I was rushing! Mama had to be at appointment at 7:30am. I went to bed super early so I would have…read moreher there. I get up shower and I'm ready 6:39am! BC I'm like my Grandfather! Shouts out to him! Always on time. People say you not on CPT time are you? Ok back to the subject at hand. I wasn't sure where we were going! So, I'm ready to rock n roll! My Mother 77 years old. Always says she is on on time for church and her hair appointment. Not even work when she worked! ‍! So I'm clam bc she isn't ready. I said to self what nutcase gave her a 7:30am appointment and I laughed! I went and warmed up the car. Sat in it waiting. And waiting, and waiting, and waiting! She finally came out at 7am. I drove nicely to the appointment! No speed demon as usual! I said to self 2026 if she is late! Maybe she will learn her lesson. If they turned her away. Of course we get there at 7:16am. I said oh do you have to be here 15 min. Prior? Oh no she looks at car clock. I have to be here by 7:20 am. Ok! We are here I didn't go in neither is downtown Oakland Ca. They break window. Even if the car is empty. So I will go get coffee and wait! Will update how appointment went.

I think I figured out the racket here. I was sent to get x-rays at NorCal imnaging due to having a…read morecar accident, was told that with no fault insurance, my auto insurance would cover it. I was told at the front desk that I needed a "medpay release form" from my insurance company in order to process my request. My insurer says they don't have such a form and NorCal has to call them. Norcal says they don't call, they need the form. NorCal Imaging also said I could pay out of pocket and get reimbursed by the insurance company. When I called my insurance company they told me not to do that because often times the reimbursement from the insurance company is less than they would get if I pay out of pocket. So there you have it. That's how they get more money from you for their services.

I needed a coned beam CAT scan. I got a prescription from my otolaryngologist who didn't know how…read moreto get the test as most hospitals don't have such a scanner. Thank goodness for Reveal Diagnostics. They have several different sites. Mica from the diagnostics team was super helpful in scheduling the exam and coordinating with my ENT. The owner was overseeing the scan because it was not a routine dental scan. A major issue was my titanium caps interfering with the imaging on regular CAT scan. This is where the technician Makayla was able to do what other major institutions which shall go unnamed came in. With the research grade scanner she was able to adjust conditions to virtually eliminate the interference and image the area of interest in a phenomenal way, so I really owe all of them a huge thanks. They corresponded with the medical center and got them the imaging to them very very quickly. The scan is rendered into 3 dimensions that the doctor can look at from all angles. This was just a single picture taken at the imaging facility . I have the entire scan with a viewer that I can see the entire study from. 5 stars to the max!

Ricki was AMAZING she was thorough, professional and friendly. My scan was completed in a timely…read moremanner and I would recommend Reveal for all of your dental imaging needs.

The staff at I view, especially the techs are top shelf professionals. Specifically Ms. Vanessa,…read morewho has very calming voice and demands.

Such nice people! They answer the phone right away and call…read moreback! After hours trying to get an appointment at North Cal Imaging...4-5 hr wait time!

My right side was numb all the way down to my index finger. Not good. After finally seeing Dr…read more Zwehlen, an MRI for the cervical spine area was prescribed thinking a pinched nerve. I thought it might be associated with a previous and ongoing shoulder injury. So was told by the good doctor it would probably take 2 or more weeks to get in. I got in in 4 days on Easter Sunday no less. Yes, MRI appointment on Easter. I took it. I noticed one of my images on the screen on my way out and upon looking at it real quick I noticed my left side is the side jacked up with potential pinched nerves. Not my right. A few days later a massive rash appeared on my arm and I was diagnosed with shingles that attacked the nerve. Not jacked up shoulder. Not a pinched nerve. But shingles. So appointment scheduling was great. Wait time once there was quick. MRI took as long as necessary. Staff was nice. There were no wheel chairs or other metallic stuff to join me in the MRI tube so that was nice. Waited about 10 minutes for a DVD of the results and out of there. Parking was close.

Two hours of waiting for a callback to schedule an MRI. There are no excuses for this. You would…read morebe equally annoyed if you had to go through this. Implement web based scheduling, hire more people, or figure out a way to help existing staff move more quickly through the queue. I have scheduled here before. It is not that complicated. Driving over there is the only workable alternative. Seriously office manager - solve this or find someone who will! So I finally got the call back about 10 minutes after posting this. Very nice agent and the entire scheduling process took two or three minutes. She said the queue was 100 deep. Pretty strong argument for hiring more people.

