I had been a loyal patient at Southridge Dental for over seven years! Then during one visit DDS…read moreSimper made a mistake, which is only human. He broke a very visible crown, while working on another tooth. The accident I can understand, even if I thought he was spending far too little time with each patient. His actions next are what I find deplorable! DDS Simper then dropped me as a patient, not because of something I did, or some unpaid bill. He dropped me as a patient because of something that he did, and he did not want to fix! Which is why I was forced to take legal action against DDS Simper, and Southridge Dental. Be warned loyalty to this dentists will not be returned, if it inconveniences him; BEWARE!!!

I was once a dental assistant myself before having gotten cancer and gastroparesis which paused my…read moredental career and destroyed my mouth. I went to Dr Safford in desperate need looking for help. I was in so much pain and shame. I cried every night in pain super glueing whatever teeth I could into my mouth crying upset I was probably giving myself cancer again. I was so depressed. I had already lost my oldest son 5 years earlier to an unsolved murder. I had been trying to fix my teeth then but life happened and this was the first time I was able to get back for help. At first they seem to care and want to help. Made the best promises to take care of me and quoted me almost $23k to fix my mouth with partials. I thought I would be able to fund my mouth pretty quickly when I first visited the office or I wouldn't have even gone in. However long story short it ended up taking longer then expected. At first we got denied loans because we had just bought a house. We were also denied care credit until we got a co-signer. In the mean time from me not getting the money fast enough they went from a very caring office to a very not caring office overnight. They would cancel my appointments before I could even though I would call to cancel it over a week and a half before and no one could find my appointment to cancel it cause the office manager did it herself when she thought I couldn't pay fast enough. I ended up getting some carecredit with a co-signer up to $6k to start some work approved. So I did end up getting a appointment with Dr Safford to start in my mandibular anterior teeth at the end of it. I was still working on funding the rest of procedures I would need. They assured me they would take the best care of me. I had my doubts after the way I was starting to have been treated. If you look at the photos the first time Dr Safford fixed my teeth the colors did not match and there was a huge hole in the composite material on the buccal surface of the tooth that you could easily stick an explorer into. The tooth was very rough in many surfaces, and my bite was way off as they never once checked it with articulating paper I did not find this to be acceptable work nor work worth $23k. So I had to reach back out to Dr Safford staff to get an appointment for her to fix it. They were not happy about this. When I left Dr Safford said if I wasn't happy she would fix it later. I feel like she rushed her work and she knew it or she wouldn't have made the comment. Even after fixing it...the color match was better but it wasn't really matching or very pretty. It's now been fixed properly by another dentist in Costa Rica. She sat me up in the chair after 2 hours or having to fix her previous work and tells me I need to go home and really think about it she's the dentist for me because she felt like their had been a breakdown in Dr patient communication and trust. She felt like our last appointment had went very well and she didn't agree with me needing her to fix her work. I hold her why I felt the way I did. How I was very hurt they were so wonderful when they thought I had money only to be so horrible when they thought I didn't have it. They the promised me the best care when I found some money, yet did not deliver, and then told me I needed to go home and think. No I don't need to think. For my health and mental health we agree to disagree. I let her know at that time I was gifted the entire loan amount plus $24k in cash and that I need that care credit refunded because I would be paying in cash from now on. That's when she unhappily had me sent to the front to check out. That's when I found out they went ahead and over charged my care credit for $6 at once even though I didn't have that much work done yet. They had to refund me $6k and I turned around and paid them $197.40 that owed out of pocket. I asked them twice for my dental records to be emailed to me because I was going to be looking at Mexico or Costa Rica for dental care since I had been gifted cash and I wanted to see if I could find better for my health and mental health. I walked away. I found a great dental tourist company in Costa Rica and I got my dream treatment plan with full mouth restoration with implants and crown. 6 implants, 18 crowns, 5 root canals, iv sedation, flights, hotels, sight seeing..two trips..all expenses paid...$20k in Costa Rica. $4k under budget and I got the best care in the world. Lifetime warranty on my dental work if I return once a year to Costa Rica for a cleaning. It's not expensive to travel. Amazing care! Beautiful country! I'm so happy that Southridge Dental was mean to me. However the same day I'm getting implants in Costa Rica Southridge is still sending me certified harassment letters talking about how they won't accept me as a patient anymore because I called them out on their sloppy work. . I absolutely would NOT recommend Southridge Dental nor Dr Safford.

Great first visit. I felt like they heard my concerns and had a wonderful Dental Hygienist (Mia…read moreVasquez) clean my teeth, she was so sweet and my teeth are refreshed.! You won't be disappointed about going to this Dental Office. If your apprehensive about getting your teeth in shape, rest assured your in good hands here.

I had a very frustrating experience with the front desk at this office. As soon as I started…read morespeaking, the staff member told me she couldn't understand me and demanded my driver's license without making any effort to listen or communicate respectfully and let me spell my name. I speak English VERY clearly, and I've never had this issue with anyone else. Her tone was dismissive and frankly rude.

Nothing but great service from day one! Very professional, thank you to all the staff and…read moreJauscelyn!!

