I want to give a shout to amazing company. I had a little problem in the parking lot with a man. I almost hit his car. He overreacted and was yelling and I got extremely upset and embarrassed. They help me calm down with so much respect and care. We need more people to care how much everyone in that store handled it. I'm forever grateful for there help. Thank you again!!!! read more

I am so happy! Alexi worked with me every step of the way from vision-to execution. I had a style that hat was hard to explain but she saw it and leaned me toward pieces I would of never thought would work and they were fantastic Highly recommend them and wouldn't highly recommend Alexi read more

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I am so pleased with my experience here. Marissa patiently spent so much time with me every time I came by as well as communicating by phone and email. I had a challenging request to tie together three disparate colors in my kitchen and kept changing my mind, but Marissa was knowledgeable and cheerful through it all. Despite Mission's incredible selection, we finally came up with our own mosaic combination of colors. The tile is absolutely beautiful and just makes the whole room come together. read more

You will get the most stunning tiles at Mission West Tile. Their selection is outstanding, yet it is well curated, so you don't have to rummage through awful tiles. It will inspire you to do something you may not have considered. Andrew Banegas has an encyclopedic knowledge of tiles. Be honest with him about your price constraints, and he will find you gorgeous tiles. What would typically take a lot of back and forth on options, Andrew can quickly zero in on your style and present you with a few options. He has an incredible sense of style and will save you loads of time. They want to ensure you leave happy and deliver exactly that. read more

Mission Tile West - In person this tile is stunning. Looks handmade and has so much character. - Tiling Near Me - Costa Mesa, California

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One of the guys comes out wearing some red and orange shirt and tells me I need to move my car because I parked to get coffee. I kindly said yeah I'm backing out right now. He feels the need to add on "Yeah please don't park here for coffee." Completely unnecessary. If you want service here be prepared for it to be subpar on a good day. This happened on Friday July 19th around 10 or 10:30am 2024. read more

Mission Tile West is my favorite place to get tiles, personally and for client interior design purposes. They have a great selection and great pricing. Felipe has helped me multiple times. He has great communication, his customer service is superior, he is very kind and polite and he always brings solution. He helped me find the perfect pool tiles and suggested a great way for me to get the backsplash I really wanted. He is an asset to Mission Tile West. read more

Im an Interior Designer so I have bought tile from a lot of tile stores. I consistently use Mission Tile. Their prices are great, customer service is wonderful and their selection is BIG! I use Jill Tilton and she's always so responsive and knowledgeable. I love the freedom to walk around and touch everything and explore. Or if you want something specific she always points me in the right direction. I will continue to use them for my own personal home as well as future projects. Highly recommend! read more

We went to Mission Tile West due to their unique selection of tiles that includes terracotta tiles to suit our specific taste (plus they have ceramic and glass and all other tiles too!). They let us take all the time we needed to select everything for our bathroom remodel and our rep Cassandra even brought over some recos that fit very nicely with what we were looking for. There was a snafu in follow up when a new computer system made them miss our order time, but the way Cassandra and the team at Mission Tile swooped in to make everything right after that first mistake via discounts and rush orders and helping us find what's in stock and being in touch daily is what gives them 5 stars, that and how friendly and helpful they are (and pet friendly too!) when we visit the actual store. Here are some tiles we picked out and I'll update this review to post our final remodels once done! I'm finding that stores are always great when you are purchasing things but what really matters is the follow up after you've paid for the. If purchase. The customer service with Mission Tile West made it feel like you were dealing with a family business and not some big conglomerate. We will be back for any future remodels we do! read more

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In regards to your reply; I'm posting the pictures of your invoice for the order you say can't be found. Ordered & charged up front. By the way they were not the size we ordered. read more

Mission Tile West - And here are the charges. - Tiling Near Me - Costa Mesa, California

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We ordered Spanish style tiles for an interior staircase at our house through Mission Tile West with the help of Andrew. I showed Andrew a few photos from Pinterest of what my vision was. He showed me various tiles at the showroom and placed the order when I made my decision. One of the pieces was broken in the box and he got it replaced quickly by the manufacturer. Overall the process with Mission Tile West was easy to order and pickup, fast and efficient. And fantastic customer service! I highly recommend. read more

Mission Tile West - Before - Tiling Near Me - Costa Mesa, California

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Came to mission tile to look for some pool tile, and luckily we worked with Felipe! He is so knowledgeable and quick! My husband and I have shopped around for tile for our pool but the selection here was more unique. We had such an easy time communicating with Felipe via email and text. He made the shopping experience seamless and fun! Thanks again Felipe! We will definitely be back!! read more

