Pedro from Den Defenders just installed a beautiful new screen door for us. From inspection to quote to installation, the service was impeccable and Pedro's thoroughness and thoughtfulness to make sure we had everything we needed made for a smooth, positive experience. Thank you, Pedro, and thank you, Den Defenders! read more

Den Defenders Security Doors - Den Defenders - Chimney Sweeps Near Me

Feeling swindled This is my honest review of DenDefender security doors. So, I paid a little over $10,000. For a front security door and a back sliding security door with a doggie door. The installer was a true professional. He had to have someone bring him additional equipment because items were missing. Overall, it took about 6 hours to install both doors. The front security door looks great. The door is not air tights and does not have anything to prevent the door from swinging all the way open. Given this, when you open the door, you must hold on to the doorknob, or the door will swing all the way open crashing against the side of the house. This has chipped the paint off the doorknob. If you have stucco the doorknob crashing against it will crack and chip away at your stucco. If you have aluminum siding it will dent. Highly suggest DenDefender install a mechanism to prevent the security door from flying open when you open the door to enter or exit your house. The sliding door with doggie door looks great, however, the doggie door flap is heavy. A large dog (60+ pounds) will have challenges going in and out. If you have a small dog forget it. The dog will not be able to go through the flap. The flap must weigh a minimum of 3-lbs. I believe it weighs more but did not want to exaggerate. What's truly troublesome is that the sleeve/panel provided to prevent the doggie door from opening is located on the outside of the house. Given this you must open the sliding door, go outside to remove the panel, then come back into the house to let the dog out. Rendering the doggie door totally useless and now you do not have a security door because someone from outside the house controls who enters and exits. I request a new security sliding door without the doggie door since DenDefender did not provide me with up front information to make a wise decision. In return I got nothing more than an offer to be a ginny pig for changes to a new door and a call back to see if they can fix the problem. I got neither. You would think the sales representative or installer would let the consumer know this, but I guess DenDefender make extra money by charging you extra for a doggie door. I think what is truly alarming is that DenDefender is aware of this and does nothing about it. They cannot turn the doggie door around because your sliding door will not open or close all the way. A flaw in the design yet and still DenDefender sales this defective product. The ideal around security screen doors is great. However, give the many flaws I suggest saving money and getting your doors from Home Depo, Lowes, Anderson's or someone else. If DenDefender can fix the many flaws their doors can be a game changer until then I would not recommend their products. read more

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Hang and Hank we fun, professional And the job they did was amazing. I highly recommend for screen replacements. We had 12 screens either repaired or replaced around our house and they both did an amazing job. read more

I requested a consult/quote from Den defenders and they were the first company out of the 4 I reached to that got back to me. Mike C. came out to our home and reviewed all the available options and helped us decide on the door handle/door color. He was extremely helpful and knowledgable about the products offered. Mike also reviewed the warranty options available which gave me confidence in making the purchase. Once the order was placed, it was about a 6-8 week wait time but luckily the doors are made locally here in the bay area so it was finished about a month faster than the promised delivery date. The DD team reached out and offered to move up the install time which was a welcome surprise. Pedro B. installed our door in record time and it looks great! I really appreciated his overview of the install process and his professionalism. He took the time to review everything with us once it was done. Overall, 12/10 for the folks that came out to our home. They're truly great! DD also sends you text updates when the tech is coming to your home/appointment reminders which is super convenient. I'd recommend Den Defenders to anyone looking for a security door with superb service and people! read more

They installed a door purchased from home depot on my extremely challenging condo entrance, which required an additional wooden trim added to the frame for installation (home depot said they wouldn't do it). Pedro Barrera was great to work with, and explained his thoughts + plans throughout the process so I was always aware of the work before he proceeded. Overall process was 3hrs in total and I'm satisfied with the results. Highly recommend to request him for your needs. read more

Horrible. Don't go here. Still have not fixed my stucco after damaging it after install.

Nothing but great things to say about Den Defenders. Harrison was the representative who came out and measured my doors and windows for a quote, and then submitted my order with an estimated installation date. Ricardo Bueno was the technician who did the install on the day and it was extremely well done! He was professional and took care of two windows and a patio door. The security screens are top notch and so is the company. I had one minor issue with the the build of one of the window screens but they are taking care of that. Several people have already asked me for information on the company because they really like my screens!!! Happy customer here!! read more

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Juan, my installer, was very professional and very nice. He did a great job of installing my door. I'm very happy with everything.

