Darren was a wonderful salesman! The service that was provided was Phenomenal and the reason I came…read moreback to that location. If you are shopping around, please ask for Darren! To receive impeccable service. I'll be referring customers your way. Thank you Darren and Kevin in finance. 5 stars!

The need to go through a 3rd party AI system to schedule a service call is HORRIBLE. On your cell…read morephone they tell your to schedule an appointment below, then you get to the bottom and they tell you to make an appointment above. No obvious place to make an appointment, but they certainly have enough sales pitches to try and get you to buy more services. Finally got to a point where they text you a link to make an appointment and it brings you back to the loop of "Link below, Link Above". I got tired of looking and going in circles. Gone someplace else. Answer a call, or put a simple calendar on your website to schedule an appointment. Get rid of AI LOOP

I purchased an awesome 2007 Toyota Highlander from Des Plaines Auto Works and dig my grave took…read morecare of me so well that I want to recommend him for anyone looking for a used vehicle for a fair price I got a one owner 2007 Toyota Highlander no accidents all the service records from Schaumburg Toyota this thing drives like a charm for $5,000, if you need a great car at a low price go see Big Mike Gray

Big Mike is the man! I have bought 2 cars from him. Both cars (Toyota & Lexus) are highly reliable,…read moreonly required routine maintenance and by far the lowest price on the market.

Worst service imaginable…read more Laughably bad. Management promised me a car detail because of my moronic salesperson being so bad at their job. They scheduled the service and said sorry we will fix it. I showed up today for the service and they argued with me and said that they don't do details!!! They said the appointment didn't exist and gaslit the shit out of me. After yelling at them for 10 minutes they suddenly agreed to detail it for me after all. A JOKE of a company

AutoNation Honda O'Hare is a highly disappointing dealership. Having purchased new vehicles from…read moresix different Honda dealerships in the greater Chicago area, this is the only one that has caused enough of a headache to compel me to write a negative review. Severe Registration Issues: To obtain my permanent plates, I was eventually forced to file a report with the Illinois Secretary of State Police. This drastic step was only taken after three separate temporary plates were issued. I visited both the Lake Zurich and Waukegan SOS offices, and both locations independently advised me that I should request the dealership to fix their errors. Despite numerous calls that went unanswered and two in-person visits where I was treated with total disrespect, the issue remained unresolved. After the third temporary plate expired, I had to involve law enforcement. Broken Promises on Service: At the time of purchase, I was promised that my first two services would be complimentary. However, after driving 45 minutes for my second service, the staff refused to honor the agreement. I felt insulted and cheated, as if the staff looked down on me for expecting them to uphold their salesperson's original promise. I chose not to proceed with the service in this dealership, despite the experience wasted half a day and 1.5 hours of round-trip driving. Final Verdict: Between the administrative incompetence regarding registration and the lack of integrity in this dealership, I strongly recommend looking at any other Honda dealership in the Chicagoland area instead of this one.

I have shopped here before and recommended this dealership to people I know in the past, because…read moreyou get quality service and all your questions are answered without any rush. There just aren't that many small businesses around anymore that will give you a personal touch. Try it out.

I just had the privilege of buying my fourth car from Dimitar at Continental Imports. I sought him…read moreout for my car purchase needs due to prior positive experiences in buying cars from him. I was not disappointed in this purchase. They a good selection of very clean used cars, which they very carefully select for purchase and then recondition as needed. I bought a 2016 Honda Pilot which I took to my mechanic. My highly trusted mechanic found 3 very minor issues which Continental took care of before I left. I reviewed the pricing against many other vehicles of the same type, and was satisfied that I got a good deal on the vehicle I wanted. If I need or want another car, I will definitely talk to Dimitar again about the inventory at Continental.

