Tim is amazing! He sold me my 2010 Mazda 3 Grand Touring back in September, and I couldn't be…read morehappier with his customer service. I was interested in getting a compact car to drive around so I went looking online for a few weeks. I came into Del Mar Auto LLC with my girlfriend and brother and walked around the lot of the dealership, no one approached us until we walked past the office and he ran out to greet us. I originally wanted different car, but once that didn't work out, Tim offered us different options and really knew his facts - how much the price would be will depend on my down payment and not my credit. And I don't have that great credit history but he made it simple and easy to understand. We spent 2 hours at the dealership total, and Tim was extremely patient and helpful. He offered many different options and was very open to letting us see and test-drive multiple cars. Since it was a big purchase for me I had to think long and hard, but it seemed like Tim didn't mind. Definitely wasn't pushy! Once we decided on the car, Tim had us sit and start the paperwork. Overall, the dealership was great. Nice location, nice atmosphere and complete customer satisfaction. Definitely don't regret buying my car here! And you should check it out. I am also a veteran and he served me with honor and dignity never pushing for the sale and that is why I decided to purchase a used car from Del Mar Auto LLC!

Easiest transaction ever. Tim made it super simple and quick…read more I was in and out in less than one hour. Would highly recommend to anyone looking for a great deal with no pressure. Easiest transaction ever. Tim made it super simple and quick. I was in and out in less than one hour. Would highly recommend to anyone looking for a great deal with no pressure.

I wanted to provide an update to my previous review because I believe it's just as important to…read morerecognize when a business responds appropriately to a concern. After my original review, I reached out directly to General Manager George Boktor to explain what had happened. He personally reviewed my situation and determined that the issue was caused by a system error rather than the actual terms of my prepaid maintenance agreement. He confirmed that the maintenance package I purchased was intended to become effective after my complimentary ToyotaCare coverage expired, exactly as it had been explained to me when I purchased my RAV4 XSE Hybrid. George apologized for the confusion, acknowledged the issue, and let me know the dealership is correcting the maintenance contract in their system so that it accurately reflects the agreement I purchased. The initial confusion was frustrating, but I appreciate that management took the time to investigate the issue and work toward a resolution. It's only fair to acknowledge that level of accountability and customer service, and I look forward to continuing to have my vehicle serviced at Culver City Toyota. I've yet to receive confirmation that the system has been updated but I am hopeful it will be resolved by my next maintenance visit.

Four visits. Five months. One loose USB port. Still broken…read more I want to be clear up front about how simple this problem is, because that's what makes Culver City Toyota's service department so damning. Our 2023 RAV4 Prime has a loose USB plate -- the wired connection that runs CarPlay. Plug in, and the audio crackles and the power cuts out while you're driving. Bluetooth works fine. It's the dash USB connection, and it's obvious. We demonstrated it on a test drive on day one, using different cables and different phones to rule those out. The rep saw it, acknowledged it, and wrote it down. Then they spent five months not fixing it. VISIT 1 -- April 9, 2026, 10am. Rep: Adam Nadler. Replicated the defect with Adam on a test drive; he noted it. Told a couple of hours. Five hours later: no call, no text. We call, sit on hold 15 minutes, and Adam says "oh, your car's been ready." Did you replace the USB plate? "Yes." We're barely off the lot before it reappears -- same loose connection, plate obviously never touched. We call back and Adam, now dismissive, claims "we weren't able to replicate the problem." Five hours, and they did nothing to the one issue we came in for. VISIT 2 -- May 20, 2026, 8am. Rep: Adam again, despite my asking for someone else. He opens with "have you tried a different cable?" -- the exact thing we tested with him on April 9. I explain again that Bluetooth CarPlay is fine and the wired USB connection cuts out while the car's moving. "We'll test it. Ready at 11." Noon comes and goes, no update. The front counter has no information and pages Adam, who's at lunch until 12:30. He offers an Uber; after 4.5 hours I take it. I call at 2pm, hold 10 minutes, and learn they now want to replace the screen -- which they don't have in stock. Did you check the USB port while driving? "The USB port is fine." Another lie. VISIT 3 -- May 29, 2026, 10am. New rep: Sam Bond, finally someone less dismissive. In for the screen replacement, the technicians' theory for the cutting-out. Told three hours; take the Uber. Five hours, no contact. We call; they can't find Sam, but "the car's ready." Within minutes of driving off with the new screen: identical problem. This is when we start calling Toyota US directly to file a formal complaint -- and when I notice Culver City Toyota sits at 2.9 stars across 2,000+ reviews. We call Sam, who says he'll order the USB part. The part we flagged on April 9. VISIT 4 -- August 6, 2026, 7am. My wife brings it in after Sam confirms the USB plate finally arrived -- what we hoped was the last trip for a five-minute fix. Zero communication, as always. Six and a half hours later she calls and it's "ready." Sam tells her "some of the cables we tested worked, but not the long one." He also mentions he "needs to check on the warranty" -- coverage we were told applied, since this started four months and 5,000 miles ago while the car was under warranty. Next day I drive it: same loose plate, same crackle, same CarPlay dropping out, across multiple cables. The verdict. This is, without exaggeration, the most frustrating experience I've had with an auto shop in my life -- and I've dealt with dozens. Four visits, five months, a simple and repeatedly demonstrated defect, and a certified dealership from the highest-rated manufacturer in the world couldn't fix it -- or wouldn't be honest about not fixing it. The 2.9 rating is generous. If Yelp allowed zero stars, that's what this would be.

