Been coming here for almost ten years with a variety of beaters and newer cars. Matt and Adam have consistently been upfront about what is necessary and what I can get away without having to fix for a while longer. They have offered fair prices for everything and have never tried to upsell me like other places do. I have been able to ask them questions on all my vehicles and they will give straight forward answers in ways that are easy to understand for non mechanics. read more

All repairs in the past have been done well and the guy at the counter went out of his way to keep the cost reasonable.

They will be very honest and upfront regarding what service(s) actually need to be performed. I've been going there for over 20 years. A 4.6 Yelp rating is excellent for an auto repair shop. read more

Brought my Dodge Nitro in for new tires, Colin was fantastic, no hard sell to buy extra protection, super fast turnaround putting my new tires on. Didn't push for an alignment , said could wait till next year by my tech person. Highly recommend you ask for Colin when you go in. read more

Discount never fails! Every time Is fast, and efficient. In and out and back to my day, thank you!

We were on our way to Michigan to meet 3 couples and had tee time to make when tire pressure light came on. Internet search found this shop open at 7am. We called and he said come on in. They brought car back right away, told us we had bad sensor and to drive w it to be on time. There is NO service like this anymore! Thank you for your integrity and best customer service experienced in a LONG time! read more

I took my 2019 Pacifica and Escalade to Discount Tire. Steve K. was happy to assist me. I told him that I have PPPD, PTSD with Fight or Flight. He was very respectful and made some great suggestions and honestly told me where the best area was to sit to avoid a lot of the noise from the shop. Due to my Health matters I put ear plugs in, have to wear sunglasses inside and a ball cap. Steven ensured to take care of me dispute my disability. The staff was very respectful and honest with me. I knew the tires were bad and had to be replaced. Steven went above and beyond for me. Thank you for the service! read more

Matt and Adam are the best! Good quality service with honest prices! Call them, they will help you better than the big box tire service centers! Alignment, Brakes, front end work they do it all,Thanks guys! read more

I do recommend this place if you get your tires here you will have rotations of your tires free. A flat tire don't worry they will fix it here free. Your tires need air don't you worry they will put it here free if you loose your air tires caps they will replace them free. This is the third time I buy the most expensive tires for my cars since I do drive to chicago a lot and you know all the POT HOLES the expressways and chicago street has. I figure am a woman and I do t want to deal with issues when you drive to chicago and something goes wrong when you AIM those pot holes. I just drive up and discount tires will check with y phone number that yes indeed am a customer the screw that was on my new tire fix at no extra cost yay. In 1500 Mike's I will need a rotation just drive up and they will rotate them for free woot woot read more

Wether you talk to Matt or Adam both will make sure all gets taken care of and done the rite way. They offer everything from tires and brakes, to tune-ups. And for you jeep lovers they can help you build out your dream jeep with all the goodies, and help you design what you like. This is a family business that has been in St Charles for years and they are a part of the community. They offer amazing service at a great price and always are responsive and communicate quickly with details. If you need anything for your give them a call or stop in and speak to Matt or Adam. read more

Unfair pricing and not a lot of care into repairing my vehicle. I called and got one price quoted and then ended up paying $200 more for the same service quoted. My belt was replaced but then my car had to be serviced again because it wasn't properly done. Wouldn't recommend. I was really disappointed in the service. read more

This place is the best. Reliable from every angle. They will listen to what you want, will not try to sell you on repairs you don't need, and get it done fast. The mechanics know their stuff, and have all the necessary equipment to give you service on even brand new cars. Waiting area with coffee while you wait if need be. But there are business' within walking distance if you want to have lunch or a snack. I have been taking my Mercedes there for the 5 years I've owned it and never been back to the dealer. My profession is in the automotive aftermarket and when my friends and neighbors ask for a recommendation I tell them to ask for Matt or Adam. Reasonable priced for whatever you need. They can maintain, diagnose and repair what you need to keep your car lasting a long time. read more

Service here is amazing. I was from out of town and needed to repair a shredded tire in order to get home, which was 5 hours away. not only did he get me in quickly, he gave me the best price by nearly half of what all other tire places were quoting. What I appreciate even more was how honest, respectful, and kind the owner was. If it weren't over 5 hours away, I'd come here for all my car needs. Highly suggest! read more

Excellent customer service. Phenomenal pricing. Customer for life! Called hoping for a weekend appointment and they got me right in. Adam was very helpful and I'm very grateful for the recommendation to Discount Tire and Service when I mentioned to a friend I was looking for new tires on my truck! read more

