Have been using Dewey Pest Control for over a decade to service several types of pest, from ants, to roaches, to fleas to even mice. Isaac, the tech, is great! He is helpful. He communicates eta. He is friendly and efficient. I absolutely love working with him. I appreciate that he explains everything and is assuring when it comes to any doubts as sometimes it does take a few visits to resolve an issue. But he is wonderful! Scheduling for some of their termite inspections is at times the only downfall with some of the inspections being a 3 weeks out. Which you can understand can be troublesome when you have bugs falling on your head. read more

Having to tent your house and move out for fumigation is no fun. But Dewey Pest Control Made it as easy and seamless as possible. Jose, our inspector was thorough, accurate, and good humored. Marlon, the chief of the crew that did the fumigation was very clear, easy to talk to and considerate. We had forgotten to pack up some produce that was in the refrigerator, and they very thoughtfully, took it out of the refrigerator and left it for us in a bag at the front of our house. They arrived on time and we were able to re-occupy our home at the estimated time. I would highly recommend them and hope they're still around in 20 years when we will need to do this again. read more

If you want a competent and reliable company this is not it. Called and explained that had rats in the house and needed someone asap to set traps and get rid of them. While they sent someone the next day, the person who arrived was just an inspector who's job was to assess the problem and recommend a plan. When I explained that I we needed traps right there and then and that I couldn't sleep one more night with my kids and dog terrified of the footlong rats we'd seen running up and down our house, I was told that's not how they do things. While Rob was empathetic and tried to help by leaving me with 2 useless nonworking traps that he had in his truck, he assured me that I could call anytime for additional help and removal should we catch any rats. Well, Rob answered my first text and then never heard from him again after several voicemails and texts. They are supposed to come every week to check traps and remove any dead rats and have yet to show up as scheduled leaving me to dispose of over 6 rats while constantly having to call the office to get someone to show up to do the service we pay for. The only reason I am giving even 2 starts is because of Manuel, the kind and responsive technician who comes for the removal, who is just as frustrated with why I am having to call him instead of being automatically scheduled to come weekly as service contract sates. read more

Alfredo did a very good and clean job. Fair pricing. Office responsive to inquiries. Easy to work with.

We needed professional pest control help. They said a person will be at our near-by home in 2 days, between 8 and 10 am. No one showed. No one cancelled. No one called. Of course I will not contract with a business that does not honor a commitment. read more

Dewey is great service. Very consistent with service. What makes Dewey greater is a particular employee who comes to my house. his name is Omar and we love his personality and gracious spirit! read more

Solved our pest problem and come every month to spray the house. I was working with a different pest company before this and it was always hard to communicate with them. Karl F who is the technician is great! He is very reliable, friendly and does a great job. read more

I have been using Dewey pest for decades. And our tech, Ramiro is the reason we stay with Dewey. He is so professional and courteous. You have a gem in him. read more

Contacted Dewey Pest control after negative experiences with a few other providers. From start to finish the Dewey was excellent. From the ease of scheduling a free consultation with a friendly customer service representative, to Todd the Termite Representative who showed up on time and highly professional in his review of our property and the areas requiring treatment. Todd detailed out the treatment options, time involved and cost. No hidden fees and provided a written estimate. The spot treatment for the termites was handled by Alfredo. Alfredo was amazing in his attention to detail and took his time to ensure the area spot treated, our entrance door, was done carefully. Alfredo cleaned up thoroughly upon completion of his work. I truly appreciate the excellent communication and service provided by Todd, Alfredo and Dewey Pest Control at our home and highly recommend them. read more

I'm suddenly dealing with bird mites, and technician Karl Fuhrman was helpful in giving me great information in a really knowledgeable and calming way to make me feel like this is going to all be okay and I'll be able to get this get cleared up. I feel much more grounded knowing what to expect, and the next steps. Now, onward! read more

Used this service on one of the properties I work for. They are very flexible with scheduling. We had some ants and they did a good job.

