You could return a phone call prior to 6 years!!! Try to solve my kitchen problems with the finish!!!! Very disappointing, considering I've been a builder in Clark County for over 30 years and used to give you all of my business. And this is my personal home. It's embarrassing every time somebody comes to my house to meet for me to bid there jobs, they see my kitchen cabinets and I have to say where I got them and why would never use the Dewills again .... incredibly disappointing after all the years of doing business together. read more

Very disappointed with my cabinets so far. At first glance, they are lovely to look at, but not the "custom" solid wood cabinets quality I was expecting. They are a downgrade from my previous genuine solid wood cabinets. The cabinets were purchased a by an authorized dealer for $17k and professionally installed. You can't tell by looking at them. A year later, I've had to touch up the paint several times. Don't purchase. read more

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I'm still in love with these kitchen cabinets. They were installed 14 years ago, now I need one more to fill in where bricks have been removed. read more

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Hello, As a designer, I LOOOVE working with DeWils. Their product is of a superior quality, their service team is very responsive and helpful. I have had customers that have had their DeWils Cabinets since the 1990's that are still in fantastic condition! I suggest them to all my clients!!! read more

I am an independent NKBA Certified Kitchen Designer now located in San Diego County. I have designed, sold, and was in charge of overseeing the installations. During my Certification internship I designed and used Dewils Cabinets in Central Point Oregon. The company I represented at the time purchased from Dewils for many years prior to me working there. Our reputation as a Design Build Firm depended on great Customer Service and Dewils had an excellent reputation. Their deliveries were always on time. Cabinets were Packaged very well with minimal damage. Follow up emergency deliveries were also excellent. In addition, their 12 year warranty is very important when designing and representing a cabinet company. Keeping their word with any problems was what always kept us returning to them for more cabinets. We had many happy customers. Including our installation tradesmen. read more

Pricey for the marginal quality. I replaced kitchen, island and wall cabinets during a whole home remodel. Spent over $30,000 on solid wood cabinets alone. Paint quality is horrible. Looked great at first but about 4 months later I noticed the paint was wearing off near the drawer pulls simply due to hand touch( we are careful- no kids) and I use only water and a soft sponge to wipe clean. I'm having to use touch up paint 4 months after installation???! 1 year later 8/2018 the paint is cracking for no apparent reason. Run! Don't consider Dewils!! read more

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Alex was my kitchen designer and everything absolutely exceeded my expectations. From the back and forth with the design to the install and subsequent "finishing touches"- I am so happy I paid a little more and went with them. The customer service is outstanding and my kitchen was worth every penny. I'd recommend this place to anyone. read more

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Went to get some ideas for a kitchen island and possibly sit down with a designer to feel out some pricing and set up a in home consult. In talking to the salesperson I COULD NOT get a word in edge wise--the salesman kept talking over me, cutting me off and would not let me finish!! This saleman/designer didnt listen to a damn thing I was saying, nor did he appear to want too. Heavily pushing a full remodel, making assumptions about what I could and could not afford. WHAT. AN. ASS. They will now never get my business. NEVER again will I come to this business! read more

We hired a company in our area and they installed Dewils Cabinets in an ornate frame in white lacquer. They have terrible soft close mechanisms, the finish work regarding the smoothness was only good on the flat fronts, they were rough on the edges and the paint peels off. There was arches on a couple of the doors and they were so irregular it looked like a child did the work We strongly recommend another company. read more

I can't speak for their cabinets but DeWils has me as a customer for life. We just built a new home and DeWils was the company my builder recommended after outfitting our new home with all brand new appliances. We worked with Ron Moore who was a pleasure to deal with and at no time during our interactions did we ever feel rushed. Ron took the time to explain the pros and cons of each system we considered and even threw in a Jen Air dishwasher which saved us a few extra bucks and matched our refrigerator and gas range. Because I work full time I didn't have time to follow up on our manufacturer rebates which were promised so I called Ron and he took care of it ensuring that we got back whatever funds were promised. There is something to be said about service and a company that hires representatives that are not only knowledgeable but actually follow through after the sale. Even if you had to pay a little more it would still be worth it in my opinion but we found their pricing to be competitive with everyone else's. They steered us in the right direction and we couldn't be happier. read more

We have DeWils cabinetry throughout our entire home and couldn't' be happier. I was worried about doing white painted cabinets in our kitchen due to the fact that I have a rambunctious little boy and dogs - but they are so easy to maintain! I just wipe off the spots with a damp towel and they look good as new. Having lived with crappy cabinets in the past, we love the sturdiness of the cabinets, doors and shelves and the soft close drawers and doors. Would highly recommend! read more

I had DeWils design and build my dream kitchen and they did not disappoint! I have been using my new kitchen for 3 weeks now an I must say DeWils did a supper job on the design, building the cabinets and the installation. I was so happy with how the cabinets turned out that I had an entertainment center built and a vanity. I could not have been happier with the whole process. read more

Incredibly disappointing customer service, advertised lead times are inaccurate making my kitchen remodel on a time crunch frustrating. Wish I went with the other company and if this is any indication of their customer service I terribly regret our decision to go with this company. read more

