Came during Covid, felt relatively safe but there was several times where I was within 6 ft of a masked employee. Masks seem required inside, although I saw one employee who didnt have his nose covered. It wasnt especially busy (I got here around 10 on a Saturday morning), and the customers mostly sat outside at least 6 ft apart. Manny helped me and was kind and friendly, which made me feel at ease. I drove up to check-in by rolling my window down and talking to someone, who directed me to park in a spot. Manny talked to me and looked at the tire, then I was able to wait in my car. Someone came out and asked me to drive into the bay, then Manny told me what was going on and we walked inside. There are plastic barriers between the employee and customer which is good. Unfortunately, the work stations are set up to where as a customer, I had to stand directly next to an employee at the next work station (see pic). This made me uncomfortable. During normal times you would walk around and look at the same screen, but now they have a separate computer screen showing through the plastic. Overall, I would definitely come here again because everyone was friendly, but I hope they continue to improve their Covid practices. read more

Discount Tire - Interactions with employees within 6ft. - Tires Near Me - Austin, Texas

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I can't thank Cameron enough for his generous understanding and work ethic. That's why I always come here.

Need 1 tire for a 2010 Lexus. Salesman (Luis G) provided a great customer service. Great service and lower price than other Discount Tire Store. Replaced tire in 45 minutes. Great price, customer service, and fast service. Highly Recommend this location. read more

Friendly staff, efficient repairs; what more could you want? I came here after getting a screw in my tire. Since the screw was along the middle of the tire, they were able to repair it, and they did it for free! Two weeks later I had the bad luck of getting another screw in my tire. This one was on the side of the tire, so they were not able to patch it up. However, they were able to replace the tire with a similar model. Both times I walked in without an appointment and had to wait about an hour for the repair to be done, but they tell you that ahead of time and even send you a link to track the status of the service. They blast the AC in the waiting area, so make sure you bring a sweater. read more

I have nothing but great things to say about this place and the employees. I had a nail in my tire and wanted to see if it could be fixed without buying a new tire. I went in on the Friday before Labor Day so of course they were busy. I didn't have an appt but they got me in anyway. Once they had the tire patched they let me know it was FREE! Amazing, apparently this is a routine service they provide for free. They also will fill the air in tires for free as well, you can drive up any time they're open. Definitely recommend! read more

If I could give this place zero stars I would due to there dishonesty. I had a nail in my tire (pretty close to the wall of the tire so I had a feeling that tire would need to be replaced) after the employee went to look at my car he told me I would need to replace the other three as well due to the tires would fail inspection because they were reading at a 3 and a 2. I just took my car to get serviced 3 months ago and the tires were at a 7 and 6. There is no way a tires life span can diminish that quickly in the course of 3 months. ( my car has less then 20000 miles on it and is barely driven) Due to what they were telling me I decided it would be best if I took my car to get a second and third opinion. I decided to take the chance a drive 30 minutes away to my regular mechanic, they where able to fix my tire with the nail in it and they took a look to see how my other tires where measuring. 2 ties came back at a 6 and the other one came back at a 5 and the tires I have should be good for a while longer, which is way above what discount tires was telling me. For good measure I did take my car to one more place to have a third opinion and they said the same thing, that my tires should be good for a while longer. I am disappointed that the employee at discount tires would be dishonest about the quality and state of my tire and attempt to make a buck and rip me off when the quality of my tires where perfectly fine. If you do not want to get scammed stay away from discount tires. read more

Wow with everything going on this pace is killing it. I had my truck indicator come on about low air pressure. They filled up my tire and found I had a heavy leak. Went ahead and saw me within 20 mins and just asked me what I wanted. Didn't try to up sell me or anything. They all hand mask's on and I saw them washing up every few mins. Have always liked this place but def love them now. For sure come check it out for your self if you need any tire stuff. read more

Discount tires is a staple when it comes to tire and wheel maintenance, repairs, and purchasing. Appointments are a must, since the wait times can exceed an hour and a half, if you stroll in from the street. They offer competitive pricing and will match other advertised pricing. I've used them for years with great results. Remember, if you purchase tires from them, they'll provide lifetime tire balancing and rotation at no cost. They'll even install tires you bring in, if you happen to purchase them from a Tire Rack type location. Either way, this is the company to stick with for quality tire care. read more

