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    3.4 (5 reviews)
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    Universal Appliance And Kitchen Center - Range & Refrigerator/freezer

    Universal Appliance And Kitchen Center

    (141 reviews)

    $$

    I had the very best shopping experience shopping at WDC AGOURA on Canwood. I needed replacements…read morefor a broken washing machine, a dryer and a range top. They have great products on the floor from which to choose, and a sales team that is outstanding and helpful. I particularly want to mention Kyle Burnett whose skill set includes customer satisfaction beyond measure. He was pleasant, knowledgeable and made an extra effort to ensure he found the particular products I needed. Yesterday the appliances were installed to my great satisfaction that Kyle quickly arranged. All so exceptionally great, and I am so happy with the purchases that Kyle selected for me. Also a big thank you to Manny of MV Appliance Installers that Kyle arranged for me. https://www.instagram.com/reel/DY2kQ6-vX1X/?igsh=NTc4MTIwNjQ2YQ==

    I purchased approximately $20,000 worth of appliances for my home in Hidden Hills from Universal…read moreAppliance and Kitchen Center, also known as WDC Kitchen & Bath. At the time of purchase, their salesperson strongly pushed an extended warranty from a company they work with. I trusted their recommendation and have been paying for that warranty for seven years without ever making a claim. Six months ago I finally needed the warranty to repair my Bosch washing machine. It has still not been repaired. The warranty company has done nothing but delay, make excuses, and avoid fixing the problem. A quick look at their reviews shows that many other customers have had the exact same experience. Since Universal Appliance and Kitchen Center, also known as WDC Kitchen & Bath, sells these warranties and makes a commission from them, I went back to the store expecting them to stand behind what they sell and help resolve the issue. Instead, I was treated as if I had to defend myself for asking for help. While we were explaining the situation, one of the salespeople stood there on his cell phone, clearly showing little interest or concern. If a company is willing to take commissions for selling extended warranties, it should also take responsibility when those warranties fail their customers. In this case, Universal Appliance and Kitchen Center, also known as WDC Kitchen & Bath, was happy to take the commission but offered no real support when the product and warranty they promoted failed. Living in Hidden Hills, many of my neighbors invest significant money in high-end appliances and rely on businesses to stand behind what they sell. I will absolutely be sharing this experience with my neighbors and community so they can be aware before choosing where to purchase their appliances. Because of this experience, I will not do business with Universal Appliance and Kitchen Center, also known as WDC Kitchen & Bath, again.

    Costco Wholesale - Amazing! Much Better Than Huy Fong Brand (Rooster)

    Costco Wholesale

    (339 reviews)

    $$

    Great Costco store with an excellent selection of items, good service, helpful staff, and regularly…read morereplenished supply (so nothing is ever out). Lines move quickly. Bathrooms are clean and well stocked. The food court is also great. Place your order at the kiosk then get in line for quick pickup. Can't wait for the remodel to be complete.

    Costco is a national treasure. It is a wonderful place to shop and have a great time. This location…read moreis less crowded than many other Costco stores and benefits from a relatively low 7.25% sales tax on non-grocery items. Grocery items are not taxed in California, where this store is located. This Costco also features a gas station that, like most Costco locations, sells high-quality gasoline at prices that are often around 10% lower than nearby stations. In addition, the warehouse includes an optometry center, a pharmacy, an outdoor food court, and a hearing center. Eye exams and hearing exams are very reasonably priced, especially when compared to the cost of using many commercial insurance plans for the same services. Some of the classic bargains you'll find here include an 18-inch pizza for $9.95, the famous $1.50 hot dog and drink combo, a 30-roll package of Kirkland Signature toilet paper for about $24 (380 sheets per roll), a 12-roll package of Kirkland Signature two-ply paper towels for about $23.60 (160 sheets per roll), and a 3-pound whole rotisserie chicken for just $5. From about 11:00 a.m. to 4:00 p.m., you can also enjoy complimentary food samples throughout the store, which can easily serve as a light lunch. If you want to avoid the crowds, visit in the morning or evening. These are typically the least busy times for both the warehouse and the gas station. You can choose between self-checkout, where you scan your own items, or traditional cashier-assisted checkout.

    The Sleep Shoppe - Tempur-pedic - the only way to sleep !

