I've brought my Maine Coon here approximately six times over the past two years, spending around $90 per visit for routine grooming and seasonal trims. Unfortunately, my most recent experience was disappointing enough that I won't be returning. During the appointment, the groomer commented that my Maine Coon's paw tufts were 'long and painful.' I explained that paw tufts are a normal characteristic of the Maine Coon breed. Instead of having a respectful conversation, she became argumentative and confrontational. When I tried to clarify my concerns and explain the breed trait, I felt that she gaslit me by dismissing what I was saying and attempting to make me feel as though my understanding of my own cat was incorrect. I don't appreciate being made to feel judged for bringing my cat to a groomer for professional grooming services. If my cat didn't require grooming and coat maintenance, I wouldn't be scheduling appointments in the first place. After being a loyal customer for two years, I expected professionalism, respectful communication, and a positive experience. Instead, I left feeling disrespected and uncomfortable. Customer service matters just as much as the quality of the grooming itself, and unfortunately, this experience fell far below expectations. read more

They always do a great job on my little guy! Great service and easy to schedule appointment and see availability. read more

Decided to take both of my boys and let me just say that both of them loved their experience there. They came out looking handsome, and you can tell that they felt loved while being there. Archie and Max love coming to Fairytail Grooming read more

FairyTail Grooming - Pet Groomers Near Me - Upland, California

Very affordable grooming place and the staff is friendly. One of my dogs is a senior and has gotten very uncomfortable with being touched as she has gotten older. The team here always got her looking her best. Now, she is sick and we do it all at home, but my other dog still goes. He always looks great! read more

Wonderful service! The attention to details was perfect. Affordable pricing + super friendly too! We will definitely be coming back read more

FairyTail Grooming - After Grooming - Pet Groomers Near Me - Upland, California

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Angel was amazing with my cat Nyx! I just adopted her and she was filthy, so I took her in for a grooming and Angel was kind enough to bathe her three times. Nyx looked so much better and smelled amazing. More importantly she seemed to enjoy the experience. read more

FairyTail Grooming - Pet Groomers Near Me - Upland, California

I've taken my doggie here several times. Setting up an appointment has always been easy. The staff is really friendly and prices are awesome. I hadn't taken my dog to the groomers for a couple of months due to the doggie cold that was going around so he was in dire need of some pampering! My doggie's fur tangles so I was a bit worried grooming would be a challenge. But they did an awesome job! My puppy was so happy when I picked him up, his fur was so soft and I could finally see his gorgeous eyes!! Will surely keep bringing my pup for much needed future grooming! read more

FairyTail Grooming - So handsome! - Pet Groomers Near Me - Upland, California

Before and after the groom, obviously my dog is very happy after this, very satisfy, true magic read more

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Awesome place Good prices for service Nice clean and professional. I bring my dog tommi with me . Very professional place with reasonable prices . Would recommend for your small baby read more

FairyTail Grooming - Pet Groomers Near Me - Upland, California

A nice place to take our fur baby for a salon visit. He comes back nice and clean , he is a happy boy read more

FairyTail Grooming - Our baby. - Pet Groomers Near Me - Upland, California

I'm a vet tech so I can be a bit specific when it comes to my pets, needless to say I came in with a list of requests for my 10yr old Maltipoo and 5 year old Shih Tzu. Both dogs came out looking good! I'm grateful that they did exactly what I requested! My old groomer would never clip their hair how I asked, glad I found a place that meets my dogs needs as well as mine. Highly recommend, I will continue to update the review as the appointments continue. read more

FairyTail Grooming - Kirara seems happy after her grooming - Pet Groomers Near Me - Upland, California

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It was my first time bringing my puppy and I give this place 5 stars because the service was great, the building was clean , and the haircut came out really nice. Thank you! I would highly recommend this pet grooming spot. Look at my puppy's before and after pictures to see the results :D read more

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Puppies are well cared for, they smell great, and scheduling is so easy! Thank you Fairy read more

FairyTail Grooming - Stan Lee and Lucky Arrow - Pet Groomers Near Me - Upland, California

Fairy Tail Grooming. Requested the Lion Cut to help my baby deal with the heat this summer. read more

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This is our second time coming to Fairytail Grooming and both times they've done a beautiful job on my girls. My goldendoodle's haircut has been consistently perfect. Despite both of my girls being absolutely dramatic and hysterical when they go there, somehow the groomers get the job done. And done well. Highly recommend. read more

FairyTail Grooming - Pet Groomers Near Me - Upland, California

Honestly the best groomer, she is supper kind and I know that my dog is getting the best treatment. The prices are fair and my dog always looks great after!!!! (For reference I have a 60lb golden doodle) read more

FairyTail Grooming - After grooming she looks great!!! - Pet Groomers Near Me - Upland, California

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Marley loves Hope! I have a fluffy Aussie shepherd that absolutely loves his visits here. As soon as we're in the parking lot, he knows and is so happy to see Hope greet him. I'm always satisfied with Marley's grooming; definitely recommend! read more

