Very polite and did a great job with my wheels that I had purchased and brought in to be installed. Their prices are very reasonable.

Accommodated me after my flat at the AZ/ Cali border. I needed to be in Glendale by 5 pm, and it was almost 4. They assured me they could get me in/ out and on the road quickly. They did! My flat was damaged, and rather than have them fix it (and felt unsafe to drive back to Cali) I told them to just sell me 2 new tires. They had the same make/ model as my jeep and $300 later, I was out the door with 2 new tires in 39 minutes. I could have shopped around, or even gone bargain basement. I felt the amount was fair, and the time they did it was priceless. No complaints read more

Discount Tire - The showroom - Tires Near Me - Buckeye, Arizona

They told me to contact customer relations and they still didn't help worst place ever!! They took basically $500 dollars amd didn't help. If i could give it less i would read more

Discount Tire - Tires Near Me - Buckeye, Arizona

Hands down the best service I have received at any tire store! I drove from Big Bear Lake CA to Buckeye AZ to visit with family and was experiencing issues with my tires while driving so I decided to go to Discount Tire's first thing the next morning. Casey was so helpful as he recommended a tire rebalancing & when I went back to pick up my car my balance was $0! I asked him "Are you sure it doesn't cost anything?!" And he simply replied "No charge, we just want you safely back on the road". He made my morning & my day as I'm heading out to California right after my service. If I could give more than 5 stars I would give them 10 stars hands down! Thank you again Casey for your stellar customer service! read more

They got me in and out with 2 new tires in less than an hour on a very busy day. They didn't push any particular tire, they just gave me solid advice! Thank you, DT! read more

This is nothing against the employees at this location. I sat in here watching them... how busy they are and how overwhelmed they are. The same guys handling customers, are in and out helping with the work, answering the nonstop phone calls. The employee helping me was clearly overwhelmed with the constant phone calls that he almost seemed frustrated and annoyed when assisting me. Like I said, I can't fault him for it - he's trying and is only human. But how does discount tire not have a customer service to handle all these calls? So the ones in the shop here can actually handle customers in store. Instead, the customers and workers are frustrated. At one point, they had to pick up the phone as that they please hold then answered the other line to ask for them to hold.... And left them on hold because they needed to finally assist customers. By the time they got back to the calls on hold, they hung up. Hope this helps the employees here and the customers. read more

Very unhappy. Bought our tires and wheels for our truck here, we were very happy until recently. Last trip was awful. Had a leak in tire, they patched it We asked that tires be filled to 65. Ok ok we got it no worries. Picked the truck up and driving home it felt odd. Got home checked tire pressure, one was 70 two were at 48 and one at 60. Hmmmmm. All the balance weights were off the rims. Looks like you have a garage of young kids more social than working and striving for customer service. I believe everyone deserves a chance, but teach them to listen and actually do what they say read more

Service: Tire dismount, new tire mount and balance. My son's friend blew out a tire about 20 miles from the Discount Tire store. They were able to match his Kumho tire pretty darn close in tread pattern. We were able to get him back on the road to California in about 1hour and 15 minutes from start to finish. Thanks for your help Rudy. read more

I rarely leave any reviews but the manager (Ric) and assistant manager were both very helpful and professional with helping me install my tires, I had to write a review. I got there one hour before closing and figured they wouldn't be able to help me because there were 17 people ahead of me. They reassured me that they'll leave once they finish working on all the cars they had left, even if it was after hours. Sure enough, 2 hours past closing their entire crew was still finishing up all the cars. I greatly appreciate the customer service and the fact that they didn't push people away just because they were closing soon. For context, I had a flat tire on my way home to California and I didn't think I'd be able to find a shop until the next day. These guys promised me they'd have it done and they delivered! Awesome leadership and a great work ethic. Thank you guys! read more

Every time I visit Discount Tire (Irving, MacArthur location), I get the best care! The staff is knowledgeable, friendly & prompt! The facility is clean & I cannot say enough about how brilliant they are for offering curb-side tire pressure service! Great way to take care of your customers, earn trust & loyalty! Major kudos!! read more

Discount tire is usually pretty solid. The folks at this location in Buckeye were super nice. I had an appointment which made things easy but it was cool to see that they were super kind to people that didn't have an appointment and did whatever they could to squeeze them in. read more

