Every time I pay DoorDash to order from this restaurant they always leave food off my order. Tonight I ordered two complete meals and the only thing that I got was meat. I called the store and the incompetent young girl that answer says that the answers for me to get in my car and drive there and pick it up. I ordered so that I wouldn't have to drive there. How difficult can it be for a person to put food in an bag and make sure that the driver has everything? Obviously too difficult for the people who work there. No more dickeys barbecue for me! read more

The last three times including tonight when I order through DoorDash you guys always forget something in my order. This time you forgot all my sides. I called the store and your solution is for me to drive there to get the order. That's ridiculous. How difficult is it for a human being to put food in a freaking bag so that the people who is paying money can get what they're supposed to. Yes DoorDash gets a refund but what consequences do you get? This is ridiculous. No more dickeys barbecue for me! And trust me that I will share my opinion with other people. read more

We went to Dickey's with our best friends for a casual Saturday late lunch/early dinner expecting to have a phenomenal meal! I told the order taker that it was our first time there, but hopefully not our last, I am a Carolina man and I know and love good bbq! The smell of the Hickory wood had my mouth watering! We placed our order, my wife got our table and the food was on the table very quickly, however, we were quickly disappointed . My wife complained that her bbq chicken was cold! I went to take it back for replacement and she called for me to come back that my two meat sandwich was cold too. I looked closer at our food, the potato salad looked as if it had been sitting out for hours, the mac and cheese looked like there was only cheese! I took all of the food back to the counter for a full refund. By this time, the rest of our party had arrived, they were sorely disappointed because they had heard good things. As we were leaving, a lady was coming in and she overheard us, I told her that our food was cold and she replied that it was always cold. With all of the reports of Salmanella and other airborne germs flooding our news this is totally unacceptable. I will be contacting our local health department on Monday! STAY AWAY AS IF YOUR LIFE DEPENDS ON IT, BECAUSE IT DOES! read more

Ordered a Westerner sandwich to go. Got home and opened up the sandwich so i could top it off with some bbq sauce. Found a nice, quality size piece of plastic in my sandwich (see pictures). This place is basically set up like a subway for bbq, so the fact that 3 people handled my food and never noticed such a big hunk of plastic wrap in my sandwich frightens me. Will definitely never return nor recommend this place to anyone. read more

Dickey's Barbecue Pit - Found plastic in my food. Will never go back or recommended this place to anyone. - Barbeque Near Me - Harahan, Louisiana

I'm not much of a BBQ person in general, so BBQ isn't something I would choose to go to. I was with a group though and they all wanted to go here on a Saturday for lunch. Dickey's is located in a little strip mall off of Jefferson Highway next to a casino. The place is clean and inviting inside. The staff were friendly and they played a nice rotation of music. They have a walk up counter where you place your order. You can order a la cart or they have specials to choose from. We all go the pulled pork sandwich that comes with two sides and a drink. We sampled each others sides and I think out of the ones we tried the waffle fries, fried okra and baked beans were best. The mac & cheese was a little to gooey and the onion strings were on the greasy side. They give you the meat dry and you choose which sauce to put on it. They have a frozen soft serve vanilla ice cream machine that you are welcome to have for dessert. Again, it would not be a place I would normally choose, but if everyone else wanted to go there, I'd go. It was pretty good. read more

I had pretty low expectations of this joint going in as its a chain but actually it pleasantly surprised me. The brisket was decent and the turkey was good. They had a selection of 3 sauces and the spicy had a nice kick to it. They also had more seating inside than you really can tell from the outside. They have free soft serve ice cream and kids eat free on Sundays. This place is far better than Hillbilly BBQ so this is probably the best BBQ currently available in this area. Its certainly not the Joint or NOLA Smokehouse but if I'm around here I will certainly not hesitate to stop in for some BBQ and good music. read more

We have been buying brisket from the place for a few years now. Today may have been the last time. Their brisket used to be excellent, lean and tasty, we would warm it up for the dinner after eating it for lunch. Recently, few months ago, they started serving different meat with way more fat. Even when we tell them to give us lean meat, we get gristly, fat brisket where we have to carefully pick and choose eatable parts and end up throwing away half of our order. read more

The family and I wanted to try something new and we came across Dickey's. We went on Sunday and much to our delight we discovered that for every adult plate, you can get a free kids' plate. I had the three meat plate (ribs, brisket, and spicy cheddar sausage) with okra and macaroni & cheese. I enjoyed my meal immensely and filled up my cup multiple times. The kids wiped their food out as well, which is always a plus. Also, free ice cream. read more

