This location use to have such a positive atmosphere, great service and back (because they food was great); all that has changed. Online ordering will still have you waiting 45 minutes or more as they are not put in once they come through. read more

No, never open when posted hours say! Went to the store multiple time and it was closed when hours say they should be opened.

4:53 am I walk in hungry with my group they tell me they not taking anymore dine in orders.... I was forced to get my food to go....horrible service and a bit ghetto...uggghhhhh read more

Service is okay. No major complaints. On our visit last night, our waitress was obviously new and she was running around like crazy, so she was busy or at least tried to make it look that way. Our food is always at least okay. Ordered a half an order of the zesty nachos and I was kinda mad at myself for not ordering the whole order. Those nachos were bomb dot com. I really enjoy the variety of the skillets they have and it is typically my go to order but last night I went with the country fried steak and eggs. Do yourself a favor and stay away, this was so not the business. I ate everything except the country fried steak. We also ordered the veggie omelet and this was stuffed full of veggies. Delicious! Kids still eat free on Tuesday so that is always nice. And they have a wide variety for the kid's menu. Even if it is not free, it is very affordable for the kids to eat. read more

Terrible everything. Food is what you expect. But the service was TERRIBLE. 1. 20 minutes for Charmaine to take our order 2. Spilled water on the table And walked away like nothing happened 3. Didn't provide napkins, no refills, and dropped the check off an just walked away. I won't be back. read more

I've been here before and the service is iffy. Sometimes great sometimes not.. But today.. The service sucked. Our server started out as Albamez (?). She was rude, and so slow. There were literally THREE TABLES being occupied. The other two had their food already. We did not. For some reason she literally ignored us. I asked for a bowl of lemons. She brought me 3 on my water not a big deal, I ask for a bowl again. She mumbles, obviously irritated, just give me a second. Doesn't even look at me or apologize. This is her job. Tired or not, I expect respect. As I'm sure she would had the roles been reversed. Now on the other hand Tyesha (our server for the second half) was phenomenal. She was new and I swear she did more than anyone in the building. If you can, request her. She will take care of you much better than the rest. THE FOOD The food is unlike the service. For the most part it's always pretty good. That's probably why I keep coming back. That and it's close and cheap. IN CONCLUSION If you want a quick bite to eat for little money, this is your place. If you want even an attempt at acceptable customer service then you should keep driving. read more

Went to pick up a to go order for a delivery service. The 2 employees that helped me when I arrived were super nice and have great customer service qualities. Unfortunately, they left before I received my order so I had to deal with someone who was clearly having a bad day. I had been there for a while and the customer reached out asking how Long it was going to be. I walked up and asked this employee if she knew how much longer it was going to take and she quickly goes in to defense mode telling me "nothing is ready. You need to wait. You ordered steak and that takes time..." and just a full blown attitude for no reason. She was also not friendly when she came up to seat a couple That came in or when she brought my order up. She may need to work on her people skills befor working amongst the public. I usually have no issues at this location. Everyone is usually very nice and helpful whether I'm visiting for myself or Picking up a delivery order. This visit left a bad taste. It was around 4:15pm on 6/14 and she had braids. Wish I grabbed her name but I have a feeling she may be easy to find with the nasty attitude. read more

Waited for over 45 minutes for cold food. The waiter tried to make it right it after the wait we was just done. He had the assistant manager Shelisa come over to try to make it right for us. She was rude to us and cut us off when we tried explain what was wrong with our order. Then she started to coach the waiter in front of us which was unprofessional and was very disrespectful to him and embrassing for us. Other waitress came over to our waiter after she walked away saying that she called her in the office and cussed her out because another table had a complaint. By the way the excess for the wait was there was only one cook and there was nothing she could do about it. I'm sorry your the manager you get back there and help not hind in the office and watch tv on your phone (what the staff said she was doing) this is not the person I would have in a position to represent my business read more

horrible food... the waiter smelt like weed , waited a hour for my food still didn't get it so honestly js go to McDonald's. a

Very great service and atmosphere! I was skeptical about coming into this location after reviewing the overall scores on Yelp for both Charlotte locations. I was concerned that my experience would be mediocre at best. It was just the opposite. The manager in charge was very welcoming and friendly. Our food was pretty good and our server was very personable. The atmosphere overall is good with great background music selection . If I'm ever in the area , I'll surely visit again. read more

