Discount tire in buckeye sucks. Seriously. Costumer service was bad, I dropped a tire off at 9:30 this morning came back at 5 pm and they still "hadn't got to it yet". Can't keep track of tires and can't get things done in time at all. Won't be coming back read more

Driving through from CA and had a flat on our Rv. These great folks here, Jay, Sarot and crew helped us get back on the road safely. We are very grateful. They worked 2 hours on our Rv and did an amazing job. Thank you, all!!! read more

Came for a tire change and was in and out within 30 minutes. Mind you there were about 4 people ahead of me. Great service! Very recommend!

I have never had issues with Discount Tire back home in Oklahoma before, but they tried to say that the tires were too warn and cupped and hadnt been rotated in awhile when there is proof in the database they were rotated and balanced and they arent that warn, its normal wear and tear. They wouldn't patch it and wouldn't replace it with our spare or with the certificates we have. They just wanted to argue and try to sell us new tires instead of being helpful and assisting us. We are on vacation and dont have extra money to buy brand new tires. Horribly rude customer service. Don't go here. read more

Great customer service. Great prices. Friendly staff. They ensure that your needs are met and will go out of their way to ensure you are satisfied. read more

This is a very busy business. The employees are professional, pleasant, and polite. The emphasis on customer service is evident . Henry was great and got us in without an appointment. It took awhile but we were advised of the wait. read more

My car took 5 hours to change 2 tires then texted me it's ready and wasnt

I went in with an appt for a set of new tires. I did everything online. Unfortunately, one of the tires was not available. Henry upgraded my tires at no cost to me, provided excellent customer service, was very attentive, communicated any issues with me. I highly recommend. It is a very busy place, book online to save time. Overall I have a great experience. read more

Update on my review from A couple weeks ago I want to thank Henry the store manager for taking time out of his day to call and apologize for any dissatisfaction that we had experienced while we were waiting for our vehicle to be ready we appreciate it very much and I would definitely recommend discount tires in buckeye Arizona Henry has shown that customer service is very important to him thank you for making us feel appreciated as customers read more

Absolutely 0 competent staff. Waited forever. No one ever told my mother in law that we had to pull the truck in so they kept pulling in vehicles. The one guy talking to us tried to argue and say it was our fault but they said nothing about us moving the truck into the shop. The worst part? We had an appointment and PAID FOR EVERYTHING. If this is how you treat your customers that have already paid, then that's an absolute disgrace. Would not recommend. read more

The desire to deliver excellent customer satisfaction in an expedient manner by the professional staff at Discount Tire surpassed our expectations. Thank you Jerry, Rudy, Eric and the entire DT team! read more

Fast service and low prices. I bought four new tires from here about three years ago. Those tires lasted me over two years, and never failed. If I still lived here I'd definitely come back. It's also in a perfect location, because you have shops and restaurants around to keep you busy. I was surprised when it was done because it seemed so quick. Not even sure how long it took. But I think it was like 45 minutes to an hour. read more

Gregg was amazing, but the wait time and coordination was terrible. I visited 3-4 times and waited an hour minimum each time. The phone wait time is just as bad. If you are a extremely patient person I'll recommend, if not.... good luck. read more

Highest marks. I've shopped at this store since it opened and have never been disappointed. All are personable and professional. I've never had to wait more than about an hour. Thumbs up! read more

The service is terrific. Honest, upfront and friendly. They were very quick and informative. Everyone is professional and the tire repair was free. I'm a single mom and that helped me incredibly. I'm a customer for life! read more

Great Discount tire store. We were stuck with a blown out tire on our trailer. Super professional customer service and they had us in and out in 30 minutes with two brand new reasonably priced tires. read more

Amazing customer service. They removed a nail from my tire, fixed the tired, and charged me absolutely nothing for the service. Amazing place. I will buy my tires from them for sure. read more

I can't say enough good things about these guys at this location! They always take care of us and I have never met a more courteous staff. Alex helped my wife out with an aftermarket wheel nightmare and went above and beyond to make sure it was right. I just dropped in unannounced with a random flat tire and they got me in and out in under 20 min! (Don't quote me on that when you go in!) I would drive half way across the valley to visit them if I had tire/wheel issues! -Josh ;) read more

We had some tire issues while on road trip home to Washington state. The team there was awesome and fit us in their busy schedule to get us back on the road as soon as possible. Fixed the issue perfectly and kept us informed through the process. Very thankful! read more

I am writing to let you know how much I appreciate the great service I received from Eric and the rest of the Discount Tire Team in Buckey AZ on Monday 20 Feb at 1754. I was in Phoenix visiting my parents for Presidents Day weekend and got a flat tire about 30 miles west of Buckeye. My spare was bad and I had to get a tow to Discount Tire. I called Eric to make sure they had a tire in stock and to let him know I was on my way. Sincewe didn't get there until closing time, I figured I would be waiting until the morning to get the new tire installed. NOPE. Eric and the team sprung into action and had the tire changed and installed in about 15 minutes. Great support from Discount Tire. If all of your teams are like the Buckeye team, you have nothing to worry about. Please pass along my gratitude to Eric and the Team. Robert Frank 2010 MB Sprinter read more

Been my "go to" for tires since they opened over 10 years ago. You can get tires anywhere but this is Discount Tire. Can't beat 'em.

