We have been vacationing at Polo Beach for approximately 25 yrs. You can't beat walking out your…read moredoor right to the beach. There's also a pool on the property to enjoy as well. We've stayed in various condos, they have all been very well appointed, kitchens have pretty much everything you need for preparing meals. There are BBQ grills and a lovely herb garden that guests and residents have use of. Many excellent restaurants close by, next door is the Fairmont Kea lani if you'd like to avail yourself to a spa treatment, or a cocktail at Luana Lounge. If you're a golfer Emerald golf course and the Wailea Golf Club are right across the street. Polo Beach feels like home and we will always go back.

We moved into Polo Beach club, unit 705 on a Saturday night. On Tuesday, my sister woke up at 4 AM…read morevomiting and feeling ill . She couldn't get out of bed for almost 2 full days. Her symptoms were vomiting, headache, and very weak. We thought it was either a chemical smell due to construction in the building and/or from the air-conditioning. She had no issues Saturday through Monday evening. Monday we were gone all day into the early evening. That Tuesday in the morning, I contacted the management company, Coldwell Banker Island Vacations. I shut down the air-conditioning immediately even though it was 80° plus outside. I opened all the windows and doors and requested fans from the management company. We let the management company know again that something was wrong and they brought over three box fans to see if the smell it go away. Unfortunately, nothing worked. Nothing got rid of the smell. My sister was too sick to get out of bed and out of the unit. We could no longer stay in this unit with the odor and no air conditioning. I wasn't sure what was making her sick. There was a lot of noise coming from another unit/s all day Tuesday. Therefore, we thought maybe it was something to do with the construction and a chemical smell. My nephew was in town at a different complex. He came over to help me and said the smell was terrible and we needed to get out of this condo. At that point, I contacted the management company again to let them know we were leaving and complied with their checkout procedures. Subsequent to leaving the condo, my nephew had a number of direct conversations with the management company. So out of desperation and not wanting to ruin any more of our vacation, my nephew found us a last-minute hotel room with last minute pricing. Since we are no longer going to be in a condo, we had to dump all of our food. So now we lost ability to be in a 2 bedroom, 2 bath condo for the remainder of our trip and incurred over $3400 in additional expenses for the remaining portion of our trip. My nephew contacted the management company again. Their response was they would send someone over to the unit. They called back to say they didn't smell anything. The management company basically said it was our problem and would not reimburse us for any nights. I feel that under the circumstances, we should be in reimbursed for 4 nights. My sister was fine after four hours of being away from the unit which proves there was a problem with the air quality in the unit. This condo and the management company ruined two days of our trip plus we incurred expenses that we never would have had. We wanted to be in a 2 bedroom, 2 bath condo not a hotel room sharing a room and a bathroom. We had just lost our mother in January and another sister was diagnosed with tongue cancer. This trip was for us to have a chance to relax and begin the healing process of dealing with grief. This experience at the Polo Beach Club added to our stress and ruined our trip. For Coldwell Banker Island vacations to just shut us down and say they didn't care about the issue isn't right. Why would we incurred added expenses if there was nothing wrong with this unit. I would certainly never rent through Coldwell Banker Island Vacations if this is how they treat their customers. It's unfortunate that we can't talk to the owner of the unit to let them know that their management company is doing a disservice to their rental.

Have been lucky enough to stay at Hale Pau Hana 5 times. Donna Bender Maui Calls helped us find and…read morebook our stay. Great helpful friendly staff, lovely grounds, incredible views, choose the exact unit you want to rent, family friendly yet quiet enough for seniors/couples. Best part is being able to walk out back to everything - restaurants, grocery store, shops, liquor store, etc. HPH is a gem.