    The Sleep Shoppe

    (107 reviews)

    $$

    Past few months I had noticed a decrease in quality of sleep and improper recovery mentally and…read morephysically. My old mattress I purchased over 10 years ago and has been great to me for so long; But as my therapist and chiropractor recommended, time to find new support. I always prioritize my health and lately have found sleep to be a vital piece of that puzzle. Admittedly I find myself to be a "value bargain" type but I knew my health was priceless for this purchase. I quickly gravitated towards the Tempur-Pedic brand mattresses. The difference between it and others is substantial. Although at a price. Our salesman, Andy, did a great job at giving us a deal we couldn't resist. Next day we had our mattress delivered to our house! And after night 1 of sleep and day 1 of a nap I am so happy with our purchase! I slept so well and already noticed a difference in relief of joint/back pain. Amazing! Can't wait to sleep again Thank you again Andy. The special stuffed animal for our daughter was also special. Much appreciated!

    Absolutely!!! The place to go when looking to purchase the "right" bed for your individual needs…read more Andy at the Sleep Shoppe, is so knowledgeable. Pillows, mattresses, mattress covers, sheets. Ahhhh, so many items from which to choose.... He truly wants you to be satisfied with any purchase you make. He suggests different choices, but not to make a "sale", to make sure you understand the choices available to you. If his store doesn't stock an item, he will make calls and emails to find it for you. Andy asked if we ever thought about an adjustable mattress.... no, we never thought of having one. After seeing the advantages, and the lower than expected cost, we did purchase one. So happy with it! We WILL always go to The Sleep Shoppe for our "sleep" needs. As well as recommending to anyone who is looking sleep products. Thanks so much Andy!!!!!

    The Home Depot - Gallon Tough Tote Bin

    The Home Depot

    (250 reviews)

    $$

    Pam D. provided an excellent customer service experience during a recent Home Depot order. I placed…read morean online order for irrigation supplies and ran into complications when the items were split between multiple store locations (which was my fault). After changing the pickup location to the Simi Valley store, I still had issues with order fulfillment. Pam D. took the time to carefully review the situation, helped cancel and reorganize the order where possible, and assisted in locating the necessary items. She was patient, professional, and efficient throughout the entire process and made sure everything was resolved smoothly. I was purchasing irrigation supplies for my pumpkins during extreme heat conditions, and she also shared a very helpful tip about my drip line that I would not have known otherwise, which significantly improved my setup. Her knowledge and willingness to help made the experience much easier and gave me confidence that I was doing things correctly. This is exactly the kind of service that makes me want to shop in person rather than purchase items online. Interactions like this--where an associate takes the time to offer real expertise and practical advice--are rare and valuable. Pam made a real difference in my shopping experience, and her help is genuinely appreciated.

    Wow Andy in gardening department is amazing and so helpful!! Found everything I needed rolled my…read moreheavy cart and even took it to my car. Thanks Andy!!!!

    Kitchens Etc - Kitchen 5

    Kitchens Etc

    (50 reviews)

    $$$

    We used Kitchen Etc. for our master bathroom remodel, and we could not be happier with the results…read more Professional from start to finish! From the very first consultation, Danielle and her team were there at every step to ensure our project was completed to the highest standard and on time. Amazing craftsmanship and great communication throughout the process. The crews worked efficiently, kept the work area clean, and paid attention to every detail. They also communicated clearly throughout the process, making sure we were comfortable with each step before moving forward. The final result exceeded our expectations, The craftsmanship is top-notch, and the project was completed on time and within budget. I highly recommend Kitchen Etc. to anyone looking for reliable, skilled, and trustworthy service. Top-notch professionalism! We'd hire them again in a heartbeat.

    We recently completed a full kitchen remodel with Kitchens Etc and the experience was outstanding…read morefrom start to finish. Their attention to detail is truly exceptional--nothing was overlooked, and every decision felt thoughtful and well-executed. Our project was fairly complex, including the removal of a load-bearing and shear wall, which could have been stressful. But Danielle coordinated everything seamlessly. Every contractor she brought in was highly skilled, professional, and clearly at the top of their game. We were initially told the project would take about three months, and impressively, they delivered right on schedule. That kind of reliability is rare and greatly appreciated. The end result is a beautiful, functional space that we genuinely love and enjoy every single day. Special shoutout to Mindy, Taylor, Chris, Hector, Chris (carpenter) and Ryan. We would absolutely recommend them to anyone considering a remodel.

    DesignerMama - homestaging - Updated September 2026

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