Justin did a great job I will have him back again for any repairs. On time explained everything…read more gave recommendations very straightforward.

Horrible communication and customer service. Wish I would have read reviews before hiring because…read morethere seem to be a lot of those same complaints! My husband and I purchased a GE range from Home Depot back in June. We learned at that time that it needed to be converted from natural gas to liquid propane and Home Depot told us they do not provide this service. I researched dozens of sites, plumbing companies and appliance specialist companies, and decided to try JUSTIN FROST from PRECISION APPLIANCE SERVICES. He came out 4 times during the month of July to install the conversion kit, but after his last visit, the burners were not burning correctly. I knew something wasn't right so Justin said he would call GE and get back to me. JUSTIN FROST NEVER RESPONDED so I called GE directly and they sent an appliance repair specialist to us. Unfortunately because someone else had already worked on it, they were not able to help us. They could not spend the time trying to figure out what JUSTIN FROST did wrong and then try to fix it. Even though the GE specialist was not able to help us, he did tell me what was wrong with the installation of the kit: (1) the orifices were installed on the wrong burners so some burn too hot and on other burners the flame does not change at all, even after turning the knob from high to low; (2) it takes 30 seconds+ plus for the burners to finally ignite, which is a safety hazard as gas is constantly leaking while trying to ignite, (3) the screws behind the knobs were all stripped. I called JUSTIN FROST to discuss the situation and he seemed very friendly at first and even scheduled an appointment to come back out to fix the conversion kit. Guess what? JUSTIN FROST never showed up! He never responded to any of my calls or texts and I learned that he blocked my number. We ended up with a ruined range that could potentially be leaking gas and no one to fix it. Needless to say, I have never been so disappointed with someone you trust in your home who leads you on telling you he can perform a service he obviously is not capable of. I strongly do NOT RECOMMEND JUSTIN FROST at PRECISION APPLIANCE SERVICES!! I called another appliance company and they told me that once the kit is installed incorrectly, it cannot be fixed and my only option is to buy another new range, which we did.

alex repaired our dryer that was not heating but other wise running . He diagnosed the problem ,…read morefound the needed part at a lower cost and kept us in the loop on what was being done. I would recommend him as a honest and capable appliance repair man. We will use his company again when the need arises.

We called ASAP because our Thermador freezer stopped cooling. When Alex arrived, he knew right away…read morewhat was needed and ordered a part. When the part arrived, Alex came and installed the part and explained what the problem was and what to expect as the freezer cooled again. We will call ASAP again, when any of our appliances need servicing. Thank you, Alex!

Found this company on Yelp, they were very efficient with their communication and even had same day…read moreservice available to look at my dryer Unfortunately I had to reschedule a different date but the tech that came was great, told us what we needed to do to fix it etc Their fees are also very reasonable compared to others I would use them again in the future for appliance repair- prompt and easy to use service

Personable, friendly and knowledgeable. Also, reasonable price. I would definitely hire this…read morecompany again!

Prompt service. But more importantly technician Mark was very efficient, pleasant , and got the…read morerepair done quickly. All while carrying on a pleasant conversation with the hovering client, me. Very reasonable cost to boot. 5 Stars

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

I would give them a zero but not able too! I have had two…read moreexperiences with American Applliance and neither one of them were even remotely acceptable. I could go into detail but you get the picture. Customer service is so important. When you hook someone with great service you have a customer for life. Sorry American appliance

Question their honesty and capability to fix a dishwasher, I had them out to fix my ~5yr old Bosch…read moredishwasher and they said it was a faulty intake line. He then went on to quote me $818 for the repair but couldn't even give me what the price of the part was or the part number. He also said the part of not held in stock and would take 3-WEEKS to get. I called Bosch customer service myself, got the part master for the dishwasher and found the part number. Online I found the part for $108 and could have it within 3 business day. This was done in all less than 1 hour. At a minimum this person is disingenuous but I believe also dishonest, DO NOT CALL there are plenty of other options out there. Also in the description of job they said they blew out the lines which he did not do, he never disconnected any of the lines while here. Very bad company.

This is the second time that ARC Construction has come to my home to repair an appliance. The first…read morewas my oven in 2022. Just like the first time, I am quite happy with the result. Vlad #2 was the expert this time and he gave me the rundown for what happened and how he fixed the issue. I was happy with the final cost for the repair. One of the things that I like about the gentlemen at ARC, besides knowing their stuff, is their flexibility. I work a lot, so my schedule is difficult to maneuver around most repair peoples' schedules. Vlad was able to accommodate me and come out on the same evening that I made the request on Yelp. My washer worked perfectly to rewash the load that got interrupted, and I know that it'll be fine. I know exactly whom to call if something else goes on the fritz. Thank you, ARC Construction!

They were fantastic. Vlad quickly responded by text and did great work. Communicated the…read moreproblem and gave a very reasonable quote. ARC has done repairs for us in the past. Those past repairs fixed problems that have not recurred. When parts were needed, they arrived in a day or two. ARC kept us up to date on these needs too. Highly recommended.

Of course our refrigerator would go out on a holiday weekend. I sent an email to northland…read moreappliance and even on a Sunday they responded. Brittney let me know I would get taken care on Tuesday after Memorial Day. Dave came to the house and the moment he walked in he said " I smell gas" interesting enough, I had excel out to the house months earlier and they couldn't find a leak, while Dave is repairing the refrigerator I called excel, they were at my home in 15 minutes! they found a gas leak in my laundry room. Dave I can't say thank you enough to him, he repaired my refrigerator at a reasonable cost ( fan went out) and alerted me to a serious issue in my home! Brittney was kind, and just a gem to talk to! I wish I could give northland appliance 10 stars! best service ever!

Trip Charge ? Never mentioned it when I requested service, and it was $100!!…read moreNot a small amount, wouldn't hurt so much if I had been told a head of time. Kinda of leaves you feeling like you've been ripped off.

I have used Kevin / Rogness on two occasions for three different appliances and have had excellent…read moreservice and results each time. Scheduling is super easy and they generally are able to come in one or two business days. The pricing is very reasonable.

The oven on our LG range wasn't heating. First repair service said the part needed wasn't available…read more(this was the company recommended by LG). Called LG who said the part was available. Called a couple of companies. One didn't serve Mpls, several said the didn't service LG. Rogness sent Kevin out who diagnosed the problem, found another issue and fixed everything with parts from his truck. Great service!

We got there with only minutes of them closing. Haven't been back but was referred by several ppl.read more

my ordeal started on may 26th when i received a quote from a sales person for a 7.4 cu ft white…read more commercial grade gas dryer. i accepted that and made my payment. two days later i get a call saying that model had been discontinued. in my previous research i had made a comparison of 3 other models to review. when i talked to him he said 3 of the 4 models were discontinued leaving me with 1 only option. i accepted it. well was i upset when i went online, twice, once on june 5th and june 25th still advertising this same model i wanted to get on may 26th. this is either deception to raise the price going forward or ignorance! sad!