I've been coming to this dealership for more than 4 years, and every visit has been a great…read moreexperience. The entire service department always makes me feel heard and takes the time to address any questions or concerns I have. They truly care about both me and my car, and I always leave happy knowing my vehicle has received excellent maintenance. I could honestly name every technician and service advisor because each one has provided exceptional service over the years. They all deserve recognition for their hard work, professionalism, and dedication to their customers. I also want to give special recognition to Service Department Manager Emilio. His leadership is clearly reflected in the outstanding customer service his team consistently provides. It's evident that he has built a culture of excellence, respect, and genuine care for customers, and that doesn't go unnoticed. Thank you to the entire service department for always going above and beyond. Your kindness, expertise, and commitment to providing an exceptional experience are truly appreciated. I highly recommend this dealership to anyone looking for a service team they can trust!

Unfortunately, I've had nothing but poor experiences at this dealership over the course of a…read moredecade. First off, it's dated, dirty, and dingy on the inside. Culver City has grown a lot over the years, but the dealership feels left behind. Upon my first visit years ago, I asked to see an Accord, and was shown Civic after Civic after Civic, with the salesman pressuring me to test drive one. I kept telling him a Civic was too small for me, and it took him showing me three Civics to finally show me an Accord, at which point he lost interest in helping me. Years later (just a few months ago) I was in a lemon of a vehicle of another brand, so I came in looking for help rolling over into a new lease. With my negative equity, the payments were far too high (with the payments exceeding another Honda dealer by a few hundred dollars for the same exact car with the same negative equity). When I expressed this and told them I'd have to do what I could do make up the negative equity first, one of the managers came over and told me I should buy the vehicle then do a voluntary repossession then get into a new vehicle at the price I wanted to help cancel out the negative equity. That alone is enough to make me not trust these guys. Unfortunately, I won't be back.

Tony and Arlene helped us find the best deal with the features we wanted, Victor was great at…read moreexplaining all the features of the different models--everyone walked away happy from these negotiations! I know the team there at Culver City can help others out too!

After a horrible experience at another dealership earlier this year, whose name shall remain…read moreunmentioned, Arlene, Tony, Bryant, and Roman were truly a breath of fresh air. We were purchasing a car for our daughter, and they made the entire process easy, straightforward, and genuinely pleasant from start to finish. Everyone we dealt with was helpful, professional, and refreshingly low-pressure. Car buying doesn't always have the best reputation, but this team proved it doesn't have to be complicated or stressful. I wouldn't hesitate to return to them again and highly recommend them. (I'd add a photo, but my teenage daughter would murder me in my sleep)

A new beginning for CC Chevrolet?…read more We bought a new Corvette here a month ago, and while the initial experience was good the follow up was as bad as the other reviews here. The car needed a few minor things, and our sales rep told us to just call or text and he'd arrange it, but he never responded to literally 10+ calls, and neither did the sales manager. Reading all the negative reviews here didn't help, and after two weeks of being ignored I took the car in. My plan was to get some assistance or just leave it there, Uber home, and call my lawyer. Long story short, after waiting through a dealership-wide meeting, our sales rep came out full of apologies and got to work. Turns out he'd been having health issues and VA issues (he's a vet) and the day I come in was the first day for a new General Manager (hence the meeting), who was there to kick some butt, which he did. I actually met with the GM and he also apologized for our poor experience, and then he laid out how they would solve all our open issues, and then they did. All of it! A huge contrast to the previous two weeks, and I have no reason to doubt that they will continue this way. Sure made me feel better about them being our dealership! BTW, our rep was Edwin, and if you need a Chevy or, better yet, a Corvette (who doesn't need a Corvette? ) go see him and tell him Karen & Richard sent you. I'm confident he and the rest of them will take good care of you!

A classic bait and switch at Chevrolet of Culver City, this place was very deceitful with me . We…read morecommunicated for a week about a used car that was "available" to come see. When I finally did, the floor manager, who went by Blake on the phone and Daniel in person with me, said "the car did not pass its final inspection as of 15 minute ago." Daniel / Blake came to me and said, "Do you want the good news or bad news?" The good news being that they could offer me was a similar car for $2,000 more. The deception at Chevrolet of Culver City started with Jonathan on the phone but it was mostly Daniel / Blake. He told me the car was ready for me to drive the day before I went in and again the day of. When I came in, Daniel/Blake said it was his GM, "Nick," that pulled the car back at the last second and I could speak to him. Instead, Daniel/Blake sat me with someone else who tried to pitch me for the same more expensive car too, just at a discount. Their own finance guy was surprised to hear the story of what got to the dealership that day and what proceeded after the car was suddenly no longer available. Just an awful visit at Chevrolet of Culver City, a dealership that seemed proud to be deceitful.