Our company has never encountered any issues when scheduling appointments, and with any type of pest control services received from the technician Omar. All of the women who answer the phones take detailed messages and make sure the appointments are set in a timely manner. The treatments are always effective and our residents are happy. read more

Absolutely so thank you for this company! They came out immediately to help me out with a big mouse in my house and some in my garden that was really stressing me out! My neighbor referred me because she has used them for years for her home, and I am so happy I did. Very professional and knowledgeable about all aspects of pest control and reasonably, and fairly priced. Cameron was who helped me and I truly appreciate it! Will be referring them to my friends and family! read more

This pest control company is garbage. I have had multiple appointments (orchestrated through my building), cancelled last minute. I have also experienced them simply not showing up. Today, someone came, yet could not perform the extermination. Thus, they rescheduled. This, after I moved all furniture off the walls (in order to accommodate them). The two stars (over one), is due to decent service before 2021. Perhaps this is due to a change in Dewey's company; perhaps due to a change in their relationship with my building (Riva). Either way, having multiple pests with no extermination response is unfortunate. Please do not schedule appointments if you cannot execute them! read more

The gentleman who does my building is EXCELLENT. He is friendly, and polite and knows what he is doing. I recommend him and I recommend Dewey Pest & Termite Control. They are the best people to use. I had cancer and my life was saved by an organ transplant. He sent me a detailed email with the products he would need to use and he wanted to make certain I asked my doctor to make certain it would be okay. I appreciate him looking out for me. read more

I can't say enough about this company. My tech is Omar and he is consistently on top of everything. I have a very large property in Santa Monica so I have every kind of creature you can imagine (squirrels, opossums, fleas, mud wasps, bees, water bugs, spiders, roaches, silverfish,etc). Its a lot to deal with but Omar is always proactive about treating in a safe way. I strongly reccomend the company. Covid-19 Note: they have implemented best practices during covid. The techs are always wearing PPE and the company has implemented a checklist to be completed before treatments inside a residence to ensure the safety of everyone. They also provide a comprehensive prep sheet before treatment so you can prepare accordingly. read more

I have been given the run around for over a month. I simply need a report. i have called multiple time with no resolution. so i cancelled my apartment account of 14 yrs. read more

Highly unprofessional and they charged for services not rendered. I hired Dewey Pest Control for a property in Brentwood, signed a contract for services which they failed to provide. It took way too many attempts to reach anyone in the company and I hardly every received a call back. Never knew what date the technician was visiting the property to perform services and to give access yet Dewey kept thinking it was ok to keep charging. I must've made at least a dozen calls and left a half dozen messages to cancel the account yet they did not care. It took a simple message to the technician when I caught him on site one day that he was not allowed on the premises and to have the office call me. I eventually stopped paying in order to receive a call from their office. While on the phone the rep only cared for receiving money owed for services they did not provide according to our contract. I offered to continue doing business together according to the terms of the agreement, the technician said " I will close your account" and he hung up the phone. I recently received a collections notice for this account and will be taking legal action since they don't care to correct their own mistake. They don't care for customer service, money is the only this they care about. I'm sure they'll ignore this review just like they neglected to provide me with services based on out contract. read more

!Edgar! FIVE-STAR REVIEW I want to give a huge shout out to Edgar at Santa Monica Dewey Pest Control. From the day he first came to service our home, he has been a total professional and goes above and beyond to be of service. We were having several problems at our home with pests, flies, fruit flies and Edgar solved these problems. Edgar is a complete and total professional. Thanks a million Edgar! read more

