After having a terrible experience with Luna/Empire and getting the majority of my money back (I'd…read moregive them no stars but since I didn't have to take them to court my complaint will remain on this review) I decided to give Exploring Flooring a try. Slightly more affordable, 1000% more honest, and friendly. I worked with Tom and don't rember names of people who did the work but everything was great. If you want an extra box of flooring make sure you ask for it before they deliver the wood/laminate/vinyl for your project or you may need to pay shipling for it.

Exploring Flooring installed all of our carpet back in 2010. It's still going strong in 2026. We…read morehad it done on stairs, all bedrooms, and living room. When our puppy did too many accidents in our upstairs area, we replaced the hallway and master bedroom with Kardean Luxury Vinyl Tile. At the time, Exploring Flooring did not glue down LVT and only had the lock down type, so we used another company. We love the livability and washability of Luxury Vinyl Tile. Our friend who installs these floors commercially recommended the Kardean brand and to do the glue down version. He was spot on. Recently, I had a measuring done to either refinish our downstairs cherrywood floors or cover them with Kardean vinyl. Tom came out right away but got confused as to my email address. I think they need a company email address, because we played a bit of email tag trying to communicate. Some things that I wonder about. The other company that came out was willing to fix up some not so great areas with new cherrywood trim--ie around half bath vanity that has bare gap areas at bottom and fp that has a very large gap around it (EF said for me to use some type of expandable filler but I think that will be ugly in a inch or more gap). EF also said they don't install new quarter round trim around floor which is a nice touch another place does as standard. You could always hire it out, I suppose. The cherrywood trim pieces is more of an issue for me. Exploring Flooring's quote for refinishing our cherrywood is around $900 less than the other place, so I guess it equals out. The other place wanted $5400 for about a 530 square foot area, so I thought that was a bit pricey. Exploring Flooring is $4500. As far as luxury vinyl quote to glue down Kardan on top of the hardwood, I'm still waiting, but the quote to float Kardean tile on top of the existing floor (an option, but not my fav) is the same as the other company. However, no particular type of Kardean is mentioned, even though I requested the quote on Tergo. All in all, a bit of a hassle to get specifics, but may be a great option overall, if overall pricing is better.

Could not have asked for a better experience. During the initial visit Paul took the time to…read moreexplain the process and find the best path forward for our floors. They were also flexible on scheduling and very accommodating. Throughout the entire process, the team demonstrated a remarkable level of care and professionalism. They took meticulous precautions to protect my furniture and surrounding surfaces, ensuring that the refinishing process went smoothly and without any damage. Once they completed the project, the transformation of my hardwood floors was simply remarkable. The floors looked better than I could have imagined, with a beautiful shine and a smooth, even finish. It truly felt like walking into a brand-new home.

This is a long overdue review as we had our floors refinished five years ago. The initial quote…read moreexperience was great - Pawel was responsive and knowledgeable His quote was in the middle of a few others and we were comfortable moving forward. Two guys handled the work - also great interactions with them. They helped us find a color that we liked. We were mostly happy with the finished floors, but it wasn't perfect. There were a small number of spots that had something bumpy embedded. In the closets, they were sloppy with the corners and didn't put as much care as the more visible parts of the house - it's true that people aren't studying the corners of closets, but we didn't love that. To me, and true 5 star business would do their best to deliver 100%.

I chose Olson after the positive reviews I read. Jennifer was great and answered all of my…read morequestions. She was patient with me and I did not feel pressured to make a quick decision. I came in on a Sunday and she was able to come out right away to get measurements. I appreciated the entire team contacting me every step of the way. I received a call within a week that my carpet was in and to schedule install. The Friday before my install I received a courtesy call on time window and what to expect. I received a call when the installers were on their way. They were friendly and efficient and left my home clean. I would recommend Jennifer and Olson rug for your flooring needs.

As you can tell from my profile, I don't write many reviews. But I had to stop, collect my thoughts…read moreand write about our experience with Jennifer Pyle at Olson Rug in Downers Grove. In a single word: Phenomenal!! We went in to finally replace carpet that had been in our home since it was built, having now seen it day and night from working at home during the pandemic. We were replacing flooring in the living, dining and family rooms, as well as a 2nd floor hallway and stairs, as well as painting those walls - so not a small investment. And even with lots of online research, I still had tons more questions, not wanting to make any mistake that I'd have to live with for a long time. I was at a stage where I had to see and put my hands on some samples before purchasing. Enter Jennifer..... We went to the showroom; she was friendly, personable, professional, knowledgeable, answered all of our questions (and asked some we hadn't thought of), navigated us around brands and options; and was amazing in turning our vision into reality, including moving forward with actually purchasing patterned (yes, patterned) carpet for those spaces! (Anyone who has been conditioned to always go for safe, neutral single colors in wall to wall carpet, knows the apprehension in doing this...) She came out to get measurements, with samples that helped us choose the best colors for the lighting and coordinate with the incoming paint color. I was extremely impressed when it came time to order - it was clear that she was very experienced in knowing how to efficiently account for pattern matching. When you're paying by the square foot, that matters! Ordering was efficient, delivery was on time; and the installers were Exceptional. We had some big, heavy furniture pieces to move in some of these rooms, even with the small stuff taken out. To this day, I still do not know how some of those pieces got moved....but they got it all moved, carpets laid down and finished all of the spaces, in One Day. They were professional, courteous, efficient, respectful and cleaned everything up when the work was done. As far as the results: I could not be more pleased! Each of the choices was absolutely spot on. Attaching a few photos here; they don't completely do it justice, but a small sample of how patterns transformed those spaces. And as for the carpeting on the stairs..... not only was the install amazing, but the comfort.... it is the first time ever that I find myself actually taking off my shoes and socks to just experience walking on it!! It seems goofy, yes; but in these times when we're spending so much time inside our spaces, the ability to step outside the home office, and onto Instant Zen, was a totally unexpected and welcome surprise. Will Definitely go back when it's time to work on bedrooms!