First time at this Restaurant and the 3 employees working were so welcoming and wanted to make sure I got want I wanted. Service was amazing and so was the food. Tanya Terrington who works there went out her way to make sure I knew where everything was and enjoyed my meal there. I will definitely be back. Tanya is an asset to the company and so was the other 2 employees working with her (didn't get there names) Thanks for making my lunch a great one... read more

Don't go here. This place is a joke. There are way too many other better places. This was my third and FINAL visit. The food is very processed and the employees are not properly trained; not to mention they were not all wearing gloves. Every time I've tried it, the ordering process is a confusing mess. Tonight when we arrived, we were told "We are out of almost everything, let me tell you what we do have. All we have is turkey and sausage and a little bit of pulled pork." Seriously!? The ice cream machine was a filthy mess. The self serve barbecue sauce station was nearly empty and all dried up and crusty. This was at about 7:30pm on a Sunday night. Why even open your doors!? The turkey is like thick slices of jellied rubber, GROSS! It's almost the consistency of bologna. They didn't even have plastic knives! They were out of those too! We sat down to eat our turkey, took one bite and left. It was THAT bad! What a waste of $20 for a turkey platter and a turkey sandwich - WAY overpriced! Again, take my advice and don't go! read more

Heard good things about this place especially with the lack of good BBQ in Jefferson. Had the 3 meat platter for lunch and was disappointed with two of the three meats. Only the pulled pork was moist and tasty. The brisket was dry and lacked any flavor at all. Good brisket is moist and melts in your mouth. The Ribs were overpowered by too much sauce and the flavor of the meat was not detected. Consistency of ribs were OK. Hope they improve or they will go the way if others who have tried BBQ in this town. read more

Dickey's Barbecue Pit - Three meat plate, with ribs,brisket and pulled pork. - Barbeque Near Me - Harahan, Louisiana

Texas style BBQ I think is dry smoked, which is what this is. It opened 3 or so years ago, in a strip mall next to a truck stop. You order at the serving line then go around past the cashier where utensils and condiments, drinks and the soft serve ice cream cones are, and continue to the back where there is a huge dining area. Having been there 4-5 times the service has always been slow. It seems to take them forever to open the warming oven, unwrap the meat, slice it and put it in the container then re-wrap and put it back in the oven. Not efficient. There are new staff every time I've been. It is not quick even when empty. The food is puzzling. The meat seems to have a strange flavor that I can't quite place, and even though it is dry smoked, it should be moist and tender, which what I have had was not. I can't figure out if the taste is plastic-y or if it's some odd spice combination. I've had the brisket, ham, chicken, pulled pork and sausage and the flavors on all were off. I really wanted to like this place since it's convenient and quick to get to from work. I do think they do the fried onion strings (tangles) better than anything else on the menu, though they are very greasy (sometimes greasy is what you want). The baked potato seemed steamed rather than baked, the Mac & cheese is orange and creamy but not tasty/cheesy, and the other sides seem mushy. The sides are expensive, and small amounts. Reluctantly, I won't come back here for anything but the onion tangles. Hillbilly BBQ is just up at the end of Hickory and now that the owner is back, and managing it better again, that's my choice for BBQ, not Dickys. read more

Came to this location passing through Louisiana- really enjoyed the brisket sandwich and fried okra. Staff was friendly and service was quick. I would return. read more

The food wasn't horrible ...... It smelled good. The sweet tea wasn't sweet ...... The highlight was free ice cream read more

Dickey's Barbecue Pit - 3 MEATS - Barbeque Near Me - Harahan, Louisiana

Consistently runs out of food. Not joking, they've had multiple times where the only items they've had were chicken and sausage I don't know who does their demand planning for food, but they should be gainfully employed somewhere else. read more

We were looking for something quick but didn't know exactly what when we passed Dickeys and decided to try it. It took us a little while to figure out the menu but when we did order it didn't take long for us to get our food. The people behind the counter were very nice and friendly. I got a sandwich with brisket and sausage. The brisket was excellent! It's dry (unsauced)and at the condiment station you can add as much or as little BBQ sauce as you like. I tried the spicy and it was very good.The sides were OK. They have daily specials that seem to be a pretty good deal. 5 of us, 3 adults and 2 kids, ate and the bill was under $50, not bad. And to top it all off? Free ice cream! Yup free soft serve in a cone for dessert. I'm going back to try some of the other things but that brisket will hard to say no to! read more

I got the pulled pork and fried okra. I was really good! I like how the pulled pork comes without BBQ sauce and you can add as much as you want separately. They have 3 different flavored. The sweet was good. The only bad comment is the service. They did not seem properly trained and were somewhat slow. However, I eventually got all my food! read more

I just hated the double dip sandwich with sliced brisket pit-smoked caramelized onions cheddar cheese on a toasted hoagie buns served with smoky dipping sauce. It was fantastic I really enjoyed it the meat was so season that you could even taste it on your lips after you finish eating the sandwich. That's a good taste in sandwich!!! read more

