I purchased an awesome 2007 Toyota Highlander from Des Plaines Auto Works and dig my grave took…read morecare of me so well that I want to recommend him for anyone looking for a used vehicle for a fair price I got a one owner 2007 Toyota Highlander no accidents all the service records from Schaumburg Toyota this thing drives like a charm for $5,000, if you need a great car at a low price go see Big Mike Gray

Big Mike is the man! I have bought 2 cars from him. Both cars (Toyota & Lexus) are highly reliable,…read moreonly required routine maintenance and by far the lowest price on the market.

I came in to help a friend finance a vehicle for the first time and Manny helped work us trough the…read moreprocess and get off the lot with a new car! Manny was incredibly helpful figuring out insurance and financing, and was very patient with us considering how complicated all of that turned out to be. Thank you, Manny!

What started off as a great experience ended up the being the WORST experience and has actually…read moredriven me to write a Yelp review.. a first for me. After being offered a great price on a Honda CRV (by the Pre-Owned Manager Johnny Dakic) that we were sold on and intended to purchase, the car (after sitting on the lot for 2+ weeks ) IRONICALLY was sold the day we showed up to finally complete the paperwork. Granted, we had not put a down payment or a deposit down, so to be fair we had not officially "saved" it and 2 weeks had passed since we were last at the dealership. However, I had personally spoke to Basil Mirou, Sales Manager quite a few times in those 2 weeks asking about the car (that was still on the lot) and the logistics surrounding our situation in those 2 weeks. I left several messages for Johnny as well letting them know we are coming to buy the car and to call me back.. no call back to date) Even AFTER they "sold" the car, he claimed more would arrive and tried to sell us a different color, claiming now it was more $$ because it was "premier" color and highly sought after. If I didn't call back to ask if any new cars came in, I would have never received a call back. I even flat out asked Basil on his PERSONAL cell phone if he even wants my business! Because I can easily go elsewhere! TO DATE.. Basil was to call me back with new inventory he was checking on (a week ago) and have yet to receive a call back! Do NOT entertain this dealership at all! Not worth the time or frustration... Instead went to Valley Honda in Aurora and had the best experience!

I just had the privilege of buying my fourth car from Dimitar at Continental Imports. I sought him…read moreout for my car purchase needs due to prior positive experiences in buying cars from him. I was not disappointed in this purchase. They a good selection of very clean used cars, which they very carefully select for purchase and then recondition as needed. I bought a 2016 Honda Pilot which I took to my mechanic. My highly trusted mechanic found 3 very minor issues which Continental took care of before I left. I reviewed the pricing against many other vehicles of the same type, and was satisfied that I got a good deal on the vehicle I wanted. If I need or want another car, I will definitely talk to Dimitar again about the inventory at Continental.

I've stopped by here twice to look at two pre-owned Mercedes-Benzes. Although neither met my needs,…read morethe salesman, Kurt Traub, is very kind and patient. They seem like a clean dealer with a good reputation--unusual for pre-owned retailers. Note: The Mercedes-Benz GL350 BlueTEC I looked at once first did have some codes that showed up in my scanner. They were related to the NOx sensors. I was surprised that they would not have addressed that since it was a warranty repair. Be careful with Mercedes BlueTECs. I have a horror story.

It's still a great place to get car maintenance. The only problem I have is the upselling - the…read morecustomer reps on my last visit and the visit prior to that tried to sway me into getting "routine" work that was not needed. Those recommendations were made before the car was even looked at. Lo and behold, no recommendations were made to do any of that work once the inspection report was printed out at the end of my appointment. A polite customer service rep to be sure, but was a bit on the pushy side. I already was fine paying for 300 dollars worth of work. Richard, who has since retired, never, ever pushed for unneeded maintenance. I do still trust this place, they get the job done at a reasonable price.

During my visit, no one approached me while I was looking at cars, and I had to seek out a…read moresalesperson myself. In my opinion, the staff did not seem very interested in helping me, and I left feeling like my business was not a priority.

The best auto purchase I've ever had!! Tim made sure that I didn't have any issues with the…read morevehicle. Any issues I did have were resolved! Thanks again

Purchased a very nice 03 Mustang for my son. Drew was easy to communicate with and had all the…read morepaperwork ready. They made the buying experience really pleasant.

The general manager Dave failed to provide the quote that he said that he was working on and…read moredoesn't offer the courtesy of responding to my inquiries. I visited the showroom and test drove a vehicle. Initially, I was provided a quote for the vehicle I was interested in. I was contacted by the general manager, and upon our conversation, he said that he would follow up with a competitive quote.

Would avoid the entire Napleton auto group (Hyundai, Lincoln, Honda and all others. Once they sell…read moreyou a vehicle, as the saying goes, that's where the service ends, well in Napleton's case, service is non-existent. The staff could care less and there is no follow-up anywhere, dealer, or with the Napketon family ownership. True they are the 19th largest in the U.S., but should be the last in customer satisfaction. Simple awful.

i came in for a tire rotation and a quote on my brakes because i suspected my rotors were warped,…read morethey gave me a quote explaining what was happening and why they needed to fix stuff. i got the tire rotation and the next day took it in for the brakes, they did a fantastic job i didn't realize how bad my brakes were until they were fixed. being a woman i was scared they might try and take advantage and try and upcharge me but it was nothing but amazing service.

Accurate Auto is one of about 50 locations in the Chicagoland area that are part of the Greatwater…read more360 Auto Care network of auto shops. Matt Kepes is the knowledgeable and affable manager of this shop. David Young is a knowledgeable and friendly ASE Certified Technician here also and upon chatting, I could tell he really has a passion for cars. As a helpful Dad's errand, I brought my son's car in here for a brake job while he was out of town on a trip. This particular shop is also part of Costco's network of auto service providers (besides selling and installing tires which Costco does at its own Tire Centers) and that is what directed me here. That and knowing they would be more economical than having a dealer do the brake work. They do good and reliable and guaranteed work and while they are not "cheap", but rather reasonable, you do get a 15% discount based on being a Costco member. You need an authorization number from Costco via their website to get that discount. They do a lot of the usual auto shop services but most of their Costco referral business is admittedly for wheel alignments (which I also had done) which Costco Tire Centers don't do, but often recommends after their tire work. I really liked the professionalism and friendliness I experienced here. Nice written reports with photos are also provided on all of the work btw. Big thumbs up and thank you Matt and Dave! ps - There is a 3% credit card fee and the auto repair bills are not insignificant. There is no fee for a debit card, so bring and use that if it makes a big enough difference for you.