Stephanie and Maria were friendly and helpful as well as having a sense of humor. They had a a beaded bracelet restrung on sturdy cord with a perfectly sized, elegant silver clasp for a fair price. The end result looks even better than the original! Thank you Descar. read more

Always had great service and selection would recommend very highly. The sales team very accommodating

Very friendly and helpful staff. Beautiful jewelry and nice selection. They repaired my watch for free and have expertly repaired other jewelry for me in the past. read more

Excellent experience with the person I was working with. I explained what I was looking for, and the jeweler went out of her way to make sure that they would be able to do the design that I had in mind. Great team effort, and the price was reasonable. I will be back. read more

Debbie and Stephanie are amazing! They took pearls we brought back from our honeymoon 7 years ago and was able to make a custom piece for my wife for mothers day. They we were able to do this in a short window and for a very fair price. I would go back to them again in a heartbeat! read more

Descar Jewelry Design - Jewelry Near Me - Waltham, Massachusetts

My family has been shopping here for quite some time. My sister and brother-in-law bought their wedding rings from the fine folks at Descar. I was in a couple days ago to pick up a watch and an old ring that I had polished and repaired. I lost the ring's box long ago so it's bounced around with some miscellaneous pieces of jewelry over the years. The gold had lost its luster and it was really beat up. When I picked it up I was surprised that it looks brand new (pictured). The watch also had seen better days and now looks absolutely mint. I've purchased two watches from Descar (the one I had repaired wasn't one of them), a Citizen Eco Drive back in 2003 and a Bulova in 2011. I also purchased a 14kt yellow gold rope chain for myself, and a 14kt yellow gold chain to replace my father's cross' chain after it broke. Last year I bought an Add-a-Pearl for my goddaughter (pictured). So far it has two pearls, and I plan to add one on her birthdays and at Christmas until it's full. I love the fact that they offer a wish list, so you can "window shop" and have a record of items you like for later or for potential gift-buyers. As someone mentioned, they revamped the store and have a large Pandora section if that's up your alley. All of the purchases I mentioned, as well as many more, wouldn't have happened if it weren't for the kind and considerate staff there. Everyone bends over backward to make sure that you're satisfied and everything is 'just right', and the atmosphere is really pleasant and friendly, especially when compared to a few obvious 'boutiques' where the staff treats you like a vagrant unless walk in with an Amex Black Card. read more

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Very unprofessional and uninviting at Descar, and reminds me of why I stopped going years ago. I went back today (my go-to place was closed) in search of a special gift. I walked up to the counter where a woman with short hair was standing and asked for some help looking for the gift. She pointed out one option, and after about a minute of me continuing to look around (their selection is really sparse) the silence became a little uncomfortable. I looked up and realized that she was rolling her eyes about me to a coworker... Maybe I wasn't wearing my best shirt or my nice jeans, but she was not taking me serious. It's her loss because the fact of the matter is that I was there to buy...buy jewelry... not a candy bar. It takes time to pick out a gift for someone else. I was very taken back by the experience and was done with any further conversation and walked out. Go to Marcou Jewelers on Moody St, you will be greeted warmly and be well taken care of. read more

Debbie was great!!!! She ordered me a shark bracelet and followed up with me just like she said she would. I got the bracelet in just a few days. I love it and will definitely be back for more treats. Thank you again! read more

One of my friend recommend me this place. I never repair my jewelry so i decided listen her advice. I can't say anything good or bad about stuff because one of my friend drop necklace to store. the price he told me was law like $20. but when i got my necklace i understand why it's so cheap. Work was made really unprofessional. When i called to find out about job they did, first i was on hold like for 10 min. After i got a chance to talk with one of the representative who was really mean with me and was saying so many bad things about my necklace: that it's too thin and that i can't hang anything on it which is doesn't seems correct for me because i use to wear it for like a year and my small nephew was trying to take it out with force so many times and nothing happened. I'm really upset with their service never go back read more

Great attention to detail produced a great product for my wife and I. A beautiful ring was created for us. Highly recommend them to all!

This is my favorite place to shop for fine jewelry. I trust the staff who are always friendly and accomodating. They can customize many peices. If you like pandora they recently expanded the space and have a hUGE selection. I just dropped 1 star for lack of selection... most of the peices are pretty traditional and i'd like to see more if a range. however, I've had no problem finding things i want! They also offer a wishlist service which is great b/c you can choose whatever you like and its easy for friends and family to shop for you there. read more

