Not one but TWO of our Blackberries had problems. Mine, broken roller ball. Husband, broken sinc port. They fixed each while we waited, $35 to save my phone and $100 for hubs. EXCELLENT. read more

This place is awesome. I have used them before but this last time they even surpassed my already high expectations. My IPhone 3gs had suddenly lost effectivness. Low bars, small range. Most people in this disposable age would simple give up, and cough up huge amount of cash for new phone and plan. $35 to dialnet and I feel like I have a new phone. 40 mins while I waited. They will also tell you when it's not worth a repair. Class act. read more

Sold back two old I phones. Only took a few moments, super patient and friendly. Will be back!

Absolute lifesavers. My iPhone suffered from what appeared to be catastrophic water damage, and, to make matters worse, all of my backup data was corrupted. But thankfully Sean and his team were able to retrieve ALL of the data from the motherboard of my damaged iPhone so that I was able to restore everything onto a new iPhone. I'm extremely impressed with the efficiency and accuracy of their technical services. I'll be coming back to Sean for all of my future repair issues. read more

High recommend! They were quick and got the job done right! Great price!!!!!!! They fixed m iPhone 6s. Literally took them about 20mins to fix and the phone looks brand new! read more

The service here was great, gave a good price and was very quick at fixing my phone. The screen looks perfect and the glass screen on the top has no air bubbles which is also perfect. Thanks. read more

I love this place. They always come through for me with repairs and also for buying refurbished phones. Friendly and fast and professional.

Called in ahead of time to make sure they take walk-ins and they were super nice on the phone and told me how much it would cost to repair the screen on my iphone. Brought it in and it only took 30 mins. And they threw in a free screen protector. Screen looks good as new! read more

These guys are the best, honest, fast and super friendly. They do quality repairs and know their stuff

Hi There! I am very pleased to tell you that there is a place for cell phones other then pricey Verizon, AT&T, T-Mobile stores and the people works there are honest, friendly, have knowledge what they doing, they have patience for every questions, huge selection of phones and the service is in a jiff. I have been their customer almost 7 years now and every time i need a phone, repair or for any question i have, they always helped me, my friends and family. Their repair is great they can fix almost everything in an hour or two, they can provide you all the cell phone companies and plans. Simply they are the BEST!.. Thank you for help and patience, best of all thank you for GREAT prices :) read more

these guys are pure genius... bring in a broken blackberry or iphone and leave with it fixed within the hour.. they are the cell phone medical center... the rid the viruses and get your phone better.. an amazing find i hope i dont need to go back soon but if i do i am sure they will get me back on the road again.... many thanks read more

These guys are awesome! They took my nearly destroyed iPhone 6 and brought it back from the dead in no time flat and they even let me use their personal iPad while they worked on my phone cause I was bored. Fast, friendly and amazing, I highly recommend them! read more

They always do a really great job and really pay attention to each and every case, with applicable recommendations along the way. Always a regular :) read more

Sean knows more about BlackBerry phones than any living person. He rescued my BlackBerry Passport from disaster when, because of some stupid change, it would no longer connect to the server. AT&T could not help. The Geek Squad at Best Buy could not help. But Sean knew exactly what to do, he did it and he even showed me how to restore my notifications for three different emails. He is calm, patient and does not talk to customers in techspeak. The price was very reasonable. This is the perfect place for phone repairs, especially for those of us who don't take with gadgets. read more

Dialnet and its super knowledgeable and friendly staff have been a god-send to me. They have bailed me out so many times with both hardware and software problems for my and my family's iPhone, Samsung and Blackberry phones that I have lost count. And their prices are extremely competitive too. read more