Soooooo slow Ended…read moreup being stuck there for 1 hour before they could check me in because they needed to call my doctor for a proper diagnosis why I'm getting an x-ray. Then once I actually was checked in, waiting for the xray took forever and I had to leave early and come back on another date. It was very annoying, though at least I eventually got the xray done.

There is a large cardboard sign when you first walk into the imaging center that says "please do…read morenot complain to the office staff." That is your first hint that this is going to be an unpleasant experience. The front office staff wouldn't accept images from another hospital, told someone who came in person that they needed to call first before coming in person, told a third there insurance wouldn't work, and told another person that needed to hurry up and fill out the form.The facility should hire some more polite people to help with customer service instead of just putting up a large cardboard sign.

This company has an email and phone number that are non-functional. There is no way to get in…read moretouch with them to find out if they can forward my x-rays to a dentist. I had X-rays done in 2023 and they seemed really good, but now I am wondering if they have vanished

Dacia who works here is so helpful! She was very thorough in explaining the cone beam scan process…read moreand when I came in she put me at ease. I wouldn't hesitate to come back for any future needs. I'm so glad my dentist told me about DCI! Thank you so much Dacia!!!

This place has free parking and Sam that does the MRI is awesome and very detailed on how your…read morevisit is going to be...... Thanks so much for the help....

I've never had a bad experience here, but then again if I'm here, it means I'm hopped up on Valium…read more Five stars to Valium for spending hours in a tiny tube, and not caring.

I just wanted to take the time to thank the staff of 4 North East for taking such good care of me…read moreduring my recent 5 day stay and the start of 2026 in the ER and later admitted at Alta Bates Medical with a final diagnosis of the rhinovirus which left behind some nasties that got into my lungs and caused a mild case of pneumonia. This was a first for a lot of things for me there... My first time as an adult being admitted into the hospital for something for myself. A first time having my blood ever drawn as an adult let alone having IV's put in me, which were terrifying and excruciatingly painful, but thank God for the nursing staff who were so patient with me and understood my fear of needles! I also had to have my blood drawn regularly to check my white blood cell counts, which I really hated, but the nurses were very kind and made me laugh. Likewise, I had a really good physician, Dr. Shah who provided me with detailed information and even let me look at my brain after doing a CT scan, which I thought was really interesting and very cool. In addition, the RT staff came in regularly to give me my breathing treatments who are so nice to me and explained how giving me these treatments would help me breathe. I couldn't have done it without them as for the food... Well it is Hospital food after all, but I did have the midnight hook up as my grave shift Nurse did provide me with some yummy Jell-O and a low sodium turkey sandwich now again when I got hungry. This could've been a lot scarier for me had it not been for the compassion and kindness I received from my healthcare providers. Thanks again for helping me to feel better and to get well.! You are greatly appreciated!

Called to schedule an MRI, got an answering message saying they were closed, I could call back…read moreduring "Regular business hours" of 9:00am to 4:30pm. The stated hours on their website (see photo) are 8am-5pm. I called at 4:07pm. No idea when they are actually open, or answering a phone. Further, the IVR has no option for "scheduling an MRI", and there is no way to book online.

This review is for the Fast Imaging Center at 2022 University Ave, Berkeley, CA 94704. (510)…read more845-6333 Great to meet someone who listens and goes above and beyond. The owner was short-staffed the day I went in with a special family project that needed a certain paper stock. He took the time to help me with details while juggling other jobs. An hour later, I was back and it was all packaged and ready to go. Warm human interaction - AI will never replace that. Definitely our go-to place now.

My Mother six year of being cancer free! Everyone was so nice! The receptionist both of them…read moredeserve a standing Standing ovation!!! They were so kind to everyone that checked in! They went over and beyond for everyone. While I waited on my Mother they mad me feel so comfortable. After my Mother came out. The receptionist went over and beyond helping us. My heart just melted. A lot of people are in pain. They need that smile. These two ladies did just that. It was a young African American Young lady.. She was calling people in for their vitals etc. oh she was also wonderful. If she didn't know the name she tried her hardest. And apologized if she said it incorrectly. What a wonderful happy day! Thank You Kaiser team so very much! Keep up the Excellent work please!

They've helped two of my love ones in an emergency situation and for that reason I would recommend…read more But at the same time three stars because they need to get on security and make some changes, they sent us to the second floor for passes to visit. This the honor system because you can just skip doing that. Then when I got to the floor for my loved one nobody questioned who I was there to see or if I had a visitor pass. I'd say if you have to be here over night, a family member should stay with you. Security entirely to relaxed