Discount Tire - They took care of Big Betty - Tires Near Me - Austin, Texas

I have been using Discount Tire for decades. Always pretty easy getting the tires I want. This is my first time at a Discount Tire in Texas and they are every bit as good as the ones I frequented back in California. I needed some new rear tires (my rears wear out so much quicker). Went into the store and was helped by Michael. It was very straight forward and only took a few days for the tires to arrive. Michael made me an appointment and I received an email as soon as my tires arrived. I returned for my appointment and was taken care of immediately. Overall, it took about 15 minutes and I was back in my car and on the road. I will unquestionably be back. And you have to love the free air service all Discount Tires provide. The BEST! One thing I will address is the website. I know exactly what tires I want, but when I went to the website, it wouldn't let me purchase them online which meant a trip to physical store. I couldn't order them online because the website said these tires don't go with my car. Yet, they are the exact tires I have had on my car since I bought it brand new seven years ago and I have always purchased these tires through Discount Tire. Yet, when I went into the store, Michael was able to look up my car with my phone number and could see the record of my previous purchases. So, why can't I log in, select the exact same tires that are on my car (that I have purchased through Discount Tire) and make the purchase myself. I could have avoided a trip to the store, made my own appointment time and just made one trip to the store when the tires arrived. I mentioned this to the person at the store and he seemed very disinterested in this. As I said, I would recommend Discount Tire and will continue to use them, but hope they get this fixed before my next visit. read more

They are the best. Employees are well trained. Service is spot on. No con job here. They are honest to the core!

I've been going to Discount Tire for over 13 years and had never been to this particular location until yesterday. I was able to get an appointment for flat repair since one of my tires wasn't holding air. This location is the best, by far. Ample parking, friendly service, and I wasn't charged a penny since they were able to fix the issue as opposed to replacing the tire. Previously, I had my tires insured through Discount Tire but this was the first time I had been there with my new vehicle. I was not expecting a zero cost fix. The staff here are incredible. read more

Helpful and fast- Stephen was a great salesman and set me up with 2 new tires. No slimey sales vibes- just friendly and efficient. Made sure I got my tire key back. read more

Discount Tire - Tires Near Me - Austin, Texas

They took our $500 for three tires and held our car captive for two hours. Think it's just this location.

I have been going there for years . They always do a great job . Attentive and on the ball . The line can be long but they do t leave you waiting at the counter like Costco . read more

I came into this location after going to another shop to install my tires. A day after they were installed my steering wheel was shaking at 60 MPH, so I decided to take it here to correct the issue. When i arrived Jose greeted me and helped to calm me down as I was slightly heated regarding the situation. He put my mind at ease and advised he would get my tires balanced the same day. I was in and out of the shop within an hour! Mind you the store was quite busy and there was a soccer game going on next door. I was blown away by their customer service and it was far superior to my experience from the other shop. 10/10 would recommend. read more

Wow! This is the best Discount Tire I have ever visited. The staff was polite, attentive, and courteous. They wanted to help you and were nice about it. Stefan Fairburn helped me get four new tires for my husband's Kia. He showed me all of the options and also took a look at the current tires and noted there was a nail in one of them (which they would have fixed for free if I didn't get the new tire). I was in and out within an hour and it was the best service too. I would definitely come back here for any tire-related service. read more

So I noticed I had 4 nails in one of my front tires and at least 1 in the other front. They had about 50% tread left, but were about 6 years old. I opted to get all new tires. I made an appointment on a Saturday and got right in. This was instrumental in being seen quick and cutting the line. The place was busy and after choosing tires, I was first in line automatically. The time frame was promised to be 1-1.5 hours. Everything was totally done in about 45 minutes. Very efficient and professional. You can make an appointment on their website or of course by phone or in person. read more

Went in for tire rotate/balance. They did not balance my wheels. I know this cause I visited another Discount Tire in Houston to visit family and had them balance my wheels which fixed some minor shaking I was getting in the steering wheel, just 2 weeks apart. read more

EVERY time I come here the staff is AMAZING!!! Like a well oiled machine I tell ya! Thank you Joshua