I am remodeling a bathroom and am replacing a pedestal sink with a vanity and solid counter top. I intended to do most of the work myself as I have had experience installing solid counter tops in my other bathrooms. I hired DeWils to make a simple vanity cabinet. I purchased the solid counter top from another supplier. I visited DeWils and met with the cabinet specialist. I picked out the cabinet doors and finish for the cabinet. The vanity cabinet will go in a corner, so I only needed a finished end panel on one side. The salesman, Jim, prepared a diagram of the cabinet on his computer and printed it out. I agreed with the design and ordered the cabinet. I picked up the cabinet and was surprised to find three boxes at the warehouse. I took everything home and opened the boxes. I find that my vanity cabinet is only 3/4 complete. The second box contained the finished end panel for my cabinet, and the third box had a 1/4" x 4-1/2" x 8' piece of finished material to cover the 30" long kick plate at the base of my vanity cabinet. The end panel is larger than my cabinet and is not cut to fit. I called Jim, the salesman, and asked why my cabinet is not complete. He said that I need to cut the end panel and the toe kick material to fit the cabinet and glue them in place. I do not have a table saw, so I now need to hire someone to complete my cabinet. At the time I ordered the cabinet, Jim did not inform me that I would not receive a complete cabinet and that I would need a table saw, glue and clamps to finish building the cabinet myself. Based on the drawing and our discussion, I believed that I was going to receive a complete cabinet. I called Jim to ask if I could bring back the pieces of my cabinet and have them complete the assembly of the cabinet. He said that I would have to pay them more money to complete my cabinet. I am not willing to haul everything back to DeWils at my own expense and pay them more money to complete the job that they should have done in the first place. I must say that my experience with DeWils was very negative, and their customer service to resolve this problem is horrible. I cannot recommend DeWils to anyone. read more

The service here is horrible. I just built a million dollar home. Spent 65K on appliances here. Three of which were non functional the day we moved in. When calling to report the issue and speaking with 4 different people including my project manager, they gave me the phone number of the manufacturer (Wolf) to call and have them deal with it. They refused to help me or make it right. read more

I bought my cabinets from DeWils and it was a horrible experience! I am a Real Estate Broker and have dealt with many companies over the years. I went to Dewils as I was trying to buy local not made in China cabinets. The mistakes were ongoing and I am fatigued with all of the mess I had to deal with. I paid over $13,000 for cabinets in a galley kitchen and some are wood and most are not as they are a veneer. None of this was explained to us so I would have to say their people are antiquated and non of them are really interested in doing excellent work. Some of the cabinets are cream underneath from a laminate and 2 are wood. Again it wasn't explained to us. They appear to be used to disasters and deal with them so casually. I would have to write a short novel to explain all that happened but be very careful buying from DeWils as customer service has gone to the wayside. I wouldn't recommend them or use them again that is for sure. Disaster after disaster! Go to EastBank Appliances on Hawthorne and ask for Thom as he was so knowledgeable and I wished in hindsight that I had bought all my appliances from Thom. Also if you have a problem with an appliance Thom gets on the phone and talks to the manufacturer. EastBank were the best customer service by far and carried all the high end appliances! I feel like I should have asked for 1/2 off my bill for all the problems I had to deal with. Also they have these installers that could care less about workmanship as they are all about getting in and out of your house. read more

Excellent company that builds quality kitchen cabinets. I highly recommend them.

We went to DeWils to get a quote on a custom bathroom vanity, and that's where it ends. The guy we spoke with took all our information and said he was two weeks behind and would get back with us within 3 weeks. Three months later and not a peep! I guess when you are busy the small jobs that keep you alive during a bad economy don't matter. I would not recommend doing business with this company. read more

The worst customer service. I'm only shopping here because it's he only local place who had Jenn air stove top replacement in stock. On hold 8 minutes transferred three times before I got to someone read more

We got a 12 year warranty with our DeWils kitchen cabinets. We were happy until various spots started to appear on the finish. I called my dealer and he never called me back. Months later I called again and he said the email to the DeWils rep had bounced. Gave him another month, no action from anybody. So I drove to Vancouver and did a "60-minutes" style walk-in to their corporate offices and got the attention of on Bob Burkholder, Sales Manager, who promise me action. A call that day from the dealer gave me hope. But now another month went by and nothing. So I asked Burkholder again and now he says the damage is because of wetness and so it's not covered! Show me a kitchen that has no water! So I guess I'm on my own despite the so-called "Warranty." Update - finally today (3/17/09) a DeWils Rep visited my home, after at first the main office said I had to send them a door off my cabinets (riiiight). So the rep says he'll fix it himself, in a couple weeks when he comes through town again. Let's hope so! read more

We have just purchased a new home but have not moved in yet and bought several appliances from DeWils. I had a question about the installation on the dryer. The manager did not know the answer and was going to call me back. Instead he sent a technician within the hour, who waited for me to return back at our new home. The tech explained my concerns and gave me some interesting tips and information on the rest of my appliances. Awesome service. I will also add that the prices we paid on the appliances were great. Nice discounts especially on the washer, dryer and stands. Thanks Ron. read more

Dewils Cabinetry is one of a kind; elegant, gorgeous and amazing quality. The wood used is beautiful and creates a fantastic ambiance in the room. The designer I worked with really listened to my needs as a customer and stayed within budget. The designer helped to pick from the many styles and even found me hardware that complimented our desk. Install was quick, clean and even completed on a weekend! Dewils' customer service is impeccable; the family-run company really knows how to keep their customers happy. I look forward to more projects in the future. Thank you Dewils for creating a gorgeous built in desk for my husband and I, we love it. read more

I'm not sure what's going on with the previous reviewers in California, but in Vancouver, WA DeWils rocks!! We have their cabinets throughout our home and after 5 years of use we have not had even one tiny problem! The workmanship is great, the finish is durable and they look like the day we moved in. Also, our appliances were supplied by DeWils - no problems there either. We recently had to replace our 15 yr old laundry appliances and DeWils beat all the big-box stores in price and service. Don't walk into DeWils - RUN! They are great to work with and their service is the best around. read more