!!!!ATTENTION!!!! I was referred to this place from an AT&T store particularly to Peter. Peter first said it would cost $60 to unlock my phone. He said he'll call when once it's done( usually takes 2 days he said) I called him 3 later. he said it didn't work, also he said he'll try to submit a request to unlock my phone again and will call me back in 2 days. I called him 4 days later. He said it didn't work and that I need to pay $50 more dollars and then it will definitely 100% work. I had no choice, it's already been a week !!!! I had tickets on a plane. So I tell him that I am going to call the guy from AT&T store and complain because I paid a full price for the phone and he assured me that I would have no problem unlocking it. Peter said do not call I already talked to him and you just don't want to pay more money for my service. It actually costs $150 and I'm doing you a favor. He started screaming at me.... so I was all upset and asked my husband to call him. Peter offered my husband a special deal, he said just pay $20 more and I'll do it. We did. He said it will take 4 more days to unlock the phone. Next day I went to AT&T asked the sales man who sold me the phone if Peter called him, he said he never spoke to him over the phone and that Peter doesn't even have his phone number. Salesman from AT&T was surprised that Peter couldn't unlock the phone and he was also surprised how much Peter was charging us for the phone. So AT&T guy decided to call Peter himself and demand the refund since he was the one who referred us to him. Peter said the phone was unlocked right then and there. Unlocked ??? Didn't he say it would take 4 more days ???? So I got ripped $30 waisted, but more importantly my time was waited. Even worst when I went back to complete the process of unlocking the phone Peter asked me if I went to AT&T and he said he didn't expect that from me ? What???? He's out of his mind !!!!! I didn't want to argue with that liar scumbag and waste more of my time. I lost time and money but not my self respect and didn't go down to his level. So I warn everyone please do not use these guys !!!! They are not decent people and their company and store should be closed !!!!!! read more

I bought a 3rd party charger for my phone and was charged over 30 bucks. I thought the price was high so I checked walmart and amazon which charged around 10 bucks. Wow. 20 bucks more. Feel overcharged. read more

My phone was a horror show. The entire screen was cracked and discolored. It was totally unusable. I walked into the store and they were awesome. They fixed my phone in minutes for way less than what Apple would have charged me. Also I didn't have to go to Apple, which we all know is as fun as rush hour traffic on the 405. They even helped me find a cute case. Such a pleasant experience. I don't want to break my phone. But if I do again, I know where I'm going. read more

The guy I talked to on the phone was knowledgeable and up front about the costs and lead time of the parts for my Samsung Galaxy S2 (~$200 and 2 day wait) and he gave me the option of using a used but slightly cracked LCD screen/digitizer for half the price of a new one and doing it that day. He also explained why it's a good idea to get insurance on certain smart phones like iPhones and Samsung Galaxy. It was still pricey for a used and damaged part but well worth the immediate job and cheaper cost overall. They were accommodating and quick, accomplishing it in the hour they said it would take. read more

I am glad there are quite a few positive reviews on here you would think they were amazing in customer service, but my experience was different. I was sent to them to get a battery for my Blackberry. I paid them and almost one month after I got it the battery started to act up again. When I brought it back to them with my receipt they told me they would do me a favor and order a new one but it would take three days, I asked it it can be possible to get it quicker and they started giving me a hard time. They said that they did me a favor the first time and did not make money from me. They also told me that they cannot rush anything or have it sent over night because it was coming from a small company and they could not to anything. Then I was told that I was giving them a bad time and that I was ruining their day. Also when I showed them the battery I was asked in a sarcastic tone" is this really the battery that I bought from them or was it the old battery from before". I walked out. I work in a job that deals with customer service and the public and we would be fired if we ever acted that we are doing a customer a favor and they should be happy regardless of it's out come. read more

Super speedy service!! And phone looks like it's working GREAT. Easy to locate on Melrose.

I've lost count of the number of times I've broken my iPhone screen. However, I know that I can count of the folks at DialNet to fix it quickly. read more

T-mobile in Beverly Hills recommended that I go to Dialnet to fix a phone, or possibly purchase a used phone, about three years ago. I have now purchased 3 phones from them, and had one phone repaired. I really like theses guys! They are very honest, and I trust them to give me good advice. They always add in something extra when I buy a phone, like a free charger or screen protector, and their prices are good. They never rush me out of the shop, and they help me figure out how my phones work before I take them home. I definitely recommend them! read more

I had three things that I needed done on my blackberry. The first place (a wireless shop in San Bernardino area) quoted me a price that was double what these guys charged. Not only that, I got my error message removed, a new battery, IT policy removal, and a full unlock in under an hour. Ask for Sean, he's a pro. read more

Amazing place... Great service and low prices. Everyone is friendly, and they replaced my Blackberry trackball for 25 bucks in about 10 minutes. read more

I broke my wife's new iPad 3 touch screen and was in the doghouse. My friend who works for a music company told me they send all their broken iPhones and iPads here. David took great care of me and two days later her iPad was as-new. Perfect. It's a little shop but they know how to fix these screens. They also had excellent communication, calling once to let me know that the part took a half day longer than quoted to arrive and a second time to let me know the iPad was ready. read more

