Honestly. Some of the best customer service I received by any phone store associates. Bre and the…read moreManager Ramon, did everything in their power to make me feel welcomed and took care of my needs as a consumer. Even though the sales representatives gave me a hard time over the phone, the them as a team made it their mission to make sure I left with the best service. Allowing me to upgrade my devices and with a better perspective of Verizon. Will be returning to this store for now on. Service was a 10/10 And value 10/10

Service was horrible. Walked in told them I was here to pick up an online order some guy informed…read moreme that the safe would take 10-15 minutes to open up so that I could wait in the lobby. After waiting 20 mins I was informed by the store manager David that they couldn't process the order because the only ones they have in stock are to sell to the customers that buy from their location even tho corporate confirmed that my order was ready and for me to pick it up. They wasted my time so I'm saving your guys time don't even bother going there it's a joke. Wish I could give it zero stars or negative 5

I unlocked my phone here and activated and got unlimited everything for 35 bucks. pretty good deal…read morei recommend going here. the workers are friendly and they help you with everything you need.

From the owner: We are 1 stop phone service stores in Hi-Desert area. Because, we are a authorized dealer for…read moreMetroPCS and Boost Mobile. We also can do carrier unlock, flashing, repair, etc. We buy or trade your current phone. Upgrade now.

This Verizon location has been around as long as I can remember (the one at Jess Ranch on Bear…read moreValley Rd being my other go to before it closed). I've gone in the activate, upgrade and purchase new phones in the past fifteen years and it's always been nothing but smooth. Parking is easy and never full in a huge shared plaza lot with Us Bank, Vons, Ross, Petco, Pizza Hut, Del Taco, Gator's (2), and much more. Customer service is prompt and friendly and even though I'm not a local anymore - whenever I'm in town and in need of some assistances this is the first Vz store I go to. Currently a Samsung Galaxy Ultra 23 users, not quite ready for an upgrade but inquiring for the future. Plenty of people to answer questions or offer assistances. Accessories can be a little steep compared to deals you can find online, however they are convenient and discounts arised, especially around the holidays. I will note that I'm not an iPhone user by any means so I can't speak to any issues with the 15 or even 16 or issues with Trade-in/upgrade to those devices.

I am writing to leave a review about my experience with the representative Lamar at this location…read more I have never felt more misled or pressured by a sales representative. It was clear he was focused on making a sale rather than being honest and helpful. After purchasing three Apple products from this store (a phone, iPad, and watch), he earned his commission, but several things he told me turned out to be false. He promised to waive activation fees and gave inaccurate information about my bill, but those promises were not kept. From the beginning, the staff openly talked about meeting monthly quotas and treated sales like a game, which felt very inappropriate and unprofessional. He told me he would be going on his lunch break when I came back and said he would greet me afterward, but instead he completely disregarded me when I returned. When he did help me, he was visibly upset about missing his lunch break and told me I was basically taking up his time because he had not eaten. This was extremely unprofessional and uncomfortable. Additionally, he added an extra line/service to my account that we never discussed or agreed to. I was not aware of this until I saw my bill and had to call to have it removed. Since then, I have returned to the store three times to speak with him and was brushed off each time. On another visit, I was also spoken to rudely by a different representative. I tried contacting Lamar through his work phone, but he continued to delay and give misleading responses. I do not recommend this location. If you find yourself in a similar situation, I strongly suggest contacting Verizon corporate customer service directly--they were the only ones who helped resolve my issue. I believe the staff here, especially Lamar, need better training in customer service and transparency.

I got my phone fix like a year ago and everything is still working good and there prices are good !read more

Couldn't beat the service fast friendly and knowledgeable I will always choose this place thanks…read moreagain

Amazing Service! Rafael was pleasant and professional. No need to ever go down the hill to a Zagg…read moredealer ever again.

Fast and professional service from this Zagg. I use Zagg for all my screen covers. It's the sicker…read moreprice the first time you buy the protective screen (about $45 average price) but if that screen gets cracked/ chipped you just bring the phone back and it's only a $12 replacement fee. Always easy and the experts do the work.

They Made the process super easy and they were very fast. Will come again thank you !read more

My Samsung Galaxy S9+ phone backing cracked even with a sturdy case. Go figure! The front was fine…read moreso I didn't think to look in the back until recently. MC Repair has super high ratings and reviews. I thought I give them a try. So very happy and glad I did. They are located at the Park Centre in the City of Victorville. I called them first to get some information before heading over to the shop. I spoke with Martin. I believe he is the owner. He was very friendly, nice, and helpful over the phone. He was even more so in person. Thanks Martin! I initially ordered and paid for an off market phone backing. It didn't take too long until the part arrived. I returned to the shop for the repair. Fix didn't take very long at all... maybe 20 mins tops. After my phone was fixed, Martin shared with me that he upgraded the phone backing to the original free of charge. I offered to pay for the difference, but he said don't worry about it. Thank you so much Martin for your amazing service, ensuring quality repairs, and going above & beyond! I appreciate it. If you need phone repairs and/or any electronic device repairs, look no further. MC Repair is for you! Highly recommend them to everyone in town and out of town as well.

Just walked in to get my nephew his first phone. Alejandro was great help. He was very…read moreknowledgeable and helped me pick out a phone that was suitable for my nephew. He also let me know all the current deals and saved me tons of money. I will be coming back for the Christmas sale this year for sure.

Please people dont go to this place. This people are a bunch of rip offs. One of the girls that…read morework there made my husband get the highest plan and said that he had to get that plan or else she couldnt activate his phone and she charged like 30 bucks in taxes and added insurance without asking.

Had to rate five stars for five reasons. 1. Great customer…read moreservice. They were quick to get me set up with an upgrade. 2. The price was exceptional. They had a great deal going on and I paid nothing out of pocket. 3. Attentive and great vibe by all of the workers. 4. Tried his best to set me up with a phone that was good for my capabilities. 5. Gave me a free accessory along with my order. This guys are really willing to go the extra mile for heir customer Thanks again, I will be back for sure Really recommend this place!!!!!

The staff here is very nice and patient. They helped my switch be a very smooth process, when I got…read moremy phone all my old contacts and pictures were there. Will be recommending this store to my friends

Last week my phone went "haywire ". The screen would not light up,so I couldn't navigate into…read moreSettings. The noise that came out sounded like "scramble talk".. The first visit the staff confirmed that the phone had to be replaced and insurance was still valid.. Jocelyn and Nyla (store manager) were very helpful. I returned on last Thursday and Griselda helped me. Most of the information and contact info was transferred from old to new phone. The store staff were GREAT!!!

Don't go here is what I have to say. I went in to buy a new phone and JoJo was pushy while not…read morelistening to me. He didn't listen when I told him what phone I was trading in and then added services to my account without telling me. I canceled the order there on the spot. Don't waste your time going here, just order your phone through the app or online, save yourself the headache.