It was a Saturday morning (of course!) just before Mother's Day and my septic backed up…read more I could not get anyone to come out, and most never even responded even though their websites claimed 7 day a week emergency service. Not only did John at North County respond, but he also spent a bunch of time on the phone with me trying to troubleshoot my problem and sharing his expert knowledge. After coming out, he quickly dug in, found the problem (a root lifted the outlet line as seen in the photo), fixed it, and charged a fair price. While he was here, I had him put in some manhole covers and an observation port to make servicing easier in the future. All that in about 1/2 a day. Very happy with my experience with John saving the day!

I had a septic system failure with my leach lines not flowing at all. I had a plumber and septic…read morecompany come by but both didn't want to tackle this job since the rock and tree roots add to the possible problems. Was recommended to call John at North County Backhoe. Absolutely thrilled that I did. He came out right away and gave me a very reasonable quote. John told me not worry that he would get it fixed. John and his family started work the very next day and finished at 1:30pm the 2nd day. Now my system is flowing like new. I highly recommend John and his family. When he finished, everything was buried and leveled off and cleaned. Quality work at great value and took the stress off my back. Thank you John. Steve

came out to pump out our tanks. I'm from the city and knew nothing about septic systems. MC Jenna…read moresent me a blurb because the tanks were filled with sewage. Since they had JUST pumped out the tanks, I had worries the tanks were not draining. MC Jenna sent out 3 techs to checkout the leach lines, including a drawing of the sewer lines on our property. After spending about an hour testing the drainage, they believed all was fine and they did not charge me.

Very nice working with Manual, the technician. He was helpful in locating my septic tank and…read moremaintenance risers that were buried. Witch took over an hour we were able to start pumping and he made quick work of it! 8 years was the last time it was pumped. Making it difficult .....

Great job guys! Needed fast help after a broken pipe…read moredisabled our restrooms. Diamond was fast and efficient. Shout out to Luis for taking care of us!

I have called Diamond Environmental twice now and they have been awesome! I requested next day or…read moreservice two days later and they have always been able to accommodate me. Both times that they have been out, each tech was very helpful and courteous. Went above and beyond to make sure the tanks were emptied and everything was running smoothly. I will definitely be calling them again. Also, they drove a pretty good distance to my home and for what I thought was very inexpensive!! Thank you so much!!

I wish there were more stars I could use to rate MPS, because 5 is not enough! I was impressed when…read moreshopping around for someone to rehab a 5' section of our sewer lateral. Even though I didn't select MPS initially, I really appreciated their professionalism and interest in my job. John (the PM) was very helpful and patient with me while he looked at my job and provided me with an education too! I chose another Plumbing company that declined the job because of the difficulty. My job was not a big job or a typical job. It required saw cutting a concrete driveway in a neighbor's driveway. I went back to MPS and John was gracious to come onsite and look at my job. He said yes and gave me a very fair price! The crew was great! They had to dig further than expected to get to our Sewer Lateral. We had an added challenge of our jobsite being on our neighbor's driveway. The neighbor made the job more difficult than it had to be, but John handled him very well. We even had the Owner (Jeremey) come out to help manage the neighbor. We were in the process of selling our house and John and Jeremey helped take a huge load off our plate by managing the neighbor. I plan to treat them to lunch to express my gratitude for their help! How many customers are so pleased that they take their Plumber out to lunch! That's how much I appreciate them!! Can't recommend them enough! Thank you MPS!

We hired Modern Pipe Solutions Inc. to update, line and reinforce our home sewer system. Here are…read moresome of our observations from the experience. 1. Top down professionalism 2. Great communicators 3. All team members were kind and courteous 4. Very competitive pricing 5. Work days are constructed around objective based timelines 6. They'll dedicate a single team to your project from start to finish 7. Great listeners when it comes to the concern of the homeowner 8. Well organized workers stay on task and don't banter, waste time or play loud music 9. Workers were very respectful of our property and landscaping 10. Work crew cleaned up everyday and never left anything out of place 11. The company assigns a project manager to each job to provide seamless oversight and provide a consistant source of communication for the home owner 12. The operations team works hard to keep customers informed and supported through the entire project 13. We felt like our business was valued and our time was honored

originally asked Modern Septic if they could make me the first stop of the day or at least early…read moremorning, since I had taken the whole day off work for this. They initially had me later in the schedule, but the office team was super responsive and accommodating--they texted back quickly, explained they'd try to bump me up, and kept me updated. In the end, they squeezed me in around 10am, which was perfect! The crew showed up right on time, were professional, friendly, and got the job done efficiently and cleanly. No mess, quick pump and inspection, and they left everything spotless in my backyard (even with all the plants and stuff around the access point). Communication was top-notch from start to finish--morning check-in texts, heads-up when they were en route, and a call number if needed. I've dealt with septic services before, but this was one of the best experiences. Honest, reliable, and they really go the extra mile to make it work for the customer. Highly recommend Modern Septic Service in El Cajon--definitely 5 stars!

Alright, listen up -- Captain 619 here. Modern Septic Services in El Cajon took care of my…read more1,200‑gallon tank in one hour flat -- no nonsense, real professionals. Luis Velasquez did the inspection, agreed there was an issue with the baffle that needed fixing, and was quick with a solid referral to get it handled. Respectful crew, fair price, left the place spotless -- like they were never there, capisce? Five stars. -- Captain 619

I couldn't be happier with the experience I had with Bob's Septic Service. Jose and his Son came to…read moremy home to locate my septic tank and dig to uncover the tank lids so it could be pumped later. Both men worked very hard and efficiently. Jose explained things as they were working. Jose will be coming back after the pumping to install risers so we won't have to dig again. Their price was very reasonable and I would highly recommend them.

Cant say enough about these guys. Not only were they prompt with the repairs (which kept the escrow…read moreprocess on track!) but they were thorough and detail oriented, and once done, you couldn't even tell they'd had the lid off, the landscape was so well done. Additionally, they were willing to defer payment until escrow closed, which was going to be more than 60 days out. So nice to do business with an outfit that is willing to be flexible and understanding and willing to work with us. Bob's rocks!

I'm a realtor and scheduled an appointment for 7-8 am to have my client's septic pumped and…read morecertified. At 730, I got a call to let me know they had problems with their truck and would be there between 10-11. At 1130, I called and spoke to the owner letting him know nobody had shown up yet. He told me he messed up and would be another couple hours. This was now becoming an all day appointment for my client so I asked for a small discount for her inconvenience. He declined any discount at all claiming he doesn't make money on these jobs. I would have been happy with $50 off the $700 job but he declined to do anything to make up for his mistake. I understand that mistakes happen but it would be nice of him to offer some concession to show he values his customer's time. Definitely a poor experience for me.

Thanks guys! You guys were all wonderful from the beginning to the end! Amanda was great at…read morehandling my phone calls and my text messages responded immediately! Wayne and his team were GREAT! I needed repairs on the tank, lids and added a riser. Your prices we're awesome! Everything was left really nice and clean. We're very happy with all the work! Thank you, Wayne! And you're awesome team!