We had a an appointment scheduled to bring our cats in for an appointment only to get there and say that no doctor was available that day. Very frustrating to take a day off of work and go through the hassle of getting the cats there only to be told they can't be seen. Things like this do happen, so we rescheduled for one week later, only to have the exact same thing happen!! We did at least get a call this time to tell us that no doctor would once again be coming in, but with less than 24hrs of notice. It is beyond frustrating to schedule two different days off of work to make a trip to the vet only to be told that sorry we don't have anyone that can help you. Needless to say we will be going to a different vet, that can hopefully keep up their end of the bargain. The lady working the front desk when we went in for the first failed appointment was at least nice, but beyond that this has been an awful experience. read more

Went corporate, not answering phone or email, not responding to online pharmacy requests for authorization for a standing medication. I'm starting to think they are permanently closed. read more

The vets there are great the service is great. BUT Cost is outrageous $ 100.00 office vist our 16 pound dog teeth cleaning was over $ 1000.00 with NO extractions we need to find a new vet because of their cost read more

Booked my appointment and went into the vet with my cat. Only to be told there is no doctor that day. Why bother allowing me to make an appointment? Why not call and tell me there is no doctor? I won't be wasting my time coming back. My animals can get better care elsewhere. read more

This veterinary office is great. Patient, affordable and really helpful. I will be staying with them with my pets.

This is a gratitude and a strong recommendation. The kind folks here cared for our kitty She-Ra (and for us) for as long as we had her. Twelve years ago, as a severely underweight 2-year-old, she ran away from a meth house that was breeding her to sell her kittens (crazy story), finding us several miles away at the Yardarm after crossing Kent-Des Moines Road. (The burgers they grilled there obviously smelled really good!) She moved in with us and we took her to Dr. Onorati after we'd been to another vet that we didn't get a great vibe from. As we left with her that first time, Dr. Onorati thanked us for taking such good care of her. The kindnesses continued over time as we brought her back many times for regular care and emergencies - when she pulled a thigh muscle chasing a cat out of her yard like the bad-ass she was, when she cut herself on the sharp barbs of a fence she hopped over, when she got folded into the automated machinery as we lowered a garage door we didn't realize she was lying on top of, and more. She was 8 pounds of sass and awesomeness. Last month she developed a massive infection that did not respond to intensive treatment, and we ultimately made the decision to help her say good-bye. The doctors, the assistants, the technicians, and the front desk folks were all just incredibly kind to her and to us as we navigated the past month and the end. We are so grateful to each of them. As I spent lots of time there, I had the opportunity to witness the attention and care all the animals (and their people) coming in and out received. When our next kitty finds us, we'll be back again. Sending healing love from our too-quiet home to all of you and your sweet furry ones out there. read more

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Since they have changed hands they are awful, I lost my dog last week because of this. They don't give good instructions or care. I found a new vet and will never go back and will tell anyone who looks for care to not go there. They have tarnished what Dr Conger and Onorati built in a very short time. On top of that the staff is rude. Seriously thought about picketing with "dog killer" signs I'm so upset at the horrible care I received. read more

Great place. If you need to leave your cat(s) somewhere while you go on vacation, this is the place to leave them. Cats are placed in nice areas where they can look out the windows and watch birds 24/7, and other activities outside and never get bored. read more

A year later and I'm still happy choosing this vet for my pups knees. I brought her last year and she had to have her right knee surgery this year she had to have her left knee done and they went in to make a couple adjustments for the right knee. As stated, they guarantee their work so they had to fix her right knee (no charge to fix it) so it essentially turned into a double knee surgery which was not planned. But they've done a phenomenal job when it comes to surgeries and communication and what to expect and all of that. I will say it was much better knowing that my dog was going to be staying there for a couple of days prior to the surgery because then mentally I was able to prepare that she was going to be there. My dog is terrified of vets and when she went in there for her post op appointment she got extremely excited to see one of the girls and I did not get her name (she's the one with the tattoo that says breathe on her chest.) all of their staff is wonderful but the fact that my dog got excited to see somebody in that setting just showed me the love and care that this clinic gives to all of their animals. There is one thing that I would like to address and maybe give a heads up to other people who generally aren't going to use these guys as their normal day-to-day vet. (I would if I didn't live in Tacoma) When I went in they said that she was "due for shots" and then asked if I wanted them to just give them to her and I said yes thinking that they looked at her actual medical records from my normal vet. That was not the case and she ended up getting a couple of shots that she was not due for or that I had opted out for w my vet. But over all, we are one happy family down here and once she is healed and I see her running free as the wind w her sister it will all be worth every minute and ever penny. THANK YOU ALL WHO SHOWED THEIR KINDNESS AND LOVE TO OLI!!! read more