Bryant thank you so much for making this process so easy, both times you have made this process a…read morebreeze, Thank you to Tony as well for making all this possible as well

We recently got our third Volvo and, once again, had a wonderful experience with receiving our car…read more We especially want to recognize Dan Berning, who was incredibly kind, patient, and helpful. He went above and beyond to make sure we understood everything about our new car, taking the time to answer all of our questions and walk us through the features. His knowledge of the vehicle was truly impressive, and his guidance made us feel completely prepared for the transition from an EV to a hybrid. We really appreciated his time and expertise. Thank you, Dan, and Volvo Cars, for another great experience!

I was connected with Ulysses Tarango And he did an amazing job helping out with the process from…read morestart to finish. He was very responsive, professional and very kind. Gave me good advice for warranty items and things that he would recommend. Overall really easy process purchasing the car, all I had to do was review the paper work and sign and he took care of all the rest. Thank you Ulysses for your time and effort. I would recommend asking for him if you're ever in process of looking for a good used vehicle. There were even missing wheel wells when I purchased the car and he went the extra mile and followed up 2 weeks later and hand-delivered them to me. Nice and honest guy. Thank you for your help!

DISAPPOINTED! I am deeply disappointed with the handling of my recent vehicle purchase. While the…read moreinitial process was straightforward, the post-sale execution and customer service have been completely unacceptable.Specifically, their team:Had me sign incorrect documents and an extended warranty that did not apply to my vehicle; Submitted DMV registration paperwork with incomplete information and misspelled names, despite promising to fix it before submission; Failed to follow up as promised, forcing me to repeatedly chase their team down for updates, only to receive brief text messages instead of a professional phone call.Because their team has repeatedly failed to resolve this matter or communicate effectively, I am now forced to take time off work to fix these registration errors at the DMV myself. The total lack of communication, urgency, and accountability is incredibly disappointing, and I can no longer recommend their service.

I had a great experience with Audi Beverly Hills. They clearly laid out all of my options and were…read morevery helpful. Peter helped me, and he went above and beyond to make sure I had a good experience and made the right choice. Thank you Peter!

I couldn't recommend Audi Beverly Hills more highly! From start to finish, Peter, Shafiq, and Abe…read moremade my experience absolutely amazing. I don't think I've ever been treated so well at a car dealership. They were incredibly helpful, patient, and willing to work with me throughout the entire process. I had visited several other dealerships, but Audi Beverly Hills stood out hands down. The service is just as important as the car itself, and their service was truly exceptional. I'm officially an Audi girl now, and I'll be referring everyone I know to Peter, Shafiq, and Abe. Thank you all for making this such a wonderful experience!

I had a great experience getting my new car! Iman and David were amazing from start to…read morefinish--professional, helpful, and genuinely made the whole process easy and stress-free. I really appreciate their great customer service and would definitely recommend them to anyone looking for a new car! I'll definitely be working with them again for my next vehicle -Tevin J.

I don't usually post reviews, bc who has time for that.... But I had such a positive experience…read morepurchasing my car from Major Motors, that my time towards a review is warranted! Before coming here, I dreaded the thought of car shopping. However the honesty and friendly (almost family- like) experience here made me feel safe and secure in my decision to purchase. The price was unbeatable and the car was delivered to me clean and beautiful! My husband also purchased his work van here and has been very happy as well. Don't think twice, and ask for Zaad! His knowledge, advice, and expertise was top notch! Will definitely be purchasing future vehicles here without question

I had the BEST experience at iLuxMotors! I recently got a BMW 5 Series with the M package. From…read morestart to finish, the process was smooth, fast, and enjoyable. The team was professional, knowledgeable, and made me feel confident every step of the way. Marcus was incredibly helpful in setting up all the electronics and tech features in the car, and their customer service truly made me feel right at home. Broneel in the finance department handled all the paperwork seamlessly. The car is simply perfect and I'm absolutely loving it! If you're looking for a luxury car and want a stress-free buying experience, I highly recommend checking out iLuxMotors- and make sure to ask for Omid, he's the best!!

I've worked with iLuxMotors for the past 10 years, and every single experience has been seamless. I…read morejust got my brand-new BMW X7 through them, and they made the entire process unbelievably easy. They handled everything from start to finish and even delivered the car right to my door. Omid, Marcus, and Broneel are truly a dream team. Their professionalism, honesty, and dedication are unmatched. I'm so grateful for them and wouldn't go anywhere else. If you want a stress-free, white-glove experience, iLuxMotors is the only choice!