Hank came to replace our screen doors and windows. He was fun, honest, and efficient in his work. I love Den Defenders (formerly Mike's Mobile) because it saves me time and effort., and Hank was very professional and kind. read more

Den Defenders Security Doors - Screen door - Chimney Sweeps Near Me

WOW! Our experience with Den Defenders was TOP NOTCH from first phone call to final installation of our two security screen doors - one for our front door & the other for our slider. Every person we interacted with was professional and friendly. Oliver was a phenomenal salesperson to work with - very businesslike while personable & thoughtful. Martina was fantastic at keeping us in the loop on the status of our doors by phone and email - the times I did call and was on hold briefly was always a kick because the hold music was a fun little song about being on hold :). Ross, our installer, was amazing. He showing up EXACTLY when we were told he would, got right to work, and efficiently got both doors installed in the time frame we were told. The doors look stunning - even better than we had imagined - and provide us with the security we wanted. The value of service & product is incredible. Thanks Den Defenders! read more

Den Defenders Security Doors - Slider security door - Chimney Sweeps Near Me

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A dog tore of my patio screen door and my window installation contact recommended Mikes Mobile as they would be able to come out to me sooner than he was. I reached out via Yelp and I got a response super quick. They had the best pricing and scheduling was easy. I got text alerts for appointment confirmation, reminder, and when they were on the way. When they arrived the worker was masked up, friendly, and quick. Was able to pay by card. Totally recommend! read more

Den Defenders Security Doors - Black mesh. All new! - Chimney Sweeps Near Me

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I give very high marks to Den Defenders team and Alton for my sliding door installation. They are very attentive to my inquiries and their work quality is excellent. We are actually continuing other kind of projects at my home now. read more

Den Defenders Security Doors - Chimney Sweeps Near Me

Awesome work by Kevin and LaMont! Came on time and did great work! We love the new screens! read more

Den Defenders Security Doors - Brand new screens with the sun screen product line. - Chimney Sweeps Near Me

Den Defenders did a great job of removing our fireplace masonry down to the concrete slab in the crawlspace floor. We are doing an electrification upgrade and needed to locate a large crawlspace access hatch through the fireplace chase for removal of old ducting and for installation of new equipment. I had intended to do the demolition myself but after significant effort, decided to find a professional to do the job. Den Defender employees (from techs to scheduler and manager) were very professional, communicative and great to work with. They demonstrated great integrity reviewing a communications problem and working with us to resolve it in our best interest. read more

So happy we found this place. Very professional right from the time making the appointment until the job was done. Really appreciated getting a reminder call the day before, then a call that he was on his way (since we don't live at the place). Matt showed up right on time and was a pleasure to work with! We had 4 screens and they look like new!! Very reasonable, too. I will definitely call them again and recommend them! As an aside, he wore a mask the whole time and presented himself very well. read more

Fast friendly and affordable! They were out I. Less than 48 hours after I called and did a great job! read more

Den Defenders Security Doors - Bradley the technician - Chimney Sweeps Near Me

DenDefender transformed our study from a dark cave to a full view of our garden. Alton from DenDefender came right on time answered all of our questions and installed our new screen very efficiently. The product is wonderful and the service is simply outstanding. You can't do better than this. read more

I needed a new screen door, I love the fact they come to your house and make the screen door there. Makes it very convenient and I got it within a couple days of calling. Other places I called I was going to have to wait a week or two. Hank & Maddie came out and were so friendly . They both were very knowledgeable and Hank was funny and Maddie was so nice and they made me feel like I was being well taken care of. Definitely will call them for all my screen door issues. read more

Den Defenders Security Doors - Extra thick screen for pet protection. - Chimney Sweeps Near Me

Bradley was prompt, friendly, and efficient. He did such a nice job and the screens are beautiful! read more

Den Defenders Security Doors - Sliding screen door - Chimney Sweeps Near Me

Bradley and Ross were great. The screens look better than expected. My wife agrees. I cant wait to enjoy the extra sun block on the windows this summer. read more

Den Defenders Security Doors - Chimney Sweeps Near Me

Quality product and it was installed expertly and with attention to detail which is much appreciated. This is a good company.

Great service, friendly and on time. Lots of screens and frames all completed in one long day read more

Den Defenders Security Doors - Chimney Sweeps Near Me

I ordered a security 3 months ago. I was told on February 5 that the door would be installed I still don't have the door has anyone else experienced such a long wait time I feel like I've been scamed I gave them a sizeable down payment they broke there contract I still can't get my money back frustrated in Vallejo read more

I wanted to update my review. Thank you so much for getting back to me and horning the price match. I really appreciate this customer service. Also, to reiterate my original review was not for service (the work was done well). The gentleman who did the work was really nice, fast and professional! Thank you again. read more

I do not recommend. The door they installed was ultimately fine but it took over a month longer than expected. They said they'd give me a discount but it was a 2% discount. And super expensive!! You'd expect better customer service for the price. read more

Ross came today to install my security gate! Such an easy process. Ross made me fell comfortable with the entire install process. Definitely recommend this company! read more

