I was so lucky today to have found my way to Rogue Automotive. Was here on vacation and had a…read morevehicle issue. After Amy assured me that they could perform all necessary testing while I waited and after a very reasonable time period Josh went over all detail's clearly and I was able to head out knowing that I'd make it home safe and sound! BTW Price was outstanding. Can't thank the team at Rogue enough!!!!!

The staff was very friendly, honest, and great at communicating/explaining the issues I was having…read morewith my car. I think they have very reasonable prices and I would definitely take my car here again.

I am always impressed by the collective knowledge and experience that assists on many builds... Thx…read morefor the help and patts.. ( often "in stock" when others don't) Drop by and see for yourself, the competitive prices on good quality.

DAMAGED MY COACH and refused to repair it. During service, this business damaged my coach to the…read moretune of over $3,000 by denting and scraping the vehicle. This happened either during moving it into their service bay or by parking it amongst the other vehicles in their "lot". Their lot consists of a dirt path in a weeded field. packed with other vehicles at the time. The owner's daughter denied that our vehicle was dented and damaged by her employees implying that we dented it ourselves during an 8 mile trip back to our home. Then her insurance companied also denied our claim. But we discovered that they damaged someone else's coach in the same manner. His coach was repaired, but not ours. This company is no doubt attempting to protect their insurance rates by denying another liability claim. They have lied to me on 2 other occasions during service, although not as serious as this issue.

My husband bought a Jeep from Neal Cady. yesterday and he had such a great experience. He is great…read moreto deal with and works to get you the best deal you can get. He is very knowledgeable in his vehicles and helps you to understand everything that you need to understand about purchasing a new vehicle. I have been thinking about trading in my Truck I wanted to go see Neil today and see what we could do. He helped us out today and we are so grateful for not only his knowledge. But he is so fun to work with. I am very satisfied with our purchase not only yesterday but also today. If you are thinking about trading in your vehicle or just wanting to purchase a vehicle. Don't wait!! Go see Neil. He is the absolute best!! Hands down. I will recommend Neil to everyone. Best experience I have had purchasing a vehicle ever.

Trust the negative reviews. I have had horrible service here with every 5,000 mile service…read moreappointment since purchasing my '24 Toyota from this dealership. The sales process also left me with a sour taste as they tried to pressure me to make a decision before walking off the lot. Each time I am startled to discover I can, indeed, be more disappointed in the service department's attitude and execution. So sad I have to deal with this place. I may just start using Les Schwab and eat the cost. Warrantied service or not, sometimes it's just not worth it to deal with this location. THUMBS DOWN

We are a transmission shop from California, our customer broke down in oregon with a faulty cooler…read moreline clip that left the customer stranded along side the road. The vehicle was towed into Dustys transmission and they were able to fix the problem, and get the customer out the next day. Dalton and his crew are professional and efficient and I would recommend them to anybody with transmission needs. Thanks Guys we appreciate you! Hartnell Transmission

Great job diagnosing my problem and it wasn't even transmission related. I was traveling through…read moreOregon and I got stranded in Medford. Tony and Jay went out of their way to help me with my van and get me on the road again quickly. They saved my vacation! Thanks again.

My husband drove our 2012 Jeep to the shop & talked to the owner Ken right away about the issues we…read morewere having. Amanda at the desk, made an appointment the next day; the shop mechanic did a full workup & Amanda sent us a complete report of the work they would need to do but also a list of test they ran that they found was ok with the Jeep! When we picked up the Jeep at the shop, Ken explained everything to us personally, which was helpful. We appreciate their honesty & great work. We have just moved here from out of state & received the name of this shop & how wonderful Ken & his staff is from a friend. We know how important word of mouth is for a business. We are passing the name of this great shop to anyone & everyone because honest repair for vehicles is hard to find!

When our car broke down the 5, we were towed to SOUTHERN OR AUTO CARE. It was after hours so we…read moreleft key and firm in the drop box. By 1030 the next am we were contacted and told we'd need to take to dealer for warranty work. There was no charge for their time and diagnosis. Friendly and helpful all the way around.

Really dishonest, mean spirited staff. We were shocked at how they treated us! Why be so rude?…read more That matters to us in a small business.

My engine blew going through the pass at the border and got it towed here. Josh was the main guy…read morethat helped us along the way and he was so gracious and helpful. They immediately went into action to see what happened. Although they couldn't fix my car they did everything possible to make our day better. They called the dealership and found out there were some recalls and gave us info on how and where to tow. They welcomed us into their lobby and offered us free drinks for us and our dogs while we waited which by the way was the fanciest auto shop I've ever been in. Since we are 11 hours away from home we had to get a hotel room around the corner. I had asked if they had a cart or something to help us transport all our belongings so we didn't have to go back and forth carrying our stuff from our car to the hotel. A gentleman by the name of Michael offered to help transport our stuff in his car and told us about the town. The customer service was exceptional and if I lived here they would be my number one go to place for all my car needs. Highly recommended this place and thank you Josh and Michael!

Ken Scales Automotive has provided consistently exceptional service for our vehicles for almost a…read moredecade. The front desk staff and the technicians in the work bays, with the grease on their hands, are knowledgeable and have years of experience. It is a comforting feeling when you know the person working on your vehicle is performing as though that vehicle is the one they would be driving home. You can sense a family atmosphere the moment you walk in the door, with a welcoming smile and a comforting feeling that you're now considered part of that family. There are numerous automotive shops in the valley, and all have varying levels of professionalism, technical skills, and pricing plans, etc. Once the work is completed, you will be able to leave with your vehicle. At Ken Scales, we always leave with our vehicles and the special additional benefit, Peace of Mind. Without qualifications, we recommend Ken Scales Automotive for all your vehicle needs. Tom

I brought my car in for normal service. They knew all the items that had to be serviced and showed…read moreme what they were. They did the service on time and gave me the car back completely clean. Very good shop.

Great job, had no appointment but in and out in less than 30 minutes. I will be back!read more

Everyone here was so nice. We had a coupon from another location across the state and the honoured…read moreit even though they'd never seen it before. Super kind people and super fast!