If it wasn't for the staff I would give it 5 stars. The location is 5 stars. The room and the…read moreview was 5 stars. However the staff? 1 star. Specifically the facilities staff. My son and I were still in the pool on July 6th or 7th at ~8:20pm. I wasn't paying attention to the time. We were on vacation having a good time. Well I later realized the pool closes at 8pm and I genuinely hadn't noticed the posted sign. An employee (an elderly haole man) came outside and yelled "GET OUT OF THE POOL!!" to which I immediately replied, "OK I'm sorry sir, we are getting out, my apologies I wasn't aware of the time" and we IMMEDIATELY started leaving the pool. Despite that, he continued yelling "GET OUT OF THE POOL!!" I am not kidding he yelled at the top of his lungs at least 5x more times. To the point that I responded that we were already getting out and had apologized, and that repeating it was unnecessary. His response was, "Well, you guys don't know how to read the sign, so you clearly need to be told several times." Wow. I completely understand the pool has posted hours and have no issue being asked to leave once I realized it was closed. That part was my mistake. What was disappointing was the way my 11 year old son and I were treated after we immediately complied. There was no reason to repeatedly yell at us or make disrespectful comments. Guests deserve to be treated with courtesy, even when they've made an honest mistake. I hope management addresses how guests are spoken to, because this interaction left a very negative impression. As a suggestion, it might help to automatically turn the pool lights off (if this happened we would have left immediately) and/or disable the gate keypad when the pool closes. We honestly didn't realize the posted hours and those changes would make it much more obvious that the pool was closed while also preventing situations like this. Because of this my family and I will never stay here again. There are plenty of other options just as good or better on Maui. TLDR: The pool closes at 8pm! If in the pool after be prepared to get yelled at by the staff repeatedly with disrespectful comments made to you and your children.

Please do not stay here, and think very carefully before booking anything managed by CoralTree…read more We have experienced one problem after another since the moment we checked in, from not receiving the access code or necessary arrival information, to issues with the cable, cleanliness, and the condition of the condo itself, which is outdated and does not reflect the price we are paying. The most serious issue, however, has been persistent noise and physical vibrations coming from equipment associated with the unit below us. Despite multiple attempts to address the problem which was confirmed by CoralTree was an issue. We continued to experience both the noise and physical vibrations through the floor of our living room. They selectivly do not respond when they are requested to handle the issue which is unacceptable. They have done the same with Booking.com. Unfortunately, the way CoralTree has handled the situation has been an absolute disgrace. We asked for a reasonable solution, either relocate us to another suitable unit or allow us to cancel the remainder of our stay with a refund so that we could find alternative accommodation. CoralTree refused to provide either solution, effectively leaving us with no option other than to remain in accommodation where we were experiencing an ongoing disturbance. We have been incredibly patient and have given CoralTree multiple opportunities to resolve the problems. Instead of feeling supported as paying guests, we have spent a significant part of our vacation dealing with complaints, maintenance visits, correspondence, and trying to get basic assistance from the company responsible for managing our stay. The level of service, quality, comfort, and hospitality we have received does not come close to reflecting the price we are paying. We also booked believing that Wailea Grand Champions would provide something closer to a resort experience. In reality, it is a condominium complex with a mix of vacation rentals and permanent residents, and there appear to be tensions surrounding the rental units. We have unfortunately also experienced problems with the HOA during our stay. As paying guests on vacation, we should not have to deal with whatever issues exist between vacation rentals, residents, property management, and the HOA. The only genuinely positive part of our experience has been the maintenance staff. CoralTree management, however, has completely failed us when we actually needed guest support. At this point, CoralTree feels like the Temu version of Airbnb, except at premium prices. What should have been a peaceful and beautiful vacation on Maui has instead been consumed by problems and by our attempts to get CoralTree to provide a reasonable solution. On a final note, I strongly encourage anyone considering booking with CoralTree to read the other negative reviews carefully. One particularly disturbing review describes a family whose trip had to be cancelled because of a natural disaster, yet, according to their review, CoralTree refused to issue them a refund. Reading that experience after seeing how CoralTree has handled our own situation was deeply concerning. When you are spending a significant amount of money on a vacation, you should be able to trust that the company you are booking with will show some level of responsibility, flexibility, and basic human compassion when something genuinely goes wrong. Please save your money, time, and energy. Based on our experience, I would never book another property managed by CoralTree, and I strongly recommend that others think very carefully before doing so. If I could give zero stars I would.

we stayed for a month at #50. it is shoddy and appliances need updating. light bulb out on the…read morepatio. bulb not working in the chandelier. broken blinds. a/c broke in living room but was replaced, took 5 days. the washing machine broke half way through our stay and even though we were offered laundry service that doesn't work for daily use of beach towels etc. refrigerator crisper did not work. very uncomfortable pillows. loose mats that one could trip over, we picked those up. no mop provided to clean the floors. the whole place needs painting and updating. will not stay here again.