Got a flat tire and had to get it replaced, Mike at discount tire made my experience awesome! He was super friendly, knowledgeable and took care of me quickly. I will definitely be back! read more

They put new tires on the back of my pickup truck - they inflated them to 30 lbs, when thy're supposed to be 80 lbs, and they forgot to balance the tires. Took the truck back to have them balance the new tires, so they rotated one side only, when I didn't want any tires rotated - just wanted the new ones balanced. So now one new tire right rear and one left front. And, the tire pressures are all over the place, one tire 30lbs, two at 57 lbs, and one at 80 lbs. Now I have to make my third trip back due to poor quality work. read more

Worst customer service at Discount Tire in Buckeye! I had an appointment at 9:30 (showed up at 9:15) for tires, Mitch argued with me that my appointment was at 9 and that I should have showed up at 8:45 for my 9:00 appointment. He told me that it was going to be an additional 2 hours because I was late! Unfortunately I could not go somewhere else because I had prepaid $1600 for my special order tires! I told him that he did not need to argue with a customer! Thank god Art came through and made my experience a better one! If you come here Stay clear of Mitch! read more

If I could leave 0 stars I would. I went to get my tires replaced on 7/3/17. I dropped my car off at 1pm gentleman by the name Rudy was very nice and told me that I would have to wait 3 hours total for my car to be done. He assured me that that was the time frame. No worries it's the day before a holiday and I had pushed replacing my tires for to long. I waited for 4 hours and my car had not moved from the parking spot where I had left it. I spoke to a gentleman by the name Eric at this point. I asked him where my car was at in line and he told me after waiting for 4 hours that there was still 4 people ahead of me and when I told him that Rudy had given me a 3 hour time frame he laughed at me and wouldn't make eye contact with me made me feel like any of my questions were unimportant after that so I just gave up. I informed the gentleman on staff that I would be going home and for them to call me. THEY DID NOT CALL me tell 6:19 pm! I dropped my car off at 1:00pm. That was a ridiculous wait time to get 2 tires replaced. When I answered their phone call the gentleman on the phone informed me that my car was finished but they we're having an issue removing I my key from the ignition. It took me 10 minutes to get to this discount tire location and when I did so my car was unsupervised with the key still in the ignition with the windows down and my car was still running. I am unbelievably upset with the experience that I had here. I know I came in before a holiday but I was quoted a three hour wait for my car to be completely finished and it ended up taking six hours. If they were way too busy for me or had told me the actual appropriate estimated wait time when I originally came in at 1 PM I would've had time to go somewhere else but by the time I had my encounter with Eric it was already almost 5pm. I will never be back to this location or any discount tire again. read more

Discount Tire - My rims on my new tire - Tires Near Me - Buckeye, Arizona

I called the store in the morning and confirmed they had the tires for my truck. They told me stop by any time before 6pm and it would take about an hour. I arrived at 3:45pm and was pulling out at 4:40pm with 4 new tires. Greg B. and the team are great. Their customer service is top notch and they work together like a well oiled machine. read more

Wonderful service in and out in 30 minutes for a tire with 2 nails. Professional and courteous.

I've been a loyal Discount Tire customer since I began driving over 25 years ago. I will never deal with them again. They first lied about a tire being discontinued to avoid a price match. I called Michelin directly (they make BFG), and they said it's a brand new tire readily available, but was cheaper due to it being C-rated (which I couldn't use, but Discount lied). Then when I finally did pick out tires, they told me 1.5-2 hours. Three hours later, Michael at this store (bought in surprise, drive to Buckeye for install bc they had in stock) changed up his story three times in the same breath, then blamed the other store for the wait (even though he's the one that said 1.5 - 2 hours). Discount has now sacrificed customer service with its only priority being sale volume. read more

Alex was very attentive and helped me understand the lingo. He's a very good salesman with valid points on his sales. I would recommend Alex for sure! read more

Jay and Sarat provided excellent service for a tire problem I had. I highly recommend this store.

