The staff named Latoya at the print station has no service customer at all, zero! Telling everyone that the advertisement of Office Depot/Max on their website that if you place a same day order for print (if you order it before 2pm) is not true! Then at the mangers/admins, this is false advertisement!!! read more

Always a great selection of Office needed supplies. I came in for ink cartridge and to recycle 2 ink cartridge. Got a huge discount on paper supply with my Business Account. Great deals! read more

Officemax - Finally got the HP Laser printer for home office - Office Equipment Near Me - Las Vegas, Nevada

Not only is the location super convenient... They have the best cashier named Rowena! I went in there with zero expectations and a lot on my mind... I saw her having a fun interaction between people in front of me and then just delightful when I stepped forward - sometimes it's those small interactions that can make all the difference in someone's day : ) read more

Horrible service! Not helpful at all with the FedEx package return process. It was ridiculous.

I'm hoping that someone in charge of something sees this and fixes how absolutely horrible the people that work here are. No one knows what they're doing. They are rude and literally work as slow as they can. You have to go to them because they won't walk to you if you have a question. Please, whoever is in charge of this location. Start giving customer service tutorials. Or at least lead by example with your customer service in anyway shape or form. This is the most frustrating experience for a stupid office store. I spent 20 minutes attempting to place an order with an incompetent employee and ended up wasting my time and going somewhere else. Prime example of how a business gets too big and craps on customers read more

One of my favorite office supply store in town! Yes, chain stores have their issues and mostly understaffed, but this one has a great combination of good folks, and good rewards program. I suggest going in the early afternoon or night to avoid the crowds. I suggest you open a rewards account to get the most for your buck, and check out the online deals. (They can deliver to the store, too. Take that Amazon) read more

I love this location. I primarily come here for printing and lamination needs. everyone at the printing area has always been super helpful and nice to me. Today I went back as I accidentally told the girl to print the wrong page and the manager reprinted it for me! I drive out of my way just because I know if I ever need help they'll help me. either the manager, the girls or the male who I sometimes see. They are all good. Sad to see some bad reviews but the printing people are great and I'm always greeted when walking into the store unlike some other stores. read more

I drop off ten used toner cartridges a month for recycling in order to cash in on the rewards (minimum $10 purchase for the previous month). It's a good ongoing promotion that is well worth the effort. I cashed in on a reward of $20.00 recently. I opted for the K-cups which happened to be at a special price. I went there so I didn't really notice other items except the name brand backpacks in the middle of the aisle. This was during summer and so that was for Back To School. As for the aisle, items are fairly easy to find. There were a few other customers but I think support for these stores is dwindling overall. Most of these chain stores are the same, white walls and floors inside and very very bright. Checkout was fast. This location at Boca Park closes early on the weekend (I think that might be standard for the office supply chain.) read more

We received great service from this location today. The young gentleman at the register helped us carry a heavy desk to the car and was very pleasant throughout our interaction. There was a $10 off coupon attached to our online pickup receipt which was expired. He mentioned they would still honor it, so I went back in to purchase a box of paper. The young lady who rang us up realized: 1) The coupon stipulates $10 off of $30 is for regular priced items, but the box I had in my cart was on sale (so we thought) 2) Come to find out, the box of paper wasn't on sale and the sign was misplaced 3) Without hesitation, the young lady asked the manager to honor the wrong price AND include the coupon, which the manager approved right away At the end of the day, I would have been completely okay with picking up something at regular price to be within the guidelines of the coupon, but they went out of their way to make a customer happy without thinking twice. This location isn't closest to our place, but we'll be shopping at that store in the future. Last thing to note. Based off my purchase of paper, the lady knew I was printing massive amounts. She mentioned about the toner recycle program that I had no idea about. I'll be taking advantage of that program. What a great way to keep customers coming back! read more

The customer service at the print department was amazing! Despite the heavy influx of customers, the Office Max staff was tremendous. Jason deserves a special shout out for helping with a quick turnaround project that had multiple levels of detail. I'm appreciative of both his skill and demeanor displayed while assisting me. 5 stars for an office store? For sure! read more

Officemax - Just finished up! - Office Equipment Near Me - Las Vegas, Nevada

I went to this location recently for a binder and page dividers. The place is well lit, organized and clean. I was greeted and asked if I needed assistance. There is a very good selection of binders of varying prices and I found one I liked very much; and it had color coordinated dividers available! I couldn't find a coupon for this place on my phone unfortunately. Checkout went quick and efficiently. There is plenty of parking nearby as it is located in the Boca Park shopping center (near Target). They also offer business related services such as printing. I would return for other office supply needs. read more