I dont see why Dickies gets a bad rap. Yea its a chain but unlike most chains it consistently has good bbq and you know this every time you come in. The beef brisket and ribs continues to be my favorites at this location. I love the cole slaw while the rest of the sides are just ok. The sauces served heated are the star of the show for me, they are exactly what i want BBQ sauce to be. If they were not so far out the way from where I live I would be hitting this place up much more often. read more

I don't do a lot of BBQ spots because a lot of them don't do beef brisket. Not only does this spot have brisket but it was that best I remember ever having! They've only been here for about four months so I guess that's why some of the early reviews aren't good but they're rolling now. They have it all together. Everything we had was so good. I had the brisket plate with jalapeño beans and fried okra. My ole lady had the brisket sandwich. It was all great! We'll be back for sure.... Also the owner is a Marine. Check it out! read more

Dickey's Barbecue Pit - It was all so good! My boy doing it! - Barbeque Near Me - Harahan, Louisiana

I was skeptical about this place at first but I am so glad i decided to eat here. the atmosphere is pleasant and the staff is very friendly. I am definitely impressed by how the staff really works as a team. also, what's better than free ice cream?! that's probably the winner there. the food is decently priced for what you get. it's not the best BBQ ever, but it's great and close to home. I will definitely visit again read more

i was picking up for Uber at this location. The loud mouth young lady behind the counter instructed me to call her customer because they were out of boneless wings. She is verbally abusive to the employees. I ended up canceling the order. Also there was a young man with his rear end showing with his pants around his knees. Unprofessional, and the employees are mistreated and taker to horribly. read more

I find that sometimes the service at this location is lacking however, Javonta was great-- kind, helpful, personable. As always, food was delicious and I was thankful for the suggestion another employee made about trying the jalapeño sausage! read more

Ordered on Uber Eats, thought it was a Big Deal burger, actually it was Dickey's BBQ. I ordered two cheeseburgers and brisket fries. The burgers were probably the worst burgers I've ever had in my entire life. Dry and cold. Awful. Plain awful. Didn't even finish it, I gave it to my dog and felt ashamed about doing that. Brisket fries weren't terrible, but burgers were the worst. Won't ever go back there unless I want some BBQ, the burgers need to be taken off the menu! read more

Took 10 mins to make plate when i was the only customer. Food was cold. Both women working are loaded on something

Not prepared for a pandemic. We ordered online for curbside pickup. After waiting for 45 minutes I had to enter the restaurant to see what had happened to our food. Since I had expected curbside delivery, I was not prepared with gloves or masks to enter the restaurant and was in a panic. (My husband and I are in a "vulnerable" group.) Covering my face with a paper towel, I found the 2 workers ungloved and unmasked. The hand sanitizer bottle was empty. I should have walked away but was afraid they'd keep my money anyway. Washed all containers and even wiped sandwich wrapping in bleach water when we got home. None of the people in the restaurant waiting for orders were masked or gloved. We should have known better. read more

Previously ordered from this location. Always had an issue. Attempted to place a to go order tonight. Ordered at 7:46 ordered a two meat plate with chicken and brisket burnt ends both of which the lady on the phone verified they had enough of left to take my order. Arrived at 8:12 to pick up my order and they informed me at that time that they had sold the last of the chicken to the man standing currently in line. This level of customer service is completely on satisfactory. I will not and would not recommend doing business with this place read more

I waited in line for 15 minutes and never had my order taken. I had to leave. The bad part is only one person was in front of me. The employees are SLOW!!!! It's insane how slow the service is. They obviously don't care about customer service at all. Nice people, but the line never moves and no one ever seems to know what they are doing. read more

Update! 3:15 9/19/20 After messaging Dickey's on facebook I received a phone call from the general manager who not only refunded my $5.00 but was very polite and offered a family pack on my next visit. Now that is the way to fix a problem! Thank you for your attention and your response. The Dickey's in Harahan is my local restaurant. Especially during the pandemic I am trying to support my local business. However, I'm no longer sure I can support this one. I placed an online order at ~4:20 on Sept. 18,2020 to be picked up curbside at 4:45. When I got there 5 min. early there was one car in the parking lot. My order was brought out about 10 min. later. When I got home I did not get my rib that I paid extra for and no bbq sauce. I called the store and I was told it was "Stacy" that I spoke with. She was very apologetic and said she would refund my credit card. After an hour I called back and asked if I would get a text or an email stating it was done. "Jessica" told me "Stacy" said she would call me back in 15 min. Two hours later, no call, so I called back. Again talked to "Jessica"who said 'Stacy" was busy and she'd take care of it at end of shift. This morning there is still no refund on my credit card, no email, no text, no phone call. I am not usually that worried about details especially for a small amt. but I feel like the order was printed in black and white when the store was not busy and I actually gave a tip for no customer service. I really don't want to give a bad review or contact the main office but this is not acceptable. read more

