I normally don't leave reviews, but my experience with Garage Experts - Jacksonville was so…read moredisappointing that I feel compelled to share it in hopes of saving someone else from the same frustration. After a thorough consultation, I hired them to coat my garage floor and stairs--an investment of over $6,000. I scheduled the installation the day after I received the keys on my new custom home, expecting a smooth, two-day process. What I got instead was a stressful, damaging experience. On the first day, I received a photo from my neighborhood's Architectural Review Board asking if I had painted my garage doors. What they saw wasn't paint--it was a thick layer of dust that had spread inside and outside my home. My dark brown/black garage doors were light cream. My builder confirmed the dust was also throughout the inside and outside. When I contacted Garage Experts, I was told everything would be cleaned the following day. On day two, while pressure washing, the team chipped the paint on the garage doors. My builder agreed to repaint the chip. However, Garage Experts left assuming my builder would also handle all cleaning, which he never agreed to. The dust left at the top of the garage doors damaged the paint. When I returned, I found dust everywhere--on light fixtures, fans, counters, baseboards, garage doors, and even inside my brand-new water heater. There were black smudges and floor coating on walls and trim. The home had never been lived in and had just been professionally cleaned. The damage and mess were overwhelming. I contacted Garage Experts and spoke with the owner. He admitted the equipment used was faulty which caused the problem but couldn't explain why the job wasn't stopped. He offered to send cleaners, but by then my furniture and boxes had arrived, and I couldn't allow them access. Thankfully, my incredible builder stepped in, repainted the garage doors, walls, and trim, and helped me recover some of the home's appearance. My husband and I cleaned the rest--an exhausting process that took multiple days and hours. Despite everything, the owner simply called this a "learning experience" and still sent me the full bill. When I questioned if he felt the job was worth over $6,000, he offered a $200 discount and responded, "Sorry you feel that way." I paid the bill, but I was left frustrated and disappointed. Bottom line: I trusted Garage Experts with part of my dream home and was left cleaning up a huge mess--physically and emotionally. If you value quality, professionalism, and accountability, I strongly urge you to look elsewhere.

Jeff, Alan and the men at Garage Experts of Jax did an amazing job on my garage floor. I have…read morenever been so impressed with how meticulous and detailed their work was. If your looking for great work and increasing the value of your home, get this done today. They completely transformed my garage in one day!!!

It was a pleasure working with Pete to replace the carpet in our 4 bedrooms. He is direct, honest,…read moreand efficient. He as accommodating to our timeline and gave sound advice in regards to our choices. Once we settled on the details, the carpet was installed the next day. The installers were professional, courteous, and quick. All 4 bedrooms were completed and furniture put back in place within 3 hours Fantastic floors came highly recommended and we are happy to recommend their services as well.

Derrick was amazing! From the moment we stepped into the show room till our install was flawless…read more The price was good for the quality of work that was provided. This place is not here to make money off of you and they don't try to sell you something you don't want. Derrick ensured we were happy with the product we were choosing and even gave us lower priced alternatives as well. Overall him and his install team did a great job!!We will be contacting him for our next floor project as well.

Great serious company. I had them replace a carpet floor…read morewith vinyl planks on 8/21. The crew tore the carpet and installed the planks on top of the plywood floor. That crew wasn't the most knowledgeable or thorough. The floor looked great and I was very happy, but after 2 years the planks started to peal and break. This is what makes me give this company a 5 star review. I called them to inquire about fixing the floor under warranty even though at this point more than two years had passed. Bottom line is that they fixed everything at no cost to me. At first I thought they would only replace a few planks, but the guy they sent (Marcos) was super knowledgeable and thorough. He immediately assessed that there must be a problem with the sub floor. He took out the planks and showed me how the plywood was all but disintegrating at places. He made sure the job was done correctly this time, replacing the old (very thin) plywood with new 3/4 of an inch plywood. The floor feels now much more stable. He also told the company that we needed to replace all the planks. The company didn't bat an eye and approved the whole work. All at no cost to me. In my book that's A+ service. Everyone messes up, it's how you fix your mistakes that counts. The company stood up for their service and products. As a side note to Rick (the owner). You have a great employee in Marcos. I would have your other crew shadow him for a while or take some pointers from him.

We hired About Floors n' More in Jacksonville, Florida to remove our tile and carpet and install…read moreLVP throughout our condo. We were unhappy with a number of things including but not limited to their contractor damaging the drywall to the point much wider baseboards had to be installed to cover the damage throughout the entire unit. One of our contractors pulled back the flooring and told us there was a vapor barrier but no sound barrier as required by our HOA, requested by us, and on our invoice, and then most annoying, this sound is throughout the condo and very loud even when walking in socks "quietly". We've been told by other contractors it was likely because the floors were not properly swept and prepped ahead of time. We have photos showing chunks of debris all around the cabinets that should have been swept up. We complained to About Floors n More and did not pay them the remainder. Their response was to file a lawsuit (we've already paid them close to 50%). We will let a judge decide if what is in this video as well as our extensive photos are acceptable or not but we wanted other consumers considering them to know that they believe this is acceptable and instead of working to remedy it, sued us to pay them for work we don't believe was done correctly nor fully. Caveat emptor. Video is on YouTube under the title: About Floors n' More, Jacksonville, Florida: Our LPV install that has us headed to court. Attached photos include: toilet left in shower as we were ready to move in. One of dozens of documented images of drywall damage from failing to score the drywall. The new baseboards instantly popping off the wall. The trim that was in tact prior to their arrival and not afterwards.

