The staff was very friendly and knowledgeable, took time to give us tips and hints to stay above…read morewater. The equipment was in fantastic condition. The crew operates on the honor system that we will come back in when we say we will. They also offer the PFDs that strap around your waist instead of a full life jacket (I find the waist ones to be more comfortable and easier to paddle in) Our group of 5 was able to get in easily and we will definitely come back here again ETA: no discount for military or first responders. Please consider offering that in the future!

Very professional, friendly and fun! Jeremy is the best…read morepaddler! And he can teach kayaking, paddle boarding, wind surfing and more! And he throws a mean strikeout!

It's simply amazing, the lessons were top notch and had tons of fun learning how to surf!read more

I was in town for one week and am in the process of learning to kiteboard. I spoke with Bob (the…read moreshop owner) and the instructor, Jaxson, about my skill level (beginner, got up on the board and moving forward during the last lesson I had) and goals prior to arriving. My first lesson with Jaxson was not good. He was not prepared from an equipment/communication standpoint for the lesson. He had only a waist harness (no seat harness) for a beginner lesson. He brought only one size kite, which seemed too small for the amount of wind we had and my body weight. He brought only one size board, which was ~20cm smaller than the board I used during other lessons. It is my understanding that larger boards are preferential for beginners. He asked me if I wanted to wear a helmet (yes, I am still learning). He did not bring an impact vest. He did not bring a method of communication (ie BbTALKIN). Whenever I would ask Jaxson a technical question, his basic response was "that's just how it is". I am a very technical person and I appreciate understanding how things work. I like to know the details. When I tried to dig deeper for further details, I could sense him getting frustrated. He would just reiterate what he had already said. After our lesson, he sent me a text stating that I wasted his time and money because I misrepresented my skill level (I told him I was a beginner). He also stated he was upset with me because he bumped me ahead of other students that had been waiting for at least a month for a lesson (I did not ask for this). If you want to learn to kiteboard, please go elsewhere or you will be disappointed. I wasted my time and money (and excitement). Please don't waste yours!

As you can see from my prior review in August 2023 I love this place. I love to kayak with my…read morefamily. I was here again with my same family of five including two elementary school children. This time I rented two double kayaks for 1 hour at $30 each or $60 total. I also rented one single kayak for one hour or $20. Our total cost was $80 for two doubles and one single kayak in total. This time we traveled south in the bay since the current was moving North. That made it easier for us to kayak back to the kayak base. We returned within one hour. I also purchased a Coastal Kayak hoodie for $40. We agreed we will return here again.

Nothing but good things to say about Mitch and the team at Coastal Kayak! I called two days ahead…read moreof my arrival to find out if I needed a reservation to rent a paddleboard for the weekend and was informed that there was no need. I showed up on the day of my arrival and rented a 10" board with no problems. FYI - the 10" board fit in my compact-size SUV with the headrests removed, front seat down and fin removed. The rental included a paddle and the board also had a leash. I had my own Coast Guard approved lifejacket. I also booked the Burton Island's wildlife guided tour which was a 2-hour tour thru the salt marsh around Burton's Island. Bob (our guide) gave a quick "kayaking 101" before we started and off we went. We had 8 total in our group which was a perfect size for the tour. On the tour we observed ospreys, lots of different types of sea gulls, cormorants who use the bay as a runway before taking off into the blue sky, horseshoe crabs, teeny-tiny fiddler crabs no bigger than a quarter, and little turtles popping up to see what was going on as we were paddling thru the marsh. Bob is a great tour guide with lots of info about the area and wildlife. The meeting point for the tour is the Burton Island's trail head located on the north end of the Indian River Marina inside the Delaware Seashore State Park. For me, it was a short15 minute drive from where I was staying in Fenwick Island. Price wise - the tour and SUP rental were quite reasonable. I will definitely rent from Coastal Kayak the next time I'm in Fenwick Island.

