Fetch has done a tremendous job with our elderly dog. He has particulars and our sitter took care…read moreof him perfectly! We are so thankful to have such great service.

Fetch!! I can't say enough good things!! I have used 3 times a week for over 3 months! Every visit…read morethey give me an update, and pics of my babies. Which I love and look forward to seeing! They're reliable, trust worthy and consistent. I will keep using them regularly for a very long time. It's worth the $$ to have peace of mind.

Very prompt & reliable - convenient scheduling and billing Responsive to customer needs and pet…read moremanagement/ wellbeing

Do NOT use Sara Lutz Pet Services for your dog walking/pet sitting needs. I never even got to the…read morepoint of having Sara or one of her walkers complete a service for my dog, Luna, because from my initial interaction with Sara, she exhibited nothing but unprofessionalism, disrespect, and dishonesty. I had heard from other people in my neighborhood that Sara herself was not a very reliable person (especially when it comes to communication) and that several of the walkers with her company were also unreliable, dishonest, and disrespectful in clients' homes, but she did have a couple 5-star reviews so I decided to give her a shot. I have since discovered that one of those 5-star reviews on Google is actually from her boyfriend (Zander L.), so is probably not a true or honest review of her services or company. My experience with Sara started with me asking her to explain some of the negative things I had heard about her and her company after she had confirmed all my requested services for the next 2 months. The issues brought to my attention were: (1) Sara is a poor communicator and you can never get ahold of her in a timely manner; (2) her walker Alex (or Alexandra as she is listed on your service confirmation emails) has actually been caught not only lying about the times she is at clients' homes completing services but has also been caught going through their drawers/cabinets/personal belongings and taking/using things in clients' homes for herself without asking first; and (3) some of her walkers treat clients' homes as their own and have caused significant damage to personal belongings, furniture, and walls with Sara refusing to message clients back after the damage has occurred. I never got any explanation for any of these encounters and in fact never even got an answer back from Sara to my initial email asking about these issues. I started cancelling my services about 5-6 days after initially sending the email and let Sara know that I would continue cancelling services until she had responded and I knew I could feel comfortable moving forward with her company. She sent me an email to my cancellation request saying that she was out of town starting that day and would return two days later, but then would respond to my initial email then. First of all, she had to send an email to tell me she couldn't respond to my initial email? That's laughable. However, her supposed return date and date of response came and went, and I still never received an email response from her. This is evidence that not only is Sara a poor communicator, but also blatantly dishonest since she told me I could expect a response from her upon her return and that response was never received. I cancelled a few more services and sent 2 more follow-up emails asking her to please email me back so I could decide if her company was a good fit for my pup and our needs. She still has never responded, so I have cancelled all remaining services and will be looking elsewhere for my dog walking needs. Everything that everyone has said about Sara being unreliable, unprofessional, and an extremely poor communicator has remained true for me. If you can't even get ahold of her when you're scheduled to have close to $5,000 worth of pet services completed with her company, imagine trying to get ahold of her in an emergency. Save yourself a headache and a lot of frustration and do not support Sara Lutz Pet Services. So far Sammy's Dog Walking in the Charlottesville area seems to be far more reliable and professional and much easier to get ahold of.

Rod is the best. It is easy to see his love of animals. Great service and communication!read more

From the owner: Charlottesville Pet Care provides stress free environments for your extended family. Our clients…read moreand animals become apart of our family and we treat them as such.

I've been a loyal client through 7 1/2 dogs and more than 15 years. Over the ups and downs of our…read morelives, our friendship and respect has grown to a depth neither of us expected but each needed. After my Dane had to stay two months after my knee surgery, I knew that the family would love and care for him as I would. And they did. And threw a little training in for my safety. The commitment to the visiting dogs, to the Business, and to each other would make it impossible for me to replace. That's my kennel for life! Patti G

I am compelled to warn others of Canine Works. I DO NOT recommend this place to board your dog if…read moreyou want them to be fed properly, walked, and cared for. I visited the property and left my dog for a brief overnight stay the first time. She said that she let him sleep in their bedroom. I did not consent to this as she has other dogs and I didn't feel comfortable with him interacting with unknown dogs. The second time I left him in their care for 3 nights. My red eye flight arrived mid afternoon and went to get my dog without advance notice. This didn't give them time to hide the abuse they were putting my poor dog through. When I walked in, he looked anxious, miserable and significantly older. I noticed his tail hair was yellow--it was saturated in dry pee and on top of that he did not have any water in his crate and a bowl with scattered food. This is very concerning since I was told that the dogs are taken out into the backyard every 2 hours for potty relief. Also, my dog has a history of pancreatitis so it is crucial for him to eat his own food. I know something was given to him to entice him to eat because he had diarrhea and loose stool. Upon further notice after getting him home, he had a deep crate line on his nose that took a couple of weeks to go away. Lastly, the dogs naturally get excited anytime someone comes in so they start barking in their crates. The way that Mary yells at them to "shut up" is APPALLING and unprofessional. They try to tell you that the dogs they care for become comfortable with them shortly after the owner leaves. Almost every dog I saw looked anxious. This is no way that a person who loves dogs or animals would treat them. Please do not bring your pet here if you want them in a caring and trust-worthy environment while you're away.

Six stars. Caring, professional, responsible service! If you value great communication go with…read morethese folks and relax. You will get a superb clear sense of what is happening with your pets while you are away. Cannot praise this company enough.

We switched to Wagging Tails after using another pet sitting service in the area and having a less…read morethan stellar experience with them. Working with Michelle was so easy. Setting up services could not have been simpler. Whenever we needed a sitter, I would just text her and she would set it up right away. Our sitter was awesome and our cats were well taken care of whenever we were on vacation. I loved the daily texts and pictures we would get. When we moved out of the area, Michelle was incredibly accommodating in getting us our key back. Your fur babies are in good hands with Wagging Tails!

I used the sitter at Cool Dogs for years before we moved to a different place. My cat sitter became…read morelike a friend and cared so deeply for my cats. Highly recommend this local business to anyone.

We've used Cool Dogs for over 10 years for in-home petsitting. Elyse is conscientious and very…read moreprofessional, leaving notes with each visit, sending photos to let us know all is well, and asking questions about anything that may come up while we're away. Best of all, all of our dogs (past and present) and cats LOVE her!!