Joshua greeted us as we entered the store. We had a flat tire on our way to Wisconsin, and needed new tires. He was thorough in explaining the quality of all four of our tires.They were all in needed to be replaced. It was near noon and they are a very busy store. He said the car would be ready about 4 PM. We were able to have lunch next door, take a walk and then wait in the waiting room. At times there was someone at all five of their monitors. Everyone person was friendly and helpful. They went the extra "mile" to help each customer. Around 2:30 Drew came out of the shop and said they would work hard to get us in as we had waited so long. We were on the road before 3:30. We would highly recommend this Discount Auto Store. They are knowledgeable and give great customer service. read more

I've been coming here for years. The main thing I like is that they can be trusted. They're also quick and get you in as soon as they can. I always get here when they open and have never had to wait too long. Great prices on tires as well. Any car issues, I come right here. read more

I had a tire warning for my RIGHT FRONT tire losing air over the past week. I called Discount Tire in St Charles and they got me in same day. Tyler came out to greet us when we got there, who does that these days! He checked us in & texted me with a link to watch the progress and even gave a completion time estimate. A few minutes later I got a text from Chevy saying my REAR TIRE was flat. I called Tyler & said are you working on the wrong tire? He assured me he would check on it. When it was done (right on time) I asked if they checked the RIGHT FRONT. Tim showed me the nail they took out of the RIGHT REAR! So, it appears a different place I had the tires rotated (not to be named) didn't reset the sensors so the car thought it was the right front when the problem was really the rear! Bottom line, these guys are thorough, professional, and went over and above. They could have just checked the front and said nope, we see no problem ma'am. But they didn't. Oh, and did I mention there was no charge. Whatttt??? We will return, and no one will touch the tires of all 3 of our vehicles except Discount Tire in St Charles. Thanks Tyler & Tim. You guys rock!! read more

I have meant to write a review for Discount Tire & Service for years but never got around to doing it...until now. I have brought my cars here for years and have had nothing but great service. For whatever reason, I decided to have a supposed "mechanic" do some work on the side bc he was going to be cheap. As the saying goes "you get what you pay for" bc this guy was terrible. I smartened up and went back to Discount with my latest car issue(s) and, despite the news not being great, it was handled with professionalism and complete honesty with both issues. The first issue was that my children's car failed emissions and was having some serious issues so I asked Adam (best person I've ever dealt with regarding car service) if they could take a look at it and let me know what was wrong. He didn't hesitate and said they would and wouldn't do anything on it until he told me all about it. It turned out it was going to cost, at least, $1200 just to get it to possibly pass emissions but that it needed a lot more work just for overall safety ($2400) and didn't recommend getting it done due to the age of the car and the fact that it's a Mercedes and they are very expensive to keep up. Because of that, I'm not going to get it fixed and will be getting rid of the car. The cost for me to get all of that information...$0 The second issue was with my other car in which I had been told by another place that the suspension was shot and would cost $1500 to fix. Adam took and had it looked at and it turned out to be a broken nut and they took care of it for me. Going forward I will bring any and all cars I own to Discount Tire & Service and don't have the words to say how much I appreciate Adam's honesty and customer service. Thank you Adam!!! read more

Love this place; I'm sure the prices are on par with other places; however I would pay more because I trust them. Always quick to get you in and help you. They never try to up sell you on services or products! read more

Over the top great customer service--Adam hooked me up with new BF Goodrich T/A radials for my 1968 Shelby. Best price around, fast service and done on-time. My XT5 needs tires in the spring, I'll be looking Adam up again for sure. Thanks Guys! read more

Had a tire going flat on Saturday- stopped in and they fixed while I waited. Great customer service. My family has purchased 3 sets of tires this year. You can't get this type of service at a big box store highly recommend locally owned business! read more

Outstanding shop! I have purchased tires for 5 cars from them. They rotate my tires every 5000 miles. They have repaired my flat tires. I have to say Matt is a professional and cares about what he does. Matt is enthusiastic about what he does and he will not rip you off. Love them! read more

Took my jeep to ntb for a nail in tire.was told that it could not be patched,even though alot of people said it could. Took it to you today and you patched it with no issue..thanks ! read more

Discount Tire & Service - This is the tire ntb said can not be patched.yet discount tire did with no problem.. - Tires Near Me - Saint Charles, Illinois

Trustworthy, honest, prompt service. I stopped by without an appointment after being quoted over $500 for brakes at my car dealership. Adam had my truck inspected, quoted the same job at $300 and completed the job while I waited. Awesome service. read more

Discount Tire & Service - Adam at the counter is great! - Tires Near Me - Saint Charles, Illinois