Just went in to get some pages enlarged. I don't mind a $2.50 minimum. Have six pages. Girl told me it would take 24 hours!! Tony, the manager that I know, had just left I was told. Manager on duty told me that was their new policy. OK, I WILL GO TO KINKOS FOR COPIES AND OTHER STORES FOR INK AND OTHER OFFICE SUPPLIES IN THE FUTURE. NO SHORTAGE OF STORES HERE. read more

Very dismissive and unprofessional staff. There were three staff in the front doing absolutely nothing, I came in for resume prints and had about 20 minutes to spare to get to my job interview around the corner. There were no other customers waiting or even in the store. The lady at the Print counter asked me why not just use self service, and I let her know it's because I want to use resume paper. She tells me to then sign in and proceeds to make me wait for at least 12 minutes, while the associates do NOTHING. They could sense my irritability because I am now going to be late to my interview. She then proceeds to help me as slow as possible, and then ask for my address and personal info so that she could create the invoice? I asked you to print a few pieces of paper, I am in a rush. I told you 3 times. I was not entertaining this. I proceed to ask her around how much will this cost, she then tells me the exact price. So you're sitting here wasting my time? I left the amount owed plus some on the counter an ran to hopefully make my interview on time. read more

Good selection and services, but wait times can lengthen when there is high traffic and not enough staffing. read more

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After not having the help I needed from Office Depot up the street, I called Office Max and Latoya was so kind and helpful. Later, while I was finishing my order, I could hear her on the phone with another customer, and she was just as nice and helpful. She was truly above and beyond. Not everyone has Snapchat, or knows how to handle some, maybe, trivial technology tools. Having people with awesome customer service is invaluable. There was also another young guy working with her, who caught me gathering my trash after finishing my order, and he said to not worry, they got it. But I still felt inclined to clean after myself. What a gentleman. I will make sure to come back to this store for my office supplies and printing works. read more

Gonna give this place 4 stars based on customer service. I bought a laptop on the day before Black Friday from Officemax.com, and I ended up finding a better deal from Amazon ON BF. When I got the laptop, I tried to sell it on Craigslist to make a few bucks, but failed, so I just returned it to OfficeMax. Now their web site says 30 days return, but apparently in store it's 14 days. They argued with me that they couldn't take it back except for store credit, which was a no go for me. I had them talk to the store manager, and somehow they made it all work in the end. Barring any problems with the credit not hitting my credit card next week, I am pleased with how they handled it, even though I did have to lean on them a bit to make it work. read more

There's a difference between service and selling. I rarely come here, but when I do it's always to print something. So, every time I come here it's either good service or good selling.... It's never both. I'm talking about how some of the workers here really know their stuff and sometimes they don't. But my purpose here isn't to degrade this spot, cus in the end of it all the job gets done. My last time I came here, I was making a special gift for my 2 year anniversary with my BF. And I needed to print out large prints of pics. The coolest thing was that they were able to make it the exact size I wanted. Plus the guy totally took his time with me (good service) and was very knowledgeable about his stuff. He even helped me save money by putting all my smaller prints on one whole sheet (good selling). So, I guess I got both service and selling that night. And plus they have HUGE paper cutter in-case you want to cut poster sized things. Also, there are plenty of copy machines lined up for your own use. Instead of having to wait for someone to do it for you. Plus they offer a selection of free colored paper to use if you need to. No matter what... This spot right here is my second home office. read more

Officemax - Office Equipment Near Me - Las Vegas, Nevada

I don't go to office supply stores much, but I needed some copies made and it was on my way home. The copying process is fast and easy. It's amazing how quickly you pick up using a copy machine again after spending a career working in public schools. It just goes to show you I was taught by the best secretaries there are!!! Back to Office Max - as I said, getting copies made was quick and checkout was fairly easy. I know it's the "most wonderful time of the year" -- back to school and I don't have to go back -- so there was some line but checkout wasn't painfiul. This business rates its A-OK easily! read more

Came in to pick up an online order, all staff on their phones when I walked in. I had to walk up to someone really close for them to notice me. Got my order from the rack after they pointed where it was not saying a word, walked out kindly saying have a lovely day, all I got was a mhm. Very unprofessional! Super dismissive! As if they're doing my business a favor. Don't order from this location! Very disappointed. read more

