I always get my batteries from Advanced Auto Parts!! They always have a super helpful staff!!…read more A day before my wife had to travel we discovered her battery was dead...I quickly called Advance Auto Parts to confirm they had a battery. The person that answered was super polite and knowledgeable. When I arrived they were ready for me!! They came outside with their cart, checked my battery to confirm it was the problem, and changed it out as a part of their service. In 20 minutes I was back home super happy with a reliable car and a three year warranty on the battery.

Fiance said to always go to this specific location because everyone is very friendly and helpful. A…read moreyear later, the statement still stands. Thanks Rimon for helping me put on my windshield wipers!

Forest gump behind the counter was less than zero help. I've been having issues finding the correct…read morebelt and for he couldn't explain in the tiniest bit why none of their belts in their system fit my car, or any suggestions on what to do about. After showing me one belt he said "well that's all I can do for ya". I went up the road to advance auto parts and they hunted down the exact belt I needed. Instead of just talking about different ways to cook shrimp

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Customer Service by Joey:…read more Joey provides excellent service. The stopper on my brake pedal for the brake lights broke. I showed the broken part to Joey. He immediately identified the part, found it for me, and after I paid for it, he put the part on for me. What excellent customer care!! Thank you Joey.

Car Battery Replacement Review:…read more Floridians know a car battery can stop working whenever it chooses. Many times, no warning signals are given. Recently, my car gave me a couple of subtle signs, and after the second one, I quickly proceeded to stop in to this location on a Saturday morning. Fortunately for me, Wandy (not a typo) assisted me, from the initial "how can I help you?" to the "have a great day." The whole process went smoothly. Wandy looked up the battery options for my car, along with the pricing. Since the replacement was in stock, Wandy completed the switch in a short amount of time during which we chatted amicably. Wandy was both professional and kind. My car started right away, and since then, I've not experienced any problems. I've shopped here in the past, both to pick up online orders and to find miscellaneous items in-store. By far, Wandy's service has been the best experience so far.

Extremely disappointed in the employee interaction i received. I tried to return an unopened item…read moreand he determined that the weight of it felt off compared to the others that I was lying and used it. Did not receive a refund and overall accused of lying about my return. Very disappointed with how it was handled. For the future it should be a verbal notice that that item is nonrefundable whether you use it or not rather then based on what the worker thinks.

Chase G. diagnosed my VW Beetle immediately and suggested the Diesel cleaner which worked so fast!…read moreThank you Chase! I will only trust this Advanced Auto!

Their sign advertised the sale on wiper blades which made me pull over because I need a new wiper…read moreblades badly. Omar and the other gentleman were very helpful and personable. Omar offered to install the wiper blades and throw away the old ones. I know these are little gestures but that's what customer service is made of.

I have dealt with this business for years for my headlight needs. When my car was damaged in a…read morewreck, I learned they could fix that, too. Now my vehicle looks better than it did when I bought it. Go see Jason and his crew. True professionals who are all about customer service.​

From the owner: "Premier Auto Designs, Orlando's top auto-enhancement destination since 2010, offers an extensive…read moreassortment of services. Whether you desire a LED lighting, captivating car audio, protective window tints, stylish wheels and tires, rugged lift kits, distinctive truck accessories, optimized suspension, durable powder coating, or unrivaled ceramic coating, Premier Auto Designs stands ready to fulfill your automotive desires. With additional services such as auto detailing, body painting, paint matching, chrome deletes, paint protection film, and captivating color change wraps, there's no automotive dream beyond their reach."

Needed to stop into O'Reilly Auto Parts to pick up a part for my son's car and also get new…read morewindshield wipers. The associate who helped me was very friendly, patient, and knowledgeable. He took the time to help make sure I had what I needed and made the process easy. What really stood out was that he also offered to put the windshield wipers on for me, which I really appreciated. It saved me time and was one less thing I had to worry about. Customer service like that goes a long way. It's always nice when someone is not only helpful but willing to go the extra step. Overall, this was a quick and easy visit with great service, and I'd definitely return when I need parts in the future. Service: 5 out of 5 Helpfulness: 5 out of 5 Atmosphere: 4 out of 5 Value: 5 out of 5 Overall Rating: 5 out of 5 stars

O'Reilly Auto Parts in Sanford has quickly become my favorite go-to parts store in the area. The…read morestaff is friendly and helpful over the phone and in person. The last three times I needed a part right away, they had it when no one else did. Most recently, it was the valve cover gasket for a 2006 Pontiac Vibe, before that it was the radiator fan for the same vehicle, on another visit, a turn signal relay for an older model Yamaha Golf Cart. If you are able to DIY, you can really save yourself a fortune especially when parts like these are plug-and-play. O'Reilly's also carries all of the usual tools, lubricants, cleaning supplies, and accessories you will find in other auto parts stores. O'Reilly's is clean, organized, the staff is courteous and willing to help. I highly recommend shopping here for your auto parts needs.

One would think that being a female, an auto parts store would not excite me in the least. I find…read morethese stores very useful, convenient and necessary. I love looking around at all the different products these stores offer. I have used auto parts stores for many years. The employees are very knowledgeable, friendly and helpful. Please support your local auto parts store. Oh, by the way, one of the things they offer (for free) is installing a new car battery! They also do battery testing, read the codes on your check engine light for basic issues, check your alternator and starter, install new wiper blades and they have a Loan-A-Tool program. It's beginner-friendly and has a wide selection of automotive parts and guides to help first-timers. WOW!

I bought an oil filter for my car here 2 weeks ago, the young man at the register was very nice but…read moreit turned out he gave me the wrong filter. I didn't realize this until i got around to changing my 2 weeks later. I brought the filter back, there were 2 employees behind the counter, one was helping another customer, the second was a different young man who was looking at his phone and did not acknowledge me. The first employee noticed me and had to ask the young man to help me. The young man wore a name tag, "customer satisfaction specialist", which will become very ironic later. I explained to him that I needed to exchange the filter, as they gave me the wrong one last time. No apology. I did not have my receipt, but the filter was in its original box, with the shrink wrap still on the filter, and I had the cc I used to purchase it. He proceeded to tell me he could not find the sale and asked (3 times) if I was sure this was the right store. Then he asked to see my license and scanned it, he said a "no return" flag popped up and asked if I buy and return a lot of auto parts. I told him it was the first time ever, and reminded him I have the cc used (at this location) and that I would not be here, had I not been given the wrong part last time. I had to explain the story to him 3 different times and got the sense he was not listening. He still could not find the sale, but told me the correct part was $2 (yes 2 dollars) more. I asked if my inconvenience at having to come back, due to an error by the store, counted for anything. He just said nope...and then just kinda stood there like he's waiting for me to go away. Finally, he asked the other employee for help, his recap of the situation was that it looks like this was not bought here and the correct part costs more. I had to tell the 2nd employee what actually happened, for the 4th time now. The other employee went to find the right part while Mr. Customer Satisfaction kept looking at his phone. At that point I was visibly frustrated, not what i wanted to be doing on a Sunday AND Father's day. The other employee returned with the correct part and Mr. Customer Service decides to use his words again and say that I owe $2 more. The other employee hands me the part and says, "sorry, we will work this out internally". Mr. Customer Satisfaction goes back to his phone, no apology, no acknowledgement that he has no idea what he's doing and that he's basically getting paid to look at his phone. I live near this store and have always had a decent experience there but after this I will never return.