Best service in town I've taken in my vehicle a couple times and both Matt and Adam have been amazing. For someone who knows nothing about cars, they put you at ease knowing they're not trying to overcharge you for work Highly recommend to anyone in the STC area read more

Never Disappoints! Adam and his crew are great. I appreciate all their help with tires, rims, flipping snow tires, etc. I have and will continue to recommend them to friends, and family. I recently learned that they even do Brembo brakes---I'll be bringing my Hellcat in when it needs them. read more

In short... I had a flat tire, didn't have time to price out tire repair shops, drove to the nearest shop which was Discount Tire & Service on 2nd St. in St. Charles, the tire was repaired and its time to pay. I stood at the counter with my credit card in one hand and a tire warranty contract in the other, which I failed to present before the repair. Not knowing if it would be covered, I asked them to take a look at the warranty. In my experiences with customer service these days I fully expected to be brushed off since they saw I was ready to pay with my card. Adam, the fella helping me at the counter, pleaded my case with the warranty company over the phone for at least 20 minutes but probably longer...yadda yadda yadda..."Sorry this is taking so long"....yadda yadda yadda...small talk while on hold.... all while helping other customers and being just as friendly and courteous as he was with me. I told him how much I appreciated the effort and his response was something like "Well, I know you're new in town and didn't want to let you down". Like I said, I didn't have time to shop around for pricing and now I don't intend to. My family will always bring our business to Discount Tire & Service because of this experience, which by the way was around long before the corporate chain. read more

Awesome customer service. Will always use them for all my cars!! Had all four tires replaced about 6 months ago and with all the construction I had screws at two separate times in two different tires. Brought my car down to them and waited for the repair at no charge both times. Unbelievable! read more

My favorite place to get my cars serviced. Fair and honest. They get your car back to you when promised and back their work

Got a flat tire Friday after work. Went to Discount Tire because it was the closest, BUT the service provided ABSOLUTELY blew me away. They were so friendly and helpful. I was a little stressed in the situation so I called ahead of time to make sure I could make it there on my tire and they IMMEDIATELY put me at ease. I will continue to use Discount Tire for all my future needs. They have a forever customer in me. Good job to the crew at Discount Tire - St. Charles!!! read more

Adam and his crew have always gotten the job done thoroughly, quickly and courteously. They treat you with respect and honesty, without trying to upsell you products you don't really need. This is the place for all your automotive repairs in the Tri-cities/Fox Valley area! read more

I can't say enough good things about this place! They got my leaky tire together, rotated my tires, and got me back on the road in no time! Adam is efficient and I am a very happy customer! read more

My wife and I have used Adam and Matt for years. I can't thank them enough for all they have done for us. I would highly recommend their services to anyone in need! read more

I don't go to many mechanics. In fact I prefer to do my own maintenance and repairs. When I don't have the time or tools this is definitely my place of choice. They are exceptional in all of their work and I believe they are honest. You definitely won't feel you are getting taken advantage of. I recommend this place to any and everyone that lives near me and needs a mechanic. They've definitely made a loyal customer out of me. read more

This business is hands down the best place for tires. Great price and service, excellent product. Can't vouch for their other (repair) services but only because I live 25 miles away so I have that work done near my home. But the fact that I travel 50 miles round trip for tires on all my cars should show my regard for Discount Tires. read more

This business tries to fly under discount tire's reputation, and is in no way affiliated with the discount tire most search for. I almost got a set of tires from here, but could not in good faith do business with a company that's premise is dishonest. They may do great work, but it's still a crock that even the font on their sign copies the reputable "discount tire" not to be confused with discount tire and service. read more

Adam took care of my BMW's tires and wheel alignment. No issues what so ever and turned out great.

My son needed tires for his jeep and went to get a few quotes. Discount tire gave him not only a great deal, but great service and warranty. When I needed tires I went straight to Discount Tires. They let me know my tires had wear and what my options were. I decided to go ahead and get new tires and they recommended a few choices. Great service, trustworthy, great warranty and products. read more

Great tire shop and excellent service for light maintenance. Honest and trustworthy staff... They make you fell like ya "gotta guy" who won't take you to the cleaners for an air filter and wiper blades when all you needed was an oil change. read more

Love this place. I have made the mistake of going to other tire places in the past, and my wallet pays the price. The last tires I got from somewhere else didn't even last 1/2 as long as the manufacturer claimed, but when I brought them in they refused to prorate saying that they had abnormal wear. That never would have happened at Discount. They are always honest about the tires, and listen to what you are looking for. I have also used them for repairs to my vehicle, and they always do a great job. read more