Office Max is my store of choice for office supplies when I need immediate action. If I haven't planned well to order online, I can find printer ink, flash drives, envelopes, white boards, an array of pens and more. The store is always organized, neat and well stocked. There is a paper cutter for customers to use and print shop. When I needed a custom stamp made, I ordered it online and it was ready to be conveniently picked up. The lines are usually short and quick, management ensures that the customers are quickly attended to. Parking is plentiful, so stopping in is an expedient process. Store Hours Mon - Fri, 8AM-9PM Sat, 9AM-8PM Sun, 10AM-6PM read more

Officemax - Hours of operation - Office Equipment Near Me - Las Vegas, Nevada

Great store in Boca park. Lots of great supplies, and usually, helpful customer service. They are sometimes understaffed, and that leads to issues. But some of the services are things you can easily do for yourselves, such as the fancy copiers, faxes, and shopping. They have good sales, too. read more

It's been minutes on hold waiting for curbside pick up, at this point I could have just bought my item normally. Nobody I have seen going inside is wearing a mask. I eventually walked in and got my product immediately. The original team member I spoke to decided to leave me on hold. The person inside seems aggravated at the first associate and apologized. At least my item was ready. read more

Waited 25 min with one person in front of me. My two papers ..... No acknowledgment from girl with purple hair, attitude and looks like she hates it there until another worker came she decided to help me. I'm irritated beyond. I read the reviews and said maybe some people on here are too sensitive but now I see why. I'll never come back, I'm a manager in customer service and this was disappointing. read more

I love shopping at OfficeMax they always have excellent customer service and they make sure that you leave the store with completely satisfied with your needs read more

Need office supplies. They have it. I pay. Short lines, quick service. 3 Stars. read more

Location usually wins when you have a need for office supplies or quick print jobs, so this is the geographical winner for me! There used to be a copy associate who was a pro. She would always give me a hard time about some of my last minute design hack jobs I was getting printed, and I would just blame my imaginary local design staff. She knew her stuff and was always quick, but she is not around any longer. Now, copies take longer and the staff isn't as pro, but they still get the job done. And, I appreciate that the process for getting things printed is informal. You just walk up, hand them a thumb drive and direct them to what you need and how many copies. You don't have to fill out a form in triplicate. There are several self-serve copy machines. Plus, they always seem to have random supplies I am looking for like butcher paper. read more

First it's back to school season- you would think they would have enough employees, or at least more than one on the register. I stand as the first person in line for a good 8 min while this guy answers phones and avoids eye contact with me. Then he gets off and says "are any of you ready". Not, sorry for the wait or thanks for being patient. I go up, I see an order adding up to $99 on the screen and he asks me if I want a printed or emailed receipt, I say printed and say that's not my receipt on the screen. He replies that's not a receipt, I turn it to show him an order on the screen and he again tells me it's not a receipt..."you just need to answer the question" and he presses print. Then he goes "oh" while a new order shows up for $25 and he's says "$25", I again say that's not my order. Please note I had one folder and a pack of pencils- anyone paying attention could guess it wouldn't come out to $25. My two items finally get rung up (another clue they weren't my order as he hadn't even rung them) and I finally pay... he answers the phone while I'm standing there and slowly hands me my receipt and bag. I say thank you, he says nothing. Over priced and horrible customer service. I won't be back. read more

I came here to get 15 pages printed. The associate at the counter took my flash drive, but came right back with it and told me he'd do it in a second because one of the other employees was using the printer. That was fine until that "second" turned into 27 minutes (yes, I counted). For the first 15 minutes or so, I just looked at some nearby electronics in case he were to call me up. After that, I couldn't help but just stand right there at the counter waiting and giving him obviously annoyed glances. A man came up next to me that wanted some copies and the associate told him he'd have to wait, but the man explained they were just copies, so he apologized and made his copies right away. That actually irritated me even more because I NEVER got a single apology, not once. FINALLY, after 22 minutes the printer was free. Instead of informing me politely, the associate just went in front of me and stuck out his hand so I could give him my flash drive. I figured I'd be out of there in a couple minutes after that, but I was wrong. He ended up printing my papers ONE BY ONE, all 15 of them. That's where that extra 5 minutes came from. When I asked him why he couldn't do it all at once, he said they had a "weird system." Even after checkout, he still didn't apologize for the wait or the inconvenience. To top it all off, it wasn't until the next day when I was going through my prints that I realized he double printed two of the pages and completely left out three of the pages I needed printed. Verdict: Screw you Office Max on Charleston and your "weird system!" read more