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I took my hedgehog here for a check up, and Dr. Mann saw Moose. Even though it was very busy, and it took 20min past my appt time, my main priority is making sure the vet took the time to answer my questions and not rush. Dr. Mann was really amazing with us and we're definitely bringing the rest of our crew here! read more

Des Moines Veterinary Hospital - Moose! - Veterinarians Near Me - Des Moines, Washington

We used to absolutely love this vet clinic, but unfortunately it was sold at the end of 2023. All of the warmth is gone. The front desk people are friendly, but the new vet is cold and awkward. I sure miss Dr Conger and Dr Ornati. read more

It's sad to see how bad this place got after Dr. Onorati retired and others doctors left. I'm sadden to see that most of the old staff left while the remaining familiar long term staff that care for my boarding animals and their vet care, look overwhelmed and overworked. The company is charging higher and higher, being quoted almost over $1300 for a dental is ridiculous! Pushing for $350 dental xrays and blood work as well with heart worm test sounds like they are trying to make up all the money they are losing! It's sad to see how fast the clinic went downhill. I'll be taking my animals else where. It looks like I can't post my review on their Google page too. read more

My husband and I have brought our cats here since 2015. They have always taken great care of our kitties and are gentle with their procedures. The doctors are great at explaining after-care instructions as well. During the pandemic, the lobby was closed, but the lobby is now open in 2023. They had to reduce their hours due to lack of staffing: they are now open Monday through Friday but not weekends. They are not an emergency vet, but their phone line menu has a referral message with phone numbers for emergency/after hours vets in the area. read more

I have been coming here for ten years, very knowledgeable staff who always help my dog and I feel at home.

Have been taking my dog here for 4 years now The staff is very kind to me and my dog no complaints, price is very good compared to other vets. very lovely place :) read more

Have been going to DMVH for 24 years. That's been with 3 golden retrievers and 2 cats. Never have thought about leaving, but when we took our female GR in for her boosters, and she was shaking so hard that they could not even take her to a room or in the back. We noticed when we walked in the whole atmosphere had changed and with our little girl so upset we decided we were going to be leaving and looking for a new vet. Very sad, but since Blue Pearl purchased DMVH is has drastically changed and not for the good!! read more

My vet bill has doubled inside of 2 years. Very disappointed, feels like price gouging

Avoid this place. All the vets (Liz and Onorati) retired. I had an appointment last week; we showed up and they REFUSED to treat my cat - turned us away! (It's a lot of work getting him into kennel as is plus, he was in pain). They didn't care. They said he had to be sedated in order to treat an ear infection. We have dealt with his ear infections for years. Just needed antibiotics and ear meds. They apparently want to hold him all day, charge extra to keep and sedate him. All she had to do was an exam while we held the cat, and she refused. Last time he was sedated they had trouble waking him up. Had she reviewed his records she would have known. And asked us the last time he was in the office. Didn't review his records, he is there nearly every year, has been going there for 15 years, we've spent a small fortune there and this rude vet told me she doesn't care if I write a bad review - told us to leave. Worst service I have ever received, or lack of service. This place is terrible and charges a fortune. DO NOT RECOMMEND. Found a vet the same day willing to do an ear exam and provide all the meds needed to resolve for HALF the price I have been paying at this place. read more

Dr. Mann took good care of my Senior dog. He had dental done many teeth pulled. I was suprised how reasonable priced. I'm very happy I found a new place for my dog. read more

I went to DES MOINES's vet for30 years The vet that I went to there was Dr. Jim he is a excellent veterinarian I called to get appointment for my Congo African grey parrot they told me he was out of town until March. That was a January with no buddy to refer me too. Then I called again and they said that he had retired in December. I felt very hurt at the fact. that I have such respect for him and nobody even told me he was retiring they insist they said they left an email. I have several clients and said they never got an email and they go to him also I don't think that's a way for a new business to start out with their patience by not contacting them with the letter, not a email and letting them know that somebody you love and respected and that you pets trusted and you trusted their animals to was gone. No explanation of anything unfortunately I will not be returning to Des Moines back for any pet care Alalie Monaghan read more

Love this practice. We brought our guinea pig in to see Dr Conger and was given very informative information on her treatment and care. She had to have her eye removed due to abscess and Dr Conger went above and beyond in her recovery and after care. Can't say enough kind words about the clinic and staff. read more

Des Moines Veterinary Hospital - Veterinarians Near Me - Des Moines, Washington

I took my dog here to get her spayed, & never returned again after they almost killed her! I had to leave her over the weekend & several extra days, IN CASE SHE NEEDED AN EMERGENCY BLOOD TRANSFUSION. Not a very competent job, to say the least, & then they stuck me w/ an astronomical bill to boot! The front desk gal is rude, inconsiderate, & lacks compassion & understanding. Have not brought my dog back & will never come here again. read more