I just want to say that Andrew was amazing. He came to check on us, recommended tile, and made the process so easy and enjoyable. This store just needs five Andrews and it would be perfect. I definitely would recommend this tile store because of the quality and the amount of choices to pick from. Thank you so much Andrew for making my experience with my mom so memorable and so fun. We'll be back!!! read more

I had a wonderful experience working with talented designer Jill Tilton from MTW. She was very patient with me over many weeks as she helped make my vision for my fireplace mantel remodel come to life. I was unsure about how to navigate all the options for this remodel and with Jill I felt listened to, and in the best of hands. She efficiently found the most artful and intelligent solutions and best materials for my project - marble tiles and brick veneer for a Tudor fireplace - and she was a true pleasure to work with. The studio is also spacious, has an impressive array of quality materials and samples from which to choose. I'm so glad I found Jill and MTW and will definitely be back for future renovations. read more

Mission Tile West - Walker Zanger marble tiles and General Shale brick veneer... so gorgeous in person - Tiling Near Me - Costa Mesa, California

Great service and plenty of parking . Good prices . Good yard workers . Worth the drive from south county

Mission Tile West is amazing! Their products are the highest quality and their staff is second to none. Jill Tilton worked with us to choose designs and colors that met our vision and the finished product turned out better than we could have imagined. read more

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We worked with Heather Hu With all the many many tiles to see she cut right to what look I was going for and helped me create the bathroom look I wanted she was so knowledgeable and tenacious in helping us She contacted our contractor to make sure our measurements were perfect She was the best The place is amazing! read more

We so appreciated the broad selection of tile and help from Jill! She was so patient as we selected our tile for our first home renovation. The tile looks great and we will definitely be returning. read more

Mission Tile West - Tiling Near Me - Costa Mesa, California

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We live in Las Vegas, could not find Saltillo tile. We had an occasion to be in Costa Mesa and decided to see if Mission Tile could work with us. Adrienne was our sales person. Throughout the whole process of price, shipping timing Adrienne was phenomenal. Everything was beyond what we expected. read more

Mission Tile West - Tiling Near Me - Costa Mesa, California

They are appointment only right now which I appreciate for being so covid safe. The people here are always very friendly and very helpful. Really seems like a great environment! Jill helped me find a good tile for my bathroom and was very patient with me in finding the right thing. read more

Very unpleasant place. Walked in looking for tiles for my new house and was ignored until I asked for help, at which point I was asked if I had an appointment. Preferred to take my business elsewhere. read more

Dona and the staff at Mission Tile West have been so helpful and amazing to work with! Dona helped us plan all of the tile and slabs for our new home build in Newport Beach. We could show her a photo of what we liked and she was able to find the exact tile to match it. We found them to be reasonably priced and very flexible in meeting with us. Not to mention the convenience of being located in Costa Mesa/Newport Beach vs. having to drive 30 minutes inland. They have tons of samples in the store which made it easy to make quick decisions. Would highly recommend Mission Tile West! read more

We are new to the customer base at Mission Tile West and will remain their enthusiastic supporters! Following a recent water damage incident in our home, we reached out to our friend and top-notch interior design resource, Jill, at Mission Tile West. As we recently relocated from the Bay Area, this was our first encounter with Mission Tile West. What a fantastic experience it has been! The array of tile options there is impressive, and the knowledge and responsiveness of team members, superb. Jill helped us choose an ideal porcelain tile for our home, and we look forward to a new and improved guest bathroom. Thank you Jill and Mission Tile West...It has been a pleasure! read more

I was just beginning to plan my new kitchen when I walked into Mission Tile West. Dona Turk could not have been any more welcoming, helpful and knowledgeable. She helped me to choose a beautiful quartz for my countertops that paired perfectly with the existing used brick structure that housed my oven. Best of all, she helped me to create a beautiful backsplash for my stovetop. It's of the highest quality and never fails to "wow" the people who come into my kitchen. Mission Tile has such a huge selection that your only problem there will be to decide what to buy. If you want the best in service and selection, go there. read more

Extensive and diverse selection. Janny Adamson made a seemingly overwhelming job fun and manageable. We tiled an outdoor patio wall with decorative tile after choosing the pattern and individual colors that best suited our home. MTW recommended a few different installers. We ended up going with Cuenca Tile and couldn't have been more pleased. read more

