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    Diabetic Pastry Chef

    5.0 (1 review)

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    3 years ago

    Helpful 2
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    Love this 3
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    The Butterwood Bake Consortium

    The Butterwood Bake Consortium

    4.3
    (362 reviews)
    5.0 km
    $$

    my wife and i went in for a little vegan sweet treat but left with a fantastic story of horrible…read morecustomer and amazing customer service. when an entitled customer came in expecting to buy a full cake day of, the employee was kind, polite, knowledgeable, and apologetic that the bakery does not provide whole cakes day of due to staffing. despite push back, she never got rude or frustrated. she provided them with a slice of the cake and finished the interaction with continued empathy. we were next in line and even then, she remained light hearted and positive. she provided amazing service to us and we got to talk about the arrogance and narcissism that some people carry over the best vegan cake and iced tea. for the woman who gave this small business a hard time, because it's apparent you frequent Yelp, if you are hosting a lot of people and driving almost an hour to a bakery: it helps to call ahead and confirm availability as well as planning ahead appropriately for large parties. don't expect customers to take your side and try walking with less entitlement.

    This is a great and alternative spot for those wanting something a little different than going out…read morefor drinks / to the bar. I say this because they are open late several nights a week! Great spot for dessert after dinner or as part of a date, too. I specifically went in for the "fancy" hot chocolate, which is made with real chocolate pieces. The baked goods were also tasty - my only suggestion is to make sure you ask to have your item warmed up, depending on what you get, as they are kept in a cool case and something like a brownie for example was pretty hard to eat. The sever did recognize this and offered to heat it up after the fact; which made it perfect. All of the baked goods were perfectly wrapped or garnished. The interior has a decent amount of seating and lots of dried flowers everywhere. Definitely try the hot chocolate!

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    Order counter
    Order counter
    Desserts are to die for
    Desserts are to die for
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    Interior
    MilkShake Factory Downtown

    MilkShake Factory Downtown

    4.4
    (421 reviews)
    2.0 km
    $$

    My boyfriend and I stopped by here after dinner one night for a sweet treat. I usually avoid…read moremilkshakes because 1. I am lactose intolerant and 2. they tend to feel really heavy on my stomach, especially after a full meal. This was my first time trying their non-dairy milkshakes and wow. I got the Chocolate Dipped Strawberry non-dairy milkshake and it was 10/10. The ambiance was really nice and the employees were super friendly. They gave us a few recommendations, and while we were waiting for our milkshakes, they even let us try some of their chocolate bark. I was honestly surprised by how good it was. The peanut butter marshmallow chocolate bark was my favorite, and my boyfriend ended up buying a few while I was in the restroom haha. I will definitely be back to try some of their other non-dairy options!

    I don't know what possessed me to get a milkshake in below freezing temperatures. But here I was in…read moreDowntown Pittsburgh after being whipped by the ice cold winds off the Three Rivers in Point State Park. No surprise I was the only customer. Even the young staff were surprised I showed up like it was the first day of summer. After perusing the menu for a nanosecond, I went with the $7.95 Caramel Toffee Cappuccino Milkshake. It featured espresso, caramel sauce, whipped cream, toffee bits, and a wedge of dark chocolate (Photo 9). Just what I was craving in the dead of winter. MILKSHAKE - 4 stars...definitely creamy and sweet enough AMBIANCE - 4 stars...plenty of space on a cold weather day SERVICE - 4 stars...efficient TOTAL - 4 stars...maybe if I return to Pittsburgh, I'll come back in the spring RELATED - Exploring Pittsburgh? Here's a collection of places I've visited and reviewed: https://yelp.to/QKLtuBlwjs

    Photos
    Salted caramel
    Salted caramel
    Treats
    Treats
    MilkShake Factory Downtown

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    Diabetic Pastry Chef - desserts - Updated June 2026

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