains the idea behind specific techniques as well as the general idea of the movements) and really nice guy. He's there day after day and brings good energy and an enthusiasm for the sport, which is great. And with his teaching, there's always a theme as we march through techniques, which I like a lot. I like structure to learning (as opposed to each day is a random lesson to learn), and it feels like there some of that here. Also, he teaches nearly all the classes, so it's nice to have that level of instruction all the time. If you're interested in learning muay thai, this is a great place to go.

From the owner: We offer a new type of martial arts experience that will revolutionize the Fitness and Martial Arts…read moreindustry. Our head instructor, Marc Meltzer, has spent years developing the best programs in the area. These programs were built from scratch and are to this day fully operational and extremely active in the fighting community. A former Muay Thai Kickboxer, Marc decided to put his full focus in becoming a great striking coach and left fighting behind. Classes will have all the structures in place to ensure students are able to mark their progression throughout their training.

Soul City is a fantastic studio. They are so welcoming and inclusive, and I am sad I don't live in…read morethe area. It was so refreshing to be encouraged to breathe loudly and to have flows that incorporate varying asanas, instead of the common ones that every white-washed yoga studio in this country continues to overuse. Not only is the staff great, but the other students are friendly too. They studio is very pretty, with nice art and string lights. The wood floors were a bit hard for me, but I double mat anyway, and Soul City has blankets. I appreciate the open windows and the air filter. I'll be returning whenever I'm visiting home.

I've come here a couple of times and have loved my experience each time. The classes take place in…read morean intimate room that is both well light and dim. So far I have loved the yoga fire classes but will definitely be coming back for the mat or sculpt classes. Chantelle is super friendly and makes me want to come back for more, highly recommend!

I lost a lot of weight here, but left because the manager, very rude, incompetent, plus the parking…read morelot is filthy, people come and literally dump trash in this lot

Will someone answer why I need to give debit and bank account number information as well as all my…read morepersonal infowhen enrolling?? I was told it is a third party Biller which planet has no control over but why wouldn't this biller offer say to use Venmo or PayPal which is a very safe form of payment and fully authenticates its members. I sadly cannot be a part to this complete info mining of my personal information. Shame on yall-ur askin for it & i will sadly laugh when i hear the news of some massive data breach bcause u guys (3rd party) have zillions of ppls info. Be an advocate instead of another bureaucratic hinderance to your consumers! U guys dont even say who this company is!! Transparency for consumers!!

A wide open gym where I felt welcome, confident and eager to better myself…read more This review is based off a personal training experience (another option offered by this incredible gym) so it will not include any review of the classes, which I've heard are great. Coach Jared was amazing to work with. He quickly assessed my experience and current workout patterns and learned about my overall goals. Normally sessions like these feel like they drag on forever but I felt occupied and accomplished the entire time and it was over before I knew it- we all know, a great feeling when working out. The light conversation was also a nice touch. Through several circuits of weight training I was sweating away, heart rate up and all. It was a rewarding workout experience and the best part was I could still walk the next day! Can't wait to come back when I'm town again next!

Great coaching with a very positive culture. They offer class times available before and after the…read moretypical workday, though I prefer the (popular) early morning classes. Their communication and support through the covid reopening process has been really impressive.