If your in the market for tile and stone . . . Be sure to stop off and see Andrew Banegas at their Costa Mesa location. Andrew is very focused on making sure you get what you want (at a reasonable price). Most other shops want to rush you in and out. Hats off to customer service and superior quality material. read more

I expected MTW to be overpriced due to location. On the contrary, their pricing beat every other place I went, even state college area in Orange. I worked with Dona and she was fabulous. Their selection is astonishing. When I was stumped on one of our rooms in our project, the owner spent over an hour going room by room through their showroom looking for something unique and helping me explore new ideas in tile. I had a great experience at this store. read more

Similar to other people who have reviewed Mission Tile West on Yelp I expected the store to be really expensive and out of my price point. My wife and I have driven by the store numerous times but had never thought to give it a try. We are remolding our bathroom so we went to find glass tiles for the shower and the selection is very diverse...so be prepared! The prices are very competitive. The manager Dona was helpful and very knowledgeable. This will probably be our go to tile store for future purchases. read more

Love this place!!! Their selection of tile options is huge with various price points suitable for all budgets. You get for what you pay for though! Material wise everything was high quality and beautiful. Helpful, kind, and well educated on their products. We worked with Alexis and had the best experience, again very helpful and she was quick to respond whenever we reached out. Huge selection with boutique purchase customer service- cant beat it! read more

Was super intimated to try this tile store knowing I was on a budget and thinking it wouldn't be a good fit. Thankfully I was wrong. Absolutely love the selection. They have everything- cement, glass, marble, handmade ceramic, deco, porcelain, limestone, patterned, etc for all different budgets $5-$100/sqft. The staff was super helpful in helping me choose tile (marble, ceramic, and limestone) within my budget and within my timeframe (i.e. No special order tiles that would delay my renovation project). I had one issue with my master bathroom remodel where another contractor picked up my Quartz countertops- it took over 2 weeks to try to get a replacement so I went with another store that had it in stock. Mission Tile promptly refunded the countertops and apologized profusely for the mistake. Other than that, they have a HUGE selection and extremely helpful staff. They know their products, make recommendations, and provide honest feedback. I've used them for 2 bathrooms and will definitely use them when we redo our kitchen. Also, if you have a character home, this is definitely the place to go for deco, Spanish/Moroccan, marble and custom tile. Best selection of tile in Orange County. read more

If I was basing my decision to work with a designer from Mission Tile West, solely on first impressions, I would not use them. Upon entering the store, I did not receive a hello, hi or welcome of any kind. There was no greeting at all. I had to approach the woman at the desk to ask questions and make my presence known. I had to introduce myself! Her name was Georgia. She had an attitude, It was almost as though she did not want to help me. Why is she in the customer service industry if she is not friendly, outgoing or personable? Maybe she should find another job? I have since shopped at Concept Studios and Tike Matters., both of whom made an excellent first impression, read more

Very helpful staff, great inventory, interesting tile and flooring with great prices! They also have an extensive selection of porcelain "wood" tiles . . . HIGHLY Recommend! read more

My wife and I were completing a remodel of a 1936 Casita and we wanted to stay true to the homes past. We worked with Andrew to come up with a floor that would keep the look and feel of the original home. Andrew also helped us make custom tiles for a custom back splash and it turned out better than expected. The pricing falls in line and was not over the top. In addition they held material when we had GC and permitting issues for 2 months. Great selection and great service, what more could you want. Thanks for making our home amazing. read more

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We recently built a new mountain home in Wyoming, I have to say that working with Dona at Mission was the highlight of our year project! Not only did she help coordinate and beautifully design 5 bathrooms, Laundry and Kitchen, she was pleasant, professional, product knowledgable and on top of every detail. I would recommend working with Dona again and again. We will miss her smile. I sent my son and his new wife to Dona for their Bathroom remodel, again, they love her as well!! read more

I would not go back to Mission Tile West for my tile needs. We used Mission Tile West for the tile we needed to redo 4 bathrooms in our house. They do have a large selection. However, we encountered two major problems: (1) after planning out the tile for the bathrooms for months, when we were ready to place our order, all of a sudden the price of the tile for two bathroom floors doubled, which increased the price of the project significantly--MTW had accidentally been misquoting us and did not realize until we were ready to pay, and offered no consolation or adjustment to help us absorb this extra cost, and at this point it was too late for us to choose different tile as we had already bought the slab for the bathroom countertops which matched the tile we had already selected; and (2) after all of the tile was installed, we learned from the manufacturer that the same tile we ended up splurging on is not suitable for wet environments but yet we put it in two shower pans and MTW knew this is where the tile was going--I feel that this is something MTW should have warned us about/counseled us on since they are the tile experts, not me. We will likely have to rip up and replace and I will not be going to MTW this time--will be searching for a tile store with better knowledge/guidance. read more