I had a nail in my tire and had to drop in on a busy day for a quick replacement. The boys at this location were so sweet, personable, and knowledgeable. I will definitely be back. In fact, I'll probably go out of my way to come up North just to be serviced at this location because it was the best DT I've been to so far. Thanks y'all! :) read more

Discount Tire - Big nail in my rear tire - Tires Near Me - Austin, Texas

Early this morning, after working my night shift I went into my car and noticed my tire indicator light was on. Immediately, I went to Discount tire and waited a few mins for them to open. Before opening, I observed a morning huddle/meeting, and right away everyone got in there "spots" and knew what to do. There was no chaos~ everyone knew their role and was on their game. The gentleman checked all my tires and noticed I needed my rear tire replaced so I agreed to have all tires replaced due to dry rot and just being poor traction tires. He got me in Yokohama's and I was out the door within 45 min. The tire shop was the last place I wanted to be after finishing a 12 hr shift, but honestly this Braker location is prob the only tire shop I would be happy to visit again for my tire needs. The staff are definitely knowledgeable, friendly, and efficient. Thanks!! read more

Ok guys, if you are needing tires or windshield wipers, I have found the spot , no need to go looking around and getting estimates. I did only because I needed a new battery so asked for the cost of their Michelin tires similar to the ones on my car now. They did and I told them I'll think about it, came to Discount Tires only to see their prices and order them and then make appointment to have the four put on and balanced when they had a spot opened . Well , when my turn in line came up. I got Cameron G and boy was I lucky. Came right out to my car, saw the ones I had on it now, looked up the price ........oh and beat the other place by $28.00 per tire. Great, fantastic, sign me up and let's make an appointment to have them put on. Cameron looked at me and said we could do it right now just had a cancellation. I said I had to pick up my husband in 45 minutes. His answer no worry they will be done and Cameron was oh so correct. Tires on, balances, new wiper blades and off I went and actually had to wait 15 minutes until my husband was done. Now you just cannot beat that, the price, the service, the total package. All the guys there were friendly to all that they were taken care of. Now I have dealt with Discount Tires before ,but you know you just have to check out other places. Discount Tires on the corner of Burnet Rd. and Braker are tops in my book. Cameron , thank you, and to the guys out in the garage, the one we do not see, a big THANK YOU as well. All of you need a raise, but don't raise the price of the tires. Haha! read more

Discount Tire on Braker came in clutch. Another Discount didn't have what I needed but Braker acted quickly. Thanks Josh and Cameron, I appreciate you guys. read more

I made an online appointment for 1 pm on a Friday afternoon to get two tires replaced, and by 1:21 I was on my way. Three hours later I found a nail sticking out of my brand new tire. I hadn't paid extra for the road hazard certificate, but they said all tires come with a 30 day warranty and they replaced the tire for free. That replacement was a Saturday morning walk-in (no appointment) at 9:30 a.m. and they still got me out by 9:52. Great service from start to finish both times and assistant manager Juan keeps that place running smoothly even when they're fully booked. read more

I've used Discount Tire in Vegas for years. After just moving to Austin, got a nail in a tire on a brand new car. Even though the tires weren't from Discount Tire, they repaired it for free and even talked me out of paying for an unnecessary rotation. Will definitely use them for future tires and tire service. read more

Great and easy to work with... no matter who we talked too they were all super helpful! This will be our go-to tire shop while we're in Austin. read more

I stopped by the Austin store at Braker Lane and Burnet road because one of my tires was low (not flat). The mechanic at the "free air check" informed me that the tire could be fixed, but I needed to go inside the store to register. Upon doing so, I was greeted by a young man who told me that he would look at car. It took him less than 5 minutes to come back and tell me that it could not be fixed, and how he could sell me new tires. Now mind you, all of my tires are brand new, as well as the full sized spare. But he refused to fix the tire or put on the spare simply because I didn't want to buy your tires. You all should be ASHAMED of yourself! You obviously care more about making money than the safety of your customers! The switch and bait is one of the most unscrupulous methods of ill business practices! I'll definitely be reporting this to the state bureau!!! read more

I just had to take a quick moment to rate them today. They always take care of me. I was in there and out of there in less than 30 minutes for them to rotate my tires! And I'm on the plan where I get tire rotations for free! read more

