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    Today we had some diagnostics done to our AC &Tim was very helpful & knowledgeable. Thanks Tim!

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    Ask the Community - Derek Sawyers

    DeHart Plumbing, Heating & Air

    DeHart Plumbing, Heating & Air

    3.2
    (127 reviews)

    My aged AC system went out on a Thursday night and I was lying awake in the heat at 3 am and went…read moreonline and found DeHart. I scheduled an appointment, and Carlos R. was there at 8 am Friday morning to check my AC. HVAC systems are complicated but they are also a big investment, and so I wanted to understand everything and Carlos R. patiently explained everything and answered all of my questions in a straightforward and honest manner (I had a small amount of AC knowledge and also looked up some things after the visit). It didn't make sense to repair it as so much of my system was obsolete, and so I ended up deciding to proceed with a new system. DeHart dropped off a portable AC for my bedroom so that I wasn't miserable during the heatwave over the weekend, and the DeHart crew came early on Monday am and installed everything while I was at work--they were careful with my house and I came home to a clean and air-conditioned house. Carlos R. came back a couple days later to close the loop and answered my questions on how to use the system, the warranty, the maintenance, the permit process, and the rebate. The whole process has been seamless, and the fact that Carlos and DeHart are clearly so detail-oriented gives me a lot of confidence in their long-term quality of service.

    We can not say enough good things about DeHart! We needed an entire new system and they were there…read morethe next day to install. Carlos, Chris, Dylan and team were absolutely amazing. They were on time, told us every step of the way what they were going to do and cleaned up after themselves better than my children!

    Honey's Air & Solar

    Honey's Air & Solar

    3.6
    (277 reviews)

    If I could give Johnny more than five stars, I would. Before he arrived, we had three different…read moretechnicians from other businesses look at our system, and none of them could figure out the problem. Johnny was a complete game-changer. He was incredibly helpful, deeply knowledgeable, and took the time to explain everything to us from beginning to end. Instead of just throwing a temporary fix at the issue, he dug deep and was the only one who actually found the root cause. If you want the job done right the first time, ask for Johnny!

    I called last week because we had a mini-split installed (DIY) and needed a technician to come out,…read moretest the lines, check the electrical and turn on the unit to test it. When I called, I was treated very nicely on the phone and was able to schedule an appointment within 48 hours. Diagostic appointments are $89 during the week and $149 on Saturday. Our technician, Wes, was very professional, on time and easy to talk to. He came out and checked the unit (we needed a different fuse) and turned the unit on and got it running. I was very happy with the service from the ladies in the office to Wes our technician. Just a heads up, they have a monthly maintenance plan ($12.95 a month) that they will try and sell you. It includes an annual check of your A/C unit and of your heater. Any additional work or service calls are then 20% off. Just an FYI, if it is a good deal for you, then I would suggest getting it, if not, they will still service you. Thank you Honey's for making our experience a Sweet One!

    Roto-Rooter Plumbing & Water Cleanup

    Roto-Rooter Plumbing & Water Cleanup

    3.1
    (109 reviews)

    I originally called Roto-Rooter for a clogged sewer line. The initial technician was fast and…read moreeffective at clearing the clog, but the follow-up was concerning. After a camera inspection, the tech and his supervisor claimed my entire line was 1970s-vintage Orangeburg pipe and quoted me five figures for a full replacement. Following a second opinion from the City of Modesto, I discovered the pipe was actually ABS from start to finish--no replacement needed. I was understandably upset and reached out to management. The Branch Manager, Devin, called me back. He was professional, genuinely surprised by the discrepancy, and took full accountability to make things right financially. Devin is the only reason this is a 4-star review instead of a 1-star scathing one. If you have issues, ask for management--DEVIN IS A CLASS ACT!

    Very disappointed. My husband and I wasted our entire Saturday. Our plumbing issue was supposed to…read morebe addressed this morning after we verbally accepted the quote and service with a technician the prior day. We were told a technician would be arriving to fix our plumbing issues between 8 to 10:30 am this morning. Guess what? No one showed up and there was no updates--unprofessional. I still gave them a chance by calling them to ask if they were still coming and waiting. At about 2 pm today a technician did arrive and then he said he'd have to go buy supplies--which is weird because why wasn't there shared notes between technicians regarding what was needed for the job--highly inefficient. So the technician left to the store after never actually working on our issue and never came back. We then got a call saying that they'd need to reschedule to Monday or Tuesday because the technician wasn't prepared. This doesn't work for us and we already communicated to the previous technician that Monday/Tuesday didn't work for us because we work full time. And regardless at this point, this business has proved itself to be inefficient and unreliable. I called the business to communicate again that Monday/Tuesday didn't work. I was told that I'd get called by a supervisor and they'd try to get someone out today. That was hours ago and there has been no communication since. Seems like the supervisors must not have a stand up character. The least they could do is call and apologize for the inconvenience. So in summary, Roto-Rooter is unprofessional and unreliable. Don't waste your time.

    Derek Sawyers - hvac - Updated August 2026

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