DO NOT TAKE YOUR REPTILE HERE! This business ran useless tests, prescribes the wrong antibiotic, and in the end told me they had healed my bearded dragon's infection and we were good to go. I didn't realize how serious the infection was until I took her elsewhere. It was not at all healed, in fact, it was systematic. I had spent ridiculous amounts of money at the Des Moines, and all for them to tell my pet was good to go. If I hadn't noticed the infection was still just as present as it had been when I brought her in.. turns out she had necrosis of the jaw and they didn't even tell me.. I wish I had never brought her here, because she was sick and only became sicker during the time I was seeing Dr. Conger:( read more

Just had my 2-6 1/2 month old labs fixed. Love the vet. Great vet tech's. Girls are doing great. I would recommend this vet to anyone looking for people you can trust with your children. Thank you read more

Des Moines Veterinary Hospital - Veterinarians Near Me - Des Moines, Washington

I had to bring my 14 year old baby here yesterday. My pup was a worn out soldier, with a horrible skin condition. She limped in, clearly uncomfortable and in pain. The vet gave me options, but those options just weren't in the wallet for me. Trust me, I would have given anything to fix my baby. The ultimate decision had been made, and I have never been a witness to putting an animal to sleep. I was able to lay on the floor with my Roxy girl, and hold her until her last breath. I cried like a baby, and knew it was the best for her at that very moment. The staff and vet were in the room with me, and showed total compassion. Of course I awoke today with the empty heart, and feelings of guilt. But, I sincerely appreciate the compassion shown for my baby. Our other dog has been here a few times for checkups, and they always do such a good job. read more

I rushed my pup JJ to DMVH from grandview dog park when he was experiencing a sudden and severe breathing problem. He couldn't breathe and had collapsed in the park. The team took him in and got work. Saved his life! After some shots and O2 therapy he was able to go home in about 3-4 hours. Very thankful to this hospital for saving JJs life. read more

Can't say enough good things about this office!! They are amazing!! Our dogs love them, and they seem to really love our dogs!! They are reasonably priced, very knowledgeable about breeds (and the quirks that go with some of them!!), and just all around nice people. I'm so happy that we finally found a vet that we just love!! If you're looking for a new doctor for your fur babies, this should be the first place you go!! read more

Des Moines Veterinary Hospital - Home from her spay!! - Veterinarians Near Me - Des Moines, Washington

The worst vet in Des Moines please avoid at all cost my dog got spaded in April and has been sick ever since Ruth is a hag that needs costumer service training she always has a attitude when she had to do her job we have been over charged and for some strange reason they keep giving her these injections she clearly didn't need I know Steroid shots every month is not healing my dog horrible company with horrible employees if you can't spade a dog right then you shouldn't be in business zzzzzzzzeeeeeeeeerrrrrrrrooooooo stars read more

Update. Dr Onerati is still great vet BUT after 10 years of loyalty to him I have finally had enough of the rude and uncaring front office staff. It has always been like running a gauntlet getting passed them to see the doctor. It has gotten much worse. I no longer see the value in it and so after 10 years I'm looking for another Vet. We see Dr Onerati, he and his staff are superb. We have been coming to him for . 7 dogs one confused cat. read more

Dr. Conger has been beyond amazing with my herd of pit bulls, and our bearded dragon. We found out about her through a rescue we fostered for, and all of our foster dogs have been seen by Dr. Conger. The prices are completely reasonable, my annual checkup bill for 2 seniors who get the full ride (blood work, etc.) and a puppy is so much lower than it could be! My 3 dogs have wildly different temperaments and they are amazing with all of them. My puppy spent a few weeks with them recovering from the worst case of kennel cough pneumonia, and they never gave up on him, and he is a beautiful, healthy 2 year old today. He gets nervous, but they are so gentle and sweet with him. My middle dog has had an aural hematoma in each ear, 1 year apart. The first time we took her to an emergency vet, and it cost us $1500, 4 vet visits, and a lot of stress, since they "forgot" to finish the surgery the way they said they would, by sewing her ear flap to the top of her head, so she couldn't re-injure. It got itchy as it healed, and she had to go back to have all the stitches from the original surgery removed, and new one to hold her ear up. Dr. Conger handled the other ear for us, almost exactly one year later. She did a different style of surgery, and it healed perfectly, the first time. That ear is softer and she was much more comfortable as well...and it cost $400, and Dr. Conger removed all of her bumps at the same time, and we only have to pay lab fees on the ones she can't immediately ID as benign. She always answers all of my questions, and if I think of something later, they always have her call. The clinic is crazy busy, and the wait times get a little nuts, but that is because the Dr.s take emergencies as they come in. They let us keep our crew in the car until they are ready, which really helps reduce anxiety & stress, since they don't have to try and behave while exotic pets like ducks & squirrels wait for a vet! (I have seen both...) read more