Listen up, folks, my smile's so dazzling since my last visit to Anderson and Zenz that strangers…read morestop me on the street just to bask in its glow! My teeth are basically the eighth wonder of the world now, and I owe it all to the rockstar team at this dental paradise. The vibe? Imagine a spa, a comedy club, and a tech expo had a baby--that's Anderson and Zenz!Tracie at the front desk? A saint! I rolled in a tad late (okay, five minutes, don't judge), and she welcomed me with a smile instead of a side-eye. Then there's Joslyn, the dental hygienist extraordinaire, who cleaned my teeth and took X-rays with such charm I thought I was getting a facial, not a checkup. She's so friendly, I nearly forgot I was at the dentist--almost booked her for my next birthday party!Dr. Zenz? The man's a dental wizard. He walked me through my X-rays and crafted a plan for my pearly whites' future like he was plotting a blockbuster movie. And the tech? Oh, they've got gadgets so slick, NASA's probably jealous. My teeth are sparkling so bright, my friends come over just to stare at them--move over, Hollywood!Thanks to Anderson and Zenz, I'm not just keeping my teeth; I'm flaunting them like a superstar. Book your appointment now, unless you're scared of having too much fun at the dentist!

I've had nothing but good experiences at this dental office ! I've always been someone who gets…read morenervous at my dentist appts but Dr. Roach has a way of helping me relax and feel safe every time I'm there which I appreciate ! The whole team is friendly and welcoming and Dr. Roach does excellent work so I highly recommend this office !

Yikes. One and done for me. Weirdest dental experience of my life. Dentist called my old dentist…read moregay. Sat and talked with his assistant about his wife becoming Catholic the ENTIRE time he filled a cavity. Super weird vibe. Gave off... mania. Never going back. Soooo awkward.

Long time patient. Always confident going there and they are very professional and keep track of…read moreany items they need to watch to be proactive.

I highly recommend this dental practice! Ten stars! The front desk is super amazing, kind, helpful…read moreevery single time! The dentist is excellent! Had my first dental implant- I was quite afraid- but he made the whole process very comforting- it went very well! Dental hygienists are very good and explain things very well. Love this practice!

I was visiting Kennewick and had a tooth that needed to be pulled. My daughter said Dad I've got…read morethe best dentist ever and you will love them. She was right!! The entire staff was friendly and knowledgeable. They were able to get me in the same day and Dr Lopez was wonderful. I definitely think they deserve their 5 star rating.

Had an emergency and the people at Tri City Dental Care took me is as a walk in. Really nice…read morepeople, they stepped up and fixed my problem. I was without a dentist at this time. I think I'll keep them! Thank you for your cares.

On call for er this last weekend. Called his cell several times. He never returned phone call…read more Ended up having to find and er dentist on internet - in Yakima - who took care of the er. Sent an e-mail to his office and the next morning received a phone call saying he called and left a message with our daughter's dad. My daughter received a phone call stating he called back but couldn't confirm the correct number. All sounds like someone who just didn't want to work on a sunny day off. He lost a patient and I nor my family will send any one his way!

From the owner: When I set out to build my dental practice, I wanted to create a practice where I, as a dentist,…read morewould want to go. As you can imagine, I would hold this dentist to some pretty high standards. I would want my dentist to know me personally, not just another patient. I would want the feeling I was visiting a friend. I would expect this person to be gentle and caring. I would expect my dentist to have genuine concern for my comfort during my visit. Next, I would want someone who respected my time and kept on schedule. I know things can happen, but I would expect to be seated as close to my scheduled time as possible. I think it would be nice in case of emergency, I could get in the the same day. And finally, I would expect the best treatment possible. I would seek out the most highly trained, up to date person to deliver the best dentistry possible. With this in mind, this is what I have set out to create. I want to create a dental practice where I would want to be a patient!

Do not get dental implants here. They pretend to be good, but they ruined my mouth. I paid around…read more$6000 for two implants and it will cost me double to have an expert save them, and there is no guarantee they can. Tin Nguyen only wants your money but can't be trusted.

Dr. Tin Nguyen and his staff here were so kind. I hadn't been to the dentist for 2 years but they…read morenever made me feel bad about it. They were all super friendly. They also made my teeth feel and look so much better. I really appreciate it when people take the time to answer questions and go over things with you. Wonderful place!

I have to say that Dr Stoker and his team are absolutely top notch.They go above and beyond…read moreanything that I have witnessed in the past.ive had some drama with going to the dentist and they have been so caring and will get all the work that I need with them. They will be forever my dental family and a shout out to the hygienist. I had no pain the same day when I got home with my deep cleaning which was a first for me.i had bridges and crowns put in and I love the work they have done.they have given me mouth wash toothpaste super floss .They have followed up to make sure I was ok .I can't say enough to how thankful an c grateful I am.

Had an implant of one of my teeth done here 5 yrs ago and the implant just fell off the post. Not…read morebad for $3800. On top of that they said I had another 4 to 5 teeth that were going to need implants. Funny how my new dentist here in Las Vegas said my teeth were fine and I didn't need any implants.

Everyone there is great. Office staff is very helpful. Sorry Dr Barney left but my new dentist…read morethere is great.

I have had a phobia for years, I refused to go back to a dentist. When I went to Kennewick Dental,…read morethey put me right at ease! Warm blankets, TV, Massaging chair. They understood my fear and helped me understand every step of the procedures. I no longer feel like I need to skip the dentist! I would have gone MUCH sooner if I had known it was going to be like this! Staff is wonderful and the dentist was fabulous! Thank you for helping me get a healthy mouth back!