Want a bug detective? Over the years, these people have come through time & time again for unknown insects. Reliable, dependable, trustworthy. Sound advice for free & it has worked every time, like a charm. Please, have the courtesy to ask what is a good time to drop by. After all, it is a free favor. Here's what they told me: take a piece of scotch tape, tape the bug to a white index card. Don't press down on the bug, just the edges of the scotch tape. Bring in the bug taped on the index card, & voila, they are happy to examine it under their microscope. The funny thing is they get excited about bugs! If they have doubts, they consult their buddies. They are only open m-f 8-5, take the Cloverfield Blvd. exit off the 10 freeway in Santa Monica, by the gigantic American flag. You can also leave a message on their voice mail. read more

We contacted Dewey Pest Control to inquire about a service plan for our new home. Dewey was able to schedule an appointment within the next few days. Our technician, Raudel, was fantastic. He conducted a thorough examination of our property and provided a detailed explanation of the services he could offer. Upon returning for our initial service, Raudel was again prompt and extremely professional. He took time to walk me through the process, explain the organic products he was using, and took extra care to ensure our small dog would not be harmed. Based upon this experience we look forward to working with Raudel and Dewey moving forward. read more

We have had a quarterly contract with Dewey for years and they have made sure that ants and moths, etc. have stayed away. But then we started having rodent problems and all I can say is ...ick. Omar, our service rep has diligently made sure that these critters no longer have access into our sweet home. But it's also not something that can go away overnight. But his patience and persistence has now made sure that we are rodent free and I can't thank him enough. read more

I have been with Dewey Pest Control less than a year I have always been taken care of with any of my questions in regards to what is going to be done. The technician that comes to my home's name is Joe he always calls the day before to set up the time for my appointment and service and he is always on time his very informative and very neat and his appearance My brother and sister-in-law have been with Dewey Pest Control over 45 years and they're the ones that recommended Dewey Pest Control to me. Thank you, Lois of Covina, Ca. read more

Omar at Dewey Pest Control is great! He comes regularly to treat my two patios and my garage for spiders. He also came for a small black ant problem that suddenly appeared in my kitchen and after the 2nd visit, the ants have not returned. Omar is friendly, prompt, thorough, knowledgeable, courteous of your property and he's patient and detailed about answering my many bug questions. I would recommend Omar at Dewey Pest Control to anyone looking for great service! read more

I am an apartment manager in West Los Angeles and have been using Dewey pest control for many years. We have a contract with this company. I have an exceptional person named Charles who is now in charge of my building and that is why I am giving him a 5 star review. Charles is very personable, friendly, and always has a nice attitude and is willing to answer all of my questions. . You can tell that he actually cares about his job and is extremely knowledgeable. If you are in need of a great pest control specialist, call and ask for Charles. He truly goes above and beyond to make his customers happy. Thank you for reading my review. I hope it helped. Have a great day and stay safe and well!I read more

We have a contract with Dewey for our apartment building and I had an issue happen over a Holiday weekend when they were closed but it needed immediate attention. I decided I would try to reach out to my rep to see if there was anything they could do. Isaac came out on his weekend off to help me treat the situation. So grateful for such great service ....he was a lifesaver!!! read more

I got an infestation of a strange bug I hadn't seen before. I called Dewey and Raudel came promptly and informed me they were German roaches (who knew?) and they were hard to get rid of. He was right! He came a total of four times to spray until they were finally eradicated, charging for one price that was good for 30 days. He was prompt, returned phone calls and also called me to see how the bait traps were doing--very rare for service companies! He really knew his bug stuff! I highly recommend both Raudel and Dewey Pest Control. read more

We have been a customer of Dewey Pest Control for over 10 years at Branch 23 in Burbank. The service has always been good but now with their new branch manager, Vince Munoz, service is even better. From our technician, Oscar to the office staff we couldn't be happier with their efficiency. I would highly recommend Dewey Pest Control (of course the Burbank Branch)!! They can be reached at 818-843-7800. Jack S. read more