I owe this place a wonderful review. Thank you for sizing a ring my boyfriend bought here to accommodate my difficulty of fingers that swell. They have great prices in here on all types of jewelry. Please stop in, you won't be disappointed. Debbie and Stephanie have a lot of patience and great customer service. read more

this store USED to be the one and only jewelry place I would shop outside of Boston, but not anymore! When my husband and I were shopping for wedding rings we were looking for platinum (my engagement ring is platinum) I asked the sales girl to show me platinum rings and she responded "you shouldn't buy platinum its very expensive, you probably can't afford it!" I was horrfied she would say something like that to me or anyone else so I told her I would not be purchasing anything today and left. My husband thinking he was being nice picked up a pre-xmas gift for me at Descar, the sales girl talked him into the "pandora jewelry" which I HATE. I took it back the day after he bought it. They were rude and enjoyed telling me they will only give me store credit (horrendous policy for a jewelry store). I traded my aunt for a gift certificate for Tiffanys, I will NEVER shop there again. Tacky, poor service, and poor selection. read more

I CANNOT say enough about how wonderful DesCar Jewelers are! From Justin, their designer helping my fiancé custom design my engagement ring band, to Deb for finding and saving the perfect diamond. The whole team is phenomenal and I would recommend them to anyone and everyone! Thank you to all of you for the work you put in to helping my fiancé with my absolutely stunning engagement ring! read more

If I could l leave 0 stars I would. I dropped off items to be repaired and was told one of the items would be no charge as they were redoing a previous delicate repair that didn't take the first time. I was given a receipt showing no charge for the item and $12 for the other item. When I went to pick up the items I was charged $48. I checked my drop off receipt to confirm what the cost should have been and called them. I was not treated with respect or any understanding. I was basically told I didn't know what I was talking about. When I told them I felt I was being ripped off I was again told I didn't know what I was talking about. They do beautiful work, but make sure you know how much it's going to cost you before you do business with them. read more

I had a diamond ring that I needed to sell and they gave me advice on how to go about doing so and offered some great suggestions. They also offered to have the stone removed so I could send it to GIA for certification. I didn't spend a dime on that visit (was my first visit) and they never gave me attitude or made me feel weird about getting free advice without spending money. They were friendly and a pleasure to do business with. I came back to have pearls restrung and a ring repaired and they did an excellent job and charged very reasonable prices. I am very impressed with Descar. They understand customer service. read more

I don't even want to give these guys a star. Antoinette was the lady that helped me.. and she was great. The problem came in when I had the audacity to disturb the owner on a call. I had to shop for a present for mother's day and attend a conference call. I should not have been on the phone, but hey.. my life is crazy. So, anyhow the owner muttered something rude .. and I really just felt like -- I could go to the Hallmark store, the Burlington mall.. seems like everyone is selling Pandora.. I came here and just didn't have the greatest experience. I feel like I shouldn't have given them my money... I didn't feel good about the whole thing. Well, I sent an e-mail asking them to remove me from their database.. they have all my info.. told them I would never be back. The owner did respond with an apology.. but had to tell me they are a family run business and are trying to please everyone. Maybe this lady is too overwhelmed.. I usually go to this wonderful family jewelry store in Woburn.. they give you are card for charms.. so you earn a free charm.. they give you chocolate.. they treat you nice.. why didn't I go there?! owner response:: Let's be fair, I was on the phone with a customer and Stephanie was on the phone and both of us were trying to talk over you. We are a small business working hard to make everyone happy. Unfortunately due to the importance of technology that doesn't always happen. We are FAMILY here. Our business is about Families serving Families. read more

I stopped by here twice to get the batteries replaced for 2 watches. Each time the front receptionist and jeweler were friendly, and did not judge me by my "high school/college-girl" looks. Equally, they were also nice to some of the middle-aged to older-aged women, and couples who were browsing there. read more

My fiance bought my engagement ring at Descar Jewlery Design in Waltham and I couldn't be happier with my ring! I absolutely love it and I appreciate the help and expertise that the staff at Descar gave my fiance to help him pick out the best ring in the world! We will be back to purchase a wedding band from them. Highly recommend them! read more

I bought my fiance's engagement ring at DesCar. What an excellent experience!!! Everyone there was very attentive and willing to help every step of the way. Their knowledge of the materials and the diamond market itself was astonishing. Not to mention the patience that everyone had while I picked it out. They walked me through every step and I am positive I couldn't have gotten a better deal anywhere else! Bottom line, I won't go anywhere else for jewelry now. DesCar is the BEST! read more

I've been to this store many times and quite pleased with the products and the professionals that work there. They're very friendly & helpful today I was there and totally shocked at the way this person came in yelping & demanding a refund for a watch, I understand if your not happy with a product you should return it, its all in the delivery ... she complained how she had to actually go into the store to return her watch in order to get this refund...let me ask you young lady (term used loosely) how else would you expect to get this refund. just a note... you need to know how to behave appropriately and learn how to speak / or not speak to people...this is how life is ! Good for Management for not putting up with your sarcasic mouth.. oh, I'll continue doing business at this wonderful, professional establishment sincerely dee read more

