I was having problems with the backup camera system in my motorhome, I was in a little bit of a time crunch and John and his team. were so great to work with. Got a new camera ordered and despite a lot of complex wiring to integrated into my factory system, they got it done very quickly and it works perfectly. These guys have been around forever, their experience really showed well and I will always bring my stuff to them moving forward. read more

Dick's Stereo - Car Stereo Installation Near Me - Boise, Idaho

I can't say enough good things about this place. Working with John was a great experience. Not only were they super nice and had exceptional customer service skills, but I was super satisfied with the work they did and the touch screen they put in my 2002 Chevy Silverado + back up camera and microphone. They really know their stuff here, and I can tell it was done professionally and only in 6 hours! If you are looking to upgrade your stereo or speakers ect. In an older vehicle this is the place to go! read more

The guys at dicks stereo were great offered help without trying to upsell me on a bunch of shit I didn't want even our little dog Willard didn't try and bite him If the dog likes them that's saying a little bit also the price was as good as anything online and cheeper then best buy helping out a independent local store and got what we were looking for as well don't be a dick and spend your money locally read more

Terrible communication. Decided to take my business elsewhere. Walked in and consulted with Dicks Stereo about an Escort 360 install with RZ6 Laser jamming. I was told they would call me with an estimate. Over a week went by and no call so I stopped by to inquire. They swore they called me and left a message. Could be but I showed nothing on my phone and no messages in my inbox that which by the way was not full. So these things happen I get it. They quoted me almost $7500 installed. I said I'd rather spend that kind of money upgrading my sound system. I was told they would put together a system and call me tomorrow. This was two weeks ago and still no call. If the simple courtesy of calling when you say you are can't be followed do I really want them working my $85K car? Too many options out there to go with people who just don't seem to care. read more

Everything over priced and the lady in the back does not want to be there or be friendly to customers the only helpful person was the younger man! read more

This was our second time going to Dicks for stereo, speakers, dash cam and dedicated rear view camera installation on our newest coach. We didn't hesitate to go back to Dick's after the great experience with our old coach. Casey is knowledgeable and gave us options based on our needs. The true star of this organization is their fabricator, Klint. He does fantastic, customized work that is top notch. Highly recommend Dicks' due to quality of work performed and regular communication with us of the status of the job. read more

John was very helpful and courteous. He listened to my issue and was able to resolve it very quickly. I will continue going to this shop for all my car audio issues and for anything I may need in the future. I highly recommend them. read more

They Installed my JBL subs! Great deal and excellent Service! I highly recommend this Shop!

I had an issue with one of my Subwoofers. I contacted Casey the same day. Casey rectified the issue and helped me upgrade. Casey definitely kept his word. Grade customer service. read more

Well first of all Im Lino Zackary Manglona Tenorio and just wanted you all to know what Ive experienced. I'm a two timed wounded Veteran that got Medical Discharge/Retired (2013) from the Army due to injuries I sustained twice in Iraq. If your wondering why Im saying this is because i was a Staff Sergeant (E-6) Promotable to Sergeant First Class (E-7) which is similar to a Supervisor promotable to Manager (In Charge of 16-18 soldiers) but not only do we train our soldiers (Employee) on there job but to also prepare them for the worst (War) and my job was to look for explosive or anything that deals with explosive and due to being injured twice at war (October 22, 2006 & January 20, 2007) and to assist Infantry or Military Police on there mission by raiding into houses and much more. Even getting wounded from a 500 pound explosive land mine and getting medivac back to the U.S (Washington State, Fort Lewis) I still volunteer to return back to Iraq a few months before everyone return back to Washington State even if I was close to loosing my arm or life I still return back. Months ago I went around to look for a place to hook up sounds in my vehicle when I came across Dick's Audio 5320 W Fairview Ave, Boise, ID 83706 208-994-5591. I got bout almost $5,000 worth of stuff and then I left. Bout 30 min I realized I was just blowing my money left and right and at same time I was thinking of taking my life because injuries I sustained in Iraq keeps getting in the way on my daily duties. I dove back to Dick's Audio and told them sorry but I need my money back and was in tears crying. Every person that I spoke to most especially John are incredible. When I walked out to my vehicle John followed me and said if you ever need help they'll be there. I was so shock when he told me that and there one reason why I didn't take my life away. From then on ill buy a Pizza or other food for them every now and then. When I started feeling better I'll check on the guys that works at Dick's and hang around for a bit. Slowly I start getting bunch of stuff hooked up in my vehicle like 2 12inch speaker, all factory speakers change out, a camera that records while your driving and much more. I do know bout sounds but I acted like I didn't know just to see if there just attacking for my wallet but no there not. They actually try to help customers and recommend them to get the right products. They treat customers as if there like family. They all have positive attitude and outstanding customer service. So far everything I got hook up I'm my vehicle. So if your looking around to buy sounds or gadgets for your vehicle I recommend getting it at Dick's because there the best I've been to and most importantly they aren't attacking people wallet. They also Support Our Troops, so if you do support the troops or not then head over to Dick's and check out what they have. I promise you that you won't be disappointed. So stop by if you want to make your money worth it. Thank you and May the Lord bless you and your family.. read more

