I would give this place 10 stars if I could. My original wedding band was stolen from my house years ago and a few days ago my husband bought me a beautiful band for our anniversary from Diamond Designs Custom Jewelers. I was blown away at how pretty it was it looked almost like the original I had received years ago which was stolen. I was happy but also a bit nervous because I didn't know if they could make my ring I had presently, and this new ring, look like one cohesive piece because they were totally different from each other and not an original set. When I picked it up after being sized and fused together, seeing it for the first time I teared up a bit. A brand new ring. Beautiful. Gorgeous. I have attached a few before and after pics for comparison. The custom job was done by Zak. Thank you Zak. You have given me much more than a ring. You have turned a negative experience we went through into a brand new memory. read more

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This jeweler is one of the best local jewelers in the area. Ms. Najia Wara is one of the best and she totally took care of me back in December 2020 so this review is a day late and a dollar short as we would say in the Army. My beloved gold rope was broke because it's very delicate and Najia and her team fixed it very well and the price was just right. Najia extended a 12 month warranty which has given me peace of mind and that was mad cool. I plan on doing some more biz with them really soon and this review is delayed but life gets in the way, read more

Definitely ask for Najia when shopping here! She put us at ease immediately, helping to guide us through the process by offering candid and helpful advice. We appreciated her help in finding an engagement ring. She was the consummate professional, very knowledgeable and easy to work with. read more

We got our wedding bands here and they were just what I wanted! It was difficult to find such thin wedding bands and get them resized on the spot. I went back later and had my engagement ring fixed with a new band that better matched my wedding band. Would highly recommend! read more

We went here to get our wedding ring. We were quite on the rush on getting our ring cause we cramming it, we only had a week before our wedding when we decided to buy a ring. We went here and purchased 2 tungsten rings and they are the only one who can deliver within the week. We were hesitant at first cause the lady assisting us doesn't seem to be sure on what she was saying regarding the sizing of the ring. But since we on the rush and trying to get a cheap but decent ring we opted to get from them. We got our ring on time and in quite good quality. We liked it. :) read more

On 16 November 2021, I purchased a gold necklace as a Christmas gift for my wife. I am very pleased with it. It is exactly what I was looking for and at a price that I consider reasonable. Diamond Designs' sales associate Ms. Najia Wara was extremely helpful in helping me find just the right one. She was friendly, courteous and professional. Thanks to her I believe my wife will be very happy with the necklace. Thank you very much! read more

THEY LOST MY ALREADY PAID FOR RING! My then fiance and I planned to get eloped on 2 Feb and needed a quick turn on the rings that we knew would need to be resized. We found the perfect band and ring that was guaranteed to be ready by the wedding date. Our engagement ring was white gold with a rose gold rope, we paired it with a rose gold wedding band to match the pieces together. When my fiance went back to pick up the rings he noticed the ring didn't look the same and the store confirmed based on the tags they were the same rings. After bringing the rings to me, I noticed immediately the rose gold rope was now white gold and called the company, (at this point we are 3 days prior to our wedding). They swore there was never a rose gold rope and they gave me the correct ring. I waited until the sales person we worked with was in and contacted her (she works Monday, and Wed-Friday). She told me it could be fixed in 20 mins but the jeweler was out of the country for 10 days and I could come back on 7 Feb and get it fixed on sight. So I had to get married with rings that failed to meet my visual expectations, and I purposely avoided the ring pictures because of this. On 7 Feb when I called prior to going to verify the jeweler was there, I was told due to COVID the jeweler won't be available for an additional 10 days, and that I could come drop the ring off and about 7-10 days AFTER the jewelry is available (around 27 Feb) then the ring should be ready. I chose not to follow this option because it didn't seem right, and since I moved the wedding photos again to accommodate this inconvenience. I called again on 16 February and was told the jeweler would be in on Sunday (20 Feb), anytime after 12; and he would fix the ring on the spot in 20 mins..... GUESS WHAT DIDN'T HAPPEN? The jeweler was not in, so against my better judgment I left the ring since he was supposed to come in at 2pm. I returned the next day to pick up my ring and it was missing! The ring that was attempted to be given to me was not my ring, but it was in the envelope that I had filled out. When I pointed this out the clerk searched all envelopes to identify my ring was in none. She called the jeweler who at first claimed he didn't have the ring and it was in the envelope, then he said he had it (he's located in Stafford, VA), then the final story I got was the ring was given to another person. But the jeweler claims he will be in today (21 Feb) at 5:00 pm to provide my ring. I'll update my review later to see if this is factual! read more

Please do not come here and waste your money AND get lied too. Walked in looking for a tungston ring for someone. At first the lady was nice to greet me and show me what they have for men. As I wanted to see numerous rings, the lady gets all irritated that she needed to get the ring out of the show case. The ring was a size 10, and the price WAS on the ring. A white tag saying $130. The price was reasonable but I was in need for a size 9. The owner and the lady was pressuring me to buy it and said they'll order me a size 9. So I said "okay I'll get it." While he was writing down my information, I asked him how the prices work. He CLEARLY said "bigger the size, more higher the price". Okay gotcha. Then he says the total of the size 9 ring (no shipping cost but the ring itself) will be $200. I was so confused and just stood there. I repeated what he said about the pricing of the size.. and why a size 9 will be more expensive than the size 10. And I told her that the tag says $130. Out of no where the lady gets all loud and says "FINE! You want cheap price?! 120! And that's a good deal!" Lol wow. I'm not stupid to fall for this crap. When I'm trying to explain to them that the tag says $130 for the size 10, and how he said bigger the ring, the price gets higher but they were so quick to defend themselves that they just started to yell. Disgusting dyslexic money hungry scammers. Unprofessional people that show ugly customer service. All they had to do was be honest and they would of had my money in their wallets. Beware of them and save your money and time. Go to a LEGIT jewelry store other than this crap. You've been warned. read more