Wasn't very I'm presses with the level of service in the store, nor the organization of employees. Woman asks how she can help us. I tell here need to know where the calendar boards are, she says okay no problem someone will help you.. Just walk to the, and meet them in the middle of the store on the left. Huh? Should an employee meet me? Why did you ask if you could help me if your pondering me off on another employee? Why can't you just tell me where the damn boards are!! Ugh Sadly I should have just gone to walmart to get it. It probably would have been cheaper. Especially since my roommate just bought one there and it was 10 bucks and I just paid 12. read more

so if you use office max or office depot and go to the store print section if you use an employee for a printing job less than 50 pages they charge $2.50, just to have an employee help you , not only do they earn wages but they won't help out unless you pay , the service has gone down hill and their attitudes terrible . sadly another company with woke ideas for customers read more

I only come to this location because there's not another office supply store very close to this area. They're very highly priced and you always have to wait in line even when you're just buying a couple of pens. The last time I came here I bought an office chair and I spent $150 on it. After I got it back to the house it was missing a few screws. So I brought it back and they refused to give me my money back. The woman was fairly rude. I would definitely go somewhere else if there were another place closer that had real office supplies. read more

Officemax - Office Equipment Near Me - Las Vegas, Nevada

this location has feeble customer service. I initially ask for 8.5x14 paper and was told that it's no longer carried by the store. I ask this particular employee to get me assistance as I knew I was dealing with an imbecile who was too focused on his lisp when he spoke instead focusing on learning store product. I finally get help by a competent employee who leads me to what I needed. Another example of a case for remedial training read more

Officemax - Office Equipment Near Me - Las Vegas, Nevada

Wow .. Stephan (step-on) lol his name tag was helpful really stands out. He arrived Came and Concord.

I have gone to this Office Max a few times and have only found what I needed one time. If you are looking for something specific and trying to find somebody to help you find it good luck, it's kind of difficult to find a worker because they seem to hide in the front. This time we were going to look for a nook case and I went straight to the Nook Tablet area. I didn't locate any cases so I decided to try to find a worker to no avail. I then started exploring the store, and ended up finding the cases in the next aisle. They were expensive and had been opened already I took a few minutes to find a worker. I finally found one and asked her if she had any more cases. She didn't even know that they had cases there so I showed her where they were and she laughed and said "Oh I didn't know we had them." She stated if they were on the floor that's the only stock they had. Normally I steer clear from this place, mainly bc I refuse to pay 10.99 for pens but sometimes you can find clearance items! I'm sure Ill randomly be back here, they do keep this store cold so itll be my go to spot to get out of the sun! JK! read more

This is my new go-to place for business printing services. This review is only for the print/copy center. I've come here several times for a variety of different print/copy services and every time Jennifer has been outstanding! Super nice, very helpful and most importantly...FAST! You can send your print job via email, call her up and then you only need to make one trip in to pick up. I've printed a quick "emergency" need it fast banner - wow, great price, good quality! My sister's wedding invitations - she printed them and cut down to the size I wanted. They looked awesome! I will certainly be back for more print services. Look out current reigning "Duke"...I'm comin' for ya! :) read more

I called on a Sunday at about 6:15pm and a woman answered the phone in an annoyed tone by saying "Office Max, we closed at 6:00 hello?" I'm pretty sure that's the most rude way she could've answered the phone. Either don't answer and let your recording with store hours handle that or act like you're interested in helping who's on the other end. I won't be going to that location. Learn some customer service skills! read more

Great selection. Bright store. Nice staff, but....no manager on site to answer a discount question on a printing job. No way to reach a manager by phone. Waited 30 minutes in hopes the manager would call back because the staff were unable to help. Purgatory. read more

Usually I don't receive too much service from the workers at Officemax... but today oh man! Came here to buy some sticky notes and saw some sharpies... at that moment ROMENIA spotted me out and decided to ask me if I needed sharpies. Of course I do... I have to draw Batman logos everywhere at work... and she instantly threw the crazy Sharpie deal they have at me (12pk for $1), help me buy sticky notes more price pointed to me, and even threw in 10 free folders. I didn't need 10 folders, 11 extra sharpies, or a stack of sticky notes... but because Romenia took the initiative to help me out, I bought more... for LESS. Give her a raise Officemax! read more

I just called Office Max at this Charleston location to find out if they refill ink cartridges (espec. my HP #61). The man who answered told me that ALL print makers have issued a warning that NONE of them will any longer allow used cartridges & that I should have already received that notice from H.P. I inquired "You mean H.P. & all other brands will reject a refilled cartridge?" And he said yes. I then called Tech Mail and was told it is absolutely false & they've never heard of such a thing. And to bring in my HP/black ink & have it refilled for $8.00. read more

Michael made this trip a breeze! He helped me find the perfect printer and I so appreciated that. Thanks Michael!!