We enjoyed our experience buying three large trees from Moon Valley Nursery in McKinney and we will be back for more! The store staff is extremely knowledgable about plants, and especially plants that will do well in North Texas. They were very patient answering our many questions and helping us pick out just the right trees to replace several oaks that we recently lost. It was great knowing that all their trees come from their farm in Texas. Once we picked our trees from their large lot, they carefully marked them as ours to ensure those were the ones that showed up on delivery day. Their delivery team was respectful, helpful in finalizing placement of each tree, careful with the trees and our yard, and cleaned up nicely. I highly recommend that you work with MVN for your plant needs. read more

After receiving several flyers from this new nursery we decided to have them come over for a free estimate and consult. The consult was good and we were provided an offer for a couple of services, thoroughly clear an existing flowerbed, remove a tree and soil injections for 2 other trees. Initial offer seemed rather high but then the consultant called the general manager to get us a discount given we would be coming back to replace plants in the flower bed. I had to call and remind the consultant 2 times to schedule the soil injection service as they never reached out to me. The tree removal was okay but they didn't remove the entire stump even though we told them we were going to put grass over the area. Then we made an appointment to meet our consultant to design our new flowerbed bed. First appointment he wasn't there so we spent time with the GM and we discussed what we liked and didn't like which she would relay to our consultant. So a week later we went again to meet the consultant and he had NOT been informed of anything we discussed with the GM, so we had to go through the whole process again. Ultimately picked out the plants and got a design layout. Agreed a date and time for them to come and plant it all. Long story short, some of the plants were damaged (a very expensive whale tail agave) and some of what we chose in the nursery turned out to be shorter when they were delivered. Oh and again we were told we got a manager special pricing....hhmm should have been a warning sign. After the work they ask for feedback where I made all issues known and I was told someone would be reaching out. That was 2 months ago!! I even texted the same number again. No response. Basically, whilst the products and free stuff they give you is all great. There is a lot to be said about the aftercare and customer service. I will definitely be thinking twice before spending my hard earned money at Moon Nurseries. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - McKinney, Texas

Miguel and Coleman have been so helpful to me in renewing my landscaping in front of my home Kind patient and attentive read more

Moon Valley Nurseries - Sago Palm - Nurseries & Gardening Near Me - McKinney, Texas

This place is amazing! The customer service was outstanding from the moment I called Madie. She was so friendly & helpful. I highly recommend Moon Valley Nurseries & Madie. read more

5/2/26 I just had the best tree purchasing experience of my life. Van at the McKinney location was very patient and attentive, answered all my questions, addressed all my concerns, and gave me the confidence I needed to select 2 new mature trees to replace 2 25 yr old diseased trees. The inventory quantity and quality of trees at this location are fabulous! Truly Amazing Experience - Thank you Van! I cannot wait for me delivery and installation. read more

The prices and people are incredible. The only downside that I'm dealing with is how unorganized they are. At the beginning of March I paid my money to have my front yard spruced up. 7 bushes, one tree, old bushes removed, and 2 soil injections to help my yard. It was al supposed to be done by mid April. It took over a month for the bushes to be removed and the new ones installed. Halfway during the install I get a call saying that I might want to add 3 more bushes because the yard looked unbalanced. I ended up paying for that. After the removal and installation my sprinkler did not work and had not heard back about the soil injections. I called my contact guy and he was slow to respond. So my wife got involved. That got managers attentions but I still have a broken sprinkler system and no soil injections. The sprinkler is supposed to be looked at this week. And soil injections at the end of this month. Either they are very busy or do not know how to plan. If they would have said end of May I would not be upset. But I feel that by the time everything gets done, my grass and yard will begin to die. I initially wanted ideas to help my grass. I will update. Two weeks later. They had their sprinkler specialist come out a week and a half ago. He confirmed that the tree removal crew did cut the sprinkler system wire which is why my system does not work. They immediately said they would send a crew out to fix it. As of now have not heard when. Also still have not heard about my soil injections. Spent over $4000 on this project in early March and it's still not done. They were fast cashing all my checks. read more

Lack of follow up. Visited location on 380 and arranged for a guy to come out and give us some ideas and a quote. No one showed up or gave us a call. read more

Not cheap but very helpful and knowledgeable - highly recommend we would return and it seems like they are geared towards mature trees

I don't remember the name of the gentleman who helped us but it was a wonderful experience and our yard looks wonderful !

My 4-year-old twins practically demanded I pull over when they spotted the giant dinosaurs from the road--tiny voices yelling, "STOP! DINOSAURS!" like we were on a prehistoric safari. I didn't stop right then (parenting power move), but curiosity got the best of me, so I circled back to check things out. Best decision ever. I scored not one, but TWO ridiculously cute T-Rex statues at a great price. One was even set for pickup at a different location, which worked out perfectly since they were going to separate yards (because yes, the dinos must roam free in their own territories). I had a little hiccup and reached out about a concern--Elias swooped in like a customer service superhero and got it sorted immediately. He even helped me pick out some Marigolds for my yard. I'm a total newbie when it comes to plants, but with his advice, I'm feeling like a budding garden goddess. Bottom line: go visit this place. The prices leave Home Depot in the dust, the vibes are great, and they've got dinosaurs. What more could you want? I'll be back soon, probably with the twins in tow and maybe even a bigger yard. read more