I might already have some reviews on other Discount Tire stores, but this one is pretty much going to be just the same. Dropped in here since I happen to drive by it (my usual store is the Parmer one), and the service was just as friendly and quick. If you don't already have it, get their warranties for all your tires even if you didn't buy it from them. You get free rotations, tire balance, air checks, and flat fixes. Even if you aren't their customer, you can drive into their air check bay and they'll check your air pressure for you (and fill them if they're low). If you're going in for service, make an appointment if you can so you can get your car in next otherwise a lot of times there can be a long wait time. read more

I am writing this review for Discount Tire store located at 13376 Research Blvd, Austin, Tx, 78750. Store TXA03. The name of the employee sales Person 813, Name: Austin C.A. This morning, 9/27/2022, I went to store for problems with my tires, I had an appointment for 12:00 noon, However, I arrived at 10;15 am. Austin accommodated me and gave me excellent service. Four tires on my car were replaced and I was out by 11;00 am. The price was very reasonable and fair. I felt very comfortable and fully satisfied by how I was treated and the price I paid. This was my first visit to Discount Tire. I will be back in future. Austin C.A provide me excellent service. I give him "10" out "10"for service, honesty and being dependable. Jagdish M read more

I had a nail in my tire and was going to fix it at my car dealership with usually suggests complete replacement of the tire. I stopped at Discount tire off Braker lane first and was pleasantly surprised that they could fix it right the way for me , FOR FREE!!! Usually I have to pay almost 400$ for new tire..Thank you so much guys, you made my day! Definitely will be back when I need work done on my car next! Highly recommend to everyone! read more

Without a doubt the best tire shop I've ever been to. The best pricing and customer service very quick turnaround and overall extremely positive experience. Jacob was a particular highlight of the purchase who guided me towards an amazing tire and a very competitive price. If you don't go to this location and talk to Jacob you're not getting the best deal 10/10 read more

Discount Tire - Tires Near Me - Austin, Texas

Walked in with a flat tire, drove out a bit more than 30 mins later. John was friendly and helpful to get us back on the road quickly. The rest of the crew were also courteous and efficient. The best experience with DT we have around the area. read more

I dropped off a flat tire that was unrepairable. The replacement tire was out of stock. They did a great job getting me a new tire from their warehouse and installed it the next day. However they failed to secure the spare in the cargo area by not replacing the cover. I had to do that myself and secondly they neglected to top off the air pressure in the other 3 tires to match the air pressure in the new tire. Specifically the air pressure in the new tire was 38 but the air pressure in the other 3 tires was only 33. So I had to drive back the next day to even out the air pressure. read more

Customer service still exists here after not seeing it or believing in it for the longest time

Great service. Really quick service and very pleasant during the middle of KORONA 2020. Remember, when the world became peaceful, quiet and non confrontational. It was a joy to be out and about. To go get my tire fixed via drive up service, didn't have to get out of my car but hello, am not that lazy. And thanks to those of u who stayed IN THEIR HOMES for real. We appreciate ur call to not infect all of us, by ur rolling over, letting us chose to make a difference during the MOST AMAZING SHIT SHOW in the history of the USA! Peace be with all of you. read more

Great tire place - I had to wait 15 minutes on a scheduled appt but place is crazy busy - good rotators but u have to tell them to check air pressure not automatic... pretty quick service and nice cushion chairs - picnic table to eat read more

I just had a great experience at Discount Tire on Braker Lane. Wow - these guys far exceeded my expectations. I came in to replace two tires, and Rudy saw me in the parking lot and came to help immediately. He quickly got me set up and got the process started - super friendly and helpful. As I waited, Easton came up to me - I was expecting him to tell me there was a problem, but he was there just to update me on the progress. I had an appointment at 11:30 - but was in a rush...so I arrived around 10:15 - and my car is now done. I can't recommend this place enough. read more

Great service at this location! They were thorough, responsive and super quick! Would recommend

Carlos, thanks for ripping my 18 year old daughter off. She went in for a tire patch and you cleaned her out with new tires, tire warranty, certificates of refund??? What the heck is that for $70.00?? She told you she lives in Louisiana. Why sell her a warranty only good in Texas. You're a jerk! Shame on you. It's sad that unsuspecting women continue to get taken advantage of at auto repairs. She told me you scared her and she felt her only option was to follow your recommendations. Nice. read more