Disappointing! I scheduled an appointment for my dogs. I dropped them off on time. When I arrived, it was awkward because the check in person didn't say a word. That's rude in my book. I was told it would be 2-3 hours for a wash and haircut. I called 3 1/2 hours later and they didn't start working on my dogs. And the place was closing in 30 minutes. I'm not sure what they were thinking but they should've called. When I picked up my dogs it seemed as though they didn't care. Yelp is great but sometimes you wonder that a high rating is suspect. This is definitely not a place with 4.6 stars. read more

Thank you so much for taking care of Shiloh. He looks great!! It was exactly what we explain we would like. I really appreciated you texts telling me how he was doing. We're so glad we find you read more

FairyTail Grooming - Shiloh's grooming pic. - Pet Groomers Near Me - Upland, California

Been coming here for a while, pretty consistent overall, staff is pretty mellow but friendly.

I didn't recognize my dog when I got her back. To be fair, we had been slacking when it came to her grooming. Poor thing looked like one of those DoDo videos you see online of the dogs living on the street. Fairy Tale took her in and she came out looking like she had been on one of those makeover shows. I was able to get a fast appointment. They had her done in less than two hours. New and improved Princess Leia. Already made my next appointment to take her back. Thanks for taking such good care of our baby. read more

FairyTail Grooming - Princess Leia happy after her grooming. - Pet Groomers Near Me - Upland, California

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My dog has been going here for years after we tried so many different places. She has a tumor and other health issues so she's a giant baby & gets on edge a bit when she's around strangers and feels vulnerable. Well after taking her here not only was she feeling & ACTING SAFE but she was even able to have her own free space to roam in her "doggy daycare" when it's safe if she's ever alone at the time. They take WONDERFUL care of all pets & they go above and beyond!!! I can't express that enough. We get her the oatmeal bath full groom with teddy bear cut and she always looks even more precious. Don't hesitate to book! read more

Great place to get your dog groomed. My second time taking my dog chloe here and she came out looking beautiful, again! The price is great compared to other groomers. Finally found a place can constantly take my dog and don't have to worry about her. read more

FairyTail Grooming - After her haircut. - Pet Groomers Near Me - Upland, California

The service is great. Friendly, caring and professional. Hope does a wonderful job. She is patient and kind. My dogs are treated with care and look very nice. Highly recommend. Always satisfied. read more

I've taken my dogs to get their hair cuts here and they have done an amazing job! I have two yorkies and one of them can be a bit grumpy when getting her hair cut but they get the job done. My dogs have never had cuts or nicks on their body. I really appreciate that they take their time and leave the dogs really cute. I really recommend this place! read more

Easy to schedule, budget friendly and my dog comes out smelling so good. Never had issues with injury or reaction to the product they use.

Just moved to the city of Ontario boarder line upland and I had been struggling to find a place for my baby to get groomed he was already getting matted from his ears and I could tell it was bothering him and I with confidence I can say I have found the one! Super close to my house, great pricing, and wonderful staff! They made me and my dog feel so welcomed! It was a whole new experience since I would only take my dog to Petsmart. Super friendly groomers and availability is great! It also didn't take too long for the groom. I will definitely be booking again! read more

FairyTail Grooming - Fully groomed with a new look - Pet Groomers Near Me - Upland, California

NEVER EVER GO TO THIS PLACE FOR GROOMING‼Period. If I could, I would give negative for the rating, not just because the lousy work also the bad, unprofessional attitude the owner has! I went to this place once for my dog's full grooming, it was ok. So this time I went there again and asked for the same style as last time they did. I even said there will be a family picture going on next week, so I wanted to have the same look, especially to have the eyes area cleaned up just like last time. Picture 7 was before the grooming, picture 3 was after the "full grooming" this morning for 3 hours, picture 4 and 6 can tell the hair around the eyes are not clean up, and the trimming was not even, and this full grooming didn't even do the hairs in the ears! The groomer who did this for our morning appointment is named Rebecca H. I had a schedule to pickup my kiddo so I had to leave the place with the dog. I then called them after the pickup to ask them for a fix, the one that can fix she said she's not available, she needs to leave soon and won't be available for the next few days. Therefore she said she can ask the owner who's named Anna if she can, which the owner said yes, and asked me to send the picture from the last time to the number they gave me (picture 4) for their reference. I drove all the way to there again today for half an hour ( one way), I even had to bring my kid with me to go there for asking a fix. Guess what? The owner said they didn't do any hair cut was because I didn't book full grooming. I said I did, she then checked, it was full grooming I booked and paid . Then she said the hair looks ok around the eyes, it was suppose to be like that ( look at the picture 4 and 6, that's called ok?).. then after I explained again how I described in the first place this morning and there's a picture from what they did last time as a reference to do it this time, she started to do it. She claimed that the lady (Hope) who picked up the phone didn't explain to them well, but now they know what style I wanted. Guess what again? See picture 1 , picture 5 and the last picture , is that the same as (not even similar) the one I showed/sent them? My kid can instantly tell the hair at snout area, left and right are not even. The groomer told me that even though she's the owner, doesn't mean she knows how to groom.. I was like if you don't know, why'd you agree and said yes to do that. She even said why would I do that by myself. I was shocked!!! Does that mean I paid for the full grooming service, and I needed to end up with myself doing it?! I'm not sure where's professional service? Was that how they treat customers?!! First of all, she tried to turned things around, not even apologize, then she did was totally different from the picture that was sent to her, and then with a bad attitude to treat our fluffy friend and human. She said she tried. For God sake, she didn't! I was the one who tried, I called and explained in both English and Chinese, and drove again all the way to them for a fix. I spent my time and energy. This place is such a joke! Don't go! read more