I had a very unfortunate and expensive experience here. I needed some power cable for an amp in my boat. When I told the person behind the counter they went back and cut the cable before telling me the price per foot. When check out came I was extremely surprised to find out that my 40' of cable was over $175. I would not have purchased this if I knew they were charging over $4 a foot for this stuff. At that point I was obligated to purchase. I later found the exact same cable for ~$.75/foot. Less than a quarter of what Dick's was charging. I tried returning and was told I couldn't return because of policy. They should consider making it policy to disclose and confirm with the customer the price of an cut to order item before cutting it. Seems to be a but of a double standard. Pass over Dick's and make the short journey out to really any shop in Nampa, or hell, I hate to say it, shop online. I went here because I wanted to support local, but it's impossible to justify this type of pricing. read more

Great service so far. Highly recommend! Working with John has been a pleasure. Will definitely have more work done in the future on our ski boat. read more

We stopped by because of a problem with our Kenwood car stereo menu. Casey came out and reset our menu within 10 minutes. We are back up and running. Thanks Casey @ Dick's Stereo. read more

I read a few of the reviews and decided to give Dick's a try. My son has a 20 year old car and listens to hip hop. You can imagine what hip hop sounds like on 20 year old car speakers. I did not want to put to much money in a 20 year old car driven by a teenager. I walked in and was helped by Casey. I explained the situation and he told me what he would do. It was way under my budget so I asked him what else he would do. He recommended some stuff and I dropped the car off the next day. Once they had the car apart they wanted to use an adapter which would be a few more dollars. I appreciated them calling me to let me know it would be a little more and I understand you don't know everything until you have the car apart and see what is going to fit. When I picked the car up I met the manager who was also very nice. He has the coolest Jeep! Anyway my teenage son is very happy with his car stereo and I appreciate the honesty and service I got from Dick's and I would go there again. read more

We couldn't be happier with our experience at Dick's. Their customer service was exceptional. When we followed up after our van DVD install with questions and a concern they were incredibly helpful and they quickly and professionally resolved the issue. My wife and I have been so impressed by the caliber of their work and the way we've been treated. We highly recommend Dick's Stereo. read more

Dick's Stereo is very educated and helpful. I've been buying my subs and amps through them for about 6 years. They have always sold me the right products for what I want and John is a great sales person because he explains to me what I need. Dick's Stereo is trustworthy and not in the business just to make a profit read more

not happy, bought a stereo for a specific feature, paid extra for a unit with this feature, was told feature would work , didn't work,there fix was to upsell me more items with more installation costs after i already paid over a grand already.not happy read more

Awesome customer service. They helped me find a good stereo system and speakers for a reasonable price! They were also able to help me find a simple solution to a problem with my subs. As well as super helpful with any questions or concerns I had. Definitely would recommend read more

I was looking for a speaker cover for an old speaker. They happened to have a match in back and were kind enough to hook me up! Saved me from having to order one on eBay. Thanks! read more

I saw the two negative reviews so I wanted to give my (favorable) impression. I had a stereo system put in my 1966 mustang keeping the original looking faceplate. They had ordered the wrong kick plate speaker but otherwise the process was flawless. I'm still waiting for the kick plate to be painted to match the car. Even without those speakers the system sounds great. I would recommend dicks highly. read more

I needed to change out the stereo in my Jeep. Too Slow, no carplay etc. I went to Dick's Stereo many years ago and so I knew it was a great place. So if you want excellent customer service, employees that go above and beyond what you would expect. This is the place. I had them put in a new stereo but it really wasn't working for me. Not their fault. I just couldn't see the screen and my trusty iPod wouldn't work with it. John did some research and found a system that would work better for me and gave me a good deal too. He did an excellent job, as this stereo is absolutely perfect. I love, love love it! read more

Sorry, I cannot complain about any advertised deals. I have to add that about 2 years ago they upgraded my Toyota Venza with some Hertz speakers and a sub woofer....I enjoyed every minute of the upgrade and while not cheap...I was satisfied with the outcome. read more

