I drop my phone a lot. I wish I didn't …read more. I have been to iCircle twice now in the last 4 months to get my screen fixed. I can't get over the excellent customer service they provide here. Everyone is super friendly and so helpful. Prices are pretty reasonable and it helps if you purchase the Groupon they offer before you go. Unless they have to order your part, phones are fixed the same day usually. Having an S6, the part for my phone needs to get ordered but their local vendor is really quick and if in stock, they will get it the next day. I drop my phone off and they call me when its done. This does require you to put a 50% deposit down. So fast and simple and location is great and easy to find. Highly recommend them for your technology needs.

These guys are awesome. Clear upfront prices. Super friendly and professional. Went in with a…read morebazaar issue with my iPhone screen going black. Troubleshooted and fixed within a hour or so. Selection of cases and screens.

Super helpful, nice, patient, and fair service! They really pulled through in an emergencyread more

I have never bought anything here. The owner (Vahid) has spent hours with me trying to access…read moreUltraMobil. Amazing customer service. I highly recommend this place. They have refurbished phones, screen plastic. Go here.

Just switched from Verizon Wireless after researching the pros and cons of Cricket Wireless pre…read morepaid plan VS Verizon Wireless pre paid plan. I was really hoping to find a service that offered an unlimited data plan. After debating between Metro Pcs which I had before I read they are tethered on the TMobile network and I am not impressed with the coverage of Tmobile. I looked up the network Cricket runs on and saw they run on AT&T network towers, so thats pretty reassuring. I went in and was able to switch my Verizon Iphone6 to cricket in under a half hour. Manny I believe his name was is a really personable nice guy who helped me and answered any questions I had. I went from paying upwards of 180 a month in plan/data to 65 a month with unlimited data. I am really impressed with Cricket Wireless and happy with how quick it actually took.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Springfield store today.

Unfair practices,you got to take out a phone only, you end up with a defective phone,you return…read moresame,only to be charged a restocking fee for defective item,you are also charged for a screen protector that you don't have a phone for,to add insult to injury,when you go for a phone only you are also slipped a line which you have to keep and pay for for 2 months before it can be cancelled,dishonest wntity.

Excellent customer service at this location. The employee I spoke to was extremely patient and…read morehelpful. I came in with a cracked phone screen and wanted to know what my options were (getting it fixed vs upgrading the phone). He looked up my account and gave me a few ideas on what I could do next, and even asked his management if it was possible to upgrade my phone in its current condition (unfortunately it wasn't). He didn't pressure me to purchase anything, but he genuinely cared about my opinions as a customer. Great experience!

I asked to change the plastic cover protecting my cell phone screen, and after they had done it,…read morethey charged me $50! For something that costs $5 in Amazon. They should list the prices or at least warn costumers. Horrible

I just had the worst customer service experience! My daughter had her iPad screen replaced and an…read moreexpensive screen protector put on here about 4 months ago. I bring it in today because she needs a new screen protector. Well turns out there is a huge crack UNDER the screen protector. The one that is advertised to not break even with being hit by a hammer etc. false advertisement for sure. So not only did THEIR screen protector break, but THEIR screen as well. This is not the first screen protector I've had to fix with them either, my husbands began lifting only a short time after putting it on. They proceed to tell me they are going to give me the screen protector for $15 then. NO. I'm not giving you any more of my money. So he says he will give me the screen protector for free. Well sure now we have a covered screen but the cracks underneath are there. They refused to stick by their product. Even compared it to hitting a piñata. It could break or not. So I speak to the owner and he says he can replace the screen but for $80. Are you out of your mind ?! I'm not giving you another dime of my money. They will not be getting any service from me anymore ever. I urge everyone to watch out or steer clear of this retailer.

This Boost Mobile hires delinquent associates. Diego, one of the salespersons, made me very…read moreuncomfortable. He was muttering to himself and was twitching and seemed highly under the influence. He was unresponsive when I was asking about the iPhone X. DO BETTER!

This business is awesome! We've had some horrible experiences with another local business, but we…read morereally needed our son's ipad repaired. He has autism and he can't go without his ipad for more than a day. He had cracked his screen so badly there were big pieces of it missing. I found Udroppedit! online and we dropped it off around 10am and they had it totally repaired in a little over an hour ! When my husband went to pick it up, it looked and worked like a brand new ipad ! They fixed all the mistakes DannyPC had made. But to top it all off, they repaired it for free as a Christmas gift to our son ! This Xmas was really tight for us, and they don't know how much they helped our family ! They will have all my business from now on ! They also have excellent customer service and great smelling candles ! A true blessing !

Fixed iPad mini for 130 dollars. Broke in three days time. But instead of a crack like the…read moreoriginal glass it dropped off the coffee table. (Small kids) and It shattered out a corner of the glass (going everywhere) rendering the tablet useless. I purchased a new iPad mini 4 and this time opted for the Apple care. Never again waste my money on cheap Chinese replacement glass. Disappointed with uDropped it out of Wilbraham ma.

HIGHLY RECOMMENDED REASONABLE & FAIR PRICE…read moreEXCELLENT REPAIR I dropped my phone this afternoon and cracked it and was afraid it would break apart. I called PHYX and was told they were open until 7 p.m. and I could come in. PHYX is located in the beautiful and historic building which was part of the former Springfield Armory where there is plenty of secure and spacious parking. Frank, the owner, is very nice, friendly, and skilled. He replaced the screen on my phone while I waited, which was only about 15 minutes, and now my phone looks like new again. In addition, he has a very comfy couch to sit on which is covered with cute yellow smiley face pillows. PHYX will be my "go to" for all of my computer needs!i

Horrible horrible customer service guy thought he was a big boy and stood up to come get close to…read moreme over 25$ talking about I got a decade in this business don't buy here they buy stolen merchandise and steals from people straight dumb tuff guy wouldn't step outside but wanted to step up inside his store even the cops said he thought he was coming off rude to the cop, thinks he is entitled