My family went out for lunch today, customer service was good, we were seated right away! I would like to shout out the cook Maria for the awesome food, it was delicious and everything was cooked nicely. Thank you!!! read more

Chayla who served us was SUPER nice. Although this place was slammed she was very professional, courteous & right on it all the time! First time I actually cleaned off my plate as food was excellent! Had strawberry crepes, eggs, hash browns & bacon! Sooo good! My daughter & I flew in from Florida & took a wild stab at a place to grab something to eat & so glad we came here! Chayla...thank you so much for your hard work & service! 5 stars hands down!!!! read more

I took my family to eat breakfast today at this location, the server was so improfessional, her shirt was not inside her pants you could see part of her underware everytime she woul pass by eaither delivering foo to the tables or taking orders. The server took for ever to take the order she had lots of tables to atend, you could see her she was having a bad day. after she took the order she deliver the food like an hour later we lost time because I love talkning to my family and we lost time we got there 12 noon we got out 15 minutes to 2pm between ordering and waiting for the food. Even to pay for the food I had to get up and walk up to the register and request my bill. Corporate needs to to visit and crosstrain this team from manager to all employees. restaurant is dirty I had to ask for a piece of carton because the table I was sitting it was missing a leg. While I was there like six tables just walk out because of the wait time. someone needs to fix this unit becasue you are loosing sales, and customers. I love Denny's food but I would never come back to this restaurant. No one had a name tag, not even the manager but they had food safety over 80% plaque on the front counter for great service or cleanleness please someone needs to fix this unit thanks. read more

Great fast service. Waited at Bob Evans fir 10 min and could not get seated. Service here is c awesome, and good food.

Thanks to my server Stephen for made my lunch time awesome! Franchises like this, most of places have exactly the same menus (slightly different by states by my knowledge) so only thing makes difference is people who works there..he was very friendly with happy smiles on his face to everyone! Down side is a casher who doesn't even say hi ether Thank you..I say Thank you for taking care of my check instead. Anyway Thank you again, Stephen for made my experience here so great! read more

Instant diarrhea. 3 people with diarrhea. 40 minute ride home. One bathroom. You can do the math. I'm pretty sure this was a matter of a lack of cleaniless and food preparatory guidelines not being followed. Other than that service was slow and food was what you'd expect from any Denny's. I am just super shitty and it doesn't feel good. Nobody likes instant diarrhea or any diarrhea for that matter. My butt needs ice . read more

First time here. Not impressed. The place isn't even halfway full but it still took while a to get our food. Our waiter was rushing and not actively listening. For example: I asked for butter for my sons pancakes and a saucer to put the extra food on seeing as his plate was over flowing. He brought back the butter only. I then reminded him of the saucer and he returned with a bowl. I said sir, I simply need a small saucer for his extra pancakes. He returned with a plate. (A total of 3 failed attempts, all for a saucer.) And to top it off I ordered a skillet and apparently the chef forgot to put meat in it. Ow and the wifi sucks, it's terribly slow. I would give one star but at least the waiter was kind with his incompetence. Wont be back. read more

Impossible to believe the changes in the quality of the food and service we had. I don't know if they have new management or we happened to hit the right night with the right cook, but our food was great! We had a new sever and she was pleasant, thoughtful and checked on us frequently. We went around midnight on Monday night so it was slower in there. read more

Denny's - Club salad with onion rings - Diners Near Me - Charlotte, North Carolina

See all

This place is fine if you come in and order but their online app and regular online systems suck and they don't work and or screw up your orders. Dear Denny's get you shite together. read more

Awful service, poor attitude, poor food quality. 75 people in lobby waiting while wait staff stand around. 1 plate of food for our party comes out while others wait. Cashier checks our card out before we can give tip. Waitress scowls because my son does not reach out to take plate from her. Why did I pay 48.00 for this abuse? Awful in every way. Do not go here. I gave 1 star only because the software requires it. Denny's owes me money and an apology. read more

