Great customer experience. I was scrolling on TikTok and sent a text thinking it would just direct…read moreme to the Gorilla Pro Customs website, but I actually got a real person. They even made a video specifically for me showing different options. I had told them I didn't really care about the color, and he actually listened and said, "I know you said you didn't care about the color, and I have these." That personal touch and communication really stood out. Definitely recommend Gorilla Pro Customs if you want real customer service instead of just automated replies.

Awesome company to do business with. Great communication start to finish. Product arrived quickly…read moreand was packaged extremely well. The brick I ordered was beautifully machine and anodized a great product for a great value. Will definitely be purchasing from Gorilla Pro Customs again. Thanks guys.

Dave is awesome, professional, friendly, informative and experienced. Honestly the pictures here do…read morenot do his work justice. Dave makes suggestions to make your artwork standout and look even better than the idea you came in. No hype, no over selling, just suggestions that make sense and make your artwork a truly memorable piece. I would recommend Dave to anyone who cares about their art and wants to display it proudly and with class.

Always a great experience and frames Very Well. Have shown artwork at elite framiing in the past.read more

Love this shop In my earlier review I said they had the…read morehighest prices, I was referring to there buy prices. Im now stacking silver and would recommend this these guys for sure.

The owner is not available this month of August, but this is a great shop and hope it opens up againread more

What a disappointing experience, based on seeing what other people's experiences have been…read more We took a vintage mid century art deco clock in for framing, and spoke directly with the owner. We met with him for a long period, as we were very specific about what we wanted, which was actually a very simple design, but didn't want the clock itself altered and for it to be operable. He told me they'd need 6 weeks for the job, and that he'd be out of town, but his daughter would handle it. We left a substantial deposit for half the cost. Cut to about 6 weeks later and my wife goes to the shop when we're told it's ready. Her dealings were with the daughter, whom we hadn't met before. The frame and matting itself are very nice. However, the clock within is, first, not centered. The daughter denies this, insisting it's centered, until my wife insists she check using a tape measure, and it's off center by nearly two inches (the clock is only 13" diameter). Whoops. Second, the clock, which is circular/sundial shaped, does not have numerals, but markers. It is not lined up with the 12 o'clock position at the top. The daughter argues that it can't be hung with the 12 o'clock position straight up, because it is off-center of the hanging hole on the back of the clock. Now understand, these are things we discussed with her father, extensively. It's an important piece to us, and we told him price was not a problem, we just wanted it done correctly, securely and to look nice. We discussed using clear acrylic braces from behind to support the clock, or something similar, as we understand a circular piece is difficult. We thought he understood. His daughter clearly didn't, and she stated it couldn't be done, and that the hole on the back of the clock intended for hanging was off center for the clock's 12 o'clock position (no, it's not). However, she told my wife she would fix it to our satisfaction. We chose to give her a second chance. A couple weeks pass and we get the call that it's done. My wife returns to the shop to find that all that was done is that it has now been centered, nothing else, which the daughter admits. She states that securing the clock with 12 o'clock in the, well, 12 o'clock position is impossible. My wife asks for the refund of our deposit and the return of the clock. The daughter argues that substantial time and resources were used, to which my wife counters that she did not complete the work we asked for to our satisfaction. Ultimately, the refund is given. The daughter says it will be a week before she can get the clock removed. It didn't take a week, she called the very next day saying it was ready to pick up. When my wife arrived to pick up the clock, the daughter wouldn't even stand up from the desk, pointing to the clock nearby and saying "it's there". For some reason, this lady, the daughter, decided this was personal, and as such, she treated my wife very poorly. Her customer service was horrendous, her attitude was very nasty and she earned every line of this poor review. Our experience with people involved with framing art is that they have some degree of creativity and enjoy the challenge of something they haven't experienced before. That wasn't what we found here. When they told us something couldn't be done, we ourselves came up with several possible solutions, which were acknowledged but never acted upon. So we will look elsewhere, confident in other artistic minds in Las Vegas.

Had a family portrait framed here recently. Avi assisted me and was so knowledgeable. She provided…read moreher expert opinion and gave me some options as I had no idea what I was looking for. She guided me in really elevating this photo into a beautiful work of art I now get to look at everyday. :) Thank you Avi, and your awesome team for working with me and creating such a great experience. I will definitely be back in the future!

My brother in law sent me a shadow box from Hawaii, but it did not survive the shipping and the…read moreglass broke and scratched the frame. It had museum glass which is stronger and more expensive. Because of this I did not want to take it to Michaels or equivalent and was not sure they would be up to the task. Low and behold I find Galleria de Chavez on Yelp and see two good reviews. They were the only ones, but it was enough for me to go check it out at least. I met the owner Ernesto who explained other benefits of museum glass, such as UV protection and how it does not reflect like other glass; even from the side it is difficult to see glass in front of a painting or picture. He took a look at my damaged shadow box and found an identical frame and gave me an estimate I felt was fair. Looking around his shop I knew this was a place to get quality work done and therefore I knew it would not be cheap. However, it was not that expensive.. But fair. In a week my shadow box was repaired as promised. The work was outstanding! I highly recommend Ernesto Chavez if you need quality framing and repair done. They also do phot enlargement, canvas and giclee printing.

Ernesto expertly framed a great photo of The Beatles that I have had for years ! Colors were…read moreenhanced accurately . I just loved the results . Thank you so much . I would definitely use his services again . I might also add the man has a wonderful personality friendly and professional .

Please keep your receipts people. We ordered a custom stamp from this place and they got everything…read morewrong, we called a couple times and they said they could not refund us or swap anything for us until we called a third time stating what we got from our receipt did not match the product we received. They did not seem happy about this mistake and did not even apologize for the their mistake but at the end of it they did replace it for us and they still only deserve 3 stars because they should improve their customer service.

Service was great from the phone to email & in person. Turn around time was fast! Ordered during…read more 4th of July week and it was ready today. They have different stamp options and they also have the different color choices.

I had a last minute order that they assisted me with. Kat was very helpful and awesome. Shirts came…read moreout just like I wanted. Quick service as well.

if I could leave 10 stars, I would. they were AMAZING! They came through last minute and saved…read morethe day for my son's birthday. the product came out perfect and they delivered it earlier than promised and made our day. Thanks Kat and team!

Fast fair clean transparent, I felt like I was treated with respect…read more I will be back ......,,,,,,............

This was my first experience exchanging metals and Scott made it an amazing one. He was…read moreknowledgeable, fast, and the set up of everything was super convenient. Would definitely recommend!