Great service! They were very friendly and fixed my cracked screen in no time. Will definitely come back :) they also threw in a screen protector. read more

The only place to go in LA to get cracked iPhone screen repair. Apple Quality and super quick turn around. I've tried so many places and Dial a Net is the only one I recommend to everyone. read more

I am visiting L.A. from Vancouver, B.C. CANADA and yesterday, just by chance happened upon Dialnet. What a find! I've tried to hold out on purchasing a replacement battery for my iPhone 6. The original battery was charging, but not keeping it's charge. Carrying a battery pack and charging in the car was extremely cumbersome. Hopped into Dialnet and was greeted by an extremely courteous and polite young man. Within minutes I had a new battery, all charged and ready to go. Price was excellent too! I will be heading back there for another service before I fly back home. read more

Peter is a genius...Dr. Cell Phone!! Not only did he solve my complicated cell phone problem, but every other person I saw walk out of the store while I was waiting was so satisfied and happy about their fixed phones. Prices are very fair and Peter takes the time to answer all your questions, despite how busy he is. The staff here even let me bring in my dog (not very common in LA)...and there is lots to explore on Melrose while you wait. Their business hours are also ideal for those of us who need to swing by after work. THANKS, PETER!!!!!! read more

Good service. Least expensive place I could find to fix my broken iPhone screen. Took about an hour. I'd go back.

Been coming here for years...Best place in town to fix your iPhone by far!! Efficient, Quick, and a GREAT job! Quality company all around. And they are nice!!() read more

I started coming to DialNet when I had a pager and was in high school 20+ years ago... These guys are still the most professional and quality driven services I have ever experienced... I highly recommend this place to everyone for all phone repairs and parts. read more

I woke up one morning and the screen was black on my Galaxy S8+ that i had just paid off. I took it to Best Buy and they didn't know what to do and recommended i either get a new phone or go to their ONE store that could help me... in Torrance. Then they recommended i go to Dialnet... they diagnosed it for free and for $90 Dialnet repaired the mechanical problem and saved me from having to buy a new phone! I didn't feel any pressure and everyone was very friendly. Unfortunately, (probably due to a faulty charger) the same thing happened a few weeks later, so i took it back to Dialnet-- they fixed it again but gave me almost 1/3 off the cost since it was a repeat service. I did end up getting a new phone (thanks, Samsung) but Dialnet saved the day so that i could get all my info off my old one, and i actually am still using my old phone as a backup device. I appreciated their honesty-- about what needed to be fixed, the cost, and how long it would take (usually about an hour). I recommend and would go back again-- and I live in the Valley. I actually re-joined yelp to write this review... that's how grateful i am :-D read more

I just got my iPhone 3G fixed, and am really happy with the service and everything. My LCD panel and screen needed to be changed, and since somebody referred me to Dialnet, Peter okayed my phone to be fixed for only $59! The staff was friendly too, and the whole thing only took 1 hour. Parking was fine (I parked in the neighborhood on Sierra Bonita -- free 2hr parking), and the location is great -- on Melrose, so I went window shopping and had lunch while my phone was being fixed. Other places quoted me $80 and $90 to fix my phone. I will definitely be going back to Dialnet for my iPhone needs! Oh, and I can't forget to mention that Dialnet gives a 30-day warranty for their repairs :) read more

I would try other companies before going to them. I was happy with the service the first time around, but when I took my iPhone 4s to them to fix they held it for over 2 weeks and then gave me a call up to tell me they couldn't fix it. read more

I have been a customer here for more than 10 years, and I have received excellent and fast service every single time. Last visit was to get a new battery for an aging iPhone 6. These guys are the best! I highly recommend! read more

My dog ate my cell phone! And Dialnet fixed it (replaced the screen) for a reasonable fee and with only an hour's wait. I highly recommend them! They were helpful, quick, and knew what they were doing. I thought was going to have to get a new phone and they saved me from the money and hassle of that. read more

My wife had her iPhone fixed here earlier this year. When my screen cracked, I took my phone to Dial Net. I felt very well taken care of. Easy and fast service. Fair pricing. Made getting my screen fixed easy and not a major ordeal. I hope my screen doesn't crack again, but if it does, I know I'm going here. read more

Great fast service. I went to get my phone unlocked and the in store process took about three minutes. They send the information to the apple server and was told it would take 3-7 days... My phone was unlocked in two days. Thanks for the speedy service! read more