Simply stated, the Wailea Elua Village is paradise. It is one of the most relaxing and enjoyable…read morevacations we have ever had in Hawaii. The condos are all individually owned and rented through a single agency/organization - but the 4 different rooms we had in our family were all great. We had one place (a two bedroom/2 bath) right on the grass field overlooking the water. It was heavenly to wake up in the morning and sit on the lanai listening to the birds and waves. Every evening we would gather en-mass on the lanai and have drinks and watch the splendor that is the Hawaiian sunset. It was awesome! Aside from the really nice accommodations, the grounds around the condos are impeccable. The landscaping is park-like. The crews are always working and they are artists. Perhaps the best thing about the place is the fact that you have access to a full kitchen. Yes, it would be great if we could have indulged ourselves a bit more with drinks by the pool (there are two pools - one more oriented toward families with kids), but heck we made our drinks and took them with us. And the full kitchen meant we could keep the kids happy all the time with food and snacks. Add to the whole package the fact that the Wailea Shopping Center is just a short walk away (and there is an upper end market at the shopping center) and the Wailea Elua Village truly is paradise. Will we stay here again? Oh yeah!

This wonderful property is a great place to stay on Maui. The owners have taken excellent care of…read morethe homes and many are available on VRBO and other locations. We can recommend our favorite unit, 701! Our friends Randy and Julie have a beautiful unit with a fantastic view and it's right next to Ulua beach. There snorkel sites right here and a great beach to go to!

Take me down to the Paradise City Where the grass is green…read moreand my wife is pretty Oh, please don't please take me home.... Not sure why this place has low ratings. We were blessed to stay here, have a living area, kitchen, pool and BBQ available. Plenty of parking around as well. This place allowed us to rest up after a day out in the sun. It is located right next to Wailea Village Center and a short walk to The Shops. We enjoyed walks down to the beach, Shops, Coffee and ice cream.took advantage of the pool and grilled up some steaks. We loved having a kitchen to cook breakfast and dinner. The kids enjoyed eating their breakfast, watching Bluey and Wanka almost on rerun. You've never had chocolate like this... sorry. Overall a pleasant stay. Quiet at night, great location to see sunsets from your balcony. Mahalo

I (83 yrs old) rented from Airbnb a two bedroom condo at Coral Tree (4400 Makena Rd, #310) 6/24-28…read morewith my three daughters. Rooms were lovely with great views and unit was refundable with full cancellation before 5/25. Structural repairs beneath our unit in the garage went on during the day with cutting of metal posts causing incredible noise. Then two huge cranes were placed below our room, ruining the ocean views. We were given no notice that these events would occur. Coral Tree refunded us $500 cash (total cost was $4588), Airbnb refused any price adjustment, as did our CitiCard. Much of my last vacation in Hawaii was ruined. I suggest that you DO NOT stay at any place in the Coral Tree Collection as they do not inform clients about disruptions! And shame on Airbnb!

At first staff were kind and professional. Had a problem with toilet. Stephanie aranged to send…read moreplumber next day. (We had two more bathrooms) Plumber had to come back next day. Kinda hassle while on vacation. MAUI ASTON where we stayed had major problems. No water for day, Pool closed unexpectedly for 3 days. Condo was very dirty. After complaining to Maui Condo and car, Jeff Davis customer service sent me to manager of Aston. I was told "so what" JEFF told me to write a review on trip advisor. I did. Then the back lash came. Threatening to have me evicted for something they said I was herassing others. All this on my vacation. When I came home and called for a compinsation, I was told by Stephanie Hanson. "I was just reliving a bad vacation" Once they have your payment and Credit card they just don't care. Bad Bad Customer Service. Christine

Recently, I used AirBnb to book a condo in Maui through Maui Condo and Car. The booking was in Unit…read moreC-505 at the Kihei Akahi condo complex. From start to finish this was an amazing stay. The condo complex was well maintained, quiet, and very considerate of their guests and residents. The condo itself was spectacular. It was a lovely unit with a killer sunset view from the Lanai, ample space, and had everything in it that you could ask for to enjoy your stay (from utilities to beach gear.) In general, the location of the condo was right where you need to be for relaxation and if you need to get out, the drives weren't too shabby. After a long day driving the Road to Hana or hiking up to the summit at Haleakala, the condo was a great place to return to and call "home." From the time to booking to asking questions during my stay, I communicated via the AirBnb app with Jeff from MC&C and found him to be really easy to work with and reasonable regarding trip planning. I loved my experience and am looking forward to booking with them again if I make it back out to Maui.