COCID-19 STATUS: They have limited seating in waiting room, check temperatures, have chairs…read moreoutside, and veryone wears a mask. The professional team of doctors and staff at BC Dental are outstanding in every way. They have English speakers in the office. They are all very caring and friendly. I've used them now going on 20 years. Extractions, fillings, crowns, braces for my kids, and even cleanings. All done with gentle care. Seriously though, the least painfull cleanings of my life. There is parking at the corner mini-mall for 5$ no time limit, a dirt parking lot on the side street, or parking meters if you are comfortable. WARNING Don't even think about illegal parking as the meter guys come around often. Uber now offer English speaking drivers if you prefer. Super easy to walk across the border and uber here and back.

Im really glad I found BC Dental on yelp and decided to get my braces with Dr. Carlos Hernandez…read moreGutierrez he is exceptional and super friendly. He really cares about his patients and you can see it in every appointment. His always making sure you are comfortable and reminds you that if you have any questions or concerns to call and he will be happy to help. His assistants are also friendly and kind I have enjoy all my visits to BC Dental. They have medical passes for $5 dollars for those who cross from San Diego. The prices are affordable and you can give monthly payments for treatments. I highly recommend this place is close to the border, very clean and with an amazing staff. For kids and adults this place just rocks!

Absolutely incredible!! We drove from Los Angeles to her practice because I got sick of getting…read moreripped off by dentists in the US. Dr. Olivas is honest and excellent at what she does. My dentist in LA wanted to charge for a crown and work I didn't need. Her practice has state of the art equipment including the newest handheld X-ray equipment so they don't have to jam plastic inserts into your mouth. They have outstanding imaging software so you can see everything in high definition color. If you are thinking about driving to Mexico to get dental work done, just do it. The doctors in the US are most likely ripping you off and doing work you don't need. Dr. Olivas does too quality work and is honest. Well worth the drive.

the staff is very friendly and professional and is a very clean office / Dra. Olivia's takes the…read moretime to explain and makes you feel very comfortable / I highly recommend this dental office

Dr. Diego's work ethic is beyond compare. His attention to detail is impeccable.His ability to make…read moreyou feel comfortable right from the first handshake is amazing. His office is very clean and comfortable and located where it's easily accessible. He gave me my smile back. My partial fits so perfectly, I forget it's in my mouth and my bottom plate is beautiful and I'm getting used to it very quickly thanks to its fit. Thank you so much, Dr. Diego. me my smile back.

Dr. Diego and his team were so welcoming and extremely accommodating when we called to let them…read moreknow we were running behind. My bf and I had scheduled an appt for teeth cleaning but during the appt, we were able to talk to Dr. Diego about our concerns, potential need for braces/retainers, & we got X-rays done as well. We both really appreciated the time he took while doing our cleaning and his attention to detail. Anything he'd find/do next, he'd let us know so it was nice always being in the loop. We also appreciated the fact that he did not "push us" into doing anything. He simply gave us his recommendation on all things we asked/his findings and then simply said he was available to help if we ever decided to move forward. Very professional, well kept work environment, prices were extremely reasonable, spoke perfect English and Spanish, convenient location from the border and does offer medical passes if needed (for an additional cost ofc). One appt was enough for us to know who we will be reaching out too for any dental issues in the future. Thank you Healthiest of Smiles!

Dr. Sam and the entire team here truly care about what they do--and it shows in every interaction…read more From the moment we walk in, there's a sense of warmth, professionalism, and genuine attention to detail that makes the experience feel easy and welcoming. My kids actually enjoy coming here, which says a lot! The staff is incredibly patient and accommodating, especially with little ones like my youngest who aren't the biggest fans of cleanings. They take their time, communicate clearly, and create an environment that feels safe and supportive. Everything runs so smoothly--it's truly a well-oiled machine. Even the team members behind the scenes who handle texts, scheduling, and rescheduling are responsive and kind, which I really appreciate as a busy mom. I honestly wish I could come here as an adult! More than anything, I love that they're not just providing a service--they're helping teach my kids lifelong habits around dental hygiene in such a positive way. Grateful for this team and the care they provide!