In August I rented a 6x12 floating mat for a week in Lewis Beach. I called them and reserved a mat…read moreto be delivered on a Sunday morning and picked up the following Friday. Per their web page the weekly rental was listed as $350. The reservation and delivery address was done over the phone. The mat was delivered on time. There were no issues with the rental until I noticed that my charge card was charged $500. Upon questioning why the price was $500. They told me that the web page was in error, the price had increased, and the web page was being updated. (Yes my error, I never confirmed with them that the price was as documented in their webpage) It is now almost 3 months later and their webpage still indicates a price of $350 for a week rental of a 6x12 mat. If you must do business with them be careful of getting the price in writing before agreeing to anything.

Easy to book, prompt and helpful. Locally owned company and they offer great items for rent.read more

My family 3 adults and 2 children had a wonderful time on the water. The guides were knowledgeable…read moreand friendly. Our fellow travelers were also fun. The kayaking was just at the right level -- not too easy or hard. The wind made birding difficult but the water and bay were lovely.

Fun, quality boards - great staff. Took my family out for a day of paddling. Staff there couldn't…read morehave been nicer and made it super easy and fun for everyone to enjoy. Beautiful space

My family and I rented a pontoon boat for our family of 8. We filled out the waivers ahead of time…read moreand arrived early to go over any additional paperwork. The people on the dock gave us a very brief overview of the boat and gave us a map to use on the bay. We headed out and within a few minutes of leaving the marina, we noticed something wasn't quite right with the engine. It was making a sound that reminded us of metal clinking together. As we continued on, the motor stalled out and would not start again which brought on some serious panic. We called the number that we used to book the reservation and the woman on the line stated that she didn't handle this sort of thing, which was not helpful in our current situation. We finally realized that the person on the dock wrote his phone number on the back of our map. We called it several times with no answer. This brought on more concern as we were stuck in the channel and had no way to get back to the dock. We finally received a call back 30 minutes later after waving other boats down for assistance. All in all we got back to the dock to switch out boats but the scary part of all of this is the fact that in a true emergency, no one is available and things could have been much worse. This company needs another hotline besides scheduling if any renters need support or assistance.

The guys were awesome! Had a great experience! The sunset was beautiful! Highly recommend!read more

This is such a phenomenal company that really goes over the top with customer service. We had a…read moregroup of about 20 people come out for the kayak ecotour. The staff was so patient with getting everyone together, and kept smiles on their faces the entire time. All of the gear looked very new and was clean. Our tour guides were able to give good answers to all of our questions, and taught us all how to catch clams! The check in/out process was super easy, and signing up for our tickets online was a piece of cake. We will definitely be making this an annual trip.

We did the 3 hour kayaking tour with Anthony and Rose. They were incredibly knowledgeable and fun…read more We saw wild horses, turtles, osprey, crabs, and lots of fish!! Our family of four had two tandem kayaks and our 8 and 10 year olds had a blast!! HIGHLY RECOMMEND!!

From out of the area, a friend and I decided to get in some fishing, and Pocomoke River Canoe…read moreCompany came up on a search for boat rentals. I called, and within a few minutes we were headed over to rent a John boat for a few hours. They made the process easy and quick, even helping out with licensing and boater safety certification. And the price...unbeatable. Of course, once we were out on the water, our day became our own to manage...exploring the river, finding the fish, figuring out what they were eating, etc. But never once did we have any problem related to the boat or motor. When we returned to the dock, they were right there to help us get tied off and unloaded. Whether you're looking for an outing for fishing, photography, or just the pleasure of being on the water, give PRCC a try.

Owner couldn't be more helpful!!! We learned a lot about the…read morearea and options for enjoying nature. Highly recommend stopping in.

The staff is amazing. Im a new boater owner and they have gone above and beyond to help me out…read moremultiple times. Highly recommend!

Our Sunday trip was cancelled 3 days in advance due to a forecasted chance of rain. They said…read morethey cancelled all rentals Saturday - Monday Memorial Day weekend but we could rebook for Tuesday. Saturday was gorgeous, Sunday was cloudy but dry with Monday the only rainy day. Was too late to book with our companies who were still renting boats but were all booked. Our whole group was disappointed.