I have always had excellent service with Discount tire, and will go back for future needs. My only negative comment is that I have been waiting 4 months for a $100 rebate on a set of 4 tires that I bought in May. Originally they stated they "didn't receive application", so I resubmitted and confirmed receipt (6/1). One month later (7/1) follow up they said gift card was "waiting shipment". One month after that (8/1) the website showed, it was mailed. Today is Sept 4 and I still have not received the rebate. I wouldn't care if I wasn't expecting a rebate, but the fact that is, it was a valid offer and I complied with all requirements, so I AM expecting a rebate. Makes me wonder if this convoluted system just a stall so that they won't have to pay $100? read more

First time at a Discount Tire. Found a bolt in my tire and stopped in for a repair. Impressed by the friendliness and professionalism of everyone from the manager to the technicians. You can tell when a place is well run and customer service has been instilled in the team. I was impressed enough that when the treads on my All Season or snow tires get worn, I will be buying my next tires at Discount Tire. read more

I have been a lifelong customer of Discount Tire, but I'm not anymore. This morning, (7-16-14) I had new tires put on my wife's car. When I left I noticed I had a tire pressure sensor light on my car. I went back and was informed that I had a cracked tire pressure monitor but it should be OK. I then said it's not OK the light is on. We bought this car brand new in 2011. It has never had a flat tire. The only tires put on it were put on at Discount Tire. This was the second set. The tire pressure monitor is inside the tire / wheel. There's only one way to get to it and that's by removing the tire, which makes it rather obvious as to how it got broken. It had to have been broken when the tire was being mounted or dismounted. Discount Tire was unwilling to admit fault and said the best they could do in this situation was to ONLY charge me half-price for the sensor, which came out to $32.50. I feel I have been made to pay for their mistake and I'm not at all happy about it.. I hope they are happy losing a lifelong customer who has spent thousands of dollars there over a mistake they should have fixed without even telling me about. They knew they broke it, they should have just manned up and taken care of it. I will NEVER go back. Update: Discount Tire made good on the sensor after my review came out. It's a shame it had to come to that to get them to do the right thing. In light of this and the good service I have received subsequently, I will bump them to three stars. read more

This morning I was in for what I thought was a nail in my tire. Turns out I had a hole and the other tire needed to be replaced as well. Cory was a life saver. He was compassionate and understanding and helped me find a solution. It was an extremely humbling experience. I will never go anywhere else for tires after my experience today. And it wasn't even the first time I have had wonderful experiences with them this one just happens to take the cake. read more

Good place to buy tires. Average pricing nice facilities. They have replaced 2 valve stems for me for free and located a problem I had with one of my wheels for free as well which I appreciated. My problem with them is that upon finding the problem with my wheel although initially trying to help just turned into a sales pitch. Every time I am there they try and push me into buying a set of Koenig wheels that I have repeatedly expressed no interest in purchasing. Once they found the problem with my wheel that really set them off to try and sell me these wheels. I told them I would deal with it and possibly fix it myself multiple times to no avail. They kept trying to sell me wheels that I didn't want for about 30 minutes, and didn't really want to hand me my keys as they now deemed my car a safety hazard. (My wheel had a very small leak, not a major safety issue) Long story short. If you find a set of Koenigs you can't live with out go here. Otherwise. There are many other places with about the same pricing that I'm sure will take care of you about the same. read more

awesome customer service wait time was not bad at all an they checked the air in the tires for free

I always go here, never had any issues and they always explain everything to me. The other night they even stayed an hour late after they closed to finish my car for me. Thank you guys keep up the excellent work!!! read more

I got there when they opened. I was in and out in less than an hour. No complaints there. However, I was surprise by the price. 2 tires cost about $210 but tacking on "this and that" my total came out to $300+. I probably should've reviewed the charges more but I was really surprised by this. I blame myself for that. Trust but verify. read more

I have been going to discount tire for about twenty years and have always had excellent service. Unfortunately, on one visit to this location my service was not what it should have been. I reached out to discount to tell them about my less than excellent service. I was quickly contacted by Tony the store manager. Tony and Gregg have gone out of their way to solve my issues. I am always going to be a loyal customer. read more

As a single female who travels alone I rely on those who service my vehicles or provide me parts to do their job correctly. New Jeep Renegades do not come with spare tires. I was planning a 10 day back country trip and wanted to have a full size spare. So I called Discount Tire to order a full size spare set up. Placed the order (they verified my car and equipment needs) and scheduled pick up. Arrived and they had given my order to someone else. So had to re-order and wait yet again for a set up. Pick that one up and the guy rolls it out to my car. And then said oh wait I need to grab you lug nuts. He goes away for about 15 minutes comes back and says no never mind yours will work. I verified this twice with him and that I had the right socket for changing. Well fast forward to day 8 of my trip when I get a nail in my back tire. Go to replace with this newly purchased spare and guess what? My lug nuts do not work with this spare. So now I have a useless spare and a flat tire in the middle of nowhere. Now I was lucky I was prepared and had a compressor and could limp myself to a tire repair shop (the only one in 191 miles so I got LUCKY) and they replaced my tire. I cannot recommend a shop that does not provide the right equipment for the job. My last days of vacation were stress filled as I tried to find a place to get my tire replaced when I had a perfectly good tire in my Jeep. read more