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The place is clean and lots of space for dogs . My dog loves this place . Great job ! read more

FairyTail Grooming - Pet Groomers Near Me - Upland, California

Extremely satisfied! My shitzu tends to get very anxious when groomed, I made the girls aware of this and they were able to calm her and achieve the look I had asked for. The girls were friendly and professional. Definitely recommend and will be coming here again. They even honored the $10 off for teeth cleaning I filled out on their page. read more

FairyTail Grooming - This is Lily, 5 yr old Shitzu. Tends to be shy but very sweet girl - Pet Groomers Near Me - Upland, California

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We are so happy with the service we received from Hope!! This was Ollie's first time going to the groomers, on top of this he's a really shy pup to begin with, however Hope made sure to take it slow to allow Ollie to adjust. She took her time with him and made sure it wasn't a traumatizing experience, something this fur mama is really grateful for!! She was also very receptive and understanding with how we wanted his hair cut and we are so happy with the outcome. Not to mention the prices are hard to beat! Quality service and price! Definitely will be coming back. read more

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Best grooming place hands down! I'm very picky when it comes to grooming my mini poodle but this place is amazing. They're amazing with the dogs and their cuts are on point every time. I drove up earlier than my pick up time and watched them interact with my dog and I couldn't be happier. My dogs tail was wagging like crazy as they cut her hair and she kept trying to lick their faces. The groomer would pause and pet my dog, giving her the attention she wanted, they were extremely gentle with her and this was not knowing that anyone was watching them. This is a huge deal as you don't see that type of interaction at most places. The cut was exactly as I showed them (I googled photos before hand). This is my 3rd time here and have been telling everyone about this place. If you're on the fence I recommend you drop by and you'll see every dog they have is very happy there. read more

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Been here twice. I have a cavapoo puppy and out of all the places I checked with the reviews and prices, I've decided to try this one and it did not disappoint. I think the price is fair and the they are very good. I'm a very satisfied customer. This is now my go to grooming for my dog. read more

Do not recommend this place at all. Service was so disappointing and no professionalism from all employees. I was at the register paying and one of the ladies walks behind and loudly starts talking about me. I suggest you find another groomer! read more

Excellent service!! I usually go to different Groomer services to see which one I liked best and I think I'll be coming here more often for my dog washes and grooming. read more

FairyTail Grooming - Pet Groomers Near Me - Upland, California

This place is so amazing thanks for your hard work!!! Tootsie is so happy and way cooler with hair cut!! I wish her paws stayed clean lol but she licks them like crazy!!! Thanks for being so professional with tootsie and not all about money!!! read more

This used to always be a good place for furbabies with good vibes. But this last time, our dog looks awful. Nothing professional about her cut and she was there 4 1/2 hours. My pup had high anxiety coming home. Im sorry but Will look for another place. read more

I'm very disappointed with this place!! I had made an appointment for the 13th of February and they ask if I can reschedule so we decided to reschedule her and I asked if there was gonna be any dogs there because my cat's very skittish.the 1st time I took her they told me to remind them so she could be the only one there. So we agreed on a Sunday at 9 o'clock because there would be no dogs there she would be the only one. that's what the text said so I agreed upon arriving come to find out there was a dog being bathed I asked the lady why was there a dog there when I made the appointment I was under the impression there was no dogs. that's what the Text said she was gonna be the only one there. the lady told me that's her dog and hes always there. If thats the case why tell me no dogs would be there? That was very Disappointing and unprofessional. read more

FairyTail Grooming - Pet Groomers Near Me - Upland, California

I took my cat for grooming because he had some mats. I know it will go short on him because he has mats but I didn't expect to have a big bald spot on him. I even told the stylist don't go to short if there's no mats and keep his collars. I suppose a lion cut is to keep the hair around his neck to make it look like a lion, but it's not what I expected. And the stylist didn't tell me about the bald spot and his skin looks irritated. I found out myself after I got home. Now I just hope the bald spot will heal itself soon. I think the communication is poor and the stylist was not paying attention to my request. I am not sure if I will come back next time. read more

FairyTail Grooming - Hope the hair will grow back soon - Pet Groomers Near Me - Upland, California

I am very happy and satisfied with the great service my sweet. Dog got. Great Customer service I will highly recomen your fury pets. They are very nice read more

FairyTail Grooming - Buddy - Pet Groomers Near Me - Upland, California