Extremely disappointed in the employee interaction i received. I tried to return an unopened item…read moreand he determined that the weight of it felt off compared to the others that I was lying and used it. Did not receive a refund and overall accused of lying about my return. Very disappointed with how it was handled. For the future it should be a verbal notice that that item is nonrefundable whether you use it or not rather then based on what the worker thinks.

Chase G. diagnosed my VW Beetle immediately and suggested the Diesel cleaner which worked so fast!…read moreThank you Chase! I will only trust this Advanced Auto!

Why did they get rid of self checkout. Now in sitting here waiting to check out. was way more…read moreefficient when you just needed to go in and get something and do the self check out.

Always very friendly and helpful! One of the employees…read moreXZAYVEER helped me with changing my air filter right the way! Thank you.

One would think that being a female, an auto parts store would not excite me in the least. I find…read morethese stores very useful, convenient and necessary. I love looking around at all the different products these stores offer. I have used auto parts stores for many years. The employees are very knowledgeable, friendly and helpful. Please support your local auto parts store. Oh, by the way, one of the things they offer (for free) is installing a new car battery! They also do battery testing, read the codes on your check engine light for basic issues, check your alternator and starter, install new wiper blades and they have a Loan-A-Tool program. It's beginner-friendly and has a wide selection of automotive parts and guides to help first-timers. WOW!

I bought an oil filter for my car here 2 weeks ago, the young man at the register was very nice but…read moreit turned out he gave me the wrong filter. I didn't realize this until i got around to changing my 2 weeks later. I brought the filter back, there were 2 employees behind the counter, one was helping another customer, the second was a different young man who was looking at his phone and did not acknowledge me. The first employee noticed me and had to ask the young man to help me. The young man wore a name tag, "customer satisfaction specialist", which will become very ironic later. I explained to him that I needed to exchange the filter, as they gave me the wrong one last time. No apology. I did not have my receipt, but the filter was in its original box, with the shrink wrap still on the filter, and I had the cc I used to purchase it. He proceeded to tell me he could not find the sale and asked (3 times) if I was sure this was the right store. Then he asked to see my license and scanned it, he said a "no return" flag popped up and asked if I buy and return a lot of auto parts. I told him it was the first time ever, and reminded him I have the cc used (at this location) and that I would not be here, had I not been given the wrong part last time. I had to explain the story to him 3 different times and got the sense he was not listening. He still could not find the sale, but told me the correct part was $2 (yes 2 dollars) more. I asked if my inconvenience at having to come back, due to an error by the store, counted for anything. He just said nope...and then just kinda stood there like he's waiting for me to go away. Finally, he asked the other employee for help, his recap of the situation was that it looks like this was not bought here and the correct part costs more. I had to tell the 2nd employee what actually happened, for the 4th time now. The other employee went to find the right part while Mr. Customer Satisfaction kept looking at his phone. At that point I was visibly frustrated, not what i wanted to be doing on a Sunday AND Father's day. The other employee returned with the correct part and Mr. Customer Service decides to use his words again and say that I owe $2 more. The other employee hands me the part and says, "sorry, we will work this out internally". Mr. Customer Satisfaction goes back to his phone, no apology, no acknowledgement that he has no idea what he's doing and that he's basically getting paid to look at his phone. I live near this store and have always had a decent experience there but after this I will never return.

I stopped by this Pep Boys today just have the air pressured checked in my tires. I thought while I…read morewas there I'd make an appointment for another day to get my tires rotated. Well....they are amazing. I no sooner had I told the manager Bryant what I wanted, and he asked if I wanted it done right then and there! Shocker.......what car repair company does that? And, in case you didn't know, if you buy your tires there, you can have your tires rotated any time at no charge. I highly recommend this store.

I gave it 1 star because not only they quoted me "with" an extended warranty, even though I never…read moreasked for it, then once there the Mgr Nathan Bogema only wanted to give me 5% discount for something that was 10% off! Additionally, my car was a mess with everything taken out & thrown out in the back seat and floor out of my glove compartment, including my car registration with black marks from his dirty hands, my phone cables in another location was also thrown over the back seat AND my dashboard is all scratched off which lowers the value of my vehicle! This is so upsetting and unacceptable! I DO NOT recommend this shop! My family and I have been going there for a few years but this is a new Mgr now. What a disappointment!!

I came here wanting to get a quote on how much getting my car A/C and passenger rear view window…read morefixed would cost. The owner told me a simple dye test should do the trick to check the A/C. Hours after dropping my car off to do this test, they call me with an appalling list of things needed to be fixed in my car to the tune of over $3,500. One of which was leaking coolant, which I had fixed less than a year ago elsewhere. I went to my last mechanic to use the warranty from this repair. However, he was able to physically show me that there was no leak. I went to check everything else on this list of repairs Everything Automotive claimed I needed, and only 2 of the 5 repairs were actually true. I agreed to get my mirror changed at Everything Automotive and nothing else. But the owner wouldn't take my no for an answer on getting everything they listed repaired, and tried pressuring me to scare me saying my car was a ticking time-bomb. It wasn't. When I came to get my car an hour after the full diagnostics I didn't ask for was finished, the owner said he needed more time to "do what he needed to do still." Slightly concerning since there was nothing we agreed to repair yet, and of course when leaving, my car ran worse than it did when I got there. As a girl alone in Florida as I finish up my education, it's so disappointing to see the lengths people will go to swindle others. The owner states to have helped lots of fellow students from my school which worries me how many other people were suckered into spending money on things they didn't need from here. Do yourself a favor, and find an honest mechanic like Vimar up the block across the street from Full Sail University to help you with all your needs!

Decided to come here after going to three other car repair shops to get my Ac fixed and everytime…read morethey ended up not fixing the actual problem. When I brought my car in and I told him that this was a repeat problem he did a deep look through and replaced parts of my AC and I haven't had a problem with my AC since. I am so grateful. Please check these guys out they really do care about their work. I will be using them for all my car services in the future.

I love the people at O'Reilly Auto Parts on Aloma Avenue. Today I went by there to get my car's…read moredirectional signal fixed. Jose came right out and replaced the bulb in 5 minutes. Didn't even cost me anything because I had a lot a bulb I purchased their previously. Thanks, Jose, for the awesome service!

Called this store to get part for my car in which I needed urgently to get my car back on the road…read moreand after speaking with the worker I let him know I was on my way. They close at 9 and I arrived at 8:54pm and doors were already locked and everyone was gone. I know it's minor but after giving him my ETA it would've been really helpful to have waited a few minutes.