Based on my visit today I give them five stars! They had a lot of feed and supplies, but I actually…read morestopped for firewood. Which they DID have some! However, I need it to smoke meats so this type of wood wasnt exactly what I wanted for my brisket. The employees were friendly though and went above and beyond to help me out! The pallet of wood in my picture was priced over $200 and the older/brittle logs are priced for $1/log. Unfortunately I don't have a pick up truck for transport and then my husband told me these were not the logs he wanted anyway. Oh! I've bought pest spray from here (yellow top, attaches to your hose) and it works miracles. We ultimately ended up going with a pest service though since we were spending alot to keep them from overtaking our house (this year was worse than normal).

I initially hesitated to write this review because I value fairness, but I had a negative…read moreexperience with the female staff and manager at Russell's today May 19th around 9:30 am. I purchased an alfalfa hay bale and discovered a dead bird inside it. Instead of expressing concern about the product's quality, they reprimanded me when I reported the issue, insisting that the alfalfa was fine and showing little care for the potential risk it posed to my horses. They requested that I bring the bale back but would not issue a refund, even after I provided photographs. Additionally, I overheard one of the women speaking poorly about me to my manager as she walked away. The customer service from those two women left much to be desired and they were nasty, and I believe Russell's should reevaluate their hiring choices. I've been coming here for months and can't believe was treated that way.On a positive note, I want to commend the two gentlemen I encountered. They were genuinely apologetic and demonstrated good customer service despite the unpleasant behavior of the women and got me my refund.

I recently purchased a Texas Mountain Laurel, several Pink Azaleas, and a few Ligustrum Sunshine…read moreplants from Moon Valley Nursery in McKinney, and I have to say, this team is absolutely top‑tier. Every single person I spoke with, whether on the phone or in person, was friendly, knowledgeable, and genuinely excited to help. You don't run into that combination often, especially when you're wandering around trying to remember the difference between "full sun," "partial sun," and "Texas sun," which is basically its own category. And don't get me started on the pronunciation of the some of the plants I looked at... LOL The selection at Moon Valley is incredible. If you're trying to turn your backyard into a personal paradise, this is the place. They've got everything from statement trees like the Texas Mountain Laurel (which I'm convinced is the botanical equivalent of a luxury car) to colorful shrubs and bright, cheerful plants that make your yard look like it actually has its life together. There are so many trees there, so its a gimmie they will have someone for everyone. The staff walked me through care tips, placement ideas, and even helped me load everything up without making me feel like I was about to drop a plant worth more than my truck. They made the whole experience easy, enjoyable, and honestly kind of fun. I left with great plants and zero stress, which is rare, because usually when I buy plants, I'm already apologizing to them in advance for their future. If you're anywhere near McKinney and want quality plants backed by people who truly know their stuff, Moon Valley Nursery is the place. They helped me take a big step toward making my backyard the oasis I've been imagining, and I couldn't be happier with the experience. Should be some odd circumstance any of my plants not survive my lack of care or knowledge on plant care, I will rush back to enjoy selection new and tougher plants and bushes.

I'm brand new to the area and was looking to get my front yard project started. I came in and had…read morethe pleasure of meeting Stefani, she listened to what my needs were & asked me for photos of my space to best fit what's going to work for me. By the end of it we tagged 2 trees together and I couldn't be more excited for the planting!

I have bought a handful of different plants from here and I really have been impressed. The mini…read morezinnia's have been the absolute show stopper and out performer by far!! I purchased two mini zinnias in the spring and they have lasted the entire season with forgetting to water and little care and done so well. I recently purchased more mini zinnias and after an accidental fertilizer was applied they are exploding as well. I like their selection and enjoy browsing here.

Gorgeous plants, flowers, shrubs and container plants. Love, love, love this place. They have…read moreflowers/plants that will thrive in our area. I highly recommend!

I've spent thousands at this garden center and have even recommended them to others, so I was…read morehonestly shocked by how I was treated. I received a call saying a plant I purchased had actually been sold to someone else and that I needed to return it. I explained that the plant had already been installed in my yard. Instead of working toward a reasonable solution, I was accused of knowingly taking a plant that wasn't mine... which makes no sense. How would any customer possibly know that? Mistakes happen, I understand that. But how a business handles those mistakes is what really matters. Being blamed for something completely out of my control, after being a loyal customer, was disappointing and frustrating. I hope they take a closer look at how they handle customer issues moving forward. This experience definitely changed my perception. I would NOT recommend .

