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    Derby Calibration

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

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    Sun Valley Stereo

    Sun Valley Stereo

    4.8
    (288 reviews)
    $$

    Sun Valley has a great business model! Now I know why they are booked out so far in the future…read more Competitive pricing. Outstanding installation of my powered subwoofer. They could've cut corners but didn't. John , the installer, deserve a shout out. - he is a pro Excellent example of a small business doing it right.

    The technician created a basic workaround to get my DS18 BTC-Five Bluetooth receiver working via…read moreaux, but the setup was incomplete and poorly wired. After the install: I lost power to my 12V lighter socket, so I couldn't charge my phone. He mostly likely tapped into the same circuit as the lighter socket, causing power loss (Yeah. He didn't warn me about that before the install!) The audio was also making intermittent Bluetooth pairing failures. I would be driving and then music would stop and start again. Bluetooth phone calls stopped working--only music streamed. The install skipped key components I provided, including the fuse tap, LOC, and amp integration What I learned--and what others should know: The 3.5mm aux jack on the BTC-Five is audio-only and doesn't support calls To restore full functionality, the fuse tap must be moved to a different ACC slot so the lighter circuit isn't interrupted. For Bluetooth calls, you need to use the BTC-Five's RCA outputs and route them through a head unit or amp that supports hands-free calling. If I had known all this upfront, I probably would've skipped the install entirely and just kept using my regular USB-C to 3.5mm Audio Aux Cable Adapter. It was simpler, reliable, and didn't disable anything in my car. No wonder the guy had a weird vibe! I would have given them 5 stars if they had wired correctly, but the job was rushed and sloppy. He didn't create a solution. He created a problem! Now I'm going to have to get my brother to help me fix this. He said the tech most likely installed the tap with only one fuse (for the BTC-Five). Or inserted it backwards, cutting off power to the original circuit. Or used a single-slot tap, which reroutes power entirely to the new device. This experience taught me how to reclaim my install and turn shortcuts into teachable upgrades. If you're integrating amps or planning full audio control, skip the aux hack and wire it properly. I wasn't impressed with this install. What a total waste of money!!!!!!

    Xclusive Sounds

    Xclusive Sounds

    4.6
    (14 reviews)

    0/5 Stars - Dangerous Installation and Unprofessional Business Practices…read more I hired Manuel to install a subwoofer & amplifier in my new car & received dangerously substandard work that required expert intervention to identify & correct. The technician who assessed the damage found numerous serious problems: - Power wire installed through a cut metal hole in the firewall WITHOUT a grommet, creating a safety hazard allowing engine fumes & moisture into the cabin - Improper amplifier setup using a single line output converter instead of the required three for a 5-channel amp - Resulting audio issues including noise, feedback, and loss of fade/balance functionality - System was impossible to tune properly due to incorrect wiring - Sound dampening that I paid for, was never installed in any doors - Exposed power wires under the hood (not loomed or secured) creating a significant fire hazard - Bass knob improperly installed with exposed wiring routed through the steering column When confronted with these issues, Manuel repeatedly promised to reimburse labor costs but never followed through. Communication became increasingly difficult, and he eventually changed his business name and location. I was forced to file a complaint with the Better Business Bureau which received no response from Manuel. I also prepaid for speaker installation before he relocated to Arizona, but never received the service or the speakers themselves, with the excuse that he didn't have "the right hardware." I still have yet to receive the refunds that he has promised, I've waited for months. I strongly advise against using this business for any car audio needs, as both the workmanship & business ethics are severely lacking. Though I am out far more money than I'd like to admit due to this unfortunate situation - I hope this review helps someone else make a different purchasing decision. PLEASE proceed with caution. **EDIT** Photos/screenshots of my experience have been added to the business page.

    Well I just had my mother 's radio installed on her 2010 Tahoe by Manny Parada…read more It was great experience for her. Definitely enjoyed her new touch screen radio and Manny notice the camera that came with radio was too big. Manny offered a newer camera and was willing to install it the next day which is going on as we speak. I have to say for whoever gave him a one star for $400, I totally disagree with him. Manny was done in less than an hour And assisted my mom on how to work the radio as well as connect her phone Bluetooth. I wasn't there to witness all this but I was able to call her and talk to Manny while he was helping her. Very good experience highly recommend. Only $400

    Custom Car Concepts

    Custom Car Concepts

    4.7
    (110 reviews)

    I had a new stereo installed in my car by someone I knew. The unit was designed specifically for my…read morevehicle and included Bluetooth, GPS, and a backup camera. Unfortunately, after the installation, I discovered that most of it wasn't working correctly. The backup camera wasn't connected at all, and when I reached out for help, the installer stopped responding. At that point, I was out the money I had paid--including a tip--and had to find someone else to fix it before moving across the country. One of the main reasons I purchased this system was for safety during my cross-country drive. Since the Bluetooth phone connection wasn't working, I was forced to hold my phone against my chest under my seatbelt while driving--not safe and certainly not legal. To make matters worse, several installers refused to even look at my Android-based unit. They told me those systems are usually installed incorrectly and rarely work properly. Thankfully, they were wrong. I took my car to Custom Car Concepts, and from the moment I arrived, the experience was completely different. Mike got me in right away, properly installed the backup camera, and made sure everything else was working exactly as it should. Did I have to pay to have it fixed? Of course. But the price was more than reasonable, and the work was completed quickly and professionally. To say I was impressed--and relieved--would be an understatement. This is absolutely the place to go if you need car audio or electronics work done correctly. I can't thank Mike and the team enough for helping me out when I really needed it.

    Custom Car Concepts installed dash cam for me and the installation was done so professionally,…read moreeveryone thinks it was factory installed! These guys are the Best in my opinion. Don't hesitate to call them. They are reasonably priced, very friendly, and work with their clients to be sure everything is perfect.

    Derby Calibration - autosecurity - Updated June 2026

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