I got a flat tire on my way to work so I had to put the donut from my car and drive it back home and borrow my mom's vehicle in order to get to work. She drove my car to discount tire on Watson and buckeye and she said the service was fantastic. I know the experience all too well but to hear it from my mom is very appreciated and they even put everything back and it's order that it was supposed to be when taking off the donut hard working people here and they deserve all the respect and kindness in the world read more

Henry at this location (Buckeye) is amazing! My husband took my car in this morning because one tire had a screw in it and was completely flat. Henry repaired the tire so we wouldn't have the expense of a new one. It's always reassuring when you have honest people working on your cars. Thank you Henry and thank you Discount Tire!!! We will definitely be back if we ever need tire service again. read more

I came in with a estimate from a different tire shop. The guy I assume was the manager was super reluctant to take it and even called the other tire shop. In the end he gave me the price on the estimate. The tires are good and the service was fine. They told me they'd be done by 2 then weren't done until almost 3. 5 stars if he'd just taken the estimate then was done when he said they'd be. read more

The staff here have always been very professional and knowledgeable! The managers are very competent and skilled at dealing with any issue! I highly recommend this establishment! Jerry and Rudy and Mike M. are awesome! They may get a little busy sometimes but well worth the wait! read more

As many posters have put it, the wait time is terrible. It may have been the end of the shift rush but I waited 20 min at the air station and never had a person come help or even tell me that they would not do air. Would not give 1 star only because it was the end of shift that I visited. read more

I would give ten stars if possible. Had a slow leaking tire, took it in asking for assistance. Left it there and walked next door to eat breakfast, got a text it was repaired, walked back over, picked up the car for a no charge and drove away. You got my business from now on! BTW, they were very busy too, so it wasn't like they were standing around with nothing to do. Both persons I encountered were friendly and attentive. Couldn't ask for a better experience. read more

Took our Gladiator Mohave in on Wednesday to get rear passenger tire fixed. It was flat. After a few hours I was notified that the job was complete and that I can pick up the Jeep. Get there and was told the tire was not repairable. That we need a new tire. And of course the particular tire is not available. "Jay" said we can order it and it might be here tomorrow. So we leave the Jeep there overnight. Jay assured us that we will be notified of the status. Thursday afternoon around 5pm I call Discount Tire, talk to Mitch. He says "oh yeah, your Jeep is good to go. It's been ready for a while now. I asked why I wasn't notified. As usual he stumbles over his words to try and explain away his responsibilities and can't or won't answer my question. I asked for the manager and he says that I was notified by text. I wasn't notified. He says well it's an automated system and he has no control over it. So I asked, what about customer service? Why can't someone pick up the phone and call me. I mean, my Jeep has been taking up a parking space for 2 days now. He couldn't answer my question, "what about customer service?" I have had enough of the poor service offered by this Discount Tire location. I would not recommend this store to Joe Biden. read more

We had great service at this location. Headed out for a long weekend with our truck and toy hauler and we noticed we had a tire that was wobbling. We had it checked out a couple months ago at a discount tire in Tucson and they wouldn't change it out. (Tires are under warranty) we drove the truck once since then. And sure enough the tire was completely separated. The location was busy but when we explained the situation they took great care of us and got us in and out in 1.5 hours. Which was great for us just walking in. Amazing service and customer care read more

Stopped in for a routine tire rotation. When Alex came out to inspect the tires he noticed one of them were not safe to drive on. Since all the tires were worn I decided to replace all 4 of them. Alex answered all my questions and didn't try to pressure me into a more experience brand or larger tire. They have a lifetime customer and wouldn't take my wheels anywhere else! read more

Discount Tire - New Tires!!! - Tires Near Me - Buckeye, Arizona

Family trip to CA when our tire blew after just passing Buckeye. Desperately we limped to this Discount Tire as they were closing. We were so blessed with their kindness to help us. Also lucky to get the last tires they had in stock. Quickly we were on our way! The Customer Service provided by Sarat and the crew was top notch! I would highly recommend this store! Great job guys! read more

This is the most terrible place! If I could leave a 0 I would! I'm so disappointed with this Discount Tire location on Watson in Buckeye! These people don't deserve to even be here. I say this because they didn't value human life. They honestly, jeopardized our lives full on knowing we were driving into a different state. All we wanted was a tire rotation .. what did we get... stolen J stems, gouged the front tire in 2 places, installed the back dually inside tire flat and with out the stem.. messed up alignment previously done on van. They didn't do the tire balancing and honestly allowed us to drive the van like this! When we got to our destination we immediately went to their sister store American tires and even they got into arguments w them. Sent them pictures and was escalated to corporate.. They don't care about human life we could've been in a very serious accident! Shame on them they definitely need some training and supervision. Please re think to go here. Not to mention, I found out by someone who used to work there that they have family and friends leaving bogus reviews... so don't trust this place!!! read more

Great service, fair prices and super friendly staff. I love the free aircheck service station. They are quick, reliable and honest.