First time in and I am impressed. The meats were seasoned perfectly and very moist. The chicken breast was sliced thin and quite good - beef brisket and pulled pork were great as well. All three sauces (spicy, sweet, and regular) are sitting next to the drinks and are all dynamite. The sweet tea was actually sweet and fresh brewed. The sides were good - we had fried okra, baked beans, mac n cheese, waffle fries, and caesar salad. There is ample seating in the back. The place looks quite clean and well kept up. The staff was polite and on point. I especially like that they play old school country music. Johnny Cash was playing when we walked in. I will definitely be back for more food. read more

As the young people say, this place "slaps," which means it was good. I'm currently enjoying a short vacation at Ochsner Medical. I snuck a meal of Smoked Turkey, Sliced Brisket, Okra, Onions, and Green Beans. Would've been 5 stars but I ordered Chopped Brisket and got Sliced Brisket. No big deal, though, since it was still really good. In order of soul-satisfying 'que, I'd say that the turkey was the bomb dot com, followed by the okra, green beans, onions, and, finally, the brisket, which was merely the bomb dot org or dot net. read more

I feel compelled to report that Dickies has vastly improved since my first visit in may 2014. I have been here several times since and have been highly impressed since my first visit. The staff was welcoming and polite everytime. Today I had the pulled pork (DELICIOUS) and chicken with green beans and mac-n- cheese. I highly recommend the pulled pork. The meats and sides have satisfied an active working mans appetite on my subsequent visits. I will be a regular from now on. read more

I went to lunch there yesterday 1/21/18 and ordered a polish kielbasa sandwich on bun and a side order of onion tanglers. One of the staff had a hard time remembering the order before me. When I got home no onion tanglers and out $2.50. The main problem I have is the food always seems greasy. I don't know if it's the butter on the bun or the meat. The meat must be smoked somewhere else because when they open the warmer the meat is wrapped. Despite this the food is pretty good. read more

Dickey's BBQ Pit opened today as a new restaurant in Harahan. As BBQ lovers my husband and I were excited about having BBQ close to home. The staff was friendly and working hard. We arrived at 6:30pm and there were no ribs. My husband ordered brisket and sausage and the 2 sides were baked beans and fried onions. I had pulled pork, cheddar cheese sausage, mac and cheese and fried onions. The meat portion of our meal was tasty but not warm. The sides were too salty to eat. The manager/owner gave me pinto beans in exchange for the salty mac and cheese. I couldn't eat the beans either. TOO SALTY. The owner said all of there sides come from a corporate kitchen. No in house made sides. We left disappointed but will go again to try the ribs. We'll see. Free refills and free ice-cream. read more

My taste buds loved their food! The meat was juicy and so tender. The sweet sauce was great, the original a little spicy but not too much. We had lots of meat on our sandwiches so we saved half to eat tonight. The potato salad was really creamy and the creamed spinach was divine with all that cheese. Saved half of that to add to the sandwich making 2 meals out of one! Not to many places you can do that! What can I say about the pecan pie? So delicious! Was small but honestly the price was right on for the size and I could not have eaten a larger piece after all that food so worked out great! I totally recommend Dichey's! read more

If I could give this place a zero rating, I certainly would. My husband and I decided to try Dickey's as we heard it was good. When we entered the restaurant the aroma of the barbecue was almost intoxicating and we felt that we would have a good, enjoyable meal. We were wrong! I ordered barbecue chicken. I was puzzled that they only served chicken breasts. When I got my food, the chicken breast was sliced! I was expecting a whole piece of chicken on the bone. My husband ordered the two meat sandwich. His sandwich looked good. Both orders of food, plus the side items were cold! This was completely unacceptable and NOT safe to eat. We demanded our money back and left. We will NEVER return to this establishment. SONNY'S BARBECUE NEEDS TO OPEN A RESTAURANT IN THE NEW ORLEANS AREA!!! read more

Had lunch today with 2 friends, the pulled pork was amazing. The manager was extremely attentive to her staff and customers. This is a great place to have lunch or dinner. read more

Went for dinner and didn't get to order. Manager told another customer ahead of me and myself they would be with us in a moment and that moment didn't come around. After about 10 minutes of waiting in line to order we realized it wasn't going to ever be time so we left. read more

Have been here twice because i like the franchise but have never been able to eat. Line is out the door and moves at a snails pace. Stood in same spot for 5 minutes today. Will not return to this store read more

The food is decent, but the staff seemed like they were not happy to be there. The men's bathroom was locked with no one inside.