Helpful, knowledgeable, patient, detailed, thorough, and reliable. Beautiful floor, well installed…read moreby A knowledgeable craftsman. Rob was reliable and reasonable. .

What "Exceptional Installers" we had the Blessing of working on our flooring job!…read moreRobert and his team we're not only our "Christmas Miracle" (We were left hanging before Christmas by Home Depot-providing us with an end of December install date for Vinyl Plank Flooring purchased a month prior). :0( Robert was the life line on the other end of the phone, when I went in search of anyone who could help us in a pinch. Robert was at our home within an hour to look at what was needed and to measure for a quote. Wow! Not only was his number less than HD, but he & his AWESOME crew of guys: Bryan, Vladimir, Thomas, Nick & Eddy-All hardworking, quality craftsmen, that not only installed beautifully our entire home (except for the entrance, kitchen & 1 bathroom), but we're clean, tidy professionals!! Robert said they could start the following Monday and finish up by Tuesday and did exactly that! Arriving and wrapping up in a timely manner. I shared with Robert that I LOVE our floors soooo much, I feel like the lady on the LL flooring commercial who lays on the floor exclaiming how much she loves her floors! I can, my whole family can relate...these guys installed a great product, but the quality shows in the details of the stairs & risers and every inch of quarter round laid throughout our house!! I will forever share with family and friends looking for flooring installers to reach out to Robert and his team. If you want your floors done well then trust me when I say, "Vinyl Plank Flooring Installers of Orange Park is who you should call". Have a Happy New in 2022!

These guys are great at their work They were on time…read morestarting and finishing our driveway Cleaned up their workplace when they were thru

GREAT COMPANY & AWESOME WORKERS/ATTENTION TO DETAIL!!!! NOT OUTRAGEOUS PRICE AS SEVERAL OTHER…read moreCOMPANIES IN AREA QUOTED!!!! My husband and I would like to thank this great company for really going above and beyond in their HARD WORK, DEDICATION TO DETAIL, & REALLY SHOWING PRIDE in their concrete work last week on a very large area of our home exterior. The owner John & each employee really were so precise to detail & this was a very large project that we had called several companies on that wanted much more money for the job. They actually showed up early for the job, took great care of our property and also gave some great suggestions to help my husband in completion of this project. Great people with great work ethics! We definitely will be reaching out to them in the future! Debra & Dennis Strickland/Mandarin Area Jacksonville, FL Services Slab foundation building, Foundation installation, Concrete resurfacing

Handy Andy's team did a great job on our floors. They had great communication, arrived on time and…read morethe finished product was both affordable and professional. Could not be happier with what they achieve on the refinished floor Would definitely use them again and highly recommend. (no idea why my review says iI am in California - We are in the Avondale area of Jacksonville)

We were recommended to Handy Andy by another contractor that saw their work over the years and…read moreadmired the craftsmanship. With that high praise we hired them to fix our water damaged floor and then decided to go ahead and get new LVT floors throughout the house. They did a fantastic job, on time and we'll within the budget we had. I especially loved the stairs. They came out beautifully

Super professional, trustworthy, and prompt, Ben is very knowledgeable and was able to get me…read morequoted for a big home restoration project same day. This is one of the very few companies/contractors that don't wast your time. They communicate, arrive on time, and complete work quickly. Highly Recommended !

I first met Jack and Arron, in 2014 when the new Grey trend color was making it's way throughout…read moreCalifornia. None of the Remodeling companies I interviewed even thought of designing a kitchen in the hottest color in designed kitchens, and I had no idea how talented Jack was since he was the only company leading in the hottest trend color coupled with matching cabinets, coordinated wood look tile flooring in the most calming grey tone, I had ever seen. Jack has a uniquite talent, coordinating SS appliances, extra large single bowl SS sinks moving away from double sink kitchens. His style mix of choice solid wood grey cabinets, flooring in soft grey wood look tiles with contrasting Lemongrass walls. Then I met Arron, with perfection in carpentry craftsmanship from years of "over the top experience" in all types of wood. What Arron does with Jack's designs transforms your Remodeling into dream homes. When he built Jack's designer kitchen it sparked an entire home Remodeling idea that carries out their professional style of trending colors throughtout the house. Their integrity I personally found out, is "unmatched" in this line of business. I own and manage property in three states, Remodeling and maintenance is a huge part of keeping your investment protected. In three states I have found few, if any with the combined talents, personality and business skills of these men. I highly recomend this company to you, for Remodeling style and of a quality "you will be hard pressed to beat." They provided a complete kitchen makeover that without doubt turned into a real "dream kitchen" the idea was Jack's, building it is Arron's superior workmanship from years of developing carpentry expertise. I can with all confidence highly recomend them to you.

Amazing company to work with! Friendly, quick, and affordable. They get the job done on time. They…read moreare also very clean, which is important! We loved working with them. Our two toned cabinets fit our space perfectly, and the open shelves are beautiful. We cannot wait to work with them again when we replace the countertops and appliances.