Please read the entire review. I've been a happy customer of Discount/America's tire for something like 15 years. Until a few weeks ago. I could not avoid some metal debris on the freeway and ruined 2 runflats. I was able to get all 4 tires replace (with non-runflats) thanks to Johnny who found me tire. Unfortunately, this was on a Saturday afternoon, and they were super busy, as in 25 tickets to complete in 2 hours before closing. Well, one of my rims was bent from the incident, and couldn't hold pressure for the last 100 mile leg of my trip. After having the dealer look at it the next day, and I have pics, this wheel was not repairable. I have a major issue with them mounting a tire on a rim with very visible damage and not telling me. I emailed the mgr and never heard back. I guess I worry now about the other 24 job orders they completed that day. read more

Everyone on here is quick to leave a bad review because of their impatience or high expectations of a busy company. These guys are the best. They are understaffed for sure but they pump out tire changes and rotations fairly quick. Make an appointment if it isn't urgent for a better experience and expect a little bit of a wait. I usually drop my car off or watch a TV show if I wait. You really can't beat the prices, and when it's really busy the managers go out and change tires as well, so don't expect walk-in service to be quick. I have always been greeted with respect and professionalism. Most of their staff is knowledgeable and they really are just an outstanding company. I moved to the next town over and return to this discount because of the past 6 years of service I have had with them. I can't stress enough to make an appointment. read more

Discount Tire and America's Tire Store have always rendered exceptional customer service and great value for the price. I have always had a pleasant experience except for the one time that an employee in Carson put a dent in my van after parking it in the back while I waited at the mall, I didn't discover it until I got home so what was the point of arguing? The lesson learned is, always do a walk around inspection before driving off. Otherwise, fantastic company. read more

Had a tire replaced on my Rav4. The people at Discount Tire were fast, professional, knowledgeable and reliable. I highly recommend them!

I've been a discount tire customer for a long time. All my family uses them as well and I've never had an issue with them. I usually drop off my vehicle when I need service so I'm not waiting inside a full lobby. I had an appointment today but I was going to wait for it because I couldn't find a ride to drop it off. My appointment was at 0800, they opened the doors exactly at 0800. I was the very first appointment. The man that checked me in was super friendly, funny, and sounded like he actually wanted to be there. By the time he got all needed information, checked me in and took my truck back it was 0806. He said it was going to take roughly 15 minutes but of course I expected at least an hour because it always takes that long or longer right? Well, I was just starting to get comfortable on my waiting chair within the lobby when a nice young lady calls out my name, points at my truck parked out in front with the door open waiting for me, hands me my paperwork/receipt, tells me I was all set to go and to have a wonderful day. I said "Wow that's was fast". I stood there for a second in disbelief of how smooth and fast my service was. I looked at the time when I got into my truck and the time was 0823. All was done in under 17 minutes. I've never ever had this amazing and quick of a service even with an appointment. I will be coming back to test it again and I hope it's the same. With my experience today compared to all other locations I've been too... I would highly recommend. I would give them 10 stars if I could. Don't forget to make an appointment to make things easier. read more

Had a 1:30 appointment, checked in at 1:15. It is now 1:55 and I ask why my car is still sitting in parking lot. I am told they have not yet gotten to the 1:15 appointment. It is apparent an appointment means nothing at Discount Tire - Buckeye. read more

I stopped by at 8AM on Saturday morning. Henry who I assume is a manager came out at 8:10 and said that they were running late. That they were short handed and had a couple more techs out sick. I had a blown tire and dropped it off to be fixed. Mitch assisted me at first, I said I would drop it off and come back later and they would put in on for me. I received a text about an hour and a half later that the tire was complete. I returned and visited with Henry. I asked how long it would take and he said they would get it installed in 40 minutes or less. I first said I would take the tire and install it myself, but he insisted that I wait and they would install it in 40 minutes or less. An hour and a half later my vehicle was still not in. I confronted him and asked for my tire, he basically insisted that they install the tire. He then began to give me the excuse that they are short handed. (Not My Problem). He then started to blame me because I left earlier and came back. What happened to forty minutes or less? I cannot believe anything they tell me. I will rate them a two only because Discount Tire has the best warranty in the business. The service at this location is less than a 1 star. I just wished they would be honest and live up to their word, no integrity! read more