I can't say enough good things about the vets here sometimes the wait is a little long but overall you know they really care about your pets. read more

Took my rabbit there for her spay, Dr. Onorati did a great job with it. Bunny was happy to be home after being at the vet for 2 days. I feel like the doctor is rushed when I saw him for appointments. I understand he is busy, but I felt like I couldn't ask all of my questions. read more

I can't say enough kind things about Dr Conger, Dr Onorati and staff . Where do I start . Well unfortunately I lost my mom and dad bunny . I was left with 5 orphans. I knew this would be a hard battle . But the staff at Des Moines were with me every step of the way. Sometime I had to call to ask Dr Conger questions 3 times a day . One day when Dr Conger wasn't in Dr Onorati baby sat my baby to make sure he would make it. Because of them I have my Batstache . He is alive and very happy. They also helped my tortoise get better . They truly love my animals and I can't thank them enough . Truly the best ! Thanks for helping my Rabbits and my tortoise ! read more

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This place is great. Staff is friendly, and Dr. Onorati is wonderful with my 2 dogs. Plus they are open late enough I can go home after work to pick up the dogs. When it comes to care, I wouldn't take them anywhere else. However, I'm not a big fan of boarding there. No pick up on Sundays and my dogs are not happy with me for a few days. I've found other kennels that they dogs seem much happier in when we travel. read more

Bad service. I came in with my sick dog, they turned us away did not even ask how they could help. "We are only by appointment clinic and the available shedule is next week." I am new to this area, and my dog got really sick. They are a mile from where I live. And I thoulght it woulld be convenient to come here. read more

Love Dr. Conger! She has been helping our 9 yr old dog get her toe fixed after an incident with another (terrible) vet caused all kinds of issues. She has been extremely supportive and helpful in trying to get the toe healed properly. She is the ONLY vet my dog has ever not been completely afraid of and that says alot. Her staff has always been very helpful. The office is always super busy which I don't mind b/c it just goes to show that everyone likes them and are obviously popular. But they are always willing to get you in last minute for urgent issues. Love them! read more

I have been going to see Dr. Conger for 12 plus years. My fur babies are my life and Dr. Conger has been amazing. My dogs actually enjoy going to the vet. Never have I had a concern with this business. I trust Dr. Conger. read more

I can't imagine taking our animals anywhere else! Dr. Onorati is the most compassionate vet I have ever met. He is WONDERFUL with both animals and humans! We recently had to make the tough decision and have our American Eskimo put down. Dr. Onorati was so patient with my entire family. He took so much time and I never felt rushed or pushed into making a decision. When the time came to euthanize he was so sweet and gentle with our dog and she passed away in such a peaceful way. The front waiting area is not at all fancy, in fact it is pretty small and sometimes smells like animals.... go figure =) With that being said, I would never trade the loving care that we receive for a decked out fancy office! read more

I really don't know how this Hospital still working the don't give me answers and so rude people works there I'll never bring my dog to this hospital it's really bad hospital and expensive for nothing they charge me for tests and the doctor didn't do anything and when I called to the hospital the lady Behavior is really dismissive of employees and doctors I recommend to go to another hospital please don't go there there is many hospital that you can find instead this one read more

I miss Dr. Conger. She was extremely knowledgeable, patient, had excellent bedside manner and would always call me with a verbal update on my pet. I always got the feeling that she cared as much about my fur babies as I did. Once she left the practice (medical issues) I stuck with Dr. Onerati and the new vet for about a year. What I learned is that this has basically become a "turn & burn" type of outfit now; always overbooked, the best you'll get is a drop-off appointment for most everything. It is very difficult to get a face-to-face with Onerati and don't expect a follow-up phone call. A vet receptionist will tell you what is up with your pet, and I'm sorry, that's not what I'm paying for. When my cat had another eye ulcer (which Conger had previously treated with eye drops - staying in contact with the eye specialIst), the other two vets at DMVH said that my cat needed eye surgery and to take him to the eye specialist. $300+ later, the eye clinic gave me eye drops for the eventual sequestrum and said that his ulcer had already healed. The final straw was them hospitalizing my very sick rabbit over one weekend (cost $1000+). I walked away with no conversation from the doctor, no diagnosis, and nothing about treatment or prevention. A month later (unable to spend another $1000) I treated at home and my rabbit died. I've switched vets now and get the face time and caring that my pets and I deserve. Do not take your pets here. This used to be an excellent practice but no more. read more