Michael Sinacola took care of our family with such a high level of care, respect, and attention to…read moredetail, that I cannot help but post an amazing review! We were greeted warmly, he was respectful of our time, and most importantly, he LISTENED to what our family needed. At no point did I feel pressured to buy anything, and he went above and beyond to meet our needs. He waled us through every step with great attention to detail and answered our questions confidently and quickly. He is very responsive and attentive to his customers!

I am filing this review because of repeated negative experiences with this business. The customer…read moreservice has been consistently poor, and the situation was made worse by the manager's unprofessional attitude. During a service visit, I noticed that $5 was missing from my vehicle. At first, I thought it might have been a mistake or that I had misplaced it. However, during a later visit, I intentionally left money in the vehicle to test whether it would happen again. After the service was completed, the money was missing once more. In addition to the missing money, the staff repeatedly unplugged my dash camera during service appointments. This occurred multiple times, making it impossible to review what happened while my vehicle was in their possession. I find this highly concerning and unacceptable. When I attempted to address my concerns, I received poor customer service and no satisfactory resolution. The manager was especially unhelpful and dismissive, which only added to my frustration. I believe customers should be able to trust a business with their vehicles and personal property. Based on my experiences, I no longer have confidence in this company. I am requesting that this matter be investigated and that the business provide an explanation for the repeated issues involving missing money and the treatment I received from both staff and management.

The best auto purchase I've ever had!! Tim made sure that I didn't have any issues with the…read morevehicle. Any issues I did have were resolved! Thanks again

Purchased a very nice 03 Mustang for my son. Drew was easy to communicate with and had all the…read morepaperwork ready. They made the buying experience really pleasant.

The general manager Dave failed to provide the quote that he said that he was working on and…read moredoesn't offer the courtesy of responding to my inquiries. I visited the showroom and test drove a vehicle. Initially, I was provided a quote for the vehicle I was interested in. I was contacted by the general manager, and upon our conversation, he said that he would follow up with a competitive quote.

Would avoid the entire Napleton auto group (Hyundai, Lincoln, Honda and all others. Once they sell…read moreyou a vehicle, as the saying goes, that's where the service ends, well in Napleton's case, service is non-existent. The staff could care less and there is no follow-up anywhere, dealer, or with the Napketon family ownership. True they are the 19th largest in the U.S., but should be the last in customer satisfaction. Simple awful.

Professional courteous service…read more Matt explains things so that you have a complete understanding of what is be done. Would highly recommend.

Accurate Auto is one of about 50 locations in the Chicagoland area that are part of the Greatwater…read more360 Auto Care network of auto shops. Matt Kepes is the knowledgeable and affable manager of this shop. David Young is a knowledgeable and friendly ASE Certified Technician here also and upon chatting, I could tell he really has a passion for cars. As a helpful Dad's errand, I brought my son's car in here for a brake job while he was out of town on a trip. This particular shop is also part of Costco's network of auto service providers (besides selling and installing tires which Costco does at its own Tire Centers) and that is what directed me here. That and knowing they would be more economical than having a dealer do the brake work. They do good and reliable and guaranteed work and while they are not "cheap", but rather reasonable, you do get a 15% discount based on being a Costco member. You need an authorization number from Costco via their website to get that discount. They do a lot of the usual auto shop services but most of their Costco referral business is admittedly for wheel alignments (which I also had done) which Costco Tire Centers don't do, but often recommends after their tire work. I really liked the professionalism and friendliness I experienced here. Nice written reports with photos are also provided on all of the work btw. Big thumbs up and thank you Matt and Dave! ps - There is a 3% credit card fee and the auto repair bills are not insignificant. There is no fee for a debit card, so bring and use that if it makes a big enough difference for you.

Joel was absolutely amazing! Greeted me at the door and was very patient and understanding of my…read moreneeds. Love the Mustang Mach E and would definitely recommend everyone to Joel. Appreciate you man.

Amazing dealership. Not just through the sales process but beyond. Mark G. Is there to help with…read moremaintenance and anything else you might need. Thank you for being a great salesman. I highly recommend you and Golf Mill Ford to all My family and friends.