I can't say enough great things about Felicia at Geoffrey's in San Carlos! From the very beginning,…read moreshe has gone above and beyond to make sure my fiancé and I had the absolute best experience while choosing our rings. Her attention to detail, patience, and genuine care truly set her apart. We each now have two rings from Geoffrey's, and we couldn't be happier - not only with the incredible quality, but also with how thoughtfully everything was presented to us. Every visit feels special. The showroom is always spotless and beautifully displayed, and what I appreciate most is that I've never once felt pressured or rushed. Felicia creates such a comfortable, welcoming environment, which is rare and so important, especially when making meaningful purchases like these! We'll absolutely continue coming back to Felicia for all of our future jewelry. She's simply the best!

Nikko and Sonny was awesome! helped me identify and value my ring, i was approached right away, my…read moretime was valued, and I will come back if i have any questions or need anything

Amazing experience start to finish! Beautiful work, exceeded…read moreexpectations for on time delivery & quality of work. Thank you Emma & Kindra!

Big shoutout to Emma and Olga for helping me out today! I've been meaning to get my wedding band…read moreresized for eons since having a baby over 6 years ago, my ring just doesn't fit the same as it used to. I've been putting it off forever but when I also happened to get a pearl bracelet from my husband for Christmas that got damaged and warped, I knew I needed to get it fixed. Since the original jeweler who made my wedding band and engagement ring went out of business many years ago, I needed to find a new local jeweler to help with my jewelry. After many very prompt back and forth messaging via Yelp, I finally found time in my busy mom life schedule to swing by and get my jewelry looked at! Olga and Emma were so kind and patient while discussing with me what we could potentially do with the bracelet. The ring resizing discussion was easy and we were able to settle on how much bigger I'll need the band. They send their jewelry offsite for repairs and were very clear and communicative about the process and cost. Loved my interactions with the staff and think I've found our new local jeweler for all our jewelry needs!

I dropped by without an appointment looking for assistance for my watch repair. Kelly A. dropped…read morewhat he was doing and promptly assisting me. Kelly is very cordial, supportive and competent and his wonderful assistance is deeply appreciated. THANK YOU, Kelly for a job well done!!

This is going to be my new go to for all jewelry repairs and watch battery replacement. Kelly and…read moreLori are awesome! They make you feel like a part of the community. Love this little 'gem' of a spot in San Carlos!

Jim Seal, the owner, has been in the jewelry repair business for decades, and used to primarily…read moreserve jewelry stores. Now with store closures/stay-at-home he is doing direct pickup and delivery to anyone on the mid peninsula who needs jewelry or watch repair. He was recommended on Nextdoor and I called him for battery replacement on two high end watches (not the kind you can get batteries for at Walgreen's.) He responded promptly, picked them up, got extra assistance with one that required a highly specialized battery replacement, and returned them to me within a week. His charge was incredibly reasonable and I am extremely happy. Highly recommend!

I've been coming to the Nguyen family for years for new jewelry pieces and resizing/repairs, and…read morewhen my fiancée and I decided to fully custom design her engagement ring, Johnson and his family made the whole experience feel effortless. We got to hand-pick the exact diamond, worked through a few design iterations until everything felt right, and even saw a 3D print before the final piece was made. They kept us in the loop every step of the way and never rushed us. She loves how the ring turned out, and Johnson, Jimmy, and their dad always make sure we leave feeling happy every time. There's something really special about trusting a family-owned business with a moment this big, and they delivered! Highly recommend for anyone looking for new jewelry pieces, repairs, or a fully custom engagement ring. Five stars, no question!

Came here in hope of my daughter getting her engagement ring sized down and the service was…read moreamazing. They reduced the ring perfectly and while we waited. We were more than willing to come back the next day but Jimmy heard we drove from Oakland and wanted to save us gas and time by expediting the service. My daughter was elated, the service was amazing and we would highly recommend Nguyen Jewelry & Repair Studio to everyone! They truly deserve more than 5 stars!

I was able to make an appointment at Shiny Little Diamond online for the same day to have my very…read moreloose engagement ring resized. I was super worried about losing it because it was so loose and they measured my finger and adjusted my ring within hours!! I dropped the ring off at 1.30pm and had it back by 5pm the same day and now it fits like a glove. Service was super friendly and quick and they sent me a quote via text before doing the work! The icing on the cake was they cleaned the ring too so not only does it fit perfectly now it's also as sparkly as it was the day I got it. Really really happy and will definitely go to them in the future. Thank you!

To be clear, they get 5 stars for excellent work. It was really frustrating to call so many times…read moreafter it was supposed to be done before i could get it back.

Dan is dope, I like his point of view and knowledge he adapts to every customer, my young cousin…read moregoes to him for services my uncle goes to sell and my grandmother has sold to him , I've sold multiple times spritz Dan, it's like he's 390 years old in a 65 year old body! Haha lol I reckon you visit to explore and experience all possibilities, Jeremiah O

It was a pleasure to do business here. They're very fair, open, and efficient…read more I brought some gold including my grandfather's watch. Upon quick inspection, they provided a quote and then said that they would like to verify the gold which they did while explaining their technique. It was hard to part with the watch because of its sentimental value, but I knew that it would be of no interest to my sons. The owner assured me that it will find a good owner who appreciates collectible watches.

My husband and I visited the Jewelry Exchange in Redwood City, with the idea of getting me a…read moresolitaire diamond ring. First - I LOVE their security measures in place, having the control to unlock the door for their customers. It made us feel safe, especially with all the recent jewelry store robberies that have been going on in the Bay Area. Upon entry, we were greeted with warm personalities and smiles from the three ladies behind the counter. They never pressured us and allowed us time to look around. When we were ready, one of the sale clerks came over to help us. We explained that we wanted a simple, single, white gold band, and then selected a diamond. She laid out everything for us to look at and when she dropped the diamond on the setting, my heart knew it was the one I wanted. The diamond is 2.10 karats, and it's simply breathtaking! We did not trade in my wedding ring, it was a purchase for my right hand and a "I'll love you more than forever" ring from my husband. We opened a credit account and it was so easy, with six months interest free! We highly recommend the Jewelry Exchange in Redwood City for all your jewelry needs! Especially if you are purchasing an engagement ring, or wedding set! We also got my wedding rings from this same store, 18 years ago and they are still holding strong. The customer service and attention we received in this store was nothing short of AMAZING!

Exceptional Craftsmanship and Unparalleled Customer Service!…read more I highly recommend The Jewelry Exchange in Redwood City for any custom jewelry needs. Four years ago, my husband and I commissioned them to design my original wedding ring, and the craftsmanship was exceptional. Unfortunately, I misplaced the ring some time ago. To surprise me for our fourth anniversary, my husband wanted to replace it, so we immediately returned to The Jewelry Exchange. Once again, they delivered outstanding results. I chose a design to mirror my original ring, and the team replicated it phenomenally. They assisted me in selecting the ideal diamond and precisely executed my vision. I am incredibly pleased with the final outcome. The customer service here is truly unmatched. Herout and Lilibeth provided consistent updates regarding design modifications, ensured I approved the layouts, and confirmed that every detail aligned with my requests. Rena and the rest of the staff were always friendly, welcoming, and deeply attentive to our needs. I am completely satisfied with their work and look forward to returning for future purchases. If you visit, I highly recommend requesting Herout for your consultation. Five out of five stars. Their service is excellent and their execution is flawless. Thank you so much!