One of the finest tile shops in America and I know what I am talking about. 37 years in the High End World of architecture and design emphasis on tile! Ann Sacks, Country Floors, etc..... these guys rock! read more

I have purchased tile from this establishment since they opened. My last order on 6/9/18 from Adrian and Donna which my customer and I spent a few hours there picking out color schemes with both of them for her bathroom. When I picked up the tile and got to the job after waiting 2 weeks for the tile to come it turns out the wrong shower tile colors were ordered and the wrong floor design for the bathroom fllor were ordered. I lost $2,400 in those few days having to pay my guys and having to move hundreds of pounds of tile back-and-forth out of a upstairs deck back down to the garage into the truck. I called mission tile and asked to speak to the manager I ended up speaking to Andrew and asked for $1400 reimbursement just to help me out with the cost of losing time and having to pay my guys for back-and-forth trips to the tile shop and he told me that they would not be helping me out in any way other than I could have free grout for the job. Unfortunately I had already purchased my $30 in grout for the whole job. I will still probably purchase tile from mission but I'll recommend to double check that you're order is the correct colors so this doesn't happen to you. I totaly understand when mistakes are made and I can live with that but when you make a mistake that costs someone else you really need to make it right and this is how I run my business. read more

I have been hunting for a backsplash for over three months and I have been everywhere! Mission Tile West has amazing customer service, they listen to you completely and then give you ideas/opinions/options. They are very knowledgeable and patient and really spend a lot of time with you!I was at another tile store that cut me off, another than gave me every option (meaning, all options i could ever choose, didn't help at all). The amount of options they have is outstanding, after being to so many stores, no one compares to how much they have. I wish I had gone here first or at least 2 months ago! Highly recommend Mission Tile West, you will find what you want and at a great price. read more

I'm making this review based on product and customer service. Mission tile west rates highly in both. Initially, I was hesitant in even inquiring about the tile because I thought they would be too expensive. The store front is magnificent and the tile displays are simply stunning. You walk in to a room presenting the most desirable tiles in the industry - and those sure are expensive but definitely competitive with other places where you can find them. The store contains an unexpected inventory of tiles for every style and budget. I went in having spent hours on Pinterest searching for a style of tiles for my bathroom and kitchen remodel and thought I'd have to compromise my tile choices due to a limited budget. That is until I met Georgia. Georgia greeted me in a timely manner, and even though she s evidently short staffed, she was able to assist me in not only finding gorgeous tiles but also in fitting what I need into my budget. Sales people can be rather difficult to work with, given that they tend to push beyond your set budget. Georgia listened to my ideas, my budget, and made suggestions accordingly. She was friendly, attentive, and willing to seek for the tiles I had saved on my Pinterest board (haha). She was very knowledgeable with the product and knew every tile company and style I had brought to her. She also let me take a few floor board homes to test. I followed up with another appointment with her and she dedicated yet more time to helping me find the best tiles. So far, my bathroom is now complete, and the tile makes. I love the patterned concrete tile I found at mission west! And their prices beat even the vendor's prices. Overall- amazing product and customer service. Thanks Georgia! read more

Mission Tile West has the most amazing selection of tile of any place the region. My wife and I were remodeling our kitchen, laundry room, and bathroom and we looked everywhere for tile for our kitchen backsplash that would coordinate with the unique quartz composite we had already purchased for our kitchen countertops. My wife and her sister went in almost every store along "Tile Row" in Anaheim and found nothing really unique. Then our contractor suggested sion Tile West. WOW! There is such a huge selection, there was no way we could find the best option for our needs. That's when Dona came along. Fairly quickly she came up with a few suggestions most as a reasonable price point. She had impeccable taste and created a number of to designs as she sought to understand our tastes and meet our design goals of a kitchen that was fun, yet sophisticated, warm, but based on a lwhite, light green, and pale yellow color palette. She did it! We love our kitchen and so many people have remarked on the beauty of the tile she helped us choose, all of it hand-made. But it wasn't just the design or the price that would cause me to shop at Mission Tile West again. Dona was on the job every stop of the way, checking on delivery times and the installation process. Just brilliant! Don't be frightened by appearances, that's an important take-away for me. The store looks expensive. It's also hard to believe that there could be so much on offer in the amount of space they have. But none of that turned out to be true. We ended-up with a superior product, a beautiful design, and three gorgeous rooms. read more