Love, Love, Love Burien Veterinary Hospital! We have been taking all of our cats here for years…read moreand trust their vets and support staff to provide absolutely the best care for our cats, who over the years have presented with all kinds of health issues like cats do. And the reality is that quality care does cost some money - these people are professionals and it is not a free clinic. Our cats do not generally like trips on the car, but appreciate that Burien Veterinary Hospital has a cat side separate from dogs.

This is an impressive, high quality veterinary service. Our 3 canines have seen several doctors and…read morethey are all extremely knowledgeable and competent. Recently we saw Dr. Whitty for the first time. She is excellent, empathetic to her 4 legged patient and has the bonus of a good sense of humor. There is also a strong support staff.

With compassion and very little waiting, Happy Tails Animal Hospital was able to squeeze us in and…read morehelp us address a sudden medical issue with our sweet little Rex. We're very grateful.

This has been our cat's vet since... well since he was a baby! Our cat does so well with their care…read moreespecially with Dr.Mann, we've tried going to other vets closer to our location but they've denied us by explaining our cat is too anxious (like hello what pet isn't anxious at a vet) and it has never been that case with Happy tails. It's super easy to get scheduled in with them, typically they'll get you to come asap or they can work around your schedule. They were very nice enough in the beginning to have us do installment pay (me and my partner were a little tight on money at the time) and ever since then they've gained our trust fully! 100% will always go to this vet hospital and my cat approves them.

Before we walked in this building, the lady at the front gave us the biggest scowl through the…read morewindow. She refused to talk to us or make eye contact, answering a phone call as soon as we walked in. We were trying to see if we could drop off two stray kittens here, and if not, if we could be pointed in the right direction. Someone else steps in and asks the people behind the desk why they weren't helping, they just shrugged and pointed to the woman making a phone call. This person gave us advice, thankfully, but told us that since we took the kitties in, we've "assumed care of them" and need to pay a fee to surrender them. These aren't our cats, so we didn't do that. They told us to go to Seattle Animal Shelter. This was a frustrating experience since we really would love for these kitties to go to a loving home. We thought a place called BurienCARES would be a lot more helpful, but instead we were met with discrimination. I talked to somebody else who had a similar experience trying to drop off a stray kitten, but was treated with sharpness and judgement. ALSO -- I recommend giving the article about this place on B-Town Blog a read. It's called "Claws come out over Burien CARES as city council debate deepens" written by Mellow Detray.

I'm not sure what to say about this place. Our first impressions of this place was not good due to…read morethe absolutely overwhelming smell of excrement. It was so incredibly bad. I tend to believe that people who animals are wonderful and I'm sure these people are. We adopted a young cat. They said it was a year old. It turned out to be much younger. We took her to the vet 2 days later. She was infested with tapeworms. Soooo.. We love our new cat. I choose to believe that these people are doing the best they can. Maybe they need more help or a marketing person. If they could get a handle on the smell. I'd be game to help. Thank you for all you do. Miz Kilmousky

Dr. Goraya got us all set up to travel with our rescue dog to Canada and give her a dream vacation…read moreat the Banff Hotel! He told us everything to expect to get her through the airport and customs and gave us all the forms we needed. She went from rags to riches and it sure was fun to watch her prance around the hotel! Thanks Dr. G!

This was, without question, the worst experience I've ever had. Dr. Femi Olaitan was unbelievably…read morecondescending, dismissive, and had no empathy at a time when I was in crisis withhmy kitten. His behavior was so unprofessional that it was genuinely shocking. Not only was his attitude shocking but the quality of care was just as poor. After seeking a second opinion from my primary vet the next day, I was told, "I would have never done that," regarding virtually every aspect of Dr. Femi's treatment plan. The leg cast placed on my kitten was completely unnecessary, the X-rays were poorly performed, and the medication dosages were incorrect and inappropriate for his condition. This experience was not only unacceptable--it was traumatizing. I would never trust this place if you are in a time of need with your pet, drive the extra 10-15 minutes if you have it.

Look no further. You will be totally relaxed that your pet is in good hands. We got super lucky to…read morefind this company. This team is absolutely incredible. We were so stressed with our move, but this company owned the responsibility of getting our cat to our new place. We hired them because we had a mom with dementia and a bunch of stress and other issues. They were sensitive to our needs and understood our situation and went above and beyond. Great company!

Dr Christina Crouthers came out for us after a year of hospice with our aging pitbull. We found the…read moreteam through Reddit and they were the most responsive of 5 places we contacted. When she got here we knew we made the right decision. It was pride weekend on top of it and we knew we were in safe space and hands. The space she held for us, the clear explanation, the non-rushed approach. We were as ready as you can be, but you're never ready. Couldn't be more grateful to have had this experience with them by our sides. Thanks GHCP.