What can I say; hands down the best customer service you can receive right now in the situation we are in. They're following all safe guidelines.; better than I've seen anywhere. Bring a dose of patience; these guys are busy. The best customer service hands down. Thank you for putting new kicks on my ride. To all the fellas working hard; thank you. You guys are bad ass! read more

The staff is always friendly and they do free air checks for you. They fit me in on a Saturday. We did wait about 2 hours, but there is plenty to do while you wait. They fixed my tire for free, they have cold bottled water for you in the lobby. Always recommend these guys at discount tire! read more

Discount Tire - Free air check at Discount Tire. The staff is always so nice and helpful - Tires Near Me - Buckeye, Arizona

This is the first review I have ever written. Our car got a nail in it on our vacation far from home. Johnny could not have been nicer and fit us in even though the store was closing soon. He and the entire staff were professional and were all working very hard. Our tire was fixed in less than an hour we are back on our vacation. Johnny could have closed the door and said they were closing but he didn't. I am so thankful and gratitude for the service and kind heart. read more

This place is amazing, I had a flat tire and I spent all day changing it and I took it here to get it replaced and they found the warranty on my tires for me and replaced them free of charge THEN they went above and beyond and PUT THE SPARE BACK UNDER MY CAR!! Great service nice people 10/10 recommend. read more

Jose in the tire check center was so very patient and professional with the very difficult customer in a motor home in front of us. That didn't even give him a Thank you for a job well done! read more

Very fast and friendly service! Had an appointment for new tires, was quoted 1hr to 1:30 hr and was done before the hour. Ivan was very welcoming upon checking in. read more

My fiancé and I got 2 tires replaced at a different Discount Tire location and after only 5 hours, we were already having issues with one of the tires. We were heading out of town towards California when our PSI significantly dropped and we ended up having to turn around after not being able to figure out what the issue was. This location was the closest one to us and THANK GOODNESS IT WAS!!!! Ivan was the BIGGEST help here!! We have had the worst experience with tire shops recently and this experience definitely turned things around for us. Ivan was super tentative, kept us updated every step of the way and took care of us right away to correct the issue. We truly couldn't have had a better experience which was an even bigger relief since we get married next week and definitely didn't need the added stress! We even joked (probably not a joke tho) that we have to drive out of our way from now on just to come here. 10/10 experience. read more

I cannot say enough kind things about Gregg Barber and his team at the Buckeye Discount Tire. I was on my way to Scottsdale from Newport Beach CA and my tire had lost significant air and I pulled over to put air in it at a gas station off the freeway and I opened Yelp to see if by chance there were any nearby tire stores who would be able to check it. Mind you it was 5:50PM so I knew any store that was open would be closing SOON. I discovered Discount Tire was just on the other side of the parking lot of the gas station I was at and called and he said hurry on over and we'll take care of you! Turns out there was a nail in the side wall of the tire and even though they didn't have the tire in stock they put my spare on and loaded my tire in the trunk and off I went! Amazing service especially during this COVID19 crisis! Thank you guys!!! read more

Rushed job? Had a deflating tire back on the 7th that I discovered when I got home and we called them to see if they would be able to take us before they closed. We hurried over and made it with 5 minutes to spare. I was just grateful that they could still get it taken care of so we didn't mind having to wait a while. The guy came out and took a quick look at my tire and saw a nail right up front and told us they could patch it up. You could tell when the doors locked and it was closing time that the guys there were working furiously and fast to get cars out of the garage quickly. Mine was the last car and after they patched it up I was on my way. 6 days later my Low Tire Pressure light came on again, this time I was able to go to my usual Discount Tire on 99th and McDowell, the guys there said that it still had a nail in that same tire and either they checked the wrong tire and didn't do anything but add some air or they were not thorough with checking the whole tire because it was closing time. (Also the receipts from each location looked different and it actually had more information after the nail was patched at the McDowell location, not like what was printed on the Receipt for the Buckeye location.) I was just a little disappointed because I missed out on half a day of work because I needed to get this issue relooked at and I normally don't have any issues ever with any Discount Tire locations. read more

Discount tire in buckeye sucks. Seriously. Costumer service was bad, I dropped a tire off at 9:30 this morning came back at 5 pm and they still "hadn't got to it yet". Can't keep track of tires and can't get things done in time at all. Won't be coming back read more