Jorge did amazing on my backsplash tile work. It looks so…read morebeautiful. He is a perfectionist and a professional. Very nice and easy to work with. I will hire him again. Thank you so much. Julia W.

Jorge did an absolutely amazing job on my bathroom remodel. He is very detailed oriented and…read moreworked with me regarding the tile placement. Kept the work area covered and my house clean. Was also very punctual, which is rare for most vendors now days. He was a pleasure to work with and I have already referred multiple people to him.

If you need design help, go see Kimmara! I needed a tile to go with my quartz. She had my quartz…read moresample in her store. She walked around her store saying hmm this is a tricky one to match the undertones. She came back after a couple tries with the perfect choice! It's beautiful.

Had to share an update on how the tiles came out in the kitchen. We also used them for our bar. We…read morelove them!

Floor & Decor in Santa Ana has been my go-to store for remodeling projects. The warehouse is huge,…read morewell organized, and has a massive selection of tile, stone, vinyl, wood, and all the installation materials in one place, which makes planning a project much easier. Prices are competitive, and it is very convenient to see so many options laid out in full displays before deciding.​ The staff is knowledgeable and there is always someone available on the floor to answer questions, help compare products, and check stock. It can feel overwhelming because there is so much inventory, but with the team's help it becomes much more manageable and efficient to make decisions.​ I especially want to recognize Trevor for outstanding customer service. He was patient, professional, and really listened to what I needed for my project. Trevor helped compare materials, double-checked quantities so I would not run short, and made the entire experience smooth from start to finish. Service like his is a big reason I strongly recommend this Floor & Decor location."

Brandon was fantastic! He was very patient, knowledgeable, and helped me choose the materials for…read moremy project. He gave great design suggestions whenever I couldn't decide and made the whole process easy and smooth. He even helped load the tiles into my car at the end. Excellent customer service and a great experience overall. Highly recommend Brandon if you're shopping at Floor & Decor!

Will and his team did an amazing job with the new countertops!…read moreVery friendly and easy to work with, pricing was competitive, and the communication was wonderful. I knew what was happening at each step of the process and there were no surprises. Everything went well with the install, and the installer was very respectful of the house. I highly recommend Stone Creation as I've already told my neighbors!

I dropped by for a quote on prefab quartz Staff was rude…read morewithout any detailed explanation.

The staff is awesome and provides exceptional service. Showroom is beautiful and organized…read more A big shout out to George who helped contact the vendor for us regarding an exchange for shower glass tiles. The outcome was positive and we are very happy. We highly recommend Tile Elements. They have many selections of tiles etc. Thank you again George for all your help. You are the best as always Warmest regards Jenny and Eddie

My review for this place is twofold…read more The showroom is beautiful, with a great selection to choose from. Our experience with Polina was excellent, she was friendly, kind, and very helpful in guiding us through our tile selection. Where things fell short was communication and delivery...especially disappointing as this was our first time shopping here. When we placed our order, we specifically asked if the product was in stock and were told that it was. After we paid and left, we received a call saying the product was actually not in stock and would take about a week. Frustrating, but what made it worse was the response we got when we followed up. We spoke with Glenn and explained that had we known, we might have gone elsewhere. His response was essentially that we were free to do so. Having worked in customer service for over 10 years, I found that surprising and disappointing...there was no effort to retain our business or make things right. We decided to continue with the order since we had already paid. Fast forward about two weeks, and we hadn't received any updates. I called to check in and was told the shipment was still in transit and might arrive by the end of the day. I asked to speak with a manager, and Glenn called me back. To his credit, he acknowledged the earlier interaction and apologized for the delay, but there was still a lack of proactive communication or effort to improve the experience...especially considering we had already, made multiple trips for payment and a partial pickup. Ironically, I received a call just before closing that the rest of the shipment had arrived and would be ready for pickup the next day...but only after I had reached out first. I would still recommend this place for the showroom, selection, and the help we received from Polina. Just be aware that the follow-through and communication may not match that initial experience.

AJ at Floor & Decor in Fountain Valley was absolutely wonderful to work with. She helped us select…read moreproducts for a safe bathroom remodel for an 80-year-old while still keeping everything looking clean, updated, and within our budget. She quickly narrowed down the best options that met safety standards, which made the process much less overwhelming. What we appreciated most was that AJ truly listened to both of our concerns. She was patient, pleasant, and somehow even provided a little free marriage counseling along the way, helping us compromise on product choices with humor and ease. After we selected our tile, she walked us through all of the finishing details, including edge trim, grout, and a shower niche, so we could make every decision in one visit. We left with all of our choices made and were able to get home in a timely fashion. AJ made what could have been a stressful process feel easy and even enjoyable. We highly recommend asking for her if you visit the Fountain Valley location.

Good service and great products Nice variety of flooring and…read moreother products The staff was very helpful

Elmer helped me finish my cold plunge and shower room. He and his team were very communicative,…read moreefficient, and fast! He finished the job in just a few days and he charged me a very reasonable price for it. Every day his team would arrive super early and work late into the afternoon to deliver results. Will work with Elmer again 100%.

Elmer and his crew went above and beyond! They were able to start the project earlier than planned…read more Then they finished in half the time he told me originally (2.5 days instead of 5). Everything looks great! Removed old marble tile bordering my concrete steps and installed travertine tile. Also removed some marble tile from the short stucco walls, fixed the walls, and re-painted them so they look like new. Elmer is very professional and kept me updated with texts and pics showing the progress throughout and upon completion. Definitely will use him again for future projects and refer my friends to him.

I am so happy! Alexi worked with me every step of the way from vision-to execution…read more I had a style that hat was hard to explain but she saw it and leaned me toward pieces I would of never thought would work and they were fantastic Highly recommend them and wouldn't highly recommend Alexi

I am so pleased with my experience here. Marissa patiently spent so much time with me every time I…read morecame by as well as communicating by phone and email. I had a challenging request to tie together three disparate colors in my kitchen and kept changing my mind, but Marissa was knowledgeable and cheerful through it all. Despite Mission's incredible selection, we finally came up with our own mosaic combination of colors. The tile is absolutely beautiful and just makes the whole room come together.