My grandparents are visiting me over the Holiday season and they LOVE LOVE LOVE Denny's. So I decided it would be a nice treat to take them here. Our server was amazing. And I feel so horrible that I don't remember her name. I even wrote it down but lost the paper. I have a feeling it started with an S but I could be wrong. She was a delight and super funny. Great personality. When my grandma ordered her food she made a joke about her ordering just an oatmeal. This server should be running this place when her type of personality. She made our experience top notch. I ordered two pancakes with eggs, toast, hash brown, bacon, sausage and ham. My grandpa ordered the veggie omelette with toast and a bowl of fruit My grandma ordered oatmeal. Our server laughed at how I prepared my pancakes. She said she would have loaded it with toppings and syrup. She noticed I barely used syrup. I told her that I either eat them plain or with a tiny bit of syrup. I know it's weird lol. I would definitely come here again. Our server was the best part. Keep it up girl. read more

See all

It's Denny's so there is an expectation, but this was really good. I was trying to waste time before a flight and decided to kill time at Denny's. The free internet access - as with most Denny's. I was seated near a outlet per my request. 4 hours of eggs, french toast (which was so good I ordered some to go) and hot tea went by without a hitch. Waitress was attentive and didn't bother me too much since she saw I was working. Great place for a good meal and internet without spending too much money. :-) read more

This place is called Americas Diner but it is such an embarrassment to America. I came here for the first time for lunch on my birthday and I received the most tasteless food I've ever had in my life. My cat eats better. If you sign up for the newsletter then you receive a free Grand Slam on your birthday but don't even bother, it has no flavor. The staff is friendly but pushy when it comes to putting in your order. They constantly ask you if you like the food which makes me think that they are aware that the food tastes bad. The food tasted like it was microwaved and I found a bone in my steak biscuit. They add generous amounts of salt to the food too. Like really generous. The location and of this place is really sketchy with drunk people hanging out in the parking lot all day long. The place looks really run down and the decor is very outdated. The food is overpriced for the quality that you get, it literally tastes like salted paper. I'm never coming back to a Denny's. If I could give zero stars then I would. read more

I can sympathize with our waitress-- we had a party of seven, but for a restaurant that was clearly not packed to the gills, we had a pretty bad experience here. We sat in a very secluded part of the restaurant, which would have been nice had there not been a giant sign that we all had to squeeze past in the middle of the entrance way. Even the manager seemed to ignore its inconvenience when he had to scoot past it himself while seating us, it remained there... the whole time. I'm not claiming to be an expert on restaurant safety, but I'm a decent percentage sure that sign was a big ol' fire hazard. After waiting nearly 30 minutes, our server came for our drink order and was fairly curt about it. She seemed annoyed that she had to prompt each of us when it was our turn to speak, because we had manners and didn't want to overwhelm her by speaking out of turn. Regardless, we all received our drinks and a metric butt ton of extra straws. Despite the nearly hour wait for diner food, it all came out great-- except for mine. Wouldn't you know, the one who writes the Yelp reviews gets the tripped up order. I ordered an avocado chicken Caesar salad. It came out without dressing, so I asked if I could have some, and she asked me what kind. When I replied with the obvious "Caesar," she rolled her eyes and asked me if I wanted a refill too. When I handed her my cup, she stared at me... like I had the clairvoyance to know that she wanted me to take my straw out of the cup so I could save it-- DESPITE THE FACT that she had dumped about ten extra straws on our table an hour earlier. I assumed I was covered for my next refill. "Take your straw," she said. So I did. All in all, the food was satisfying and the place was as clean as you'd expect a Denny's to be. I was glad to, once again, scoot past the fire hazard of a sign, and get myself out of that front door. My advice? Order to-go. read more

My food was pretty good, got a 4 berry fizz and really enjoyed it! My Boyfriend didn't enjoy his meal as much. He wasn't impressed with the sausage or Ham in his lumberjack meal. Service was great, friendly and talkative. read more

Waited over 45 minutes after I placed my order and still hadn't received my food. We ended up walking out. Complete waste of time and no apologies from the staff. read more

Best Dennys I've ever been at......Clean, friendly server, and all my food was made with love to perfection.

