Honest, friendly, knowledgeable. Fair pricing and down to earth, they were very helpful diagnosing…read morethe issues with our 99 dodge 2500 5.9 diesel and we would recommend them. Thanks again

From the owner: We're a family-owned auto and diesel repair shop built on integrity and clear communication. Our…read moregoal is to keep you informed every step of the way as we get your vehicle back in top shape. We service passenger cars, trucks, and some medium-duty vehicles—handling everything from brakes, engines, clutches, and transmissions to AC, diagnostics, oil changes, and factory maintenance. Shuttle service and loaner cars available upon request. Located in White City, just minutes from Medford, we proudly serve the entire Rogue Valley.

Excellent service, communication transparent. The quality of work seems second to none. Prices seem…read morefair. Very clean shop. I'm impressed and surely will be back!

Just reviewed the invoice a lady I know gave me for her Honda Civic, which had blown a head gasket…read more This was about 2 years ago that the work was done. These people can be charged criminally for what they did and i intend to pursue at minimum Civil Action against these scammers who took advantage of a poor woman. It wasn't just overcharging for parts or unecessary and not-done work. It was obscene! Example: head bolts: over 300 dollars more than what a dealer would charge for the same item! AARP Fasteners for drag racing would be hundreds less. And that is just the tip of the iceberg. That is beyond price gouging, that is criminal fraud. And the fleeced her for over 2,000 dollars like that.

These guys... these guys!!! So helpful!!! I was unable to render any assistance while my 1996…read moreSuburban had a dead battery that left my wife and two infant children stranded. Turns out it was the alternator. They helped my wife and kids get this taken care of, and late on a Friday! They helped in ways I had never thought could happen. Way more than just an accurate and excellent automotive shop, they also excel in customer service and caring for people. THANK YOU!!! Highly recommend

I received above average service from this business. I am only in town for another week when my…read morelight went off on my dashboard to alert me to some sort of error code in the engine. These folks were able to fix my car so I can go home in a few days as I was scheduled to do. Therefore, I am in there gratitude for doing me a solid by taking me likely out of order so I could get home. The cost of the service was considerably more than I was expecting. This is why I'm not going to post a full review. I'm going to find the Reddit thread and figure out whether the charge was outrageous or within the realm of reasonable given the location and part costs.

Awesome service and very knowledgeable. Got to my needs as soon as I went inside their shop.read more

It was great to find Action Auto. I bought a 2005 Legacy sedan that I suspected had a head gasket…read moreissue as is common in these Subarus. Travis at Action Auto got back to me right away when I requested a call, and he was able to guide me thru what they can do to find the problem and also that they'll work with me as to repair priorities. After bringing in the car and having the mechanic go over the entire car, being able to have an honest conversation about what needs to be done....everything was explained to me in detail and my questions were answered with care and patience...helped me so much. I found their pricing fair and Travis detailed each item and went over what was involved in repairing each issue. I highly recommend Action Auto. They've been in business for over 40 years and their expertise and kindness, along with expert knowledge of vehicles, inspires confidence. This is my go to place to all things car related. Huge thanks to Travis and the crew.

Great experience always! Will stay with them for our motorhome needs! Wonderful customer service.read more

We had a problem w/ our new motorhome while on vacation-Katie got us in right away( which is…read moreunusual!!) so we could continue on our way-while we were waiting she also recommended Diner 62-which was also amazing! By the time we finished breakfast our motorhome was done! Very friendly,professional and helpful!! Katie told us if we had any other problems not to hesitate to call them! UNBELIEVABLE SERVICE!!!

Terrible service . I do not recommend taking any commercial or any vehicle for service . When…read morepicked up truck after getting tires they've said there is a shake at 55 and to come a few weeks if it doesn't get better . We'll needless to say I couldn't even drive truck passed 55 . When I questioned why it was not done rigjt the mechanic said he did not have time . I had to take truck to another garage . For one thing he put wrong size tires are on truck now and they where not balanced. My guess is that he does not have right tools for what he offers. I highly recommend going elsewhere for service , especially on a commercial company vehicle. Cost me a day of work and alot more on getting tires re mounted and balanced. Also now my speedometer is wrong due to wrong tire size. What a joke.

Fast and honest. Brandon was clear and honest on timing!. Unlike other shop I called. All these…read moreboys here are great at what they doing! Technicians you can trust! Professional and honest! Thank you boys!

I am always impressed by the collective knowledge and experience that assists on many builds... Thx…read morefor the help and patts.. ( often "in stock" when others don't) Drop by and see for yourself, the competitive prices on good quality.

DAMAGED MY COACH and refused to repair it. During service, this business damaged my coach to the…read moretune of over $3,000 by denting and scraping the vehicle. This happened either during moving it into their service bay or by parking it amongst the other vehicles in their "lot". Their lot consists of a dirt path in a weeded field. packed with other vehicles at the time. The owner's daughter denied that our vehicle was dented and damaged by her employees implying that we dented it ourselves during an 8 mile trip back to our home. Then her insurance companied also denied our claim. But we discovered that they damaged someone else's coach in the same manner. His coach was repaired, but not ours. This company is no doubt attempting to protect their insurance rates by denying another liability claim. They have lied to me on 2 other occasions during service, although not as serious as this issue.