Den Defenders Security Doors - Perfect, looks awesome! Sturdy too! - Chimney Sweeps Near Me

Mikes Mobile screen and chimney service are very professional very efficient and very informative I appreciate that they came out urgently and found me an appointment right away and my technician Daniel was amazing he was dog friendly which I appreciate that and he was fast thanks again Mikes mobile screen and chimney repair I definitely will use you guys again read more

Den Defenders Security Doors - My clean fireplace - Chimney Sweeps Near Me

I ordered my security screen door for my front door and back slider on August 1st, 2022. They were prompt to take my order and get me signed up for their financing. I was told the door would be installed in early October when it was ready, within 8 weeks. October 5th stuck in my mind, but now I realize that it was not scheduled. I spent $6k on thinking I would be getting good service as well as good doors. I called today, 10/3, thinking my doors would be installed this week. I spoke to a person there, who said my install was scheduled for 10/17, of which I had no no knowledge or notice at all. NO ONE CONTACTED ME AT ALL ABOUT INSTALLATION. Now I've read the lower star reviews and this is nothing new. I do not recommend this company. I am stuck getting doors, which I likely spent way too much on thinking I was getting value. However, their poor customer service reduces their value to nothing. read more

Bradley Kuntz from Den Defenders came to our house and added two security windows and a screendoor. He was polite, incredibly helpful, and gave me lots of tips. The door was difficult because it had to be mounted on the inside, but Bradley was patient and came back twice in order to get the job done properly. Bravo! read more

Highly recommend this outfit based on my experience. They took a complex problem and resolved it quickly and professionally. And the technicians were a credit to the company. read more

Outstanding customer service and outstanding technician. They scheduled the estimate for my screen door to be replaced and Joseph did an outstanding job right there and then. He was extremely courteous and knowledgeable, and the price for the screen door was within budget. Will definitely recommend them to all of my friends and family. Thank you for the beautiful new screen door. I love it. Highly recommend. read more

Today we had the very nice experience of dealing with Tyler who came in and completely repaired our screens. He took his time and fixed a lock which never looked before. He was a joy from start to finish. We never had the feeling that he was trying to hurry to get to the next job but rather he worked as if we were his only call for the day. He was professional and knowledgeable and had great communication before and during the appointment. Our door looks better than it did when it was brand new. We would highly recommend this place for a fair price and great service. read more

I love my new Security Screen Door. Best service ever provided by Tyler who came out to measure my door and also completed the installation. I initially planned to buy a basic aluminum screen door, but after meeting with Tyler and learning about the Security doors Mike's Mobile offers, I decided to spend the extra money for the nicer door. After seeing my door and professional installation, an Alameda friend of mine plans to get Tyler to come give him an estimate for a Security door at his home. I highly recommend both Mike's Mobile and Tyler! read more

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Both the sales team and the gentleman who did the installation were great. All of my questions were answered competently, the door was ready and installed two weeks ahead of time, and the quality of the door exceeded my expectations. Every time I open and close it I have the urge to buy 2 more for my other doors. read more

Outstanding customer service. They scheduled a service even though it was short notice, they showed up on time, the protected the area around the fireplace and left absolutely no mess behind. They were extremely courteous and knowledgeable, and the price for a chimney cleaning and inspection was very reasonable. Highly recommend. read more

Vincent and Joseph were awesome. I reached out for a chimney inspection and cleaning and they were punctual, friendly, and super helpful. They were very thorough in explaining their repair recommendations and were great about answering my questions. I highly recommend Mike's Mobile chimney services. read more

What an amazing job done by Mikes Mobile. They were super responsive when I needed all my screens repaired all around my house. Kevin was very professional, as well as got the job done in a timely matter. read more

Den Defenders Security Doors - Chimney Sweeps Near Me

If you need a new screen door and window screens these are the guys you want! I had a new slider and front screen door as well as several window screens. Not the cheapest but well worth the $$ spent! Great catalog to choose from too. Very professional....Thanks Dan and Matt!!! read more

Alton, from Den Defenders arrived at our home and did a great job fitting a screen for our sliding glass door. He did a great job and this is the second door that Den Defenders has done for us. We will have them come back in the future for screens for our windows. read more

My experience with this company was positive throughout. I called, someone answered the phone without a wait, I made an appointment for a week later, and on the day and time discussed the truck arrived as arranged. A couple of days later they even offered me a time sooner when someone cancelled, though I couldn't take that time slot. Damian was the technician who came to my house, and he was great. Answered my questions, was polite about the fact that I added two screens to the job at the last minute, did the work and everything looks very good. Nice fit, no problems. He even noticed that I had a rug in the room where he was working and immediately brought out paper booties to keep the place clean, since it was muddy out. Thank you Damian! read more