EXTREMELY disapointed with the service of this business. They were running a Black friday special and neglected to tell me about the chip I apparently needed to buy on top of the original fee for the starter I wanted. I had called twice to make sure all I needed to bring was the amount advertised because My bank card was demagnatised and I needed to physically go into the bank to pull the cash. Either way I feel lied to and they had tried to take advantage of me. I won't be going back in the future and will try to make sure no one else walks out with the feeling I had. read more

This place was recommended to me by my auto mechanic, but I can tell you YOU SHOULD DEFINITELY NOT GO HERE!! I understand that it's probably hard to find good help when you pay poorly and expect a level of technical skills from your employees. I get that. However, the staff don't even have a basic level of customer service skills, they're unorganized, they talk smack about each other, and they definitely don't seem to have the technical skills to do the installations correctly. And half of the time they don't even answer the phone. The item I purchased hasn't worked properly since day 1. We'll see if they can fix it this time (3rd time bringing it back in 3 months.) sigh... Update: They saw my Yelp review and tried to make it right so I am increasing from 1 star to 3. The remote start is now working, and will hopefully continue to do so. They told me to call anytime and were very polite. read more

Went in and explained what my stereo was doing was told it was the deck ..i asked if they should check the amp to see if it could be that and was told they thought it sounded like the deck so i set up appointment to get installed... they told me if there was a cancelation they would get me in earlier... I recorded the sound the system was making while i waited for my install...there was a cancelation so they called me in early which i was excited about...i played it for them and told them it was too make sure it wasnt the amp.. they told me they thought it was the deck...half hour later they said they hooked up the new deck and it was still making the noise so it must be the amp..i asked if they could put the deck back and replace the amp they said no so i ended up having to pay even more to now also by an amp..i brought this to there attention when i went to pick up the car that i was not happy about it and pretty much got shrugged off...i was thankful they got me in early but i will never go back nor will i suggest them to anybody... you would think that many years in the treasure valley they would take better care of there customers. read more

This place is horrible! They are liars and rude horrible people! The ran a special on black Friday, an automatic car starter for 139 including instalation. It was advertised on the radio so I called in to ask about it. I actually ended up calling in 3 times to ask about it. Every time they said that it was $139 for the car starter INSTALLED. So come black Friday, I get up and get there at 7am 2 hour before they open mind you. I'm first in line and I have my friend with me whom I'm buying one for her as well for a Xmas gift. They open and we go in and the guy we talk to starts telling us how on top of the $139 we have to pay for a certain chip to be put in. Well that chip ends up being $75+ labor. I told him how I was never told about this chip and he was fake apologetic and said "well everyone I talked to I told about the chip, you must of spoken to one of the installers". I asked if there was anything they could do to help out with the price since I wasn't told about it the 3 times I called prior and OF COURSE the guy said no. He was rude and didn't give a crap. They lied to me and blamed me. If the installers can't give correct information on a sale then they shouldn't be answering the phones! The best part? The guy I was dealing with in the store that said he always mentioned the chip Was the one I talked to on the phone!!! And he did NOT mention the chip!! I wouldn't recomend this place to anyone! They are dishonest and try to slip in unsuspected charges in on you last minute. read more

Was not happy with their services whatsoever! My friend was going to buy me a Christmas present from these people. A car starter. Supposed to be $130 flat out from what they said over the phone several times. Even over the radio. Once we got there they started adding on these extra fees next thing we know they charging her $200 more dollars! I couldn't believe it. Because our keys had chips in them and they needed to work around that and there's a labor fee for that. Omg! Ridiculous! I may be a girl and I do know you are screwing us. I can't believe what you did to my friend. Shame on you. This is the holidays. Money is more important than people to you I guess. To treat them the way you just treated her. You never told her on the phone about the chips and yet you are saying someone should have. Whatever you are lying you just want the extra money and rip her off. When you tell someone a certain price you need to live by that offer! The nerve of you changing things at last minute I can't believe it. Thanks. read more

Today, I went to Dick's for some new speakers in my older Dodge pickup. When I made the appointment, I told them that one of my speakers was not working. They did the work in a reasonable time frame. As I was paying, I inquired about the bad speaker. The tech said that no one told him. We walked out to check the new install and found that the tech never checked his work and it was not working. I went back to waiting. The manager stated that there was a problem with the wiring and I would have to pay more. After 10 or 15 minutes, I was informed that the speaker in question had a broken wire and it was fixed. As I got up to leave, the manager said, how about ten bucks? I said that was fine because I thought he was gonna give me 10 dollars back for my trouble. Once I got to the counter I realized that he was charging me 10 more dollars for the repair to the broken speaker wire. The 10 dollars was ridiculous given the fact that the tech never actually checked his work to see if the stuff they sold me for $400 was actually working. Makes me wonder about shortcuts they took during the install and other problems I will have. No thanks Dicks! I will never go back. Buyer beware. read more