Wonderful selection. Very heathy large plants. Plants that are hard to find are available…read more Photo of Echinacea. Orange Fascinator. It's Beautiful

Bought 5 trees spent close to $2,000. After 4 years of no growth on one 45 CY live oak they refused…read moreto correct situation with credit or refund. Tree has noticeable root circling on root ball uncovered only after digging 6 inches down. They sold me a deformed tree and refuse to fix it. STAY AWAY! You have been warned. They will not stand behind their products. Matthew Hafkesbring (Store Operator) made up a bunch of excuses after being provided all the relevant photos

Appreciated communication via text. Subcontractor, Gustavo was great…read more Wish there was a little more tree care information. I was left in my own

Please come in knowing everything about what you want or you will be made to feel like an idiot…read morewhen asking for help. Limited staff, and when I was finally helped I felt like I was bothering them for not knowing a professional name for a plant. Shocker they couldn't find the plant I was looking for either. The kicker is (when she finally found it) the sticker on the plant had the name I told the employee in the first place! Have had better help and luck finding what I need at Walmart!

Great selection. Friendly customer support and checkout. Been there a few times. We will…read moredefinitely go back.

This is a note regarding my experience with the owner of the location when she sent a private…read moremessage and invited us to come back in spring when their inventory is larger as well as to request that I remove a photo that I had placed on the original review. The photo wasn't of anything bad or wrong, it was not misleading or a misrepresentation, it was a legitimate photo of the outside area of the location that she says is shared with a landscaping company, tho what landscape company I do not know. The reasoning stated to me was that the landscaping company didn't want the photo of their area published. The photo was of the locations surroundings just as any Google maps search would provide, so it's not anything that can't be seen anyway. It showed their "shared space" which being "shared" still makes it part of this businesses space which serves as sort of a parking area. The rating on this review is based on the point of contact by the owner to manipulate the initial review by requesting removal of a photo that is a true representation of what is surrounding the business, part of their "shared space", this removes what is also a visual to allow others to find this out of the way place that is not on any main road. I don't feel it is appropriate for a business to private message a Yelp member for the sole purpose of manipulating what is on the review.

The man who helped me gave me some good information and guided me to some good plants and good…read moredeals.

We hired Blooming Colors after our backyard got completely out of control. We had weeds everywhere,…read moredead plants, and honestly it just wasn't a place we even wanted to be anymore. I've worked with landscapers before and usually you get a lot of talk and not a lot of follow through. This was different. They gave us a few design options, walked us through everything, and actually communicated throughout the whole project which was huge for me. What really stood out was the quality of the work. We've paid for "premium" service in the past and never really felt like we got it. With Blooming Colors, you can tell they care. The details, the cleanup, the way everything came together, it just felt right. Now our backyard is a place we actually want to spend time in again, which I didn't think I'd say a few months ago. We'll be using them going forward for both our home and our rental properties here in Southlake. No question.

I walked into Blooming Colors Nursery on Saturday, ready to spend money and left Wednesday…read morewondering how $500 trees come with $0 worth of integrity (for context, similar Japanese maples run about $115 at Home Depot). Here's the story... Before purchasing, I made it crystal clear I needed HOA approval (as an "exception" because it's not on our approved landscaping list). On that lovely Saturday, the very helpful sales associate, Olivia, confidently assured me I'd get a full refund if the HOA didn't approve. No mention of store credit. No caveats. That promise (and my love for those two trees) was the only reason I agreed to move forward and let them hold the trees on my card. HOA said no. I came back expecting a simple resolution... and instead got a full rewrite of reality. Olivia wasn't there, and the staff immediately insisted there was "no way she would've said that." One employee chimed in, "I trained her myself," followed by questions about whether I "saw all the no-refund signs." The manager doubled down with, "I really don't believe she said that." All of this--despite having a witness that was standing next to me who heard the entire conversation. Let's call it what it was: not confusion... gaslighting. After things escalated, the owner came out, seemingly only after I mentioned disputing the charge. She agree to refund me--but not before trying to shush me, telling me to "be quiet or wait outside," and saying, "I'll refund your money and you can go buy your trees elsewhere." Nothing says "family business values" quite like dismissing a paying customer on the way out. The trees were beautiful, no doubt--but their integrity and respect wilted faster than a Texas agave in August. If you shop here, get everything in writing... because their word clearly doesn't take root. Better yet, don't.