Incredibly impressed by the amazing selection and varieties of plants and trees in stock. Prices are more competitive than other nurseries and the big-name stores with plant departments in McKinney. But most of all, the customer service is over the top. Madie Murphy, General Manager, was so helpful, professional, knowledgeable and accommodating. She even carried some of our purchases to our car; we were so impressed with every aspect of shopping at Moon Valley, McKinney. Thank you read more

My wife and I had Moon Valley Nurseries plant seven trees and several shrubs on our property recently. Madie came out and surveyed our needs; the next day she walked the nursery with us as we picked out our trees. She was super polite and helpful. On planting day, Josh and his crew were clean-cut, polite, very thorough and neat. They did a superb job. We are delighted with their results. Most highly recommended. read more

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The "white glove service" is all a charade. We spent thousands on over priced palm trees. They were replaced with the warranty we purchased and one employee that came to visit said his manager was tired of replacing our palms. We called two different locations looking for help on what was going on with the palms and every time were told it was just transplant shock and then the palm would die. One of the times they were replaced we drove to the nursery and picked out our palm. They delivered a different one. Turns out they sold the one we picked out. Most likely because they made more money than using it to replace ours under warranty. We were told at the time of sale there were arborists that will come in person to inspect them and see what's going on. This happened once or twice but it seems he wasn't well versed in cold hardy palms. After being so disappointed with the service after spending nearly $7,000 I did some research and learned local nurseries sell the same for fractions of the cost. read more

I have been dealing with moon nursery of Mckinney since November of 2024 , having to open 2 disputes with Wells Fargo which was the financing outfit they persuaded me to finance through. I purchased almost 12K worth of trees from them last year ! Each tree they called " super " trees cost me over $450 . They claimed they are grown in pots , and so when planted in the ground, they grow fast and the fruit trees will fruit the fist summer after planting. Well, more that 1/2 of the trees we ordered were unavailable, and not delivered. The trees they did plant ( 5 fruit trees) , all were less than an inch in diameter and less than 5 ft tall and all died less than 3 months. A manager ( MJ) came to my house, saw the pathetic dead trees and said he would exchange my trees with the next bigger size ( called HUGE trees) but he then left the company. I kept emailing and calling , but I was ignored. So I opened a dispute with Wells Fargo. Elias who took over the case, replaced the trees, that died and credited me for all other trees that they did not deliver. Since he owned the problem, I ordered two more trees a pistache and a red berry holly. The dispute closed in MARCH 2025, BUT I received a letter from Wells fargo that they should have not credited me for $2145.00 ! I called Elias, but he had left the company ! Once again, I was charged for trees not delivered ! and meanwhile, the replacement pomegranate tree died too and none of the trees except the fig fruited this summer , and the figs are about the size of a quarter. I had to open another dispute with proof as I am writing here. I called the nursery , and was transferred to a very RUDE man named Scott, who said " I don't need any information from you , I will do my own research" . Well that's what I was afraid of, and sure enough, 2 months later, no resolution. PAM from Wells Fargo has sent a request to their headquarters as well, they are ignoring her at Wells Fargo too. I talked to the supervisor of the dispute Dept. today and JOE informed me that they sent the request to clarify to them on 8/12 . Today is 8/27 and no news. The head quarters is in AZ , so good luck finding the registered agent to be able to "serve" in order to take them to small claims court in TX ! I now have to hire an attorney and sue them . DO NOT BUY ANYTHING FROM MOON VALLEY NURSERY IN MCKINNEY. See the pics. I placed a broom for you to see what they call HUGE tree and if you focus, you'll see the miniature figs! read more

Moon Valley Nurseries - second HUGE pomegranate tree that died. - Nurseries & Gardening Near Me - McKinney, Texas

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We had two large shrubs removed and two dozen new shrubs planted to replace freeze loss from a few years ago. The plants and the service crews were top notch, this is a full service nursery with prices similar to the big box home improvement centers. Our only issue was poor communication initially with the sales team due to staff turnover. Be prepared to just visit the store to get questions answered outside of appointments. read more

Moon Valley Nurseries was fantastic to deal with. We had to replace numerous junipers, after others had died, over summer 2024, by another company. Our salesman, Andrew Fatten, was vey knowledgable and patient. The one most positive information given, was that all of there inventory is grown in Texas, not shipped from another state. That way the inventory is used to conditions in the same state. Company actually has a 1 year warranty, no questions or issues. read more

Moon Valley Nurseries - The 2 new junipers in front of hose. More in back and side, not shown. - Nurseries & Gardening Near Me - McKinney, Texas

After having a terrible experience with a local landscaper, we walked into the MV McKinney location to ask a few questions. After talking with Andrew Fatten, we decided to purchase a "Huge" Holly (to replace the one our previous landscaper installed and quickly died) as well as a "Giant" Maple to fill an empty space. We cannot say enough great things about Andrew's knowledge salesmanship. We also appreciate the work of Beau and his crew with their installation. This will be the only place we purchase trees and shrubs from now on. read more

Moon Valley Nurseries - Nurseries & Gardening Near Me - McKinney, Texas

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We were met in the parking lot by Andrew Fatten who was so knowledgeable, took us through their massive inventory to help us find the right tree for our backyard. We were very happy with our purchase and the service we received. Nice to have such a beautiful nursery in McKinney. read more

Highly recommend! They made the process easy and provided a designer to assist me in selecting the appropriate plants/trees based on my overall vision for my backyard. Their team was incredible! read more

Beautiful plants and trees! Troy was great explaining what would work best for our yard...definitely appreciated! Highly recommend!