Ramiro at Dewey has taken care of our pest issues for over 5 years now. It's a handful with 183 units but he manages to keep our pest issues to a minimum and our residents are always satisfied with how informed Ramiro is on the subject. As a manager of the community I'll say that having little to zero pest issues is a huge break for me. Ramiro is the reason why our community is doing so great. He knows more than google when it comes to all pest and he makes suggestions on preventing issues which is so helpful: He has saved us many times and we appreciate his hard work and great customer service. We have many vendors at our community, he is one of the best and we are so glad to have him as our tech. read more

Just had the first treatment (indoor and outdoor) with Raudel and he was super helpful in explaining the process, super detailed, and cleared away all the webs. He used an organic treatment which had a nice peppermint smell and was great about explaining how it works. Charles was my initial contact and he was also helpful. read more

We started working with Raudel at Dewey when we heard a noise in the crawl space (ack!) that ended up being a rat. Raudel has been doing monthly service on our house since then, and while we've had an occasional rat caught in a trap (due, I believe, to a neighbor who doesn't keep their yard clean), rodent activity is way down and we are happy with the situation. Raudel always calls to confirm his appointment, and is always prompt and friendly. Thank you! read more

I wanted to write a superb review for Dewey Pest Control generally and specifically Omar, an incredibly knowledgeable, proficient and kind technician!! He/they eradicated a flea problem we had and I would highly recommend their services! read more

Dewey is our go to pest control. My company has been with Dewey for many years. We always review other vendors and change but Dewey is always been the best so we decide to stay. Also, I just wanted to say Edgar Hernandez is a stand up employee. He has gone over and beyond helping us keep our pests under control. I have never had a technician talk about strategies and ways to assist us to keep our company clean and clear of pests. Thank you Edgar!!! read more

Excellent customer service for years with Dewey. Fine people who always take care of my issues from wasps to ants to other unwelcome creatures. Look forward to working with Rodell now! read more

since i'm in real estate, i work with a lot of vendors/contractors. most of them fit the stereotype: late, unresponsive, surly, underperforming, and annoying. this location of dewey (my experience with different locations varies) is stellar. the coordinator on the phone, jessica, is polite and efficient, and the technician juan is super punctual and one of the friendliest guys you'll meet. if you've got bugs on the westsiiiiiide, call these folks. standard treatments are offered with a 30-day warranty, and if there is a re-infestation in those 30 days, they're willing to come back again! appointments are booked in 2-hour windows. for convenience, i always have jessica call me on my cell phone 30 minutes before the tech will get to the property so that i can meet him there. and unlike many other vendors, you can trust that it'll happen. read more

Dewey Pest & Termite Control - Pest Control Near Me - Santa Monica, California

Excellent customer service! I had Rudel come over to spray and he was incredibly knowledgeable about how to keep my place bug proof. He was patient with all my questions and had a great attitude. Highly reccommend Rudel ( I hope I'm spelling it right) he really knows his stuff. read more

I've been a customer of Dewey for over a decade, and have always gotten excellent service. I'm responsible for a rental property, and therefore work with many service providers. Dewey is hands-down one of the most straight-forward and reliable. With many vendors, there is a rotating cast of service people and quality varies. With Dewey, I have worked the whole time with Ramiro. He's always reachable, always attentive, and always gets the job done right-- and my tenants (and I) love him. read more

Finding someone to work on a boat is hard. Finding someone to save you from rodents on a sailboat is harder! When I called Dewey, I was told that they'd send their 'rat whisperer.' They weren't kidding. Bruce was professional, kind, and provided exceptional customer service, stopping by over the weekend to make sure that the problem was solved and I could get a good night's rest again. I can't thank you enough for your kindness and exceptional service! read more

So we contacted Dewey as we noticed our neighbor uses them and Raudel is amazing he comes always on schedule and on time and does a great job. The amount of bugs we had has dropped 75% so we are happy. Thank you Raudel. read more

Hired Dewey when we had a pest problem in our new house. They resolved quickly and have kept us animal and spider free for several years. Raudel is our guy. A pleasure to work with! read more