This place is really clean, and the dentist communicates. He showed me my child's cavities and was…read moretransparent. They even give decent toys in the end for each visit. However the three stars knocked off because the front desk is extremely rude. Right when you walk in, they ignore you and point to a kiosk to check in and don't make eye contact like they are avoiding you on purpose. Mind you I've only been here twice. And each visit was the same. They also NEVER answer their phone calls even if you leave a voice mail. Their main form of communication is text message. They reschedule through text and answer any questions through text. Also last time I checked out, one of the ladies at the front desk (couldn't catch her name) was talking to her coworker in front of me for like a good 3 minutes and it was completely unrelated to my visit. I felt like I was a burden burdening their conversation, and she asked me with the most annoyed tone if I was free a month out after they were done. Not "hi, I can help you right here" or "did you get everything you needed today?" Like I'm burdening you with your 3 minutes of conversation? The picture even says please DO NOT CALL. please tell me this a joke? What's the point of having a receptionist if I'm burdening them and they don't want to speak to customers? Text is NOT a professional form of communication.

The best care quality Excellent dentist for kids…read more Best results for braces too Parking available Safe please

From the owner: Dentistas especialistas en niños con más de 37 años de experiencia en Tijuana B.C. Recibimos a…read moretodos los niños para todos los tratamiento. "La sonrisa de tus hijos en las mejores manos"

Was referred to this office by our main dentist for my sons treatment and wow…read more The office front staff, the hygenists and Dr.Pat were all amazing from start to end. Never pressured, never made you feel stuck with options and cared about the comfort of the child the entire way. Extremely happy with how they run this place, It can be difficult trying to find pediatric dentists that educate and care about the child as a whole and this place meets all those targets.

Dr. Mark is great! He's so good with my daughter and she feels comfortable with him after her third…read morevisit. He did a procedure on my daughter (she's three) she looks and felt so good after it. Totally recommend him! She wasn't in much pain, it almost felt like she didn't even go through a procedure at all. Paulina at the front desk was very kind , nice and professional. Thank you all! Loyal patient here!

I am extremely disappointed with my experience at South Bay Pediatric Dental Group (Eastlake),…read morespecifically with Dr. Todd Pacofsky. I brought my daughter in for what was supposed to be a routine cleaning. I was asked to sign a form beforehand that was presented as standard for the visit, but it now appears it may have been used as broad consent for additional procedures. After the cleaning, Dr. Pacofsky told me my daughter had no cavities and that her teeth were healthy. The only recommendation discussed with me was sealants, which I agreed to. Before any work was done, I confirmed with the front desk that there would be no cost associated with the sealants. At no point was I informed of any other procedures or asked to consent to anything beyond that. Later, I received a bill showing that additional procedures--resin composite fillings--had been performed on two of my daughter's teeth. I never authorized this treatment, and it was never discussed with me. This is especially concerning since I was explicitly told my daughter had no decay. When I followed up with Dr. Pacofsky, he acknowledged that the work was done for staining, not cavities, and admitted that this was not clearly communicated or documented ahead of time. He also stated that resin composite was billed because there is no billing code for "preventive resin," despite the significant difference in how such procedures are processed by insurance. As a result, my insurance was billed for a procedure typically used to treat decay--something my daughter did not have--which raises serious concerns about overbilling and billing practices. I was also told by Dentist Todd that the front desk was unaware of the additional procedure because it had not been annotated in his notes. Despite being told the charges would be removed by Dentist Todd, I have yet to receive confirmation or resolution. As a parent, I expect clear communication and the opportunity to give informed consent before any procedure is performed on my child. That did not happen here. I would strongly advise other parents to avoid this dental office or make sure to ask detailed questions, request clear treatment plans in writing, and ensure they fully understand and approve any procedures before treatment begins.

Right after a terrible first & last experience at a different "pediatric" dental clinic, I gave…read moreSouth Bay Pediatric Dental Group a call. I asked the receptionist how they would approach my son now that he was so traumatized by how the last clinic treated him, and I felt reassured in my son being able to find joy again at the dentist with how she walked me through their approach. So confident that I think our first visit was just a few days after the traumatizing visit at the other practice. We did some acclimation visits which were ALL on happy notes. Now, my son happily goes to the chair on his own, is not afraid of any instruments, giggles and chats with the hygienists and techs - and it only took just a few visits. His first visit was in January. Second was in February and he was still getting warmed up. I think it was his 3rd visit in March that really got the ball rolling. I don't remember how many in total he has been to between March and now May m, but I will say that it has been a complete night and day transformation. He is so receptive to trying new things at the dentist now. The staff really knows how to be personable with kids instead of rushing them. I have already recommended this practice to all my mom friends because of how much faith I have in this team in repairing my son's relationship with dental professionals.