We had an incredible experience with American Carpet Distributors. Larry and his son Kyle came out…read morepersonally to provide a free estimate for recarpeting our entire home, and from the start they were knowledgeable, kind, and genuinely invested in helping us make the right choices. They were also extremely accommodating when the scope of our project changed--we decided to refinish the hardwood floors on our stairs and in our office before installation, and they updated the pricing quickly and fairly without any hassle. The installation itself was smooth and impressively well-coordinated. The crew handled removal and install flawlessly, worked efficiently, and clearly knew what they were doing. The finished product looks fantastic. We highly recommend American Carpet Distributors for anyone looking for quality service from a family-run business you can trust. Tip: cash is preferred

We had a great experience with Kyle, Larry, and the installers at American Carpet Distributors. We…read morejust moved into a new condo and wanted to replace the worn carpeting in the bedrooms but were hoping not to break the bank. With a recommendation from our realtor, Pasquale Recchia, from Christie's @Properties in Chicago, we found Kyle to be professional, helpful in assisting us to make the right choices, and very personable. The installers were professional, quick, and very neat/clean. And the price for our beautiful, soft, new carpeting was about half the price that I was expecting to pay!! I highly recommend American Carpet Distributors for your carpet needs---you will receive wonderful carpeting at a great price with excellent service!

Personal service and commitment to customer satisfaction is 5 STARS!!! We are so happy that we…read moreconnected with Carpets of Elmhurst! We recommend them completely!

Great business. Ken is a great guy and will work hard to meet you flooring needs. Wouldn't go…read moreanywhere else.

Shout out to Demetrius who was very helpful as I selected tile, and then he kindly loaded 16-boxes…read moreof heavy wall and floor tile into my car. Honestly, everyone there was friendly and attentive, including the Assistant Manager Brian. I didn't love having to drive to Lombard when there's an F&D a few miles from me but the four tile selections I was leaning towards were all available in Lombard and not any other Chicago-land store. It made sense to go to the location that had the most in-stock options. Ultimately I bought a tile that I didn't come across when I browsed online so it was worth the trip. More options and even better service than the Addison location...at least for me. Again, kudos to Demetrius who actually cared that I found what I needed.

Floor and Decor in Lombard has excellent service and quality products. Sue helped us match the…read moregrout with our flooring. She was amazing! We will be back!

Vinnie and his team have done work for me (new wood floors, repair and staining) on two different…read moreoccasions and I will come back for a 3rd. Incredible work. Trustworthy (did the work while we were on vacation). Top grade and timely. Highly recommend!

Very fast and quality work! Will definitely use again. Only…read morecomplaint is that we are left with a bunch of trash bags that we have to dispose of. So if you have to buy stickers for extra trash, it's an extra cost. But overall experience very good with these guys.

There aren't enough review stars for Chris and A Step Ahead Flooring! We bought our home 11 years…read moreago and have been lamenting the bleaching out of our family room's hard wood floor due to south-facing windows. (There's even the telltale square in the flooring when we move the rug.) We had no idea what to expect or what was the "right way" to fix it. Enter Chris. He came in and gave us a more-than-reasonable price quote and had a plan for everything (even how to puppy- and child-proof the new floors a bit). He and his crew were professional, efficient, courteous, tidy, and delivered an amazing product in a very quick timeline. My husband now wants to redo the entire house with Chris!

A Step Ahead Flooring does fantastic work. I recommend this company. The price is fair and they…read moredon't cut corners. The new normal in the trades is less than acceptable work for double or triple the money; in other words, a one time quick burn and turn. We have all fallen victim to this. The problem there is they are always looking for the next customer instead doing a good job and using their existing customers as marketing tools. I'll be using A Step Ahead Flooring for my next job. Word of mouth and repeat customers is the way to go. It's already in the name; They really are A Step Ahead !!

Jay did a stellar job on our hardwood floors, which hadn't been touched in 30+ years. We had red…read moreoak and wanted to lighten them up to something more modern. There's always the inevitability of getting some pink when lightening red oak to make it seem more like white oak, but Jay did a great job with the mix we proposed, and we're very happy with the finished product. He was affable and priced very competitively.

Jay did a wonderful job on our floors! He started on time and was very flexible with our requests.read more

Anthony and his team were great to work with and did excellent work. I was managing an extensive…read morerehab project from another state, and their communication was exactly what I needed. They kept me consistently in the loop and were proactive every step of the way. There were a few items that didn't make it into the original scope of work, and Anthony took care of them without any additional cost. Any change orders I requested were handled professionally and without issue. The project came in on budget and on timeline, and they were also great about offering suggestions and options to help keep costs down. His quote was on the lower end of the others we received, and the quality of work was excellent, and I couldn't be happier with the outcome. I highly recommend Anthony and his team.

Anthony and team did a great job remodeling our master and water closet. Their price was on the…read morelower end of our prospects and he gives you an easily understandable number without the typical "we're having a special right now" tricks. Work was done quickly and efficiently with minimal hiccups. Solid communication on all issues. From estimate to completion it was very painless process, would definitely recommend.