This is an awesome store in suburban Waltham. I was looking for an engagement ring and originally did not visit this place because the web page is not fantastic. Don't be mislead! It's worth the trip. Eventually, I decided to buy a diamond off Craig's List and went to Des Car to have it appraised. The place was packed when I walked in. Unlike the other jewelry stores in Waltham, it was very clear that this place had high end clientele with many repeat customers. As I waited for the CL guy, I looked at the inventory. They have everything! There are a lot of unique pieces. Also, there were many jewelry sketches on the display cases that were obviously unique designs created for a particular customer. Although the jewelers were slammed, they made sure to say hello and told me they would be with me as soon as possible. When the CL guy finally arrived, I liked the stone, so we told the reps we were interested in an appraisal. Des Car has an appraiser on site occasionally. Call ahead to find out when he is there. You can either make an appointment or walk in. Because buying a diamond from a stranger on Craig's List is suspicious, there was a ton of tension between me and the guy. The appraiser, Ken, picked up on this immediately and tried to put us at ease. At first he assumed we were a couple who had work done on the ring and thought the stone was switched. He made sure we could see the diamond the whole time, even when he took it in back to clean it. After we explained the situation, he was extremely helpful in verifying that the diamond was in fact the diamond in the certificate. Although I did my research about diamonds, Ken walked me through the c's and explained his appraisals. This visual appraisal only cost $50. After I purchased the diamond, I expressed interest in resetting the stone. The sales reps were very helpful, responsive, and educated. They did not begrudge the fact that I did not buy the diamond from them. In fact, the woman I was working with even assured me that I got a very good deal. I opted for a palladium setting after they educated me about the pros and cons of different metal types. At no point did I feel like I was being sold or pressured. They had a ton of settings and offered to order any setting I liked if they did not have it in stock. I assume they are gay friendly because the staff did not skip a beat when it became apparent I was buying this ring for my girlfriend, not for myself. The prices for the insurance appraisal, visual appraisal, and setting were pretty standard. They have an on site jeweler and have a giant windows into the work room so you can watch your pieces. Again, the jeweler took the stone out of the original setting in front of me so I knew there was no funny business. I don't have the ring yet, but I will update when I receive it in a week. read more

I went to Descar because it's within walking distance of my work. I needed to have a ring repaired (new prongs), the quote I got was over $100 and when I told the woman I was surprised it was so high she said "well ... the price of gold is going up". Are you kidding me??? Gold prices are not what they used to be - they are much lower. I left and took my ring to a jeweler in Needham who repaired it for $50, and did a really job. read more

I haven't purchased any jewelry from Descar (although they have nice items on display), but it has become my go-to place for watch battery replacement. After trying a bunch of other places, I've finally found a place that's professional, efficient, and fairly priced. They are always friendly and their procedures make me feel like they won't lose my watches (they take pictures of what you bring in and give you a copy). They usually can't replace the battery immediately (that may be because I usually go in on a Saturday), but it's only a couple of days before the watches are ready & I don't mind waiting. read more

I cannot, and will not, ever be able to adequately express how great Descar Jewelry is. I have a very old ring that was my mother's and it has need repair on and off throughout the 11 years I have had it. It is extremely sentimental to me. It recently became apparent that the ring was just too old and very fragile for everyday wear. Debbie explained to me that the ring could be remade to look exactly like the original ring. I must admit I was skeptical, but totally trust anything Debbie would suggest so I went for it. I just picked up the ring and it is AMAZING. Everyone there understood how much the ring means to me and the were all there to celebrate with me when I picked it up. Descar not only does amazing work on jewelry they have incredible customer services. I cannot thank you enough Debbie, Stephanie and Jenna for understanding and sharing in my excitement about my ring! YOU ROCK! read more

Beware, this place is HORRIBLE. The worst customer service I've experienced in a long time, one woman in particular (Stephanie) had such an attitude with me that I picked up my rings and walked out. I was trying to get my diamond transferred from my old engagement ring setting to my new one - a simple job for a local jeweler. But because I bought neither from them, I was treated rudely. There were more interested in where and from who I purchased my diamond and settings from and why they weren't the ones who were setting it from me -- Why does this even matter? It has nothing to do with the job at hand, just major nosy-ness. They have a "better than thou" attitude. My business was lost right there. They said they couldn't do the job because my new setting wasn't made correctly when it was made custom to fit the measurements of my diamond. Their excuse? "Our jeweler has been doing this for 20 years - he knows what he's talking about". The next jeweler I went to had no problem setting it correctly. They are nosy, rude, and have major inconsiderate attitude. Don't hesitate for a second on passing by this place. read more