Kiwi and I have been going to VCA Five Corners for a year and a half now and I can't recommend them…read moreenough. Everyone there is fantastic and they've taken extra time to get to know us and to make Kiwi and I comfortable on our visits. Kiwi is still fearful of strangers but Laisha has built a great relationship with her. Through time and patience, Laisha was able to get blood for lab work from Kiwi today with no muss and or fuss. It was impressive. Thank you, Laisha, and everyone at VCA.

TLDR; They did not properly teach me how to treat my kitten's ear infection, and when I got upset…read morethat I had to keep returning and spending hundreds of dollars, they didn't apologize. Instead, the manager was rude, disrespectful, and unprofessional and told me (incorrectly) that I shouldn't have received the discounts that they promise through their partnership with Seattle Humane. VCA hospitals are known for being rude and a poor place for treatment, and that was exactly my experience. I adopted a kitten from Seattle Humane, and she had an ear infection. Seattle Humane and VCA Hospitals partner, so that your first examination of an adopted pet is free, and you get $250 toward treating a variety of health issues that they might come with, like an ear infection. During my initial visit, I asked many times for the tech to show me how to apply the ear ointment, but she wouldn't actually show me how much to use (she kept saying "just a squeeze") but she did hold up the tube to show me where to administer it. When I came back 3 weeks later, the kitten still had the ear infection. This time I had a different vet tech who ACTUALLY showed me how to use the ointment and how much to use. I learned that the first person had taught me the WRONG place to add the ointment. She showed me how to massage the ear to make sure the ointment got deep in there, which the initial vet tech taught me incorrectly as well. I also realized I had not been using NEARLY enough in my initial 2 weeks of treatment, since the first vet tech wouldn't show me. I was pretty annoyed at this point, because this poor little kitten had on ongoing ear infection because the first vet tech wouldn't actually show me how to treat it, and what she did tell me was wrong. In addition, now I have to come in for a THIRD appointment and pay ANOTHER $175 for an ear exam and cytology to check if the infection is gone. And I need to pay another $50 for another bottle of ointment. I asked if I could potentially get a discount on that third appointment, since it was their fault for not answering my questions and teaching me how to use the ointment the first time. The manager came out, and, instead of apologizing to me for their neglect, she said she was appalled at how much they had discounted off my initial appointment. I told her I adopted the kitten from Seattle Humane, so the first exam is covered and another $250 toward any health issues. She said, "yeah, but they covered the ear cleaning and they shouldn't have". I said, "I figured they covered it because it was important in helping clear the infection. But even if they hadn't covered that, I am still back here today spending another $175 on the infection. If they didn't cover the cleaning, they would have covered that same amount today anyway, until I hit the $250". She said, "Ugh. Well, I guess we can give you 10% off the exam next time. We've already given you more discounts than we should have". Which is not true at all! I got ONLY the discounts I was promised! If they are going to get this annoyed about giving people their promised discounts, maybe they shouldn't partner with Seattle Humane and offer these discounts in the first place! So I got no apology from the manager, and instead she found something else to be rude to me about that was completely unjustified. I would steer clear of these disrespectful people with unqualified vet techs. I went to a different vet for my third follow up appointment, and they were shocked that VCA didn't send me home with ear cleaning solution and teach me to clean her ears, since that is important for helping clear up infections.

My 16-year-old dog had a stroke and was suffering. This was not my regular vet, but my regular vet…read morecouldn't find a place in their schedule to put my friend out of her misery! Renton Vet Hospital could, very last minute, and did! THANK YOU SO MUCH! You made what was a devastating experience so much less traumatic! They were kind and compassionate, were clear in how they might help us and gave us the time we needed to say goodbye. We will never forget that.

I contacted Renton Veterinary Hospital over the Thanksgiving Break, also during the time they were…read moreclosed for an emergency. I needed documents for my pet insurance claim and I requested a rush. Renton Veterinary Hospital--on non-work days, provided me with exactly what I needed. We've been clients since we first got our dog and we will stay that way. Thank you for your obvious love of animals and your integrity and kindness.

I like Reber Ranch Veterinarian Clinic. They treat our pups so well. I didn't like that we had to…read morecome in for an unplanned visit, due to my pup not being well. He's all better now, but I just wanted to say I appreciate that they were able to work him in on their busy schedules. The vet tech was so sweet to my boy and the doctor was gentle. They all handles him with care even though he was really scared to be there. But oh boy, that bill was a little much for what we went in and got done. I didn't like that it was over $200 for an office visit and lab work?

I've been here twice to get my Jack Russell's anal gland suppression for $27. Which is a great…read moreprice compared to VCA. The first time I was there, the receptionist checked me in, i waited a while, so I decided to walk to the store front area. I came back to the receptionist and asked it's taking a while to be seen in which she said we looked for you but you were gone. No page, no attempt to look for me 50 feet away. I thought it was strange and a little rude of her behavior. The second time, the receptionist was very attentive and friendly. She answered all my questions. The Dr was also super friendly and nice. Overall, it was hit or miss depending on what day you show up and who you get.