I got off work late and am currently sitting at the counter at this Denny's because I was starving. It's been 32 minutes since I sat down and no one has greeted me. I've watched multiple tables walk out due to not receiving my food. Even if they were understaffed and overworked someone could have greeted me or gotten me a beverage in those 30 minutes. The manager who was working the kitchen had me directly in her eyeliner and didn't seem to care. read more

The staff was very polite, but overworked or undertrained. Not really sure. Food was good-as usual, but it took way too long to be seated, had to ask to see a menu, too long for the food to come out and way way too long to pay. Not sure we will return to this location. read more

Pros -ha ha yeah right!!! Cons -staff was horrible (Miss Charmine in particular). -manager seemed like he really didn't have any real authority in this place. -food came out completely WRONG. When we questioned Miss Charmine about the situation she acted as if she was completely clueless and proceeded to never returned to our table, not even to check on refilling our cups of water. We seriously had to share water between our party, crazy right?! My advice is avoid this Denny's at all cost and if I could give them no stars I would. Our party completely exercised our right to not leave a tip. By far the worst service I've ever experience and I'm a faithful to the franchise. read more

We wanted breakfast for dinner so we decided to go again to Dennys because it's just around the corner from our home. For my suprise a girl was cleaning the dusty window blinds I found so dirty on Friday. I ordered the same breakfast I had before and I was so happy to see it looked and tasted as good as the one I had before. My husband had the Human Torch Skillet and the Fantastic 4 Smoothie and he found it delicious. The presence of the Manager is definitely showing because the place looks cleaner and the food presentation is much better. I'm upgrading them for now to 4 stars because of the window blind cleaning. For now I just hope they keep up the good work. Will check on them later on. read more

See all

So the food was alright, not bad I guess. We got what we paid for especially on Christmas night being that it was Christmas Night. I would say that the waiters need to be more knowledgeable on online orders, meaning actually check on the status of them. read more

Staff is really rude. The wait on the food takes forever and they usually get your order wrong. Don't even think about getting your drink refilled. Worst place to eat. Stay away read more

Took my wife here for her birthday breakfast, and upon walking in, the cashier did not acknowledge us, and could not seem to multitask in the slightest. After standing there for a couple of minutes watching him look down, he finally seated us. We were seated at a dirty table, and we sat there for at least 5-7 minutes, and no one even glanced at us. Finally, we got up and left, where I put some black marks in there parking lot. This is what it's like to be oppressed as a Caucasian. read more

This was my first visit was to this Denny's restaurant. And I have eaten at a number of them in North Carolina. My first complaint is the table was sticky and I had to ask a server to come over and re-wipe it . Secondly, the waitress brought our drinks and we never saw her again another waitress came and took our order, it took 55 minutes for us to receive our food I asked the waitress to check on our food she said she would and never came back to the table and then I asked for the manager who came and gave us a bunch of excuses about we have a bunch of orders online. What Custom wants to hear those type of excuses I'm a paying customer hungry and just want a simple breakfast you would not stay in business with this type of customer service. There there was never an apology or anything offered to me and I was being inconvenienced. Save your money and your time do not visit this Danny's read more

Stopped in around midnight on a Saturday night after the Carolina Rebellion show. Our waitress was kind of short with us but she was polite. I just think she was in a hurry due to the number of tables she had. That aside, she was very nice, helpful with the menu items and very quick. Everyone at the table (five adults) were happy with the food and the food arrived very quickly. If you are a fan of Denny's this is a really good location. read more

Friendly staff but we waited almost 10 mins for someone to come to our table and take drink order...we ordered at that time and waited over 30 mins for our food to come out waitress came back once for drink refills before food came. After we receive food she didn't come back with until she brought bill. Both bathrooms were horrible toilets don't flush no paper towels trash on the floor. Would not go back. read more

Food was good but service was horrible! We felt rushed and ignored. The entire time we were there, the manager acted shady and paranoid.

I love Denny's! I use to go out late all the time and this would be the go to place after a night out. I love their meat lovers scramble. I get that everytime and their pancakes are delicious too! I'm also in love with their nachos! Definately a great place to go if you're craving breakfast food or just want to meet up for a quick chat. They recently renonvated the place a year or so ago so the place doesn't look as beat up anymore. I will recommend you go before 1-2am because thats then they drunk party crews stop in to munch. They do have a police officer there during those times so it should be okay for the most part. The service is always great too! read more

This place was horrible! They had one waitress last night. She was sweet and I really felt bad for her. She had several tables with no one to help. I guess there was one cook so the food took over an hour to arrive. People who were there before us received their drinks but left before the